RoboHelp

I'm trying to set up a footer, which seems pretty simple.  Create a topic layout and add the footer into the footer region of my topic layout and then add that to the topic layout line of the Layout tab in my Frameless preset.  When I do this, the footer doesn't show up where I thought it would.  I guess my question is this correct.  It seems awfully high on the screen.  I think I thought it would show up in the bar going across the bottom rather than above this bar (see yellow horizontal bar across the bottom of my example).  It looks awkward  where it's placed.  What am I missing?  Thank you.  

Hi.  Can anyone tell me what I need to edit in the template (Oceanic) to make the thick horizontal yellow and blue lines at the top of my homepage smaller?  I've clicked on everythuing inthe template editor and I can't seemt o find these "banners", I believe is wha they are called.  See below for areas I'm trying to make smaller height wise.   

I have a frameless output in RoboHelp 2022.4.182 (Mac). When the user searches on either the home page or the topic page, the list of search results includes a page title, page description, and a breadcrumb. Only the page title portion of the result is a clickable URL, although the mouse pointer changes to a hand when mousing over both the page title and the breadcrumb (which would indicate to me that both of these should be clickable). How do I make the breadcrumb be a clickable link? When I inspect in both the Safari and Chrome browser debuggers, it appears that only the page title is a link, but I do not see anywhere in the RoboHelp UI where I could set this. Thank you!

I am able to connect to ADO from RoboHelp 2022. I did an initial clone (when the connection is opened) and the ado repository (that contained only a readme files) was downloaded to my local working directory. I then loaded multiple files into the working directory and attempted a Check In. I had hoped the files would be loaded into the ADO repository. But, the check in box shows no files listed and the check in button is grayed out. Any ideas what the problem is?  Thanks.

Hello, I'm about to update our version of Robohelp 2020 to 2022. I have a few related questions:Could I import our css from RH2020 to RH2022 seamlessly?Do I need to perform a conversion of our current projects or is Robohelp 2022 able to read RH2020 projects?Thank you and have a good day

Hi, is there any way to auto-generate index entries based on heading level, rather than topic name. Just out of curiousity, are there other people out there who have to continue using RH 2019 since the latest RH doesn't have the Smart Index Wizard or import of the Word doc TOC?

I need some help on my issue. I am working in the New IU 2022  Robohelp, Merge Project, Template is BlueLagoon. My issue is when I click on one of my child projects within the TOC Merge Project and dropdown one of the pages within that child project and it's blue like I clicked on the page. I'v e tried going in BlueLagoon, edit, Home page and Topic Page changed some of the coloring and it's still blue.  I'm not sure if I explained it correctly.

Last week I was working on my project template when my screen locked up for whatever reason.  I couldn't get anything to respond in Robohelp.  I eventually had to power off my computer and when I logged back in, all of my content was still there, but when I generateed and viewed output, all of my changes to the template were gone.  I have a copy of my project, althought a little outdated, it still shows all of the changes that I have made to my template using the template editor.  I have a couple of questions: 1)  Here is what my "zapped template" looks like.  It's empty for the most part and the little "expand" arrows are not showing for Home Page and Topic Page.  Settings that hold all of the different parts and pieces that we can edit.  Here is what it should look like.  If I export the .skz file from the lower picture  and then switch over to my project and choose import, should that bring it back?  I'm doing thi

Yes, I'm back again... this time with a question regarding printing an entire project:On the topic page, there is a row of icons, one of which is for printing; can we use this to print the entire project?With RH2017, we could generate PDF and Word documents for Printed Documentation; is this necessary with 2022? I note that there are individual options to generate both; is that required to print an entire project?Again, thanks for any assistance you can provide... Lon

is there any way to start a RoboHelp 2022 project with a topic page, and exclude the "Home" page altogether?

Hello! I’m working in RoboHelp 2022, and am unable to select the necessary folder as the project’s output preset path. Our general project folder contains:The Help_2020 folder, which is our source folder. This is where the output preset path needs to be set. (The project’s RoboHelp file is also located in the Help_2020 folder.)The Help_Output folder, which is the publish location. Using the output preset’s Publish tab, I can set the publish location to Help_Output without issue.However, using the output preset’s General tab, I’m unable to set the output path to Help_2020. It was originally set to that location, but was temporarily changed while fixing another issue. Now, I can set the output path to any folder except for Help_2020. When I try, I’m blocked by an error: “Output path cannot be inside project folder or parent of project folder.” I then activated the “Save output path as relative to project” checkbox, and selected the Help_2020 folder that way. When I di

I wanted to reply to the following thread, but replies are locked, so I'm creating a new post for an update on this issue: https://community.adobe.com/t5/robohelp-discussions/search-results-not-displaying/m-p/14375553 The same issue came up again, and we tried the following, but none of these worked:1) Re-publish2) Delete the files from the server and re-publish3) Delete the files from the server, delete my local project, re-generate, and re-publish After all of those didn't work, we zipped the files and provided them that way instead. This did fix the problem.  We found that the zipped files had more items in the "whxdata" > "text" folder than the exact same files that were published via the Publish function. So it seems that the Publish function does not send all of the "text" folder's files over, which causes issues with the Search function in the output. Is this something that can be fixed? Is there a reason the Publish function would send an incomp

I am trying to set up a project with two outputs, one to a Microsoft CHM and one to HTML5. I want a different stylesheet used in each case so I have used a conditional tag to link to the css for each output. This works well. The site documents software features and I now want to add a dynamic content filter that will change visibility of the pages according to a condition tag (I have tags for 2024 and 2025 currently).I built a test project with four pages. I applied a 2024 tag to one page, a 2025 tag to another page, and no tag to the others. Dynamic filtering worked well. When I add in the output condition it fails. If I have the output condition and I add the year filtering, it fails. Ii seems you can use the date condition tag OR the output condition tag.  Is there a way to combine them to produce a web outout that has the date filtering capability, and a chm that also allows date filtering?

Dear geniuses of RoboHelp, I do have another challenge for you ! Does anyone know how to make an autoplay video ? I want the video to play automatically when it appears entirely on the page.  The video I use is a .mp4, and my version of Robohelp is 2022.4.179.The video is working correctly when we press the play button. Thanks !  

Hi, I have a project through which I generate Frameless Output. Now, we require PDF output. There is an issue in generating the entire pdf at once. When I select the entire toc to generate pdf, it gets stuck at "Transforming into PDF pages". When I divide the toc into a smaller part, it gets generated. The observation here is that if the toc is around 300-400, then it gets generated, but when it is more, it is not generated. My PC is an i5 with 16GB of RAM, is my PC not able to handle it, or is it RoboHelp? 

Hi allI would like your opinions on the following: Is there now a cost for Java Runtime Environment 8 or later (64-bit)?If there is a cost, and I used OpenJDK 8 or later instead, would that impact the look and layout of my existing PDF output? Thank you.Michelle

Last week, I was working in RH Classic 2019 all morning. I closed it and opened it several times. I then did an update and reboot for my docking station. Big mistake. Now RH opens but won't load any of my projects. It freezes up and stops responding. I've rebooted my computer. I've reinstalled my RH software. I even tried deleting the cpd file. I tried opening one of the RH sample projects and they don't load either. I tried running Updates from RH but all that did was update me to (not classic) RH and asked me for a rhpj file instead of xpj. It won't load a project. I contacted my IT department and they suggested that I reinstall my docking station software & make sure my Windows files were up to date & reboot. I did that. RH still won't load any projects. It opens just fine. It just won't load any projects. Any suggestions?  

I'm crossposting this from my work account in the FM group in the hopes that someone here might have some ideas, as so far, I haven't found a solution. I have my fingers firmly crossed.  https://community.adobe.com/t5/framemaker-discussions/ordered-list-issues-in-responsive-html5-output/td-p/14666601

Please let me know.

Hello all.I working on a large project with RH 2022.4.179 and am wondering how (or even if) I can apply condition tags to "shared" content so the same content, with the proper condition tag can display the appropriate version of the text in a different chapter. For background:We used to have 5 different applications and a recent overhaul of the product technology rolled all 5 (plus one more) into the same application, with each of the previously independent product now being a module or mode of the new, all-encompassing app. For the first rollout of the product documentation, I published each module (prviously standalone application) separately but now I must roll everything into a single, unified guide. My problem is:Two of the previously independent apps (now separate modules) share a large amount of underlying code and my former colleague who wrote the documentation at the time used condition tags to share the 85-90% of the content that the apps had in common. He left the

I have a handful of help topics that do not publish along with the rest.I have to manually copy them to the serverThese topics show in the Topic List.I've even tried importing them multiple times to see if that fixes itAnd it is always the same handful that don't publish FWIW:  I had to rebuild my project file in late November and the problem occurred after that

Using Responsive Azure Blue and selecting Tablet mode, the header suddenly disappears if I select a topic from my TOC, and then click the Home logo link in the header.  This same behavior can be seen in the Azure Blue preview in the RoboHelp, and not just the generated output.  Anyway to stop the header from disappearing in Tablet mode?

Do not have the option to reset the number value in an auto-numbered paragraph. Option appears to be missing in the content properties.   I am pretty sure it was available in last release. Seems broken (AGAIN) in latest version. Not sure why this is so damned hard for the development team to figure out. Version 2022.4.179

I have many warning notes that are structured as tables.These are also included in the list of tables in the PDF output of RH2022. Is there a way to exclude certain tables from the list of tables?

I work with a team that uses RoboHelp. I do some editing — but not enough to justify installing RoboHelp, et al — so I work with the raw HTML in a text editor.We've recently added a TOC. But when I edit the TOC file, the changes do not appear on the actual pages. For example, if I change...<page navtitle="ARICLE TITLE" href="../path/article.htm" format="html" processing-role="normal"></page>...to...<page navtitle="ALTERNATIVE ARICLE TITLE" href="../path/article.htm" format="html" processing-role="normal"></page> That new navtitle doesn't change on the actual page. I'm hoping someone here can tell me what I'm missing here. Is there another file that I have to edit in tandem with the .toc file? Is there something in the CSS? Or am I just out of luck, and have to ask my teammates to make these edits for me — or download sevreal GB if intrusive software just to make this one edit? Thanks!