Besvarat

오늘 조금전 결제가 되었고 방금 취소해서 사용한게 없는데도 돈 환불이 안되는건가요..? 일절 사용한거없이 결제내역보고 인터넷검색해서 어도비인거 확인이되어서 저는 사용하지않아 결제환불 받으려합니다.

2025.06.14. 00:31 am 26,400원 결제됐습니다. 한번도 안 썼어요. 빨리 환불해주시길 바랍니다. 그리고 2024년 겨울 10월 14일 11:16 am 1번, 그리고 10월 15일 02:32 am 과 12:56 am 총 3차례에 걸쳐 결제되었으나 전혀 사용하지 못하였고 지속적인 AI 상담 끝에 10월17일 11:32 am에 한차례 환불받을 수 있었습니다. 그 뒤에도 프로그램이 활성화되지 못하고 사용하지 못한채 방치되었고 이에 대한 후속조치나 환불 또한 없었습니다. 2024년 11월 13일 19:45, 11월 14일 01:06, 12월 13일 19:36 3차례에 걸친 결제에도 제대로 사용하지 못했습니다. 저는 지금이라도 '환불'을 바라며, 결제 후에도 사용하지 못하는 경우가 너무나 빈번한 현재의 시스템에 대해 부디 내부적으로 수정이 되었으면 합니다. 그리고 통장에서 돈이 빠져나갔는데 활성화중인 유료프로그램이 없어 상담원과 전화연결을 할 수 없다는 AI의 답변에 뭐라고 대처해야할지 모르겠습니다. 채팅만으로는 문제 해결이 어렵다라는 점을 부디 숙지하시길 바랍니다. 빠른 환불, 신속한 대처 및 대응 바랍니다.

Hello, may i know why is the material of this video considered to be infringing? What elements caused it?Thank you for your help

첨부파일 보시면 상단의 소스를 필요로 해서 구매했는데,다운해서 일러스트를 열어보니 첨부파일의 하단과 같은 이미지로 뜹니다.일러스트 아웃라인을 안 한 파일이라서 그런 것 같은데이 부분 빠른 해결 부탁드립니다.

Hi there! I am learning InDesign on my own for work, and we have a large text based report coming up that I will be putting together in InDesign. It will be mostly text, however there will be tables and graphics throughout as well. Previously, I have made some strategic reports, which were very graphics heavy.Are there any tips for the following: Long text input (likely coming from google docs, but it can be turned into a word document as well if needed)--I've noticed a lot of great ways to input the entire document, but what if I don't want it all to be connected to the same text box? Do I just need to copy+paste each section as I go, or is that too tedious?Do you find that it's better to have the content/text as complete as possible (minimal edits to content) before placing it, or do you work with edits as they come in? Any tips for updating content when edits come in? I've just been copy and pasting sections as I go, to make sure I don't miss anythingFor Tables, I haven't

팀원이 오프라인임에도 불구하고 보기 전용으로 떠서 계속 편집 할 수가 없을습니다. 어떻게 해결해야할까요?전에 편집하다가 와이파이가 끊겨서 저장하다가 계속 무한 로딩 뜨고 종료도 안되서 강종한 후에 이렇게 되긴 했습니다. 혹시 연관이 있을까요? 챗지피티 피셜로는 무슨 세션 잠금 해제가 제대로 안됬을 수 있다고 하는데 잘 모르겠네요..

MacOS에서 Premiere Pro 프로젝트 파일 사라짐 문의메모리 이상 증상 발생하면서 무지개처럼 빙글빙글 돌길래강제종료하고 바탕화면에 놔둔 프로젝트를 다시 열려고 확인해 보니 없어졌습니다;그리고 다시 프리미어를 열어 마지막으로 열린 파일이 열려야하는데 열리지 않습니다.

제 증상 한번만 봐주세요. 도와주세요.영상에 첨부한 증상이 미친듯이 X 100 일어납니다. 제 맥북은 참고로 Apple M3 Max메모리 128GB입니다.용량은 뭐 말할것도 없이 넉넉합니다. 주로 제일 많이 일어나는 증상은 폰트를 변경하거나 하여간 글씨에 관련 된 작업을 할때 그렇고그렇게 충돌이 일어나면 그다음부터는 그냥 키기만 해도 이렇습니다. 도대체 왜 이런걸까요? 25를 쓰다가 혹시 25의 문제인가 싶어 다운그레이드 해서 24로 내려왔는데도 이지경입니다.제발 도와주실 분 안계신가요?

On a Mac CMD+spacebar pulls up Spotlight, so it does not work to zoom in ACR or PS 2020. Although the shortcut can be disabled in System Preferences on the Mac, that is not convenient since I loose that universal search option. Rather, there should be a way to edit the keyboard shortcut in PS 2020. If I look up Default keyboard shortcuts where the command "Switch to Zoom In tool" is listed (https://helpx.adobe.com/photoshop/using/default-keyboard-shortcuts.html), under View Images, I learned, "This partial list provides shortcuts that don’t appear in menu commands or tool tips."  Why can't it be included somewhere in Edit>Keyboard Shortcuts? 

Mi Photoshop de escritorio presenta errores después de la última actualización de Windows y de adobe. No deja cambiar las fuentes cuando voy a insertar un texto y la función de relleno generativo no hace nada cuando se le da la orden. Alguno le ha pasado lo mismo, alguien sabe cuál es la solución?

お世話になっております。パソコン　macOS seqoia 15.5（24F74）premierepro ver 25.0 になあります。 YouTubeのショート動画の作成でシーケンス設定　縦長動画(1080✖️1920)で作成しました。完成した動画をframe.ioにアップロードして客先様に提出した所　横長動画（1920✖️1080)になっていると指摘がありましたが設定方法がわかありません。確かにframe.ioでダウンロードしたら横長動画（1920✖️1080)になっていました。こちらの設定方法があれば教えていただきたいです　以下情報をのせますお手数ですがよろしくお願いいたします

Everything acts like it is working, but when I clink on the spot I want to clone out nothing happens.  I'm running Win11

The company I work for forwards some monthly service invoices via email as .pdf files, as some customers still demand invoices in this manner. Recently, one such email was intercepted, from the recipients system, and the bank routing information changed to a fraudulent account. Luckily, the bad guys reached out to our customer in an 'attempt' to explain the routing number change and our customer called us. I am currently part of the team assembled to implement additional security procedures for this process, and am exploring avenues for additional layers of security for the process. What I would like to know is if Adobe has moved beyond the basic password for pdf file security, which can be bypassed with any screen shot software, and into other methods that would prevent pdf file tampering? I'm also open to any suggestions from this group of experts! Thank you, in advance, for your assistance and'or suggestions!

How do I remove Acrobat from my ribbon in Word for Windows 10?  I didn't ask for it to be installed, but Adobe apparently thinks it knows more about what I want then I do.  It is rather useless as I can generate a pdf without using it.  It takes up valuable real estate on my ribbon.Any help on this subject would be appreciated.

Is it possible theoretically?   I need an emboss adjustment layer  working on the fly  while I edit grayscale  layer composition . A photogrammetry produced height . For pre-view /visualize  purpose.    The filter shader  itself is simple like 2x2 .       But  does Adobe have an SDK or something to write that sort of modifications/plugins ?  Something ready pre-made   maybe to change just the GPU shader part and re-compile?   Any open source attempts ? 

I am modifying several photos to a wider canvas size, but after opening the next group I want to work with the images background already are way wider than I want.  I must have done something but I cannot figure out what.   When I load new images it does the same thing.

Hi all,this happened to me a few times. Not alot, but I'm curious and would like to know the cause of it.• Black colour text ---> Select text, create outline ---> Text changes to path but a black box appears infront and covers the pathed text.I can guess it has something to do with object fill. But I'm unable to pin point or recreate the issue on a fresh text box to prove it.Would anyone know of the cause.The solution is simple, delete the black box and I will see my pathed text, but I'm worried that I may missed it if i'm working on a huge artwork.If I do miss it and send the artwork to print, I'll be doomed. So best to know that cause and avoid the mistake from happening.Thank you

I'm utilizing the VS Code ExtendScript Debugger and already have to use the Intel/Rosetta version of VS Code to run the extension which makes the application slow. The newest update of VS Code must have changed something that now makes using the application with Rosetta agonizingly unbearably slow (nigh unusable). My team reverted back to the previous version of VS Code to try to continue development but this is just a quick fix that may quickly expire as the industry continues moving forward. It would be amazing if the extension could be updated to work on Apple's Silicon chips. I read the Known Issues section for the debugger but this most recent update to VS Code seems to require that an update be made soon to continue the ease of scripting. Has anyone else noticed this issue?

​ I bring up a PDF page and reading says Warning, empty page.  What do I do?

I've seen this is an issue with Abobe not supporting the HDR and Sound settings for the new iPhones. Is there a way to change videos that have already been filmed to a setting that will import? I cannot go back for all new video footage. Are these completely unusable with Adobe? 

in Premiere Elements 2025 I find no way to create a list of frequently use Effects   [Typo in title and body fixed by moderator]

Hallo zusammen, ich habe ein neues Iphone und habe die App Lightroom mobile erneut heruntergeladen. Auf meinem alten Handy hatte ich ein Abonnement abgeschlossen. Nun wollte ich mich mit meinem neuen Handy bei Lightroom über die App anmelden. Mein Abonnement wird aber nicht mehr angezeigt und meine ganzen Bilder in der Cloud sind WEG! Über Abonnements und Käufe bei meiner Apple ID kann ich mein Abo aber sehen! Es besteht immernoch ein Abonnement WO sind meine ganzen Bilder und wieso ist mein Zugang nicht auf Premium freigeschaltet obwohl ich ein Abonnement habe ! Auf meinem alten Hanfy komme ich jetzt auch nicht mehr in die App mit der Premiumfunktion rein!!! Die App erkennt aber dass ein Abonnement vorhanden ist! Sobald ich mich aber einlogge kommt nichts !!! Bitte dringend um eine Antwort. Danke

Can you guys add support for the LG devices that can run Android 9 or newer. Stuff like the G6, G7, G8, V40, V50, V60, Velvet, and the Wing. Sideloading used to work, and it worked great on a G8, since it has comparable specs to the Galaxy S10 but with Google Play cracking down on sideloaded apps, that no longer works.

Hello, I just updated Illustrator yesterday and noticed an issue. When I place images, especially profile photos, into my design and embed them, the colors change. They appear desaturated. I'm working in CMYK, and I never had this problem in the previous version. Has anyone experienced this or knows a fix? I’d really appreciate any help. 

Your product defenitely needs a major upgrade. How in the world I am getting this results? See attachment, https://prnt.sc/GO8KjRUdZOzi