Stock

I'm having the same issue and there is nowhere to easily report it. If I had all the credits back that I have wasted on "vector" files that end up being a flattened image that someone put in a group to be decietful I'd probably have at least 100 credits back by now. I am careful to read the descriptions and even have my setting to flag me to make sure before I download and still this happens. I wish there was a place to just easily report the item instead of doing what I am now and having to dig through how to even report it.

How can I cancel this order and keep my current plan active ?Help please! 

Hello!I downloaded this stock , which is advertised as a template. But I found out it was a .MOV when I downloaded it.I don't know whether it's just misleading or if any files are missing. I needed it for my work and used almost all of my credits on it. Any help would be greatly appreciated.Thank you in advance!

Years ago I began to  create  a kid's book using Ilustrator. I started tracing google searched images not realizing that most images are copyrighted! I'm trying to learn about stock images and which images I can legally modify and use in my book.  I am quite confused! is there a way to easily identify which images I  can modify in Adobe Stock?Do I need an extended lisence ?   Let's saY, 5 years from now, an image creator look's in my book and discover's that I modifed his image. How would it be known that I purchased a lisence? Will I have to buy a lisence every year??Please help!!!  TY!!!

Every month I have to download my Adobe Stock invoice for my Accounting Department, and every month, without fail, it takes an act of God to find it. Why can't Adobe email me my invoice like every other company in the world?They make it sound so simple:               The problem is that every time I log in I get the following:       Needless to say, help from Adobe is non-existent. All "Help" articles put you in the same endless loop of checking the link above: https://account.adobe.com/Anyone have a reliable workaround? I swear I go through this every month and it changes every time. I must be doing something wrong. HELP!?!?

In my account, I cancelled the subscription, but it still shows up when I click pricing in Adobe stock. I contacted support and they said signing in and out again should work. It did not. Is there anything I need to do or will it go away on its own? The main thing I am worried about is getting charged after I cancelled.  

I have seen many responses in whcih Adobe says "No, you can't buy a single image, you must sign up to a subscrription plan." I understand why this is better for Adobne. I DO NOT understand why it is better for your customers. Can someone explain, please? Thanks.

Hello everyone, I mistakenly bought an image on Adobe Stock, by clicking on licence.I don't want this item and I'm going to delete it. How can I get a "refund"?Incidentally, a message explaining that clicking on "licence" buys or uses a credit, would be a good idea for new users, especially those (like me) whose main language is not English. I thought the "licence" button would give me information about the possible uses of the image (e.g. commercial, non-profit, etc.). Thanks for your help!Dimitri

We are looking for ultra high resolution images. Does anyone have experience with this?For example, is it also possible to obtain AI-generated images in a very high resolution?We need the images for the production of 5 x 3 meter foil printing in 300 dpi resolution.E.g. the image in the attachmentNorbert

Thank you. Yes I gave in and got the free one month trial, as I didn't want to buy a credit pack without being able to see how many credits an item would use. Hopefully when I cancel at the end of the month, I will still be able to see this

I've tried to license an Audio Track from Adobe Stock and I've received the following message...I'm based in the UK and Adobe Stock does typically license assets directly in the UK. Does this mean that to license the track, I have to do it through a UK reseller...?

Hello. I am about to buy the big credit pack worth 18 HD videos.but i don't understand how i will be able to use the credits.In the adobe website, in MY LIBRARY page, i have a few videos i would like to purchase. But each video only displays the button "FREE WITH TRIAL". I don't see anywhere any button saying something like, "BUY with 8 CREDITS" or  the "PRICE" . In the event i buy the credits, will the button automatically show up so then i will be able to use my credits? In premiere pro, i can see my library footage as well. Each video has a CART logo. When i click on it, it takes me to the adobe website with only 2 options (subscribe, or pay £47.99 + VAT). I can't see anywhere the wording, "BUY WITH CREDITS".  Will that appear once i have bought credits? Thank you B.

I may require the stuff I spent DAYS digging up in the future...Will I still be able to access the library? May I still download the samples? Thanks in advance!

Hello, I accidentally licensed an image from the wrong Adobe account. Is there a way to remove the licensing and the history of it being licensed? The asset ID is #85235291.  Thank you! 

I have a locked Faces By Dan Stiles library on my dashboard and cannot remove it. I have no idea how it landed on my dashboard. How to remove this?

Hello, is it possible to use an adobe stock medium with the appropriate licenses as part of a soccer club crest? Thank you for your help in advance!

I saw others post here for issues with quality in stock images. I downloaded this graphic thinking the country outlines would be of accurate quality: https://stock.adobe.com/images/colored-world-map-political-maps-colourful-world-countries-and-country-names-geography-politics-map-world-land-atlas-or-planet-cartography-vector-illustration/274597914?prev_url=detail&asset_id=274597914 But after liscencing and looking closely at the individual country outlines, the quality is disappointing. The outlines are lazily done/inaccurate and I can't use these as I need an accurate country outline. Could we please get a refund on this credit? 

adobe is a scam, be aware. Few months ago i started a free trial and cancelled it TWO DAYS before the last free trial date. Turns out, SOMEHOW, adobe magically made me a subscriber of adope stock WITHOUT MY KNOWLEDGE and withdrew money for it maybe for 3-4 months. And NOW they demand AN ABSURD amount of cancellation fee even though i cancelled it before the free trial ended. I've been scammed lots of money just because of this and cannot even get it back because they have a robot with zero knowledge and this thing doesn't understand anything. Good job adobe.

I was recently searching for photos of dogs for a project and came across a large number of photos of dogs with terrified looks on their faces after allegedly "jumping into water".  I can't tell is these are AI generated or not, but if they aren't, it seems a little too coincidental for a dog (weblink removed as per forum guidelines) to voluntarily jump into water and where a photographer happens to be present and lucky enough to capture the rare moment . If these are actual photographs then these poor animals are most likely being dropped into water against their free will . So this begs the question as to what standards of animal care does Adobe has in place to ensure its contributors are not causing harm to animals into order to get an interesting photo? Please take this comment seriously. I'll be following up shortly, and I will be drawling the public's attention to the issue if I don't like answer. Best Regards, Craig. 

Hoping someone from tech support can help. Thanks.

Can someone help me to get the refund, im from philippines and used gcash for the payment and still havent received any confirmation or refund detail. i cancel my subscription from adobe stock. its on 9th day and tomorrow will be the 10th day. Can someone assists?? Thanks

Liebe Community,ich brauche für ein Getränk eine Etikette auf der ich im Hintergrund gerne ein Stockfoto verwenden möchte. Welche Lizenz muss ich dafür kaufen? LG

Hello to everybody, i have a question with adobe stock.At work we got a licence with several images per month, i need some of them can be used from another brand belong to our company but with different VAT number. Is it possible to transfer photo license from a brand to another one? Thanks

Hello, can I purchase stock photos with an extended license, redesign them by adding color palettes, icons, and texts, and sell them as JPEG or PNG digital poster files? Thank you very much. 

I have several licenses where there are multiple images in one. How do I select single images to use in my project? Screen shot of examples, I want to choose one image, not a whole sheet with all of them. Any help would be much appreciated.