Stock

Hi Adobe, I recently purchased this stock design: FILE #:  232147752 Only to have someone point out later on that there's 3 errors in the math multiplications. 2 in the 2 times table and 1 in the 7 times table. I think the author of this design needs to have it removed from adobe stock and corrected before they list this design for purchase.

I somehow subscribed to Adobe stock- a function I do not use/have used in the past.  When I noticed the charges months later I tried to request a refund but I was told that's not possible. I have paid 180$ for a service I haven't used. Suck I guess- any further suggestions?

Tengo otra suscripción con un correo diferente del cual no tengo dato, es decir no se que correo es pero esta asociadoa mi tarjeta. ¿A que correo puedo escribir para solucionar ese tema?

License 204119181Is there any way to get a refund of that credit? I was trying to scroll the page and hit the button on accident. I tried chat but nobody responded. 

Hello,  I'd like to buy audio from adobe stock but failed to purchase it. Does anyone know how to solve this? Thank you so much!

What is wrong with Adobe Stock, its downloading library assets very very slow <15kbs ?

Chat is no help as I don't seem to find it anywhere. Looked through forum already. I accidentally clicked on licence and lost my asset in one click. Looked through here but was unable to find the chat. https://community.adobe.com/t5/stock-discussions/accidently-licensed-image-please-undo/m-p/12848607#M63244  

I used a liscense for 115448996. The preview showed a logo with two H's side by side and some other vector lines. The download I got was of a house logo..... I can't get anyone to answer on the customer service line and have waited nearly 45 minutes on hold. What else can I do at this point? I'm so frustrated!

Ofrece un stock de imagenes pero no las he podido usar, solo las aplicaciones, no me permite cargar imagenes de Adobe stock en ninguna aplicación.Que debo hacer? 

I have an annual plan (10 assets a month) since Apr 18, 2021. I wanted to cancelled it before auto-renew but it kept saying i will be charged an early cancellation fee. So i waited after the April 18, 2021 and planed to cancel it, but it still need to charge me $1140 hk dollars! I am super confused! Is it impossible to cancel then? I kept paying but I don't really use it so its such a waste.... anyone can help please? thanks!!

I've been subscribing Adove Stock 1year plan (10 assets/month) and my subscription ends on May 12th.  I don't want to renew my subscription but I still want to keep my 107 allowed assets.I tried to end my subscription but it was asking if I was okay with losing my left credits (assets).  Would you help me with this?Thank you

I used the free trial of Adobe Stock.  I kept it, allowing Adobe to charge me month-by-month. I decided that, after this month, I am not going to need it anymore.  I looked into deactivating it and I got a message that I will have to pay over $100 to cancel it (?!) How did I end up with an annual contract?

Можно ли использовать фотография для обложки электроной книги если стандартная лицензия ? Можете дать полный ответ 

Hello. I am trying to buy a plan for Stock images but it requires a US state and zip code. Is it possible to buy a plan outside the US please? Thanks.

These assets were supposed to be editable vectors but instead they were just image files disguised as vector files... I need a refund for these assets... #408500368  #76022760  #158424089

I have availabe assets but it is still asking me to purchace the video. Wasnt this included in the subscription? And if I cant use them on video, what are the items I CAN use them on? We bought the subscription to get videos and I want to make sure I can.

I have been speaking to a agent via chat. His identity is Aman.This person was helping me with a problem of loading Lightroom CC (failed to load). This is now resolved. Subsequent to this, the person became difficult, cut me off at one point, wont answer questions, copy paste answers not related to question, unhelpful.  This person further makes the claim that Adobe do not have a complaints procdure and a complaint cannot be raised. I would like assistance with this matter becuase I would like a complaint to be raised regarding the conduct of this person and I am now far from happy about using any software from Adobe due to the very poor support received.  I would go so far as to say approaching abusive.

Adobe stock has a free trial.  You have the option to continue paying monthly after the trial ends.  What they don't tell you (I've enclosed the screens below) is that they sign you up for an annual subscription.  If you try to cancel after that, you have to pay a termination fee.   How do I cancel the subscription and get a refund? I've never seen anything like this before with any other company.   I've been using Adobe products for over 30 years.

First of all, they automatically enroll you into a year-long contract with ridiculous fees when you realize what they did and need to cancel.  Then if you do cancel or terminate your account, they will not let you access your credits.  This is absolutely ridiculous.  Any other stock image service allows you to use your credits when you need them.  I guess they expect you to just use the credits for the sake of using them, rather than when you need them like every designer or business person would.  This is the most unethical licensing and pricing model I've ever seen from a large software company.  I've paid for the creative cloud suite for years now, and practices like this make me sick.  BTW Adobe, figure it out, all of the top posts in your Adobe Stock Forum are related to your crooked business practices. 

I signed up for the 1 week Free Trial and now I have a bill because I did not cancel the service in time. I have not used Adobe since the Free Trial expired so I want this bill removed but cannot figure out how to contact customer support.

For what period is the extended license? There is no such information on the proof of purchase or in the license terms. The last time I bought a license, I got information from customer service that it is for 12 months, not an indefinite period. Where are these terms and the duration of the license purchase?Also, I need Adobe's certificate of residence for tax year 2022 - where can I find it? 

Hello. I'm facing an issue where an automatic subscription was made this morning at 11 am from Adobe Stock TRIAL, that I don't need nor made. I might have faced technical issue that caused the trial but not subscribing to the plan. Please I require a soon refund.

"We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service." I get this error everytime, and it says I have no plan.

Bonjour, j'avais 5 crédits sur mon compte j'en ai utilisé 2 et maintenant adobe stock me dit que je n'ai plus de crédits dispoPouvez-vous 'aider à savoir ce qui s'est passé avec les 3 crédits restants : où sont-ils ? comment les récupérer ? Merci

Adobe stock has stopped functioning when logged into my account, unable to lisence or even search the database when logged into my accout. If in an incognito tab and logged out, the website allows searches but once I log in it will not function past the main homepage.      [IMAGE REMOVED BY MODERATOR]