Stock

I have the $599/yr subscription and have downloaded over a hundred free images since January. Suddenly today, in Adobe Stock, I tried to download an image and got a pop up that said "You've reached your daily limit of free downloads" AND offers for me to start a free trial when I have a paid subscription??? This was my first free image I was trying to get today and I have NEVER seen this since I started using Adobe Stock when I have downloaded a dozen in a day sometimes in the past. What's happening?

HelloI took a free trial of the adobe stock a and added my bank details in it. It was shown on the website that I could cancel the subscription within 7 days, which means no amount will be charged from my account. I cancelled the subscription within 7 days and got the confirmation mail. But now, my account has been charged 36 euros for the plan. and moreover when I try to cancel the plan it is showing to pay 160 euro as an early cancellation fee. I have proof of the cancellation mail i received from adobe. I tried tocontact them by all means, but they are not responding. what should i do?

I searched 'teen' in images for a project. There are a lot of highly questionable images that come up as a result. Does anyone screen these photos? It's very uncomfortable.    [Moderator cured the topics. Please do select only relevant topics.]

Hi, how can I use fonts in After effects legally correct? Let`s say I`m creating some animation...f.e. a flying SUBSCRIBE banner with a font that comes with After effects. Thanks alot

Lorsque je vais dans l'onglet "Stock et Marketplace" la page charge et ensuite me met un message d'erreur 

I know I should be more on top of checking my bank account- that's on me. However, not the point I am just ranting.Today I noticed there was a $29.99 charge on my bank account from 4/20, and I realized I've been getting this charge since January 2024. I was at a complete loss, since I know for a fact, I cancelled my personal Adobe account, I even have a screenshot of the cancellation. Keep in mind I have two accounts: one that my university provides (I've made no purchases on it, and never touched it so the account basically doesn't exist), and another personal account (I had to make a purchase there, $19.99 a month for a year).I reached out to customer service about the $29.99 charge I've been getting since January, and they said I purchased something on my university account on January 13, 2023. I told them according to my Adobe billing history, there is 0 record that I purchased anything. They sent me to another person- and let me tell you: rudest dude possible. Despite showing my b

Searching for 'women character' models for a project, the asset I found at was: FILE #: 231487514 (Woman architect in suit and protective helmet. Character creation set.businesswomen. Full length, different views, emotions and gestures.) The 'Similar in videos' suggestions are all for explicit adult content. That's some pretty sexist optics Adobe, do better. Searched for on stock.adobe.com via Chrome for iOS

I'm using stock to generate an image (cartoon). I can get close to an appropriate image, but it is almost always cut off by framing.For example - arms, bottom of legs and other elements are usually outside of the picture edge.  How can I ask stock AI to generate entirely within the frame?

Hello I accidently licensed something else when I meant to purchase another thing with my credits, anyway to undo this or to get a refund back on my credits?

I've tried to cancel my account and the website doesn't allow me. Then, when I try to contact an agent by chat nobody answer and finally today , adobe charged me a year plan.Whats the way to finish all and delete even my account. I don't want to keep working with you guys.  AWEFUL COSTUMER SERVICE AND LITTLE TRANSPARENCY. Appreciate an answer asap

Today has anyone experienced downloading extremely slow?1 stock image file size is 4.8 mb took more than 5 mins... 

Dear Community,I am interested in purchasing a Credit Pack for Adobe Stock and would like to get more information about how the credit system works, particularly regarding the usage of images and videos on my clients' websites.Firstly, can you please confirm if I am allowed to use the images and videos purchased through a Credit Pack on my clients' websites?Secondly, I would like to clarify a specific scenario. If I purchase a Credit Pack of 40 images or a 5 Videos Pack for 28,744 Rupees, I understand that I can use any 40 images from the Adobe Stock repository on my clients' websites for one year from the date of purchase. Here's a hypothetical situation:- I create websites for two clients and use 20 images on each website.- After a month, I change the images on their websites by selecting different images from the Adobe Stock repository.- I plan to do this on a monthly basis for the next billing cycle (assuming I purchase the Credit Pack on April 21, 2024, and have a license until Ap

Hey, I want to try Adobe Stock for free before buying this tool, but I'm confused about how I can start its free trial, what features they are providing, and what things I should keep in mind while using its free trial. Is there a guide available??

has anyone found a way to undo the licensing an image on adobe stock?  i wasted one of my licenses on an image that I meant to add to a library to show a colleague.  i wish Adobe would implement another step to confirm the licensing just in case that happens to anyone else! oh well, rookie mistake.  let me know.  💔

I don't need and cannot justify the cost of the full Adobe suite. However this creates a problem when downloading transparent AI files from Adobe Stock.  On many occasions - although not all - the transparent grid appears to be flattened into the AI file layers.  App's other than Illustrator cannot then remove the transparency grid.   Yet Stock always offers an alternativge JPG download for these files - when they have a transparency grid this is of cource completely useless. A PNG file without the grid on the other hand would be fine. Why is this not offered? Is it simply to force users to purchase Illustrator?  I'm not a design pro so I might be missiong something. However, I just spent over an hour on Adobe support and their only answer was 'buy Illustrator'.

I downloaded the stock File#: 675457227 titled "Water electric splash 3d logo reveal fully editable template."  When I download the file using my web browser it gives me an .MP4 video. If I import using my asset library it imports a .MOV file. I have searched Google and the Adobe Community for information on how to import this file in such a way that it is editable. I only find information regarding MOGRT files which I have successfully imported/installed in the past. I attempted to import both the MOV and MP4 files using both Premier and After Effects but no luck.Is there something I am doing wrong?Is the file mislabeled/tagged?If the file is indeed mislabeled is it possible to have my credits refunded?Any help would be greatly appreciated.

I purchased a stock image with one of my credits but it was clearly advertised as a vector file and was in reality a JPEG.This is the id : 519668788I've downloaded other assets from this artist and they were all Illustrator vector files so this was clearly misleading.The description says : Transport icon set with editable stroke and white background. Thin line style of bus, car, truck and train stock vector.What can I do?Thank you!

Quiero contactarme con el chat virtual y solo me contestan Bots, quiero mi devolucion!!

I have been charged for an Adobe Stock Subscription since July 2023 and am completely unable to cancel the subscription by going to my account settings even though I have an email confirming my cancellation in June of 2023. The subscription does not show up on my account anymore, but Adobe has been taking their $29.99 for 10 months now. I looked on the discussion boards and it looks like several others have had the exact same problem. I would like my almost $300 back!!

We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service.Im trying to buy a credit but this error show up and wont let me buy credit

As a license user of adobe, can I use the royalty free audios when producing my own music?Like getting the beats and all then just put voice or lyrics in it.

Help! I'm trying to buy adobe stock 10 assets plan.. Yes i cancelled free trial as i had a second account with a trial I dont use so I cancelled that and the free trial on this account which is connected to everything had 4 days left so i was going ahead to renew and its giving me an error message!!   [Moderator cured the topics. Please do select only relevant topics.]

   I asked that I get stock photos added to my plan at work and they decided to switch from individual plan to a larger team license. They have been trying to add stock for me, but have been unsuccessful. I thought I had it once, but then received the message "Your request for Adobe Stock – 10 assets a month could not be fulfilled" The Adobe person assigned to us is not getting back to us. It's been at least 3 weeks now. I have a screen shot attached of the email.    [Moderator cured the topics. Please do select only relevant topics.]

Used this audio before for Facebook and never got issues. Last week Facebook said I was violating copyright due to the same audio. Can we please fix this Adobe! Thank you. (I do pay for membership)