Stock

Hello!I downloaded this stock , which is advertised as a template. But I found out it was a .MOV when I downloaded it.I don't know whether it's just misleading or if any files are missing. I needed it for my work and used almost all of my credits on it. Any help would be greatly appreciated.Thank you in advance!

Years ago I began to  create  a kid's book using Ilustrator. I started tracing google searched images not realizing that most images are copyrighted! I'm trying to learn about stock images and which images I can legally modify and use in my book.  I am quite confused! is there a way to easily identify which images I  can modify in Adobe Stock?Do I need an extended lisence ?   Let's saY, 5 years from now, an image creator look's in my book and discover's that I modifed his image. How would it be known that I purchased a lisence? Will I have to buy a lisence every year??Please help!!!  TY!!!

Every month I have to download my Adobe Stock invoice for my Accounting Department, and every month, without fail, it takes an act of God to find it. Why can't Adobe email me my invoice like every other company in the world?They make it sound so simple:               The problem is that every time I log in I get the following:       Needless to say, help from Adobe is non-existent. All "Help" articles put you in the same endless loop of checking the link above: https://account.adobe.com/Anyone have a reliable workaround? I swear I go through this every month and it changes every time. I must be doing something wrong. HELP!?!?

In my account, I cancelled the subscription, but it still shows up when I click pricing in Adobe stock. I contacted support and they said signing in and out again should work. It did not. Is there anything I need to do or will it go away on its own? The main thing I am worried about is getting charged after I cancelled.  

I have seen many responses in whcih Adobe says "No, you can't buy a single image, you must sign up to a subscrription plan." I understand why this is better for Adobne. I DO NOT understand why it is better for your customers. Can someone explain, please? Thanks.

Hello everyone, I mistakenly bought an image on Adobe Stock, by clicking on licence.I don't want this item and I'm going to delete it. How can I get a "refund"?Incidentally, a message explaining that clicking on "licence" buys or uses a credit, would be a good idea for new users, especially those (like me) whose main language is not English. I thought the "licence" button would give me information about the possible uses of the image (e.g. commercial, non-profit, etc.). Thanks for your help!Dimitri

We are looking for ultra high resolution images. Does anyone have experience with this?For example, is it also possible to obtain AI-generated images in a very high resolution?We need the images for the production of 5 x 3 meter foil printing in 300 dpi resolution.E.g. the image in the attachmentNorbert

Thank you. Yes I gave in and got the free one month trial, as I didn't want to buy a credit pack without being able to see how many credits an item would use. Hopefully when I cancel at the end of the month, I will still be able to see this

I've tried to license an Audio Track from Adobe Stock and I've received the following message...I'm based in the UK and Adobe Stock does typically license assets directly in the UK. Does this mean that to license the track, I have to do it through a UK reseller...?

Hello. I am about to buy the big credit pack worth 18 HD videos.but i don't understand how i will be able to use the credits.In the adobe website, in MY LIBRARY page, i have a few videos i would like to purchase. But each video only displays the button "FREE WITH TRIAL". I don't see anywhere any button saying something like, "BUY with 8 CREDITS" or  the "PRICE" . In the event i buy the credits, will the button automatically show up so then i will be able to use my credits? In premiere pro, i can see my library footage as well. Each video has a CART logo. When i click on it, it takes me to the adobe website with only 2 options (subscribe, or pay £47.99 + VAT). I can't see anywhere the wording, "BUY WITH CREDITS".  Will that appear once i have bought credits? Thank you B.

I may require the stuff I spent DAYS digging up in the future...Will I still be able to access the library? May I still download the samples? Thanks in advance!

Hello, I accidentally licensed an image from the wrong Adobe account. Is there a way to remove the licensing and the history of it being licensed? The asset ID is #85235291.  Thank you! 

I have a locked Faces By Dan Stiles library on my dashboard and cannot remove it. I have no idea how it landed on my dashboard. How to remove this?

Hello, is it possible to use an adobe stock medium with the appropriate licenses as part of a soccer club crest? Thank you for your help in advance!

 Subject: Unable to Access Adobe Stock Contributor Page - Error 403 ForbiddenDear Adobe Support Team,I hope this message finds you well. I am writing to seek assistance regarding an issue I am facing while trying to access the Adobe Stock Contributor page.Whenever I attempt to visit the following URL: https://contributor.stock.adobe.com/en/uploads/reviewI encounter the following error message:   I have tried several troubleshooting steps, including clearing my browser's cache and cookies, using a different browser, and even attempting to access the page from different devices and networks. Unfortunately, none of these steps have resolved the issue.Could you please assist me in resolving this matter? I rely on this page to manage my contributions to Adobe Stock, and it is crucial for my workflow.Thank you very much for your attention and support. I look forward to your prompt response.Best regards,[Mahdi Dehghani] 

I saw others post here for issues with quality in stock images. I downloaded this graphic thinking the country outlines would be of accurate quality: https://stock.adobe.com/images/colored-world-map-political-maps-colourful-world-countries-and-country-names-geography-politics-map-world-land-atlas-or-planet-cartography-vector-illustration/274597914?prev_url=detail&asset_id=274597914 But after liscencing and looking closely at the individual country outlines, the quality is disappointing. The outlines are lazily done/inaccurate and I can't use these as I need an accurate country outline. Could we please get a refund on this credit? 

adobe is a scam, be aware. Few months ago i started a free trial and cancelled it TWO DAYS before the last free trial date. Turns out, SOMEHOW, adobe magically made me a subscriber of adope stock WITHOUT MY KNOWLEDGE and withdrew money for it maybe for 3-4 months. And NOW they demand AN ABSURD amount of cancellation fee even though i cancelled it before the free trial ended. I've been scammed lots of money just because of this and cannot even get it back because they have a robot with zero knowledge and this thing doesn't understand anything. Good job adobe.

These say they have an alpha channel, but it isn't there when I download them. 1. https://stock.adobe.com/video/abstract-seamless-pattern-of-neon-glowing-ultraviolet-lines-neon-red-and-blue-color-glowing-ultraviolet-lines-looped-rectangle-animated-frame-on-transparent-background-with-alpha-channel/547843103 2. https://stock.adobe.com/search?creator_id=210999857&filters%5Bcontent_type%3Aphoto%5D=1&filters%5Bcontent_type%3Aillustration%5D=1&filters%5Bcontent_type%3Azip_vector%5D=1&filters%5Bcontent_type%3Avideo%5D=1&filters%5Bcontent_type%3Atemplate%5D=1&filters%5Bcontent_type%3A3d%5D=1&filters%5Bfetch_excluded_assets%5D=1&filters%5Bcontent_type%3Aimage%5D=1&order=relevance&safe_search=1&k=Alpha&search_page=1&search_type=usertyped&acp=&aco=Alpha&get_facets=0

I input tennis player beginner and for the filter to exclude Ai generative crap.  The results I get are some tennis, but mostly photos of padel, ping pong and that super unathletic and low skilled leisure game, pickelball. If I search for tennis why am I getting this? As I said i filtered it already.

My account is up to date and all my ususal apps are working fine, but when I launch Stock it is though I do not have an account. I can search for assets but not download them. It prompts me to log in but never launches the log in box. I cannot access mock up psdt files I have already saved to my CC either. I have logged out and restarted multiple times. Any help would be great!

User "Art Gallery" has uploaded an image that has ai-generated assets in it, though the individual uploaded asset isn't technically AI itself: 631411736  

Bonjour pourquoi sur Adobe Stock certaines de mes illustrations sont marqués comme "Fichier plus disponible" et que je ne les trouve plus sur le site ?

BonjourJ'ai acheté une licence d'une image, j'ai cru que c'est avec 1 crédit environ 1 euros et après l'achat je trouve que c'est avec environ 100 crédit, je ne veux plus cette image et je veux etre remboursé et retirer cette achat tres couteux pour notre pour le compte de notre société compte : info@pfls.fr. l'id de la photo est #532594411, merci de m'aider a annuler l'achat

Hi, I'm seeking a refund for Adobe Stock FILE #:  199634548 which purports to be an editable on the image but isn't.  Please let me know if you need additional information!

FILE #: 353676143 - "Stripes" spelled incorrectlyI licensed this file, after purchase and printing I recognized the error. It's a good file, just unusable as is.