Stock

Hello, can someone please help me cancel my plan. It won't let me manage it as it displays the message "You'll be able to manage this plan shortly"

I´m looking for pictures with a resolution of 6000x6000 or more.How can I filter / search for that?Thanks

Hello, I was wondering the following.If an image were to be removed by the author, hypothetically, since the time I first license the image. What happens to the "license again" function?I want to avoid accidentally licensing an image that is no longer available. Will this be obvious on the license page? Is there a warning or change in wording?Thanks, Mark

Is it possible to have one monthly bill for my Adobe-Stock purchases, rather than one invoice per image?Thank you for your reply.Myrtille.

Hello,I accidentally licensed a photo (File #169476388) when I meant to preview the image in Illustrator. How can I refund the licensed photo and gain back the credit?Thank you!

If a customer needs the model release for their file, is it available to them?

As from both these documenthttps://adobeio-prod.adobemsbasic.com/apis/creativecloud/stock/docs.html#!adobe/stock-api-docs/master/docs/api/11-search-reference.mdhttps://adobeio-prod.adobemsbasic.com/apis/creativecloud/stock/docs.html#!adobe/stock-api-docs/master/docs/15-faq.md#how-do-i-download-a-comp-image I should be able to fetch the API to get details on a specific stock art id with the URL https://stock.adobe.io/Rest/Media/1/Search/Files?search_parameters[media_id]=228549042(I won't bother you with the headers)However, it always returns me 0 results, same go if I tried with creator_id.I tried other column names (stock_id, content_id, series_id) and they return all stock arts, I also tried model_id which return 0 results as well.Replacing the [] by their equivalent doesn't change anything.The id 228549042 come from an "id" property from the result of a call to /Libraries/1/Member/LicenseHistory.The details page is https://stock.adobe.com/228549042EDIT: For your information, I was ab

Hi !I was trying to get as much information as I can on an asset I found out the webpage do list assets from the same series.However I couldn't find any assets links from the assert search result nor the series_id to do an additional search.Is this possible to get somehow this series_id?I also found in the API a "model_id" search_parametesr, I didn't look for such assets yet but I didn't see it in the search result as well. Thanks

Hi !I'm trying to download a file according with https://adobeio-prod.adobemsbasic.com/apis/creativecloud/stock/docs.html#!adobe/stock-api-docs/master/docs/getting-started/apps/06-licensing-assets.md#6-download-the-fileWhich mean https://stock.adobe.com/Rest/Libraries/Download/237085127/1?token=theOAuthTokenIUseForOtherCallToGetLicensingInformationsHowever, I always got an Oauth token is not valid.This is a valid OAuth token since I can get licensing information right after.

Hello Adobe, I accidentally subscribed to the 40 assets a month plan and was charged $79.99. I immediately cancelled the plan and did not use any assets. Is there any way I can get a refund? Would I need to talk to a representative on the phone, or can someone assist me here?I would greatly appreciate any help, thank you!

So I downloaded a vector image from here and have made a variety of changes and color corrections. With this in mind would I be able to use this as a logo?

Hi,I'm working for a design agency, we have a task for creating a video commercial for a client. Commercial will be sceen in various cinemas around the country.which licence we have to use?standard plus or extended?Also, We have adobe stock for teams, and there is no option for upgrading licence to extended for us - I wonder if it is related.Thx a lot for any anwsers.

Product and description within a Adobe Stock on Demand invoice (example):65272963 STOK,ALL,MLP,WEB,MUE,001,N/A,TIER 1 OVERIt is impossible to assign this invoice to a specific picture. The article number has nothing to do with the Adobe Stock on Demand picture.Adobe is making it really hard for agencies to manage their internal workflow.

Hello everyone,it's about 30 days that I can not disable the adobe stock subscription as explained in the guide Cancel your Adobe Stock membershipAs you can see from the image 1 I give as a mistake an alleged probelm on the paypal account.This did not allow me to manage my plan immediately after the trial phase (I don't deny that I used adobe stock after paying for the first month, because I just PAID and use it, even if I didn't want to continue)In image 2, however, you can see that payments have been made, and there are no paypal problems.Now, I would like to cancel this subscription, as I wanted ONLY TO USE THE TRIAL.But then I was "cheated" by automatic renewal.Is it possible that some admin solve my problem of blocking the modification of the plan?Thank you.

I'm opening this discussion after finding out I've been SCAMMED by Adobe!After using the "FREE TRIAL", "CANCELLATION FREE" trial of Adobe Stock, I was notified about the HUGE cancellation fee that I have to pay if I cancel my subscription earlier! I tried several times to find out how to cancel the subscription but they have NO way of cancelling the subscription after you've been noticed. I even did a first payment so I could just cancel it aftewards but then I get this WARNING of a CANCELLATION FEE!It is clearly show CANCEL RISK-FREE, what is wrong with this service? I found out in several forums that a lot of people have been tricked into this, what kind of disgusting service is this provided by ADOBE? I didn't even use the downloads that I had available, this is unacceptable!I demand a no fee cancellation of my Adobe Stock Service right now!

Hello,I accidently licenced an image in Adobe Stock. It is File #: 143851269  . I only meant to download a preview.Can you help me unlicence it and get my photo credit back?Thank you.

Hii, I cancelled my subscription for Adobestock on Friday, but I was still charged for that, it was free if I remember it correctly. I was just wondering if my subscription is cancelled or not yet?

After seeing the Adobe Stock trial offer I wanted to try out that feature to know if I was interested in purchasing a membership. After a while I received a warning about the payment failure regarding the subscription. The failure notice had a message saying that "Cancellation Fees" would apply if I didn't proceed with the payment. I was extremely disappointed but I thought I could only pay the first month and then cancel my subscription.With the fear of having to pay for a "Cancellation Fee" without even starting to pay for a subscription I paid the first payment of the subscription. To my own surprise, then I was prompted by a 6x Month Cancellation Fee of almost 200€ to cancel my Adobe Stock subscription.I simply don't use this feature, I don't want to be stuck with it for all this time... How can a giant in the design industry deal with such misleading conduct as this? After using Adobe Cloud and Adobe Products in my office for years now, this is the first unpleasent situtation I've

Sehr geehrtes Adobe Team,im Foto #212232547 wurden zahlreiche fehlerhafte Bildstellen festgestellt. Eventuell wurde das Bild manuell oder automatisiert zusammengesetzt, weshalb an vielen Stellen (speziell an den Baumstämmen) fehlerhafte bzw. nicht vorhandene Bildbereiche angezeigt werden. In kleineren Formaten fallen diese Fehler kaum auf, in größeren Dimensionen dafür umso mehr.Zudem wurde im Foto #40190546 eine dunkelblaue Rahmenlinie, welche sich durch das gesamte Bild zieht, festgestellt. Diese beginnt etwas oberhalb der horizontalen und vertikalen Bildmitte. Auch diese Linie ist in kleinerer Ansicht kaum erkennbar.Ärgerlich sind diese Bild-/Ausgabefehler dennoch!Was kann hier also getan werden? Könnten Sie die Bilder ggf. überprüfen?Danke und freundliche Grüße!

downloaded image that was 13 x 9 and 300 dpi. I need to enlarge it to 53x36 and have it be 300 dpi.There is only one size to download? Can I enlarge this and keep it at 300 dpi?

REAL ESTATE LOGO - Buy this stock vector and explore similar vectors at Adobe Stock | Adobe Stock #193045330I have tried updating everything.  I get the error "Can't open the illustration"

I clicked on license instead of preview and ended up with an image that I don't want. Is there a way to undo this and get my credit back? I will never use the image.Thanks to whomever knows the answer...

Seriously Adobe. What gives? What sort of value are you giving your users to use your stock photo service? All other services out there give you an expiration date. We have been paying you $30 per month for photos thinking we can use them whenever we want. Sure we can, but if we cancel your service you remove all the credits. This is absurd.

Hi everyone,I have just purchased a logo image through Adobe Stock and cannot open, edit or convert the file. I have tried converting this .ai image to a png through a converter many times but am always given an error saying that the 'Vector Conversion Failed'.I have also tried opening the .ai file in inkscape but the programme fails to load the file every time too. I don't want to try to use Adobe Illustrator as I am short on money as is and don't want to have a similar experience to the one I'm having now.Am I doing something wrong? Or is there a problem with the logo I am using? (ID #221601955 )Any help would be greatly appreciated.Kind regards,Huw Little

I have the same problem. When the 60 days free offer was offered to me it was not clear that it implied a yearly commitment. Cancellation penalties should be more explicit and I hope Adobe will rectify this issue as soon as possible. Can you please give me an advice to solve my issue? Thank you.