Stock

I used a preview image from stock and was happy with how it looked so I licensed it and saved it to my library. Now when I go to place the image the image is unbelievably small and is so pixelated that it's unrecognizable when I enlarge it. If I hover over the graphic in my library it says the file size is it's true dimensions. It's an .ai file type and even in Illustrator it opens a micro image. When I was working with the preview it was fine and was a great resolution and size.

Oops, like several others I accidentally licensed a stock photo while looking for the one that I really wanted.I accidentally licensed#256168732 when I was trying to find #256168925 in the series. Could someone please help me un-license #256168732?Thanks!Albert

I purchased image 285005846 to use on my creatives. The file is a .ai/.eps format.When I open within Photoshop there are not multiple layers, just one layer, so i can not remove the background layer to make the image transparent. I have spent hours trying to find an answer. I do not use Illustrator. Can this be done in photoshop? Will I see the same problem for all adobe stock transparent images I try to download? If so can I be re-credited for this image that I am unable to use?

Hey i was trying to expand on an image but accidently licensed an image. It was a total mistake and please help me to remove that image license from my profile. The image ID is  #291382652.

Sorry to bother you - but would love an update to the web licensing procedure that gave me a possibility to say NO if I hit a license button i.e. when scrolling while searching.I just licensed a hilarious picture I'll never find any use for And having it in my library just annoys me - with an else really nice service that I'm discovering as more and more useful.The file is #2337420All the bestRishi

Hello,I found a really nice image but it says Adobe Stock on it. If I obtain it via Adobe stock service, and I modify it, can I use it as a logo for my company?Thank you

Hello,I would like some advices to tranfer my account to adobe stock. I have my ID and password but it keep saying "Pour obtenir de l’aide, vous pouvez contacter notre service clientèle via ce formulaire." => contact support with the following form, but there is nothing when opening the link. Thank you for your help.

I would like to report the image at the link below. I believe this is an original piece of artwork by Sacree Frangine. On the Adobe Stock site, it is simply attributed to "John".    https://stock.adobe.com/images/poster-design-with-young-african-americans-silhouettes-vector-illustration/356107410?prev_url=detail   Here's a link to her original work  https://www.instagram.com/p/CA0rd8nh6fd/  

I single up for 1 months free with Adobe stock. Now I am being faced with a huge cancellation fee to get out of a contract I did not know I had entered into. There sees to be a huge amount of discontent with this billing practice on the Support forum. I believe this is a huge hip off and I don't feel I should pay.

Right now I'm fairly confused about the licensing terms but here's what I'm trying to do. I want to make an indie game (that I will sell commercially), and want to mix and match different Adobe Stock henna designs to create a tattoo for the protagonist's arm. What license would I need to do this? Would a Standard license work? If so, does the "viewing restriction" apply to games? Or do I need extended licenses?Thank you in advance!

I've bought a picture about adobe stock but after I downloaded it, I saw that the picture ist out of focus. How can the money I've paid be refunded?

I am among those who had an Dollar Photo Club membership, and put it to good use back in 2015-2016. I don't have a copy of the original royalty-free license agreement, but it seems this may be something you can help me track down? Many thanks for your help, and here is wishing you all the best. Sincerely - Roger Darnell

Hello everyone.I use adobe Portfolio for my main photography website and have successfully used Lightroom's integration with Portfolio, which works fine.Now I want to create a second website specifically for my Adobe Stock collections, ideally by directly integrating those collections from Adobe Stock into a new website created with Portfolio.The scant instructions available indicate one should go to the Adobe Stock collections, click on the three dots on the upper right corner of each collection's main thumbnail, and choose the "Share in Adobe Portfolio" option.Unfortunately, doing this pushes those collections into my main website, and after many attempts I've found no option, preference or setting, either in Adobe Stock or in Portfolio, to share them with the new website.I've been searching the web for references to this issue, with no luck so far.Any help will be greatly appreciated.  🙂

Hello,What is the EXACT format to use when placing a copyright/credit on an Adobe stock image? For example, which of the following do I need?A) Adobe stock creditB) artist's nameC) Image #. PLEASE do not direct me to the Adobe terms of use as I have not found the format clearly outlined/articulated there. Thanks!

I've tried purchasing an Adobe Stock video clip three different times (Video #322336952). It won't download for me (and does not appear in my Image License Library), but my billing history shows three invoices. I'd like to access the video and have two of the three payments reimbursed since they are duplicate purchases of the same item.

Is PSD file acceptable in Adobe Stock? If yes, what I need to do that?

I have come across my photograph of Arches National Park being sold by a user. How do I have it removed  and should I post a link in this forum. Thanks in anticipation

So adobe said Thanks for giving us the chance to consider your image. Unfortunately, during our review we found that it contains one or more technical issues, so we can't accept it into our collection. why is it showing that for my picture? if anyone sees this please give me an accurate answer.

My image, file ID: 358634063, Freedom Square[BW] has been rejected due to IP. Is there a way to resubmit as Editorial? Any other way to make this image accepted by AS? Please guide me how to do that.Thanks.

Tricked. Conned. Adobe I want a refund immediately otherwise I will take this further. Seek advice. And believe you me you will lose. I don’t want a yearly subscription. In fact I don’t want another day of it.

I downloaded 3-4 vector images that for some reason do not give me an option to use the layers in Photoshop. Why is this happening?

Hi I am wondering is it possible to purchase stock videos with credits or can you only buy videos for the price outlined on the video? I don't want to press the license button and accidentally buy a $100 video. Thanks!

Hi, I've just licensed a 'seamless vector pattern' from ExpressVectors on Adobe Stock but the patterns are not seamless. I can't make them match up at all. As this file is not as advertised, how do I go about getting my credit back? File #: 207906959

I am looking for an InDesign templete for a magazine or brochure where the page is 7 X 8.5, basically a legal sized paper that is folded in half. I had a difficulty searching on the Adobe stock website for that specific page size. Any links to templetes would be great or suggestions on how to search more effectively on Abode stock. Thanks! 

I'm trying to create a coloring book. what license do i need if any? i'm taking pictures (jpegs) and i'm esentually creating an outline/tracing them.