Stock

I am an Adobe Creative Cloud subscriber. The plan says that Adobe Stock is included, but when I log in it asks me to subscribe. Does this happen to anyone else? Has anyone resolved it?

I have Adobe Stock educational license through my university BA course. Can I use licensed stock images included in my Education License as visual references to create derivative works (vector graphics, illustrations etc.) to use in a university project? Non-commercial. Do I have to use stock images marked 'Commercial' or can I use the ones marked 'Editorial' as well as long as I am not heavily eaditing the original image itself but an illustration or graphic from it?

Hello, I am unable to use any adobe stock credits due to a system error (65 credits on my account). When I try to licence anything (image, video, ...) there is only the attached error message. I read some of the other posts describing the same problem but there was no steps the user can take to fix it, so it seems to be an adobe system/server specific problem.6 Credits from an older Credits-Pack will expire on October 11, 2024 so it would be great to be able to use them up before they are lost.

HiI am going to subscribe the annual plan of Adobe Stock for our marketing team, but I find a tricky issue: the monthly plan is NT6,300 per month with VAT, so it should be 63,00x12=75,600 annually.  But it shows 76,650 if I subscribe annually. (or it only happen in my country?) I would like to know why it costs more than monthly plan because ideally I prefer to choose annual pay so that I don't have to send invoice to my company every month. (BTW your online customer service said I can choose monthly plan,  but I don't think that is an ideal solution for me.) Terry

I've discovered I am paying £23.99 a month for Adobe Stock and have tried to cancel it but cannot login to my account. Is there a way to cancel it without logging into my account?

Hi there, I accidentally clicked license button for asset ID #694682306. Can I please have it removed and the license credit reissued? It's a little frustrating as a customer for this to happen. I'm also having trouble understanding why I should continue to pay for Adobe Stock monthly for such a small amount of asset licensing. Other companies are offering unlimited downloads for half the price, what is the advantage of using Adobe Stock and what is the justification for paying such a high price per license? I know support staff are here to help and bear the brunt of community complaints and I know its my choice to subscribe. I'm honestly just trying to learn and provide feedback here. Thank you

The stock photo image id 688589684 has some weird sections that render it unusable, however I didn't spot them until I had purchased the image. Can I get a refund? I attached a screenshot with the aberrations circled in hot pink.

Hi,I've just accidentally clicked the blue licensing button when trying to get a closer look at an image for research (File #: 108429960) - trouble is, I'm logged in via my work account.  Please can this license be redacted and any credit/payment refunded?

Dear Adobe Support Team,I hope this message finds you well. I am writing to express my concern regarding the deactivation of a contributor's account, ID 211087851, registered under the name Dimas Rizki Pratama. I have consistently used this contributor's designs for my work on Adobe Express, and I have found them to be incredibly valuable for my creative projects.The recent deactivation of this account has caused significant difficulties in my design workflow. I would greatly appreciate it if you could reconsider the decision and reinstate the account. As a loyal Adobe Express user, I rely on the quality and uniqueness of the contributions from this designer, and their absence has noticeably impacted my productivity.Please let me know if any further information is needed or if there are any specific reasons for the deactivation that can be addressed. I trust that Adobe values its users' experiences and the contributors who help make the platform exceptional.Thank you for your time and

One of our clients has two admins on there account but the stock credits only show for one user (see bleow).Please could someone advise how to make them visible to both?As you can see from the circled areas the second admins status just reads 'unlimited' Kind Regards Glenn 

I just bought some visuals with titles to "Arohim Art" contributor. It says that it can be "100% editable, words and fonts can be changed". But as I open it in Illustrator, everything is vectorized, impossible to edit (I tried with other contributors with the same informations about editable text effects, and it works perfectly).Is that a bug or a scam from this contributor ?

  Here are articles to help you get started with Content Credentials and Authenticity. Learn what these are, why they are important, and how to use them in your workflows.   Visit the official site to learn the basics and join the waitlist Visit Articles with more info   Content Credentials   Discover how creators can use Content Credentials to obtain proper recognition and promote transparency in the content creation.   Adobe Content Authenticity (Beta)   Adobe Content Authenticity (Beta) is a web app that allows users to apply, customize, and inspect Content Credentials. It can help you protect your work and get recognition.     Content Credentials generative AI training and usage preference   Learn how to set this preference from your Content Credentials to indicate to supporting generative AI models that you don’t want your content to be trained on or used.   Inspect tool on Adobe Content Authentici

HalloIch habe ungewollt ein Bild lizensiert und würde gerne die Lizensierung rückgängig machen, da ich das Bild nicht benötige und auch nicht heruntergeladen habe. Stockmedien ID: #2340493 

I have to use stock for various projects, and it is frustrating that all the people are smiling or laughing.I have searched with "no smiling" or -smiling) but nothing works.Does anyone know?

this just happened to me as I Am a total novice here!!! I don't want orneed that image and I clicked license by mistake and now one of my free credits is used up on NOTHING!!  FOR NOTHING! How can I correct this user error? Thanks!!! TYhat robot almost canceled my account, watch out as they cannot think outside the box!! Please heko! Thanks!   1 asset     Date Author Asset id License Media Type Price     9/15/24, 4:48 AM RPL-Studio #94782258 Standard Standard Image 1 PLAN CREDIT     Moderator detatched this from an older thread.

I don't want a subscription. I only need one or two images per month so I'd rather buy credits. I don't see an option to buy them anywhere. Even the article about credit packs directs me to buy them from a page where they aren't mentioned. Also I can't contact Adobe because I "don't have an active plan" and the chat bot doesn't recognise the term credit packs. Are they no longer available, or is it a bug?

Hi, I want to use some adobe stock pictures as background to place my product in them. For reference, I sell wall art that will be photoshoped into the background - for example a living room with an empty wall. I'm not quite sure if a standard license is enough or if I need an additional license for the background picture. I will not sell the picture, I will just use it to show how my product can look in an apartment. The wall art is my picture, the background is from adobe stock.  Thank you for your help! 

Hello friends. Can someone tell me why do you think this image was rejected?This asset was rejected for Quality issues 

I can download vector files from Stock into my CC library, but when I try and open the files in Illustrator I always get a 'this item cannot be edited because it is still being downloaded' message, which never gets resolved. I also have no way of downloading to my computer. I have an unlimited assets subscription and the files are licensed. What am I missing here?

Hello ,please can anyone help me clear out my doubt i am very worried i brought a student plan of 638rs but today i clicked on a image on adode stock image and by mistake clicked on liscence and it got lisecnsed saying standard  one credit plan will this charge me extra money will help me clear this doubt of mine i am really worried anyone out there

Hi, I accidentially licensed #116997942 instead of downloading only a preview. Can I return the license and get my credits back?

una vez que cargo los videos en Adobe Stock para vender, no me da la opción de poder enviarlos. Alguien sabe por que?. y me salta este cartel arriba que dice "Tu tarjeta de identificación se ha rechazado".Gracias

Hi, mistakenly submitted around 70 aia generated images without marking them as ai.Those images will get rejected I know will it make any effect on my account or they will ban me? Or how can I fix this?

Way back when Fotolia was an independent image agency, I purchased many hundreds of images using their advance credits method. In 2011. like earlier years, I used Fotolia a lot. attached is a snapshot of some of thos purchased. This question related to image Fotolia_37217331_XS - one of my clients is being chased for "misuse of image" which we purchased for his website.   How can I trace that download (all I have is the original image which came from direct downloading from Fotolia) via a Fotolia dashboard (or a linked Adobe one), as I need to tell the claimant we ov=btained that image legitimately.

I'll admit, I am a casual user of the products myself, I manage teams of designers. That said, I don't recall support being as bad as it is now. I understand the most agents are not going to be well-trained or empowered to do anything, but it seems that Adobe is going out of its way to anger its paying customers. I spent 48 hours on a simple issue (Adobe Stock was down, can they just send me an image so I can make my deadline?) Nope, they cannot help, they will not help, in fact, they choose to make it worse. They promise to call you right back, but call 22 hours later. Maybe, they didn't leave a message or a way to call back. When I call or chat, they just hang up on me. And they send you emails with a case #, what good does that do? There is no way to access it, there is nothing in my support history for over a year. I asked for a refund or some compensation for having to buy the image elsewhere despite having a subscription. Nope, Adobe only takes your money, they don't care if you