Stock

Just downloaded an .ai file from Adobe Stock but my Mac won't open it.Says "It may be damaged or use a file format that Preview doesn’t recognize."What can I do?Thanks!

I had about 40 images left for downloading when my annual subscription expired. I logged in today to find those images gone. I have paid for them.Who do speak to to fix this?Alison

Is there a way to filter your search by image dimensions? I have been working on multiple projects that require images to fit a 22.5"x28" 300DPI poster. It would be much easier for me to search by image dimensions rather than clicking on images I like and hope I get lucky in regards to size. I know most stock images aren't that big, but this would be better looking than live tracing said image in Illustrator and praying I can get it to a decent point.

A simple question but I cannot find an answer for. I have a photographers username/portfolio name from a previous image I viewed a while ago. How on earth do I find his portfolio from main adobe stock search. I type the portfolio name and it does not work work, I don't have the image file number as I know that works. But searching the photographer is proving futile for me. There must be something I am missing.

Are many days that i can't buy a single photo on my account and nobody can solve, Paypal says to talk with adobe and adobe says to talk with Paypal. How can i do ?

Hi - I have Creative Cloud for Teams and an Adobe Stock subscription, but currently, only I have access to use the stock credits. How can I allow others in my team to access these credits?

Hallo Damen und Herren,Ich wollte für meine neues Webseite 45 Photos kaufen ohne Vertrag zu schliesen.können Sie mir helfen?Ivan TrogrlicMessage was edited by: MOD (Personal Info removed)

Hi I just purchased and downloaded Adobe Stock image 125094604 but I get the error "The operation cannot complete because of an unknown error".My first thought is that the file is corrupt.How do I get onto someone at Adobe to check this file?RegardsGeoff

Hello,I'm a Freelance Graphic Design and Web Developer. I use Adobe Stock occasionally for my design work. I was a One Dollar Photo member and transferred to Adobe Stock when they were bought up.I have other freelance colleagues that often request a few images from my Stock account which I'm happy to do as I'm not using my 10 a month allowance.What I would like to do is provide them access to my Stock account without needing to provide them with my username and password.I've noticed there is a Team option somewhere in the forum and FAQ posts but not sure how to access this. Do I need to modify my account in anyway?Thanks

Hi The following file I purchased the license for won't open in Illustrator:125094604 photos, royalty-free images, graphics, vectors & videos | Adobe Stock Can I please have a credit back to my account as I had a deadline that how now passed and purchased a similar image from another provider?RegardsGeoff

Same original issue. downloaded file 134421231 - for vector use - giving me an error code and not opening in illustrator. Only time I have ever seen this one. see below is error code received in illustrator.  thank you!  Darla

I'm wanting to use some works that I have a standard license for on adobe stock to do a flyer for my church (non- profit) family fall fest? It's work the church wouldn't be paying me to do. The family Fall Fest is a free event. There would be no money being made by this event.

Liebe Forumsteilnehmer,seit ein paar Tagen haben wir hier ein internationales Forum. Leider mit einer Übersetzungsfunktion, die zwar einigermaßen funktioniert, wo aber der Sinn der Beiträge oft nur schwer zu verstehen ist.Viele schreiben hier Beiträge in ihrer Landessprache, die sehr wertvoll für alle Anbieter sind. Diese Beiträge richten sich sehr häufig auch an Adobe direkt und sollten deshalb gut und sinngemäß verstanden werden können. Damit es uns allen weiter hilft ...Deshalb meine Bitte an alle:Überprüft Eure Beiträge vor dem Absenden auf Rechtschreibfehler. Schreibt in sinnvoller und grammatisch richtiger Sprache (egal welche). Kurze Sätze sind ebenfalls hilfreich ...Das Übersetzungs-Tool tut sich damit viel leichter und unsere Beiträge werden international verständlich!Fehler machen wir alle, das ist auch kein Problem. Aber manchmal tue ich mir bei Beiträgen in meiner Landessprache schon schwer, sie zu verstehen. Oft muß man sie öfter lesen, um den Sinn zu verstehen. Da können

I'm very upset that after paying for a year's worth of images, I will lose them all when I choose not to renew my Adobe Stock membership. I've paid $32 a month and almost all of it will have been for nothing. Over the past year I've downloaded 11 images, and I'll be losing 80+. How is that fair? I've paid for it. I don't have a lot of money and some months it was incredibly hard to pay for this subscription since I couldn't cancel it. What is my best option that isn't staying subscribed for another year and racking up more downloads than I'll use in 12 months?

Today I purchased the Adobe Stock Abo for 120 pics, allthough I still have to pay 9,99 per each pic. My account-information tells me that the payment by credit-card was ok and that the abo has to be renewed on 26th of september 2017.I already tried to log-in and out of my creative-cloud account as well as clearing caches and cookies in my browser. Would be glad if anyone could help me out.

It appears that a huge number of people have this problem, so maybe your interface people could look into it because it's too easy to make this mistake.I accidentally licensed an item in Adobe Stock that I though I was adding to my library. The item is #110178706.How do I un-license the item?

I've accidentally licensed 134766502 if you could please credit my account back. Thank you!

Seriously. How do I buy one single lone individual image?

Hallo zusammen in diesem "neuen" Forum. Hm...ich vermisse vieles aus unserem alten Forum, aber das ist jetzt nicht meine Frage...Ich amüsiere mich eigentlich nur über ein paar Schlagworte, die bei meinen Bildern immer wieder mal auftauchen. Ich würde hierzu gern wissen, ob der Algorhythmus auch mal dazulernt, oder ob es dabei bleibt. Wird hier noch etwas verbessert?Beispiel: Blumensujets werden immer mit "verdammt" "einparken" und "auflösungszeichen" verschlagwortet.Lustig, aber auch ärgerlich, weil man immer nachbessern und genau hinschauen muss. "Anreisen" kommt auch oft vor.Geht da noch was? ich sehe da klar noch Luft nach oben 😉Liebe Grüße an alle FTlerChrissy

I have questions regarding using a licensed image as part of a logo or trademark. One question would be what are the regulations if I license it and slightly alter it and use it and the other was if I use it strictly as I downloaded it. I have found a couple that I really like for a product I intend to sell on Etsy and hopefully other places which license do I need to use that image and could I actually trademark that image if I chose to? I'm actually working on a customized logo but there are two images from stock that I really like as well and I represent my product fairly well especially for the trial Market on Etsy.

My bank just called me as they detected potentially fraudulent activity on my account.This was unrelated to Adobe, but during the check they mentioned all recent transactions, including a debit from Adobe Stock on my CC.I am really puzzled. I would have never been informed about this if it was not for my bank calling me. I only used 9 of the 10 free "try out" pictures and now it looks like I am trapped in some monthly plan?Being a translator by trade, I have no interest whatsoever in having an annual plan and would have certainly a not agreed knowingly to being included into one. I do not remember allowing Adobe to bill me, nor entering into an agreement – or even  giving Adobe my card details (but in all honesty I may have done to access the free trial).I am happy for Adobe to keep my £19.99 for the 9 images I actually used (which is fair), but can someone at Adobe please get in touch to tell me how to stop this? Thank you

If I cancel my subscription but first use my credits to download images to my computer may I use them later?

I have also lost my credits but I didn't receive any emails about credits expiring so wasn't forewarned!!! Not happy at all!!!

erst begann Fotolia beim Einloggen eine zusätzliche Abfrage mit "ich bin kein Roboter". Nun kommt noch eine Serie mit Bildern, aus denen man entweder Straßenschilder oder Autos oder sonst etwas finden muss. Ich habe den Eindruck, man will uns dort nun mit aller Gewalt verdrängen. Wie ist Euer Eindruck und was kommt als nächste Schikane?

I licensed this image:real estate vector logo - image | Adobe Stock When I download it, it's blank.Can someone fix it or credit me back.Thanks