RoboHelp

I'm trying to upgrade to RoboHelp 2022. I am outputting a Word document and I map styles from my topic CSS file to Word styles. This worked fine in RoboHelp 2020. But in RoboHelp 2022, I no longer see the styles from my topic CSS file in the RoboHelp Style column, so I can't complete my mappings and the output document doesn't look like it should.

Hello,I'm using the Studio theme with RH2022. We have Header links and depending on where you are in the project, the links either shift below the project title, or overlap it. This occurs when the window is not full screen and the header resizes.Other than removing the links altogether, how do I prevent it from overlapping?They do NOT overlap when viewing the Home Page.They DO overlap when viewing a Topic Page. And that's what most people see. There is only one setting that I see to define those, but they render differently depending on Home/Topic pages. Is there something I'm defining incorrectly on the Topic page which causes this?Thanks!  

Hi all,I'm using RoboHelp 2023 and I'm having an issue where the Save to PDF print feature or using a Printed Documentation output results in the master page footer appearing on it's own page before the topic contents. It also does not respect my year variable (yyyy) in the footer. I've been up and down the settings but can't seem to find anything. I know I can manually rearrange the pages, but that can be a pain. Any ideas? Thanks all.

Hi everybody, does someone know how can I change the output container size in Responsive HTML5 Indigo layout? In the Indigo output I can see a large blank margin left and margin right. I would to use all the screen width.

I have a project in RoboHelp 2022 publishing to Frameless that includes Conditional Tags that I have added as Dynamic Content Filters. We use these filters so staff can quickly find items that apply to their audience type(s).The filters work perfectly in locating topics; however, I've run into an issue when users use these filters and then try using the email share option.The URL that is attached to the email includes the Dynamic Content Filter selected:If someone tries to use the URL that is emailed, it will launch the correct website. The topic details will display for a few seconds; however, it then disappears and states "This topic is filtered out by the selected filters". I'm not sure how to correct this issue and am looking for any ideas.

version - RH 2022.3.93Output preset - Frameless---For some reason, a few writers want the dropdowns to auto-expand upon loading the page. I can achieve this for an individual dropdown with the attribute data-expanded="true".***Before I loop through all dropdowns in my project, I'd like to ask if I'm not overcomplicating things and if there is a simpler way of doing this?

 Hey, all! I'm a science-writer-turned-technical-writer. I'm a brand new RoboHelp user, training with some Adobe tutorials. I'm a little concerned--several tutorials now have shown options I don't have when exporting a PDF. I'm missing settings from the Layout section, and there is just no Master Pages option. Has anyone else encountered this? Is there an easy fix?  

Hello all,I'm using RH 2022.3.93 on Windows and I'm trying to export my doc to a Word output preset. The problem I'm having is that on the preset > Word tab, there's no [obvious] way to map my UL or OL elements to a style in the .dotx file. Neither are showing up in the Style Mapping table's paragraph tab (or any other tab). The RH files have both styles, and the styles are defined in the dotx file and the Word template's .css files. The resulting Word file makes my numbered and bulleted lists the "Normal" style. I'd rather not have to change them manually. Is there a trick to this I'm not seeing?Thanks!

Hi, Our company is about to implement an artificial intelligence tool to search through the content generated by Robohelp. They issued several guidelines for information structure, including the metadata to be used. Is it possible, in addition to the existing ones (title, description, language, etc.) to create other types of metadata that could be retrieved by the AI search engine?Thank you very much!

I upgraded to RoboHelp 2020.8.34 early this year. After generating my outputs, our dev team noticed that the size of the projects were significately larger than before because of the addition of .gz files.Are these files necessary? If not, is there a way to disable them from being generated as part of the output?

Hi! The MANUAL process for exporting a map file (.h) is documented at https://helpx.adobe.com/robohelp/using/context-sensitive-help.html . In need this file for context help from my app. The map .h file is apparently NOT generated when I generate the Frameless output of my project. Can this be scripted somehow?  Ultimately I will run RoboHelp from the command line to build the output and create a package that will be consumed by my app, but this package also needs the map .h file.  // Erik

I added Previous and Next [page] buttons to the header of my frameless topic pages, but nothing is happening when they are clicked. The buttons should be based on navigation and not on browser sequence. As you can see in the following screenshot, I used "history.go(-1)" as the Previous button javascript, which is the same code that worked prior to converting to a frameless output. I also tried:previous()history.back()window.history.back()goBack()     andhistory.go(+1)forward()history.forward()window.history.forward()goForward() Does the frameless output require different settings? 

I am trying to publish a PDF from RoboHelp  Version 2022.0.346, but it seems it needs Java 1.8(64-bit) to work. But I find this java stuff pretty confusing. Apparently the latest java version  21. And Java 1.8 is supposedly version 8. Which is still a far cry from version 21? I can download the Java file - but what am I supposed to do with it?   Considering this is a program for creating Help files, I believe I would expect something more helpful than this text from the System Requirements: Trying the, poorly spelled, second option for installing the JAVA HOME environment led me to dialogue where the option for a Java Home Path did not exist?    

Hello everyone.I need to know what my customers are searching for when they use the search engine. This will allow me to know if the topics I decide to cover are relevant and also to find new topics to write about.If Robohelp doesn't do this natively, can you recommend any workarounds or tools that could do the job?For the record, awstat doesn't give me any information and I'm trying to stop using Google Analytics.I am using RH2022 and my output is frameless.Thanks for your answers.

@Amebr @Peter GraingeI am trying to set up a breadcrumbs trail when generating the word document. I have already managed to set the breadcrumbs trail correctly in the CHM. This screen shots are for the word settings. Do you have any suggestion how to do it? Thanks in advance 

I am currently using RoboHelp 2022. When I generate an HTML5 output, the first section in my table of contents is expanded by default with all other sections collapsed. Is there a way to change this default so that the first section is collapsed as well?    Thank you!

I have a large project with topics that I reuse between various printed doc outputs. RoboHelp 2019 would adjust the headings according to the TOC so that a topic could be at one level in on document (e.g., H2) and a different level in a different document (e.g., H3). There was an option to take care of this. Then, in RoboHelp 2020, the printed doc hierarchy did not work the same way. The headings themselves determined the doc hierarchy entirely. This was problematic when I wanted to share topics between outputs (which was often). To solve it, I had to create extra topics that were heading only in some cases and add multiple headings (with different heading levels) to some topics with conditional build tages to determine which one to show in which layout. Overall, this is a messy solution.I was excited to see new options in RoboHelp 2022: Readjust heading levels as in the source TOC hierarchy and Add or replace heading from the source TOC to maintain the hierarchy options. In fact, I wa

Hi I've purchased a one-year plan for the RoboHelp Multiplatform Enterprise version, and I've installed the corresponding version on my system.Despite having a one-year subscription, the system indicates that there are "X" days remaining for the trial version. Buy Now. Please could you help me with this. I want to use Adobe Robohelp -Version 2022.3.93. What this means "Your administrator hasn’t assigned any apps or services to your account. Contact your administrator to request access." 

Hi,   I am working on an existing help file in Robohelp 2020 and will be adding more topics and images.   All of the current images were saved in same place by the previous user. So they are not organized. I'd like to organize these images into different files. Is there a way to relink them after I've done a reorg?   Thanks,   Julianna

Hi all,I am using RH 2022.2.22 new UI and try to find a report to identify any topics that are not in any map file. The Map ID report only provides the topics that are in a map file. As far as I can see, the Map ID is part of the project properties, but neither in the topic list nor the topic properties report, this information seems to be selectable. Is there any option to find the required information? Or would this be a feature request? I can hardly imagine that I should be the first one to want this ^^ Thanks for any ideas.Karin 

I have installed RoboHelp 2022 on a self-hosted build agent in Azure, running Windows10. When trying to run the .exe file from an Azure DevOps pipeline, I found that I was getting the error 'rh-render-process-gone' more often than not. I then tried running RoboHelp.exe from the command line on the build agent and also got this error on occasion. I can find very little regarding this message, is there any way to find out what is causing this?

I've used RH2022 to generate Microsoft HTML Help (.CHM). Although I've spent quite a bit of time making sure everything is set up correctly, when I view the output, the topics do not display in the window (see the image below). I'm sure there must be a setting I'm missing, but I'm at a loss to identify it. Would appreciate any recommendations. 

When attempting to generate a PDF output of my project, the resulting output is a PDF with one single blank page. I am able to generate a PDF of the sample project. I reviewed this thread (https://community.adobe.com/t5/robohelp-discussions/rh2020-generating-blank-pdf/m-p/12120716) and was unable to locate any of the syntax described there.  The project is a native RH2020 project and was not converted or upgraded.  I am able to save individual topics as PDFs. 

After upgrading to RoboHelp 2022, I noticed that some topics in responsive help do not let me scroll all the way to the bottom. The last few lines are cut off. This is only happening when the browser window is resized to mobile or tablet. The desktop format is OK. I am seeing this in multiple templates out of the box with no modifications (Azure_Blue and Charcoal_Grey) as well as templates that I have modified. Is anyone else seeing this? Any idea about what can be done here?

Hi everyone,I have RH 2022.0.346 and I would like to customize a table.Specifically I would like to obtain rounded edges with a thick edge.The final result I would like (I am generating a Responsive HTML 5 output) is that of the following figureI tried using the table settings like border, radius etc... but it doesn't work.Can you help me?