RoboHelp

Hello -Working in RoboHelp 11, I've created a baggage file for a pdf. I've attached it to a topic in the TOC and it works beautifully - goes directly to the pdf in the baggage file. In the past, I've also attached baggage files to text within a topic, which was searchable.Does anyone know of a way to search for the topic from the TOC link? I've worked around this by creating a link within the topic in the Project Manager, but this is an extra step for the user. I'm wondering if there's anything else I can do.Thanks so much.Leanne

Hi,I am using robohelp tool (version - 9) which was integrated to TFS 2013 successfully with help of MSSCCI provider (32 bit).But now I have upgraded with TFS 2013 to TFS 2015 and  robohelp-9 is not integrating with TFS 2015.MSSCCI provider (32 bit) in not supporting to integrate with TFS 2015.Please help me how to integrate robohelp 9 with TFS-2015.My company will not bear any cost to purchase new version of robohelp. So please provide me any solution to integrate Robo-help 9 with TFS-2015Thanks in advance !Regards,Nikhil.[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Comments forum to specific Program forum... Mod]

I'm using RH 2015. I'm generating WebHelp Pro as my primary layout. I have indicated "Show Total Number of Search Results".When reviewing my Search items in IE, it only lists a few of the search result items and no scroll bar to see the rest (see image).However, when I look at the Search item in Chrome or Firefox, the scroll bar is visible, enabling a user to look through all results (see image).Why is this happening and how can I fix this? Our user base primarily used IE (various versions).Help!

I'm investigating the program Robohelp on demand of my company.We want a look and feel layout according to the policies of the company.We can't change everything by using the button 'Customize Selected Layout'.The solution:For RH_2015 trial-version we we're able to do this. (RoboHelp screen profiles and layouts)​The final layout, build with the 2015 release, was approved by the board. Is there a way to get the scss-files of the layouts for Robohelp 2017?I'm using the trial version of RH 2017 at this moment.

I just installed RoboHelp Server 10 trial version. However, I get error saying "failed to create default context". I've tried to create a new context but no luck I get similar error "failed to create context in Tomcat". I checked  Apache Tomcat is running. Im assuming i missed a step in installation. Please advice.Thank you.

Why the cost of RoboHelp 2017 is less than 2015. Is there any feature on functionality that is available in 2015 but not in 2017? I am working RoboHelp 10 and looking for upgrade because WebHelp output is not supporting the Firefox browser.Which version do I go for??Thanks.

I'm using Robohelp HTML, version 11, and generating a WebHelp output.I'm running the Glossary Restyling script to change the style of the glossary hotspot display to be a "Tooltip."There are two issues. The first issue, I don't think is related to the script, but something that has been around in RH for a while with the glossary hotspots. Robohelp seems to put an extra space at the end of the glossary term that is a hotspot. This is fine if the hotspot isn't at the end of a sentence next to a period or prior to some other punctuation mark, such as a comma. You can fix this "extra space" by simply removing it in the editor. Otherwise, there doesn't seem to be a way to get rid of this extra space. Is there a workaround to fix this unwanted "extra space" that displays in the output between a hotspot and a punctuation mark?  The second issue seems to be that in using the Glossary Restyling script, even though I selected "Tooltip" as the type, this seems to work willy-nilly, where some

How can I disable drag and drop editing in the Design view? I often am trying to select multiple paragraphs to apply a style, but sometimes, without realizing it, I am actually moving text when i drag the mouse. I never use drag and drop editing and have turned it off in other products but cannot figure out how to do that in Robohelp. Thanks.

RH says it can't find Word on my PC. Can't update in RH (option greyed out) or Bridge - it can't check for updates

Hi all,This one has me stumped. Some of the files in our RH projects are in all upper-case.  In these all-cap files, the RH search isn't working, even if I copy'n'paste the term from the content into the Find box.  (It DOES work if I search the source, but just searching the page doesn't.)If I duplicate the file and the dupe is in lower-case, search works like you'd expect.In the example below, the same term is in both of these files. But you can only get a search result on the acheck file -- the ACTRENUM one returns zilch.My *guess* is the problem is more with the .HTML extension than the filename itself, but a guess is all it is.Has anyone seen this before? And maybe encountered a way to fix it without duplicating possibly dozens of files? (This is RH 2015 btw)Thanks!Christian

I'm developing a responsive HTML5 application where the same pages, that will be viewed on smartphones, should have different content when viewed in the desktop version.For example, on a specific page to be viewed on desktop version, I will provide a full-size horizontal infographic. This same page, when viewed on smartphone, will have another version of the infographic, smaller and vertical.I made tests putting the two versions of the content (desktop and smartphone) in a same page HTML, each inside a different DIV (_desktop  and _smartphone). Then, through the CSS code below I can hide one or other DIV depending on the size of the screen:@media (max-width: 760px) {# _desktop {Display: none;}}@media (max-width: 760px) {# _smartphone {Display: inline;}}The problem is that bookmarks links directed to one version (desktop for example) do not work for the other version (smartphone) even though they are duplicated in both versions.Because of this, in the smartphone version the links o

I have few question question regarding importing word 2016 document into RoboHelp 2015:1. Is RoboHelp 2015 Support importing the word 2016 Documents (64 bit)?2. Can RoboHelp 2015 work with any MS Word Version(2013-2016) 32 bit ?3. From one of the forums, we understood that RoboHelp 2015 supports only word 32 bit version  -                a)What is the patch we need if we continue working on 64 bit version of  Word 2016?               b)How soon in future we see RoboHelp 2015 Compatible with Word 2016(64 bit) assuming everyone is on 64 bit software these days?

We are currently using RoboHelp 9, but because the company is going to upgrade to Word 365, we are having issues creating wordfiles. We are looking into upgrading our Technical Communication Suite, or perhaps only RoboHelp, to 2017. Is it possible to open our RoboHelp 9 projects in RoboHelp 2017?

When I try to import a Word doc into Robohelp 11, I receive an error message that Robohelp does not detect MS Word and that I need to install the program. I don't understand why I am getting this message. I have MS Word 2016 installed. Does anyone know how I might set Robohelp to detect Word and import Word documents?

I created a new Master Page in my RoboHelp2015 project. Previously when I created a new topic, the topic title automatically appeared in the title when I opened it to edit. But with the new Master Page, it does not. Is there a specific code that I need to add to my Master Page? Currently, I have text in place of the title in the Master Page.

If a topic in my RH project has only 1 heading, I don’t want a mini-TOC; if a topic has more than 1 heading, I do want a mini-TOC.How do I do this? I’m using RoboHelp 2015.

Hi! I am using Robohelp HTML and version 11.0.0.179. I am new to Robohelp and don't understand most of it. I have finished my project and when my co-worker generates the file, the pages look nice (full pages). But when I generate it, I get pages that end when the text or images are done. We generate it from the same location (on our network). I've even tried generating from my local drive and it still does not work.Co-workers generated file:My generated file:She said it had something to do with the unchecking of the "Limit the scope of project styles only to topic contents" in the Optimization section when generating the file, and it's unchecked, but still looks like above.

Hi,I just downloaded the latest version of Robohelp 2017 but a script error is occurring when I click the "preview" button of the Multiscreen HTML5 Settings window.The translation of the error (see the image below) description is something like:Error in script for this pageLine: 155Character: 3"Can not get 'makeFullUrl' property of undefined or null reference"Code: 0URL: file:///C:/Users/gianz/Documents/_clever%20corp/_totvs/mktg_02/03_desenvolvimento/13_robo_help/Totvs_14/!ScreenLayout!/Android_Tablet_Layout/!preview_folder_1!/template/scripts/loadcsh.jsDoes anyone know the reason for the error, please? Thanks!

i have a help project created with RoboHelp 2017 , HTML Output .. i need to integrate it with my Web App (ASP.NET C#) ,i checked the manual , and followed the steps ,Copied RoboHelp_CSH.cs into the Solution,tried to add a reference for MSXML2.DLL but it wasn't there (i run Windows 10) so i downloaded it off the internet ..but i'm still getting issues like "using HHCTRLLib;" this library is no where to be found and i even can't find it on the interneteven the RoboHelp_CSH.cs file which the manual instructed to fetch from the RoboHelp installation folder is full of errors and undefined referencesplease advice ..

For a legacy system, I require the updated MDBMS.dll file in the APSB13-24.zip referenced in the Robohelp Security Bulletin APSB13-24 (Adobe - Security Bulletins: APSB13-24 - Security update available for RoboHelp)​  Unfortunately, when I follow the link to the ZIP file (http://www.adobe.com/support/security/bulletins/downloads/APSB13-24.zip), I get a 404 error page.How can I obtain this file?

I wonder if some of you have had the same issues I have with my Robohelp 2015 project.The issue seems to rear it's head periodically throughout the day with my userbase of the Robohelp project.Basically, the search function fails to find the results it should. Example, You search the word "Computer" and the results should yield a document called "Fixing your computer". Instead, you get a message from the search that no results were found. You then perform a refresh of the site and right away the project will find said document.Sometimes, the search will return certain documents but not all that it should according the searched phrase/words.This issue occurs on both IE and Chrome and on any number of Windows workstations. This as you can imagine can be quite frustrating as users will search for an item and be unaware that the search function is not working correctly as there is no message stating that the system is not working as it should.Any help is much appreciated,Ian

Each time I try to create a docx file (from a RH10 project). RoboHelp crashes. I have included a screenshot. How do I fix this?It also crashes if I select .doc.If I select 'Generate individual documents' instead of 'Generate single document' it crashes and displays 'Failed to build 'Title Page' as the last line.(I opened a sample project and I can save that to docx with no problems.)I'm afraid windows has dimmed the text showing the progress RoboHelp has made.It says:Starting to build Printed Documentation...Printed Documentation processor 12.0.1.338Building C;\Users......Preparing to create Printed Documentation...Clearing output folder...Preparing files for Print Document...Copying files...Updating files...inished preparing in 3 seconds.Preparing environment...Warning: illegal style mapping from paragraph style (span_bullet) to list style (BulletList)Printed Document Generator Environment: Word 15.0.4763, OS.6.1.7601. RAM 4015 M BytesBuilding Printed Documentation 'Printed Documentat

Hi, I am working on RoboHelp 10, and trying to use the functionality that iFrames include. But I am facing a bit of a problem here. Here's what I have:Topic A - the master topic.Topic B - containing part BTopic C - containing part C, andTopic A = part B + part C. The three topics are referenced at different places. I have tried using iFrames in Topic A for the B and C part, but the place I'm stuck at is that iFrames pull the entire content from Topic B and C. What I am trying is just to call the topic body (excluding the topic intro and conclusion), as Topic A has some other common information.Is is possible to just call selective content from a topic? Any help would be much appreciated.Thanks

Hi all,I'm working on a small Responsive help file using Theme 1_ Standard. I need to remove the search option that shows up on the bottom of every page. Looking at the code, I believe it's the search results widget that's hard-coded into the theme. Swear I've removed it before in *another* Help file, but can't remember how it was accomplished. Image attached.Thanks!Julie

What I understand from other posts in this forum is that if everything goes well during a compile, the !chm folder goes away after the file is successfully compiled. Mine does not go away, and it seems to contain a duplicate of everything in the root help folder, which is just wasting space as far as I can tell.When I compile, I get an HHC5003 Error stating that compilation failed while compiling a specific html file that I simply cannot find in the folder. The "file" appears to be a URL. After the error, I get a message that the file did not compile, but I also get "Compilation complete."The help file works just fine and I cannot figure out how to resolve an error about a file that does not exist.To be complete, what happens in the output view is that while RH compiles the .chm file it lists  the .HHC and .HHK file, then the HTML files, the GIFs, and PNGs. This is what shows up after that:RoboHHRE.lngProlith.hhcProlith.hhkchip-prolith.htmlHHC5003: Error: Compilation failed while