Stock

https://stock.adobe.com/images/set-of-palm-trees-coconut-tree-palm-trees-silhouette/1324286057?prev_url=detailThis assset advertises a vector file but it's just a bitmap embedded in a AI file. Where can I report this directly to support to obtain the correct format?

1923665310 is not a vector as advertised. 

Hello,I mistakenly download a image  (image ID: #1870201887), can I please get the credit refunded? thank you very much.

Can you please inprove your Exclude People filter? I am looking for images of beaches without people in the shot. I checked the "Exclude People" box and still SO many of the images are of people, some not even at the beach. Why have a filter that doesn't do what it is supposed to? 

Hola, quisiera pedir orientación sobre una compra accidental en Adobe Stock.Hoy a las 2:54 AM compré por error la imagen AdobeStock_123254108, ya que pensé que estaba incluida dentro del plan mensual de Adobe Stock que ya pago actualmente.La descargué bajo esa suposición, pero me di cuenta de que había sido un cargo adicional hasta que recibí el correo de confirmación de compra.Intenté contactar a soporte el mismo día en cuanto lo noté, pero no había agentes disponibles.¿Alguien ha pasado por una situación similar y ha logrado que se revise o reembolse la compra?Agradecería mucho cualquier orientación sobre la mejor forma de proceder.¡Gracias!

Good morning, we had about 260 credits on our Adobe Stock account, and they were suddenly removed.

I have had several audio assets flagged for copyright claims on YouTube. Often times, these claims are being initiated by Adobe's partners (i.e. Epidemic Sound) I've disputed these with YouTube and put in the asset license in the dispute but the partners don't remove the claim and we have to wait 30 days for it to be removed. In the meantime, YouTube appears to be holding back putting these videos in searches because our views are down on all the videos that have claims.  The problem is that once you submit the dispute, there is no other recourse in YouTube I think Adobe needs to clear things up with their partners and with YouTube to prevent this from continually happening. Considering how many people use Adobe products to produce YouTube content, this should be a no brainer. If anyone has any other work around for this issue, I'd love to hear it.

Adobe promised me to give unlimited access for generating Ai image and video if i buy Adobe Firefly Pro Plus membership / subscription , but only in three days i am asked to pay again for i have paid already and my services has been stopped

Cancel my account immediately. I’m being charged nearly $100 for Photoshop plus my £70 subscription, including an unauthorized £19.99. Fix this now or I will dispute charges via my bank and report to consumer protection.

When I download stock graphics, half the time it is an editable graphic but the other half, it is simply an image. They are listed/descripted/labeled the exact same in Stock. It is a waste of money.  For example, I downloade  File #:  1938249495 expecting to easily pull out one of the icons, but it’s an image so I’ll need to image trace, etc. to have it usable. For comparison, File #:  201379547 when downloaded is fully editable graphics. Am I doing something wrong or is this yet another Adobe issue to continuously deal with?

Most of the images in this contributer's account are labeled as being AI generated. But the images in this series (linked to below) are not, even though they most likely are AI generated as well. https://stock.adobe.com/search?filters%&serie_id=572848402

Searching Stock for “ipad” produces mostly images of iPhones or generic tablets, even if I enclose the search term in quotes. More specific searches are actually worse, e. g. searching for “ipad apps” (to get a picture showing an iPad with app icons on the screen.).The results are so bad, they amount to a bug. Are you allowing your contributors to use incorrect keywords to hijack your search results? If so … don’t. See: Stock search engine | Community Consistently Irrelevant Search Results on Adobe Stock | Community Why is Stock Adobe search so bad?? | Community Improve Stock Search, Please God!!!! | CommunityThere are other reports.Fix it.

I downloaded what supposed to be a vector or svg file, file #1942260536, when it is actually just a jpeg. Please refund the credit. Looking at numerous complain and refund request, with same issue, which is an image that has been labeled as vector, Adobe stock should some sort of quality control of the vector that has been submitted. Is there penalties for artists who submitted and tag it wrong? If not, there should be. This is wasted time on.

Can a Stock extended licensed image, with a company unlimited plan, be transfered to a customer that does not have a Stock plan?I read Adobe Stock Additional Terms, and 6.A.3 states “transfer your license to your client via enforceable written agreement”. I would like more details of this statement, specifically if the the client needs a stock plan.TIA

I need a credit refunded as the vector file for 1906705225 is just a placed raster image in an ai file.

Dear community,My photo was rejected due to a quality issue, but I don’t clearly understand what the specific problem is.I personally like this image and was hoping it could be accepted. Could you please help me understand what exactly is wrong with it?Is this something that can be fixed, or is the photo beyond repair?Thank you very much for your help!

I want to cancel my free trial

When I download an item from Adobe Stock, I want to copy and paste the keywords into the metadata in my own database so I can easily find the image later. However, I’m unable to copy the “similar keywords” shown on the site.To clarify, I’m trying to copy these keywords only for the same image I licensed, so I can store them for future search access. I am not copying them to use on other images.Is there a way to enable copying those keywords?

Hello,Today I received email from Adobe that some of my images was deleted because of Model Complaint. I was in a very good relationship with the model in about 6 month, we did really a lot of shootings and I have plans to sell photos and videos on Adobe for a long time. The model signed two model releases for me in English and one in Russian, I also have a photo of her passport. All this was completely voluntary on mutually beneficial terms. I spent a couple of thousand dollars and many days of work on this shoots. I also have photos together with model, backstage footage from the shoot and other evidence of her voluntary participation.However, recently the model had a conflict with me and, due to personal animosity, filed a complaint requesting that her photos be removed from the stock. Without any investigation or request for evidence from me, Adobe simply removed the photos. But then what is the point of a model release, the model’s passport, and all the procedures that prove her v

File #1906944793 claims it is a vector file but it is not a true vector! It is an image inside of a vector .. I wasted a credit on that!

Today I downloaded two items listed as vector stock that are not vector, they are raster images embedded in AI files.19328331661932716453

Both these images from the same contributor can’t be opened in Illustrator:AdobeStock_1920941715.svgAdobeStock_1920941802.svgErrorOpens rasterised  

Buenos días! Estoy teniendo problemas con el programa ya que al editar fotografías, el mismo, en determinado momento reinicia la pc. Luego quiero volver a entrar y el programa se cierra. Lo uso solamente para editar fotos 

Ever since last night at 11:00 PM, Adobe Stock stop working for me and I cannot download any stock images. Caches are cleaned, the account is signed in/out, and it still doesn't work. I have 443 available assets limit still, does anyone have any solution besides waiting on Adobe's team to solve the issue? I am able to license stock images but just cannot download any of them.