Stock

Image number 100416874 has some serious issues. When I downloaded the image I was under the impression it was on a transparent background due to the checkerboard background. However, there is no actual transparency and the actual image size is only about 2" big! I would like a credit.

When I open my download 300736501, I only see text. I follow the text instructions and still can't access my file. What are my options?

Hi! For some reason Adobe Stock wrote off my account, although I did not subscribe. How can I get the money back, what should I do to make this happen again? Thanks in advance for the answer!

Con il rinnovo automatico che io non ho mai approvato consciamente mi avete costretto a pagare 30€ + IVA per un abbonamento Adobe Stock da 10 immagini, che con la prova gratuita erano in tutto 20, ma siccome non sto tutti i giorni su Adobe Stock a scegliere immagini ne ho scaricato solo 4 e ora che la mia iscrizione è scaduta scopro che non posso scaricare quelle che mi rimangono, quindi vaffanculo a me...Mi avete rubato soldi perché non ho mai acconsentito al rinnovo automatico, e poi (dopo il danno la beffa) scopro che le immagini acquistate vanno per forza scaricate entro il tempo della sottoscrizione... Bravi, Lupin III è fiero di voiAggiungiamo tutto questo al vostro pessimo servizio clienti che consiste in un forum dove sono costretto a sbandierare pubblicamente zero privacy i miei problemi, al quale è probabile risponderà (come per lo meno è già successo) un admin inglese che per cercare di capire l'italiano copierà e incollerà il testo su Google Translate e capirete perché ci r

I tried to move my fotolia account to adobe stock. First my credits had beesn shown. When I logged in again they had been gone. And my Galery did not move. What can I do?

Downloaded file doesn't match preview. I really need that one (children in the classroom) from preview. Can you solve this problem? image ID #175594078

I only signed up for the free trial of Adobe Stock.I was never notified I would be getting charged.  I never wanted to have Adobe stock, just to try it out and see what it was about.I went to chat and was about to cancel but lost internet connection while speaking to the person.Just cancel my account for Adobe Stock or I will cancel my entire account for Adobe.  I don't want three months free.  I want a refund as I never used it after the free trial.  Get rid of all my assets if you want (im not sure if it works like that) but I would like the refund and cancelation of the membership.

Since Adobe chat support is nearly useless I'm hoping someone can help me out here. I'm unable to save any assets to my CC library from Adobe Stock. I get an error each time:"Could not save asset into Stock Photos" I've restarted CC, logged out and back in, restarted computer, cleared cache to on avail. My other team members on the account are having the same issue. Any ideas?

1. Darf man ein Stockfoto, dass auf der Webseite eines Unternehmens verwendet wird (also auch im Stock lizenziert wurde), auch für den Google My Business Account für das selbe Unternehmen verwenden? (Man kann ja Unternehmensfotos als Inhaber bei Google My Business hochladen.) 2. Der Copyright-Hinweis muss dann mit auf dem Foto angebracht sein? Davon gehe ich aus.

Hi,as many people here, I signed for 10 free photos then a free month trialnow I don't have option to cancel via my plans tab and I already got one invoice for 39eur I think that's terrible that you don't ask if anyone want to continue after trial, instead you just make people pay for something thay can forget they even haveI used like 4-5 stock photos during trial, and that's only because i didn't have time to shoot my own what can we do about this?obviously i want to cancel the subscribtion ASAP best regards  

Encore une qui ne passe pas, et impossible de comprendre pourquoi...La petite étiquette illisible sur la roue du fauteuil roulant ??Gonflant adobe... 

Hello, I want to buy a picture from a bank of photos - curriculum vitae - standard license. Can I use it as a background for my projects and sell people an individual - changed cv? The original fonts will be removed and the icons will change position. Will not he break this license point ?: "Under the standard license, you must not: Create materials or products intended for resale or distribution in which the main value of the product is the resource itself. For example, you can not use a resource to create a poster, T-shirt or cup that would be bought due to the image printed on them. "the graphics will not be just backgrounds and people will not order my cv

Please help - I accidentally licensed an InDesign template (#274125497). I had no idea what the button did (or rather, that it would immediately license it and that it costs $). Is there any way to unlicense yet? I haven't used the template and have no need for the template. Thanks! (edited)

I've bought some credits for Fotolia last year. They expire with end of december this year.Is it possible to transfer them to Adobe Stock?Thanks in advance!Markus

Hello, I notice there have been several posts from users over the years who have accidentally licensed images. This happened to me today as I was browsing images on my Surface. I tapped an image to view the larger preview and discovered that if I tap the bottom right corner it just goes ahead and licenses it with no kind of confirmation to make sure this was my intent. I had two credits in my account and am wondering if it would be possible for someone from Adobe to restore the credit that was spent in error. Any help is much appreciated, and I would also kindly offer feedback that all the hidden rollover icons make navigation tricky on a touch screen, and I would love to have some kind of confirmation message after clicking the licensing button just to be sure that was intentional on the part of the user. Thanks!

I just downloaded ai-format adobe stock image #203804824 but when I open it in Illustrator CS5 or Photoshop CS5 it just gives me a page full of Russian text.

Scrolling though the Adobe images, I accidently clicked on the license button for image # 206501260. How do I un-license this image and add it to the licenses available?

Hello Sheena, This also happened to me. I accidentally licensed an image by double clicking on it and would like that credit back. Can you please help? It is even a bad image I can't use for anything. The image number is: AdobeStock_136183080thanks,Lourdes

Hallo! Ich habe ein Abo mit 10 Bildern pro Monat. Im letzten Monat sind aber keine 10 neuen dazu gekommen, scheint mit. Kann ich irgendwo den Verlauf sehen oder erkennnen, an welchem Tag im Monat die 10 Bilder dazu kommen?

For the obvious reason that Adobe stinks as a company, I can't get anyone in the "chat" to actually know what the freak I'm trying to suggest to them.Does anyone else get frustrated that you waste a download on a file that doesn't work (flattened jpeg that has the text description in the download!), or has some other feedback that you want to leave for other users, and the artist, and there's NO WAY TO?!! What sort of "store" doesn't let you rate or review a product?! Oi, I love to hate Adobe...

This is crazy. I submited several images with people absolutely not recognisable with face/head turned away.......and still they send me email asking for model release form. What is going on? if you can't see the face of the person why would you requre Model release ?! Are all submited images curated by maschine or computer?

In unserem Abo haben wir einen Preis von 1,99 Euro/Standardbild.In der FAQ steht:"Für die zusätzliche Lizenz gilt ein entsprechend Ihrem Abonnement vergünstigter Preis." Diese Information verstehe ich so, dass zusätzlich benötigte Bilder ebenfalls 1,99 Euro/Standardbild kosten.Sehe ich das richtig?Was genau passiert, wenn die Lizenzen verbraucht sind und ich weitere Bilder benötige? Bekomme ich dann für jedes einzelne Bild eine Rechnung? Wäre prima, wenn mir da schnell jemand helfen kann.

Hallo,nach Kauf von Credits (bereits gutgeschrieben) erscheint beim Download der Rechnung folgende Fehlermeldung:Ihr Abo ist abgelaufen. Aktualisieren Sie Ihre Rechnungsangaben, um es wieder zu aktivieren.Haben alles überprüft aber die Fehlermeldung ist trotzdem noch aktiv. 

I accidentally bought the wrong image. I had been saving previews to get approvals on before purchasing, and I have my credit refunded.I also believe one reason this may be a frequent problem is the location of the save preview and license buttons. They are right next to each other and wouldn't take much to accidentally select the wrong one.

Hello,I don't know how you guys manage to do that but I've been enrolled in a yearly subscribtion plan charged 35€/month. I've already lost 35€ for nothing. Thankfully, I managed to block Adobe to take more of my money from my PayPal account, but now I can't even cancel my subscription.I've seen that I'm supposed to pay a termination fee to cancel my subscription (well, I still don't even know how to do it). I'm really outraged. I've been using Adobe services for more than 10 years without a single problem, but THIS is a practice I can't cope with.Please cancel my subscription and waive that termination fee the same way you did to others "forced customers". Thank you