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포토샵만 구독하고 있는 상태에서 프리미어까지 사용하고 싶어서 플랜을 변경하려는 와중에 카카오페이 결제 시 할인 이벤트를 확인했습니다.  결제수단을 카카오페이로 변경하고 creative cloud 모든 앱으로 플랜 변경을 눌렀는데 오류 창이 뜹니다.    이미 구독중인 경우에도 가능하다는 광고를 본 것 같은데 불가능한건가요?   * 모더레이터에 의해 개인 정보가 삭제 되었습니다. 

어도비 계정에서 카카오페이로 Creative Cloud 결제를 했는데, 정작 계정에 들어가서 플랜 및 결제를 확인해 봐도 아무것도 뜨질 않습니다. 돈은 어도비로 나간걸 확인했습니다. 환불을 하고 싶은데 결제가 됐다고 나오질 않아서 환불도 불가능합니다. 뭐가 문제인걸까요? 해결할 방법이 있을까요?

tôi vẽ tranh minh họa và các ấn phẩm tự thiết kế. nhưng khi đăng bài lại bị duyệt nội dung có chưa hình ảnh không cho phép dù rằng hình ảnh chẳng có người nào? chỉ là 1 bức tranh vẽ điện tử. thật khó hiểu và tôi không thể đăng tác phẩm của chính mình?

학생 요금으로 매달 26400원으로 결제해서 사용하고 있던중에 아직 학생인데도 불구하고 결제 금액이 47300원으로 변경되었고 4달 정도 모르는 상태로 47300원으로 결제가 되었는데 왜 변경됬는지 알려주세요

Hi , my name is shashi shekhar and i work as adobe contributor but my 4 designs are under review for almost 1 year. and 300+ designs are under review for 23 days. please check.

Adobe에 관련 된 어떤 것도 결제를 한 적이 없는데 1시간 전 "KCP_결제 - 엔에이치엔케이씨피"라는 내용으로 제 현대카드로 26,400원이 결제되었습니다. 혹시 구글플레이나 앱스토어에 정기결제 내역 있는지 확인 해 보았으나 찾지 못함   어떤 아이디로 어떤 기기에서 어떻게 결제가 된건지 궁금합니다. 그리고 사용 할 의사도 없으니 환불을 요청드립니다.   *모더레이터에 의해 개인정보가 삭제되었습니다.   

時計の針の動きに合わせて、背景が塗りつぶされていくようなアニメーションを作りたいです。（添付の画像のようなイメージです。）検索の仕方が悪いのか制作のヒントになる記事等がヒットせず困っています。どなたかやり方をアドバイスいただけますか？私のアフターエフェクトのレベルは、たまに業務でいじる程度です。どうぞよろしくお願いします。 

I use a variety of videos from my iphone 16, from my husband's Samsung phone, and now also from a GoPro 11 in Premiere Elements 2023 on a Windows 11 computer.Mostly it comes out fine.  Every once-in-a-while, one of the GoPro videos gets glitchy.  Meaning instead of a smooth video just one frame displays and it flashes on and off on and off repeatedly.  Last time I noticed one frame and then the same frame again but upside down and they were both flashing that way.  After a couple seconds it moves on to the next clip and all else is fine.  What I usually do to fix it is put it in a new project by itself and export and then use that file instead.Is that familiar to anyone?  Any tips?  Thanks,Sharon

Hi. When I view my image in Photoshop, it looks ok. But when I import it into AE it looks totally different. What can I change in AE to fix this?P.S. I didn't change any of the settings in AE before this problem happened.

If I subscribe to Adobe Acrobat Premium on my Android device using my Adobe account, will the subscription also be valid on my iPad when signed in with the same account?

I have purchased photoshop elements and premier elements 2018 on disk. I install both. At the end of installation of each a pop up box opens. It says installation complete and also says some items could not be installed successfully. Why does this happen? The box refers to the error report but when I click this it is empty.

Hello-I designed an invoice in InDesign, and made several interactive text fields. Exported as interactive pdf. Most sections need to be right aligned text. When opened in acrobat, all text fields are left aligned, and the align option is greyed out. Not seeing any options for alignment in prepare form text field properties, and in prepare form the align tool is greyed out. No updates needed, 20.013.20074. Thank you 

What do you call this plus sign and where is it coming from? How can I remove it from Adobe Illustrator? Minor Problem. Which I don't understand. Please help me understand. So at the center of one of my Artboards, there is this plus sign even if I'm not selecting anything, this is still showing. How can I remove it? Thank you in advance.

I have a Microsoft Surface Pro 11 with a fast ARM processor, but Photoshop will not open a photo using the edit in command from LR Classic.Is this a bug, or am I doing something wrong?

I have a plugin that uses external binaries.  I have binaries for Windows, Mac ARM, and Mac AMD that I provide with my plugin.  When I run LrTasks.execute, I need to determine which one to use.  I have searched all over the SDK, but have not been able to find anyway to determine which one to run.  Any suggestions for introspection? Paul

I've got a new computer (Windows 10) and am reinstalling my CS6 Standard I purchased from an authorized dealer in 2013. I have been using this since 2013, and installed in on my last computer with no problems. I also successfully registered it at purchase.I have the serial number but this time it says it has been revoked. I have the receipt with the serial number in hand.

I've switched to Substance from Dimension and noticed that after creating 3D text, the side, Face, bevel and back are linked to the same color. Add a different color to one and it colors all sides and I can't figure out how to separate them. In dimension I didn't have this problem.

Since I have upgraded to Classic 14.4 I have noticed the ketwords are not uploaded to LR-Cloud Sync. I have tested with several files and purged smart previews / save metadata to files etc  (All the advice given on  google search).  Has anybody else seen this issue, and hopefully have a workaround / Fix. Classic V14.4 on Windows 10

There is an absolute large majority of us use Android products and would like to know when are WE going to have these apps in the playstore. It's frustrating to know that we pay for this and cannot get it on ALL PLATFORMS available. Please address our concerns push this up the chain and let us know when you are rolling this out. 

I remember using and loving this special Touch UI mode on my old convertible laptop but one day the icon was gone. I thought this was a firmware bug with my laptop but the button is also missing on my brand new Surface Pro 11. Is there a hotkey to open it or some settings file i have to edit to get the button back?

I have several images in my document. My document width is 80mm. I have lots of images to be placed. I have created an object style which resizes the image frame to 80mm and fit the content proportionally.Issue is that there is no option in object style to resize it proportionally height wise. Is there any script which takes the dimensions of the image and then size is widthwise to 80mm and changes its height proportionally ? Thanks

Use script,How to get the current layout column spacing width?and the column spacing width of the text box? 

Hi there, When I export a sequence using a CEP panel with the command: app.project.sequences[index].exportAsMediaDirect(outputPath, presetPath, workAreaType) the output file does not contain the metadata corresponding to the project path (among other details). https://ppro-scripting.docsforadobe.dev/sequence/sequence/?h=exportasmediadirect#sequenceexportasmediadirect   However, when exporting using the same preset (.epr) via Premiere's built-in export tool, this metadata does appear.   I have attached a screenshot comparing the metadata outputs: On the left, the export was done via script. On the right, it was done using Premiere's built-in export tool. As seen on line 97, the project path appears in the Premiere export but is missing in the script-based export.     What could be causing this? Any idea? I've attached a screenshot containing all the generated metadata. Thanks in advance! Joan

Running the latest version but Transcribe Sequence is greyed out when i try to transcribe in order to create closed captions. What gives?