RoboHelp

When generating RH 2022 content, the Output screen requires that I add a Default Topic and by default chooses First_Topic, which is blank for me. I don't want really want a default topic. Instead, I want the Frameless output to open to the page in its template that already lists the sections I have chosen.

Hello folks,I have a question about XLIFFs.Let's say:1. You import translated XLIFFs2. You make changes to the source material3. You export new XLIFFs for your translatorsThe new XLIFFs won't have the old translations. This means the translators have to start from scratch.So how are you supposed to work with this system and maintain updates in translations?Thanks,Gurpreet

I have had continuing trouble figuring out the "reimagined" UI.  My situation is complicated by the fact of having migrated many large CHM projects from X3 to 2019 (Classic) to 2022, and continue to trip on unexpected failures/short-comings/unexpected stuff.  The latest has to do with the Index.  I will not torture the reader by explaining all the steps I've taken thus far; rather, note that I have resorted to creating a simple test project to see what I can see.  The most straightforward, but possibly uninformative what I can demonstrate my issue is via the following screen shots.  Here are a couple of factoids that may help position the reader.- created  a new project using RH2022 and created a preset for type Microsoft HTML Help (aka CHM)- note that the the new project contains an auto-generated named First Topic- navigating to Author/Index, I click on the plus (+) sign at the top right of the Index panel and enter text "First"- I then click on the elip

In at least two instances, if I do a word search in my output produced with RoboHelp (RH) 2020.2.22, the search box finds a match for a “similar word” as a positive match for that word. For example, when I search for white, it displays two files containing the word while and when I search for black, it displays positive matches for the word block. Is this normal behavior? Please advise. Thanks! Elaine

Dear colleagues, I'm quite new on RoboHelp and I'm having an issue that is taking all my time and patience.I would like to create a cover page with no margins but nothing is working. I tried the following: - Add a specific template for the cover: Output > Templates >  tamplate > page layout.- Work with different stylesheets; book.css as I saw in other discussions, and modify some values as specified.- Work with a custom stylesheet with no margins and also with negative margins inclusive including  the property !important directly on the css.With negative margins I can see in the output that the margin is applied in the topic but not in de output. Also I 've been reading the documentation and tried to follow some indication of the following:https://helpx.adobe.com/ch_it/robohelp/using/customize-pdf.htmlNothing worked for me.By the way, it says that a cover page can be added from the TOC. Not me. I don't have any option to select or add a common top

I'm exporting XLIFFs from RH2022. I tried using POedit, but it "unescapes" characters in the XLIFF and breaks it, so re-importing doesn't work again.Swordfish doesn't work either, as it heavily changes the XLIFF format.The only thing that has worked 100% is me manually editing the XLIFF.Is there any program that the RH community recommends for working with XLIFF files?

I'm using a master page that includes a footer. It has worked fine for several years, but recently, the footer is missing in HTML5 output for all longer topics that require scrolling to get to the bottom. The footer is there in all shorter topics that do not require scrolling. This happens with both Chrome and Edge. Has anyone else had this experience? I'm using RH2015, but it has worked okay for years. Is anyone aware of a recent browser change that might impact this? 

Hi y'all,RoboHelp: 2022.2.22I'm including sample URLs in my documentation that point to the example.com domain. Because these links don't actually work, I don't want them to be "hot" links in the PDF -- I want them treated like plain text. Is there some nifty/simple way to instruct RoboHelp not to make those URLs clickable? I don't want to have to edit them in Acrobat after generation. To be clear, they're typed as plain text in the source and don't have <a> tags, but the PDFs are generated with these URLs as clickable links anyway:<p class="code">https://example.com/AbCdEfG</p>Thanks!

Hello! I'm working on adapting the Studio frameless skin to my project's needs, and am using my own custom homepage instead of the skin's. When the skin's homepage, the left and right panels are hidden by default, but when I use my own homepage, they're open by default. The screens that the end users will be using are not big, and the homepage looks very cluttered with the panels open.  Is there a way to change this and only have the panels open after they've clicked over to a topic page?Thanks for any ideas! NOTE: I've been working with the Studio frameless skin specifically, but I think this applies to the other frameless skins as well, except Top Navigation (which doesn't fit my needs).

I installed RH 2022 trial yesterday. The splash / home screen opens up okay, but then I get a message that my trial has expired, and the app closes. It was my first day using the trial so the message is incorrect. Anyone have this issue and know of a fix for it? I started a chat with Adobe and the chat got interupted. I started another chat and then was told I could have the original person call me back. While I wait for the call, seeking advice here.

Are there CLI commands for XLIFF importing/exporting? Or do we have to do that manually through the GUI every time we want to import and export XLIFFs?

I'm trying translations for the first time.I created a Spanish translation project, and exported a file to XLIFF.Whenever I import that XLIFF back, even if unchanged, it wipes the <body> contents of that page in the translation project.Am I doing anything wrong, or could this be a bug?Using RH 2022.2.22. XLIFF importing didn't even work in 2020 and I upgraded solely for this feature.

We have a lot of help videos to be published and are planning to use Robohelp for the same, but the file size of the videos is large. Does Robohelp Server version 11.2.0 have streaming capability for videos if added in a help page from RoboHelp and published to RoboHelp server? Are there any restrictions on the file format for streaming? Our file format is mp4. Can you please guide on how to achieve streaming help videos? Thank you.

How to import .hhk file in Robohelp 2020?

I'm having issues when trying to run javascript on topic pages. I have a script that makes videos responsive but the code will only run once on page load. When navigating between topic pages the code does not run since theres no page load between these.I've tried inserting the code in the masterpage but still the code won't execute when clikcing between topics. Any ideas?

Is it possible to have a split-view of the same topic in author and source view. I was able to do this in Flare so when changing source code, you can view the results in the other pane.

Hi,is there a way to avoid this? We import a Word document into RH that contains map IDs (in the form of TopicAlias footnotes). However, RH converts any dash into an underscore, e.g. "this-is-my-help-id" into "this_is_my_help_id".I see no reason for this, is there a way to change this? Manually editing the BSSCDefault.h file does not work. We use RH2019 classic + Word MS 365, output format is Responsive HTML help. Robert

Hi,I'm trying to move my RoboHelp 9 from an old PC to my new PC. I attempt to deactivate it but it fails, with a message "Please connect to the Internet". I am of course connected to the Internet.Thanks! Bob

Hello, I export the files that I want to translate, a company sent them back to me translated, I change the translated files for the original ones without modifying the mapperFile, I only replace the topics.But the problem is that the project keeps importing for hours and if I look at the translated project only half of it appears.the file I get back is translated. I don't know what to do, I have tried with other languages and the same thing doesn't happen. I have version 2022.1.188 but I have also tried it with version 2 and the same thing happens.     

Robohelp Version 2022.0.346: How to add a table with 200 rows and 5 columns?Please let me know where can I find a table option where I can enter the required number of rows and columns

We are wanting to host the help website on a on a sub url of our main site. How can you change the root relative path for the entire site to say /help?

Using RoboHelp 2020.8.34, I have supplied a help project as a Frameless output to software developers who want to insert it into their app inside an iframe. This displays perfectly when navigating through the topics using the table of contents. However, there are numerous hyperlinks to other topics within the text, and when these are clicked, the correct topic is displayed but without the skin being applied (all formatting is lost and the layout (TOC, search bar, etc.) also disappears). According to the developers, something is adding an instruction '?rh_skin=false' to the hyperlink URL.I've tried creating a brand new project and get the same result, and I noticed the same thing in one of the example projects supplied with the software. Can anyone please tell me, is there a fundamental problem with this scenario, or am I missing something? 

Hi, I currently have Robohelp 2017 installed and want to install a trial version of 2022. Is it possible to have both versions on the same PC? i.e. will 2022 install over the top of 2017? Been going round in circles trying to find this info (it seems any path leads to the same info about upgrading projects instead), so any advice much appreciated.

When in full screen, here is how the TOC of my RH project is correctly displayed. However, when resizing the window, the TOC is partially displayed. This is an issue for my RH project. How can I solve it?Thanks!       

Where we are hosting, the assets folder is clashing with other hosted sites with the same folder. I see it is possible to rename the assets folder but when adding a new image, an assets folder is recreated and all new assets are added to this folder instead of the renamed one. Is it possible to change the default location of all assets after renaming?