Stock

I downloaded 244546000 as vector image and it is clearly not.    [Attached file deleted by moderator. Posting original stock files here is not allowed]

Nachdem der Support mir anscheinend nicht weiterhelfen kann. Ich habe ein Stock-Abo mit 80 aktiven Credits. Wenn ich mich derzeit einlogge – nachdem ich im Team zwei Seats entfernt habe – wird mein Abo als «nicht aktiv» angezeigt und ich habe 0 Credits.  Der reine Wahnsinn. Laut Support muss ich mich im Team anmelden, was ich tue. Das Konto wird dann aber als «persönlich» angezeigt. Der Support-Mitarbeiter wollte es behoben haben & ich solle etwas warten, das ist jetzt vier Tage her, da gehe ich davon aus, dass der Fix für mein Ticket nicht funktioniert hat. Weiß jemand, was ich tun kann?

Getting error: "We're sorry, but a system error occurreed. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service."I have not received any emails, I have tried again, can cannot find a customer service contact anywhere.Anyone have this issue?

I would love there to be a way to formally flag an image for Adobe to review for AI misslabeling. I came across this image (linked below), which is clearly AI when you zoom in. Not only does it clame to be not AI, but it is slated for editorial use. Adobe needs to keep its standards as high as the professional expectations that are put on its users. https://stock.adobe.com/ca/search?k=dodgers+stadium&search_type=recentsearch&filters%5Bgentech%5D=exclude&asset_id=525585328   [Moderator detached and moved the thread to the correct sub-forum]

I need to have a download credit refunded. AdobeStock_1450895442 is a just a 72 dpi raster image embedded in an Ai file. Thank you.

I was told to post here about getting a refund on a stock asset that was not as advertised. I purchased an image that was advertised as an editable vector image, but after I clicked Download, it was only offered as a jpg and does not have editable text. I need to be refunded or send the proper vector file. The file was 1665353019

I recieve the following error message when trying to open Adobe Stock on my browser (10/20/25, 11:02 PT): "The site is unavailable due to an AWS outage. Please check back later!" When is access to the site estimated to be restored?

Hello,   Could you help me with cancelling my free trial on Stock Images? Every time I try to do it on the platform, I receive the message on the attached screenshot (which is very unconvenient...).   Thank you, A   [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  

Hi I recently bought an image which is in vector category. I purchased extended license but when I zoomed in adobe illustrator, I realized it is not a vector at all, probably just someone scamming. The ID of picture is: 1703043999I demand to get my money back for purchasing something different, than was described. Thank you for assisting me on this issue

Hello. I have some problems with my account Adobe photostock.Problem one: 20 photos are stuck in verification, some of them have been there for more than 8 months.Problem two: I haven't been able to submit photos for review for over a week; it says the limit has been exceeded.How to fix this?

This contributor: bambang-firdaus is uploading content that is very clearly AI generated, but nothing is tagged as such.  Some of the most egregious examples: 1612942232 1712752541 1639448834  There should be an easier process for reporting this. @Contributor1 

I am not able to access my libraries in Adobe Stock..... Anyone elese having this issue?

Unable to access my contributor account for Adobe Stock & can't find any problem specific support from Adobe. Thanks in advance for any recommendations you can provide.

Hi there. I'm experiencing an issue with the "Price" filter on the Adobe Stock website. When I do a photo search and select "Standard Content", I assume the results will exclude Premium assets (which show the "Buy" button instead of "Download"). However, most of my photo search results are always Premium content. I searched the web and saw a similar Adobe community post reply that suggested adding a manual hard-coded parameter to my search results URL (price[$]=1). However that didn't work. This makes it difficult to efficiently find Standard assets included in my "Unlimited images" company subscription. It seems like the "Price" filter is either broken or intentionally designed to always produce Premium content results. Is anyone else experiencing this? Is there a reliable way to filter out Premium assets? Any help or clarification would be greatly appreciated!Thank you.

Hi,I'd like to report a bug, that in the plans page, I can't change from 40 credit packs to any other numbered credit packs in my browser. I've tried two different browsers, but still, the problem occurs. I still use Windows 10. I'm unable to buy 5 credit packs.Just about a week or two ago, the plans page worked fine, and I could change the credit packs and buy the credit packs normally. But now I can't change them.Please, fix this bug. Thank you very much!

Hi there I'm after a stock credit refund on licence download #497307822 because downloaded a pic and on zooming in it bad AI. Thank-you!

I am not able to cancel my Adobe Acrobat Pro subscription. From past few days i am seeing You'll be able to manage this plan shortly. 

I have over 100 Stock credits, but whenever I want to download the preview picture, Adobe asks me to purchase the free subscription. Anyone have the same problem? The german support could not help me.

Fiz a contratação do plano de teste gratuito no dia 16.09. Hoje, dia 30.09, (exatamente 14 dias depois) não consigo cancelar porque me cobram uma taxa indevida sendo que este é o último dia da avaliação. Além disso, não consigo falar com um atendente humano e nem consigo um email para relatar a situação. Apenas um robô que repete sempre a mesma coisa para mim.

I downloaded a business card template which I edited. It went to print only for me to discover it's formatted as A4.An A4 business card.This cost me money through printing errors (yes - my bad, but I was in a hurry, hence using an Adobe Stock template).Why is it not possble to report the asset? The only reporting options are:Content contains the names of people (including artists' names)Content may infringe on IP rights (such as copyright, design, or trademark rights, model or property rights)

I use Adobe stock frequently for a client, and just went to download some previews and was served a paywall. I'm hoping this is a bug. 

I can't download preview on stock videos. It keeps popping up a paywall. Just last night, I was still able to download video previews. So I believe is a bug. Please investigate and fix. 

Hello everyone, I requested a withdrawal to my Skrill account on the 15th, but as of today (the 24th), the payment is still pending in my Adobe Stock contributor dashboard. Could someone please check why this delay is happening and let me know when the funds will be cleared? Thank you!

Have not been able to download and preview photos to share with client today. I just keep being directed to the select a plan page. When will this be fixed? 

Ich habe einen Account und ein Creditguthaben und kann plötzlich keine Vorschaubilder herunterladen. Es erscheint ein Feld, dass von mir verlangt ein Abo abzuschließen. Was muss ich tun, um wieder Vorschaubilder herunter zu laden?