RoboHelp

I am very sad. I wanted to move over to Responsive HTML.I have been generating chms for years for a desktop application. CSH with map numbers works perfectly.I gave the developer this information, from Peter Grainge's fabulous site: >Using Map IDsThe call needs to be in the format - path/index.htm?rhmapno=123Using URLsTo open the help with the navigation controls, you need a path that includes the start page of the help, by default that is index.htm.You then append #t= followed by the rest of the path to the required topic. For example - path/index.htm#t=path/topic_name.htm< The developer ran some tests, and said that it would require rewriting all of the calls for each topic.I have searched the community posts, Help Essentials, etc--I have found no other solution...If anyone can tell me of a way to run the CSH using Map numbers, that does not involve having to redo all the calls from the application (there are hundreds)...I will be happy again.May you all have a l

Hi, Everyone.When I create a bullet list by applying disc style, my font gets changed (Screenshot-1).To change the font back, I've been applying "p" style. That gives me my Normal font. But that inserts an extra space between each bullet list item b/c I've configured "p" to add a space after each paragraph (Screenshot-2). But I don't want the extra space in my lists. So, yesterday, you helped me create a new paragraph style called NoBottomMargin. I apply NoBottomMargin to eliminate the extra space between list items (Screenshot-3).My question now is, Why does applying disc style change my font, in the first place? I've specified the font I want for "disc" to be the same as "p" in my style sheet (Screenshot-4). But applying the disc gives me a different font from what I've configured. I've included a screenshot of the HTML if that's helpful to you (Screenshot-5).   Thank you! SCREENSHOT-1:   SCREENSHOT-2:  SCREENSHOT-3:  S

We are updating several RoboHelp projects.  We realized that the baseline copies we are working from are not the versions that are currently running in our production enviornment.  Do we have to manually reverse engineer the projects, or can the project be built to the current version using the published files?  Thank you in advance for any input.

I updated  Rh to 2020.8.34 last week.  I cannot get the Responsive HTML5 Output to produce anything.  It just stays at Starting generation...Has anyone else seen this?

Hi all,   Could someone try creating a new project with a snippet that contains a Topic Toc and add the snippet to a topic with multiple headings then try to generate? Does it crash?   I have existing projects set up with this snippet that work fine, but I imported the snippet to a new project and it's crashing at the "Updating topics" stage. I'm trying to figure out if it's it's just me.   Thanks in advance

Hi all!After updating RH 2019 -> RH 2020, I can't edit project-css (see attachment) in RH GUI. There is an error message (see attached png, in English: stylesheet could not be parsed).What can I do? I have only created new projects in 2020 so far, but have not migrated any old projects from 2019.In 2019 the css worked and could be edited. The css was created in RH11.What can I do? I have no experience editing CSS in html original format. I don't feel confident about that.Can anyone give me a tip on how to clean/update/renew a RH11 css? I am working with RH 2020.8.34.

I just upgraded to RH 2020.8.34. I added a few sections of drop-down text to a topic. In my output, clicking on open drop-down, opens them all. How do I limit it to only opening what the user clicks on? Thanks for your help.

Hi, Everyone. For accessibility purposes, I've adjusted my CSS so that there's automatically a 10 pt space after each paragraph (Screenshot-1). That way, I don't use blank paragraphs to indicate space between paragraphs. So far, so good. But the problem is that my bullet lists now also have the 10 pt space between each item (Screenshot-2). In case it would help you, I've included two more screenshots:The HTML of the bullet list (Screenshot-3)The properties of Disc Style in my CSS (Screenshot-4) My question is, How do I get rid of that space between items in bullet lists? Thank you! SCREENSHOT-1 SCREENSHOT-2  SCREENSHOT-3  SCREENSHOT-4  

Hi all,I'm using RH2020.6.76. I have a problem or misunderstanding regarding Dynamic Content Filters. I have the following scenario:Tags: 1, 2, 3TOC-Structure:Section tagged 1- Topic tagged 1Section tagged 2- Topic tagged 2Section tagged 1,2,3- Subsection tagged 1-- Topic tagged 1- Subsection tagged 2-- Topic tagged 2 Now, when I set my content filter to 1, I get the following displayed in my TOC of the output:Section tagged 1- Topic tagged 1Section tagged 2- Topic tagged 2Section tagged 1,2,3- Subsection tagged 1-- Topic tagged 1- Subsection tagged 2-- Topic tagged 2 When I try to open Topic tagged 2, I get the message "Topic is hidden by current filters". I would have expected that also Subsection tagged 2 would be hidden by the filter. Is it possible to achieve this and if, what do I have to do for this? Am I misunderstanding how the content filters work? (Yes, I read Peter Grainges information about this, but I still don't get it) If I only tag the topics and no

Hello,  When publishing our Help in the 2019 Classic Version of RH, the Search Header Box said " Click here for Table of Contents" and the TOC would be displayed on the side. This did not upgrade to 2020. It now says "Click here to see this page in full context." If I click on it, Im sent back to the Welcome page with no TOC.  Silly question but where can I change that? I tried in Output Skins as well as Labels and have had no luck.  Thanks so much.

auto_awesomeForse cercavi: buongiorno avrei bisogno di assegnare una variabile ad una immagine jpg. E' possibile?    84 / 5.000 Risultati della traduzione ciao a tutti,ho bisogno di assegnare una variabile ad un'immagine jpg. E' possibile? TksDani

Hello, just wondering if output to markdown is a possibility, now or in a future version.Obviously this format is often used for software documentation.I found traces of importing, but not for output.Syntax is different from html obviously.What could be arguments to NOT use markdown as output, if available?best regardsOlivier Toebosch

We are having problems when renaming folders.  The old folder name re-appears as a duplicate folder, and then the content (the topics) are missing from both folders!  Happens quite often.  Anyone else experience this and have a solution?  (I'm using RH 2020.8.34) Should I just rename folders in Windows Folder Explorer instead?

RH 2020.7.46, Frameless preset, customized Studio skin We are trying to design a custom home page for our help site. In an earlier post, I asked about removing the tiles and displaying our own content instead while preserving the top section of the home page, and I got some excellent advice from this community (for which, thank you 🙂 ). Now I'm asking for suggestions about another idea that's been floated. The general idea is to have a home page of tiles, where each tile would have a small image of our choosing, the title of a top-level section, and some hyperlinks to the most frequently used topics in that section. The goal would be to use as much of the framework of the Studio home page as possible but add more content to it.  My understanding is that we can use our own images and change the size of the tiles. And if we enable the "Tile Description" option, the description for each top-level topic will be included in the tile below the title

Hi All,We're considering a transition from CHM to Webhelp and I've a couple questions please. Our software has many modules, each with their own help content but somewhat related. So, the URL's might be something likehelp.zzz.com/module1help.zzz.com/module2etc.I can see the responsive HTML templates such as Azure Blue and the template and assets folder for the project as well. However, we'd want these to be outside the module help directory somewhere common so that we can set up (and maintain!) template and styling once, simply pointing the other projects.So, on disk we'd have a folder structure like:Module1Module2Module3templatecssI can't see any way in the project config to do this ?  If anyone knows the recommended way to structure such a setup for consistency and easy  maintenance please let us know. Thanks!

Hello,I wanted to put 'topic page buttons' (Frameless Studio Skin) at the top of my project output to toggle my condition tags. The filter > condtion tag works perfectly but I'm basically looking for a way to have an obvious button without clicking the filter button.I can add buttons but I wanted to see if there was a built-in OnClick event or something for this.

Hi, How can mapping ids be used for achieving context sensitive help? Thanks, Lakshmi

Hi,ich verwende RP Version 2020.7.46 auf Win 10Wie kann eine Formatvorlage für Graphiken erstellen?Alle jpgs sollen beim Import einen schmalen Rand erhalten.Der geht leider beim Import aus Word verloren. Vielen Dank für die Unterstützung

Hello,I'm thinking about using RoboHelp for the user documentation I create. I love the features I have tried so far. However, I have run into quite a big issue: Translation. As far as I can see, RoboHelp currently offers only xliff as an export for translation. Our translators only use Across, and when importing the xliff file, Across is unable to segment the sentences correctly. Instead, it separates only after every paragrahp (<p></p>), so often a bunch of sentences get put into one segment. Across says, it cannot better deal with xliffs, so I am in need ofa different export file format for translationor a working way to transform the xliff file into something like xml or html (and back), without losing data.Anyone got any ideas or workarounds?

Hello Team,I am working on a project in RoboHelp 2020.While working on the project, the indexes are not getting generated or partially generated. I have tried adding indexes as keyword and also as sub-keyword under the main default index, which I have renamed (PCC_VoySchedule) as per project requirement. But both the cases, the result shows partially generated index.Please refer the below screenshot for your reference.Please refer to the bug id: RH-10861                       Request you to kindly look into this issue. Thanks & RegardsKinjal Banerjee    

Hi, Is it possible to add free of charge Google Translate option for machine translation or only Google Translation API based on Cloud Translation pricing?

RH 2020.7.46, Frameless preset, customized Studio skin In the Frameless preset, the title you specify on the General tab appears in the output (and in the skin preview) as all uppercase letters.Our logo uses mixed-case letters, so the effect is a little weird. I don't see anywhere to change this in the Studio skin. I tried creating a variable using mixed-case and inserting that as the title, but RH still converted it to all uppercase in the output. Why is it doing this? It seems logical that it would display the title exactly as you enter it, or that there would be font settings to control this. Apparently it is possible to change this by editing userstyles.css in the output and specifying text-transform:none; (once you find the right parameter to change). But since that file is only created in the output, it would have to be edited manually every time you generate the output. (Our designer figured this out, not me!) Obviously that's not ideal. Am I missing an easy solut

We build HTMLhelp (CHM) help files for our application, currently use Robohelp 8 and are evaluating Robohelp 2020.In Robohelp 8 we have a Main window with TOC etc for the application help and a Popup window for dialogue level help (slimmed down, no left hand pane etc.). The application calls the help with the window name and it all works fine. After upgrading one of the help files to Robohelp 2020 the dialogue level help still works but it opens in the Main window (not Popup). The master page styling is also for the main window and not dialogues. Since the application is not changed and is calling Popup something else has changed. I can see the popup window settings and they look to be imported correctly. Am stuck. Any ideas / suggestions ? Is this a bug or do I need to do something different ?Thanks. 

 Hello,          I am using the Robohelp 2020.8.34. When I sent for frameless generate. It failed. I checked to log files. It shows errors to load the skin layout. Do you know how to fix this? See the image I have got errors. 

In the RH2022 version, the numbering font is different from the text font. I guess it is taking browser style.How do I correct it?