Stock

Im not even really sure how it happnend but it appears that I've accidently licenced #834347021 within the premier pro app. I think I clicked on it and then acidently pressed confirm instead of cancel. Is there a way or removing this llicence to gain a credit back?

HelloI have 100 stock credits. My payment was declined for some reason, and I can't download anything even though I have credits.Why?

Sorry if this seems like a silly question but, can someone please explain Stock Images to me ?  I have a business licenses and get 10 stock images a month. I have never really taken advantage of it. Now I want to use some images for multiple projects. Are the 10 images cumulative or additive?  Do I only get 10 images out of the entire Adobe catalog that I can use a month or do I get 10+10+10+10....  and if I do, would I be able to access all the past months that I had never took advantage of ?   Any help and illumination would greatly be appreciated.Thanks

Hello everyone, may I know why I received this video submit rejection about: Thanks for giving us the chance to consider your video.Unfortunately, we found that it doesn't meet our needs so we can't accept it into our collection.Possible reasons:- Non compliant use of another artist’s name.- Undeclared Generative AI Content.- Content not compliant with overall guidelines For this video: Without any IP LOGOVideo Title: blue glass tech circuit board abstractTag: all choose from tag suggestion Thanks for your help. 

I subscribed to the free trial to download 10 stock images, including this one: https://stock.adobe.com/834484050. After subscribing, the link shows "Page Not Found." However, the link works and prompts for a subscription when accessed from a non-subscribed account.This feels misleading. Can you explain why this happens and help me access the images promised in the free trial?

All of the sudden high res images I'm downloading do not go in my downloads folder on my Mac like they used to. They do still go into my library. I cannot seem to get preview images to download anywhere that I can retrieve them. I've tried several things suggested online to get this fixed to no avail. Not sure if the CrowdStrike outage over the weekend still has things messed up or if this is just bad timing? Any suggestions would be greatly appreciated.

Hi I accidentally licensed Stock image : 375764749. I took 48 of my credits and I wante to know if there was a way to refund them.

I found some obviously bad AI images that should be removed.  File #564717303 by Azar. This one is not marked as AI, but even Mary can't help staring at all those toes.File #571073616 by MegaMindDigitalFile #571071428 by ScrudjeFile #571029508 by ScottFile #571029514 by Scott I would love to have a filter that removes AI art from my search results. 

If I buy an AI-generated image and use it for an advert (e.g.) - how do I have to cite the source?Does it have to say ‘AI-generated’?

The Adobe stock website does not make cancelling an account very easy. This is very unethical. Your phone number does not work for international customers, your chat line is closed, your PDF instructions informing about how to close an account via your website does not actually work. Cancelling an account should be as easy as setting up an account. I want to speak with a real person in customer service or have an email address so to cancel my account immediately from today.Please do not access my bank account to take payment for next month as I have informed you today via this forum I want to cancel your service. Thank you.

#568690774 Hi Sheena, I have downloaded this image by mistake and it has cost me 200 plan credits. Am I able to get a refund on this item I do not want?   [moderator edited the subject for clarity]

There are several images in this series suggesting pedophilia. Please remove any images from this series suggesting inappropriate behavior between school staff and underage students. The series ID is: 227931774.

The contributor artthic, whose content is all AI-generated, has a number of videos in its portfolio that are clearly generated by an AI such as Runway but are not so labeled. Examples are: 867055580, 867062290, 867078073, 867097279, 867113726, 867105847.This is the same person who has AI-generated faux vector illustrations that are also not marked as AI.

I have a 10 credit monthly account - I was last billed on the 10th of july - since then I have downloaded 2 stock images.. why do i have no credits left?  Does anyone have an Adobe Australia support contact Thanks

Wir würden eine Rechnung aus dem Jahr 2018 benötigen für das Bild: #153781638Leider ist die Rechnung im Verlauf nicht ersichtlich.

So I bought the Adobe Stock annual plan as there was a 30 day free trial. I failed to realise that the account I purchased it on was my company's account. If I go to manage profile, I'm not getting the option to cancel the subscription. On the tab that I purchased the plan on, it showed me that I was on the personal profile of the company's account (the profile picture was different and that of the personal profile one). But the accounts page won't let me switch the profiles. How do i fix this?If it's of any help, I am on a windows laptop and bought the subscription directly throug AAdobe Stock's website   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

I have an Adobe Creative Cloud + Adobe Stock license through my work organization, have checked that the license was correctly provisioned to my email address, and am unable to access Adobe Stock. The other Creative Cloud applications all work, but when I navigate to Adobe Stock, I'm registered as "no plan" and am prompted to begin a free trial. What could be going on here?  Thank you for the help!

For reasons unknown, Adobe froze our Adobe Stock account. The popup window says our billing info needs to be updated, but everything is correct and the automatic payments are current. When I reached out, they said it was a problem on their end and they would "expedite" the issue. It would be fixed within 72 hours. It has now been 7 days. When I reach out to them, they again tell me that it has been "expedited" and I should just wait for their email. In those 7 days, it actually got worse in that all our unused assets completely disappeared. We had some 83 and were planning on using many of them in late summer and early fall. What in the world is going on? Has anyone else run into this? I am completely flummoxed as to why this is such a challenging fix.

We have an Adobe Stock subscription and despite a valid credit card and paid bills, we can't buy images at the usual rate without a pop-up prompting us to pay for a new subscription... Makes no sense and now we can't get stock because we aren't going to pay an additional fee for something we already have.

Adobe Stock won't load the library and won't save stocks to the library. It was fine yesterday, but today, when I clicked "Save to library", nothing happened. And when I tried to access the library, I got an error message: "We couldn’t load your libraries. Try again by viewing all libraries."

Can't believe Adobe doesn't check if a file is vector or jpg. Just because the artist pasted a jpg into an Illustrator file doesn't make it an ai or eps

Successfully logged in, paid my bill, but when I try to purchase I get a page to sign up. Can't find any problems with the CC. 

Hello,In the past I've licensed dozens of photo's on Dollar Photo Club using my monthly download credits. However, a certain company is now asking me proof of license for a photo purchased using my DPC credits in 2015.I've succesfully migrated my DPC account to Adobe Stock and with it my credits, however my history is nowhere to be found. I would like to deliver some kind of proof to this agency, since the fee they're asking is pretty darn high.

Hello.  This is a laptop with Windows 10.    There is an icon on my desktop and don't have any idea how it got there.  It's about photos on Bing page.  1) It was saved with title "Learn About This Picture".  2) If you right click choices are:  Open, I like this photo,  Switch to next photo, Not a fan of photo .(!)   3) If you highlight:  shows name of photographer and info  4) if you left click and open: [moderator removed external link]     I saw "adobe stock" when highlighting another photo.    I do not use Bing or Edge.  Or anything about photos (photoshop, Stock, etc.)   Just simple Internet use and typing Word Documents.   The icon won't remove/delete.  There isn't anything in "Programs & Features" in Control Panel for this.  So I removed the Adobe program altogether and the icon is still on Desktop.  Can't get rid of this icon.  Sorry but I'm concerned

What's the best way to report this? https://stock.adobe.com/images/abstract-divider-vintage-decorative-line-art-set-vector/813192371