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Hello Adobe Team,My Adobe Stock Contributor account was deactivated without specific reason.Case ID: ADB-46964160-G7R1[Sensitive personal info removed by moderator]I am a Vector contributor. I have read the Contributor guidelines updated Sep 3, 2026.All my vectors are 100% original work. No logos, no brands, no copyrighted characters.Kindly request Adobe Contributor Relations to help me with:1. The exact reason for deactivation2. The specific file names/IDs that violated the guidelines 3. If there is any opportunity for account reactivationI sincerely apologize if any file accidentally violated the rules. I will be extra careful in future.Thank you,MD.RAZIBUL HUQ
想了解被拒原因,如何改善
Hi everyone,I’m a new contributor on Adobe Stock and I’m still learning about the quality standards for submitted photos.I recently submitted this photo, but it was rejected for “Quality Issues.” The rejection message mentioned common issues such as exposure, soft focus, excessive filtering, or noise.I’d really appreciate your opinion on this. Could you help me understand what specific quality issue you see in this particular photo? And is it something that could be improved through editing, or is it a limitation of the original photo?I’d like to learn from this rejection so I can improve my future submissions.Thank you
I am a long-time contributor creating original photos and videos, shot and produced entirely by myself — no AI-generated content. Recently, my account was suddenly deactivated right after I made my first payout request.This is extremely concerning because:I had been uploading and selling content without issues for months.My portfolio contains only my own authentic work.I received no clear explanation for the ban.After the ban, I contacted Adobe Stock Support immediately, providing all necessary details. It has now been nearly a month with no reply or resolution.This raises serious questions:How can contributors trust Adobe if accounts can be banned right after payout requests?Is this a system error, or is there another reason why payouts are blocked without explanation?Contributors put time, skill, and resources into producing high-quality content. Sudden bans without transparency not only damage trust, but also leave creators unpaid for their work.I’m posting here to request urgent at
Hello everyone,Is the Adobe Stock contributor program truly safe and fair for creators? as My Adobe Stock contributor account (Case #00368169) was unexpectedly deactivated for “suspicious activity,” and I’m at a total loss. I’ve been contributing for over two years on Shutterstock and Fiverr with zero strikes, and my Adobe Stock sales have always been 100% organic and policy-compliant. Key Facts:2+ years on Shutterstock & Fiverr with zero warnings, removals, or policy violationsSingle, verified bank account for all payouts—no chance of unauthorized paymentsRecent Adobe Stock growth driven solely by fresh, high-quality uploadsNever used bots or ranking-boost tools; I adhere strictly to Adobe’s guidelines.
Hello! I am trying to be an Adobe Stock contributor. I uploaded some AI-generated illustrations a couple of weeks ago. The images are simple drawings of pet animals on a plain white background but most of them have been placed under the 'Reminder' tab with a red-banded notice saying "PROPERTY RELEASE MISSING". Can anyone, please, help me out with what to do now? I'm attaching a sample image for your better understanding.
My Adobe Stock contributor account was deactivated on February 10, 2026, due to “suspicious activity.” However, I did not receive any clear or specific explanation of what exactly was wrong. What is this “suspicious activity.” meanI have been a contributor for several years and have always tried to follow all guidelines carefully. I worked honestly, respected Adobe’s rules, and never intentionally engaged in anything that could be considered suspicious or abusive.I contacted support, but unfortunately, I only received generic replies directing me to read the guidelines again. I still don’t understand what caused the issue.I have a few important questions and would really appreciate any insights:Is it possible to restore a deactivated account in cases like this? What steps should I take to improve my chances of recovery? If restoration is not possible, am I allowed to create a new account? Would creating a new account violate the “multiple accounts” rule or another rules and lead to ano
Dear Adobe Contributor Support Team, I am writing this as my second urgent follow-up regarding my Adobe Stock Contributor account suspension. Account Deactivation Date: July 11, 2025 First Appeal Submitted: July 17, 2025 Second Appeal Submitted: July 29, 2025 Previous Follow-up Sent: August 8, 2025 It has now been over one month since my first appeal, but I have not received any response or update. This prolonged silence has left me in a very difficult situation. This account is my only source of income. I am a single parent of 5-year-old twin daughters, with no parental support or external help. The sudden loss of my account has caused serious financial and emotional hardship for my family. I fully understand the mistake I made regarding Adobe Stock’s submission guidelines, particularly related to generative AI content. I sincerely apologize and respectfully request one final opportunity to contribute honestly, adhering strictly to all Adobe Stock policies. I am willing to h
URGENT – Adobe Stock Contributor Account Hacked – Email Changed Without Authorization Hello Adobe Stock Contributor Support Team,I am contacting you urgently because I believe my Adobe Stock Contributor account has been hacked or compromised.I recently noticed an unauthorized change to the email address associated with my Adobe Stock Contributor account. I did not make or authorize this change. [Sensitive personal information removed by Moderator.] Unauthorized Email ChangeOn September 4, 2026, at approximately 1:06 PM, I noticed an email notification indicating that the email address associated with my Adobe Stock account had been changed to an unknown/unrecognized email address: I did not make this change, and I do not recognize or authorize this email address.This strongly indicates that someone may have gained unauthorized access to my Adobe Stock Contributor account. I am extremely concerned about the security of my Contributor Portfolio, submitted content, account information, ea
Can I delete files that have no downloads? These are very old files and there are a lot of them. Will this affect the accounts? And will it result in a decrease in sales?
Hi Adobe Community Team, My contributor account was paused shortly after I submitted my first payout request ($141 on Aug 17, 2026).I submitted my support ticket ADB-46842775-K1S2 on August 28, 2026. It has now been 5 full business days without any response or update regarding my account status. All my footage consists of original 4K videos captured directly by me with intact EXIF metadata. I am fully ready to provide raw master files via Google Drive to prove ownership if needed.Could a Community Manager please help escalate Case ID ADB-46842775-K1S2 to the internal Trust & Safety team? Thank you for your assistance.
el sistema me rechaza muchas de mis fotos originales y de buena calidad ¿porque me rechazan tantas de mis fotos?
Hello. I’ve had a few rejections on photos for quality issued. I’d like feedback on one particular photo please. f/18 @ 1600 ISO Also, can someone please explain how to resubmit a photo. Thank you
I'm from Pakistan I'm creating Adobe contributer account and verifying my phone number, its says "Error"
my illustration got rejected by adobe stock it said that it is made by ai and i’m not labelled it ai content, however i am made this illustration in blender, i am also experienced this before
This photo of a geyser was rejected, any ideas on the reason and how I could improve it? I added some yellow intentionally with lightroom to intensify the sunrise mood. Shot was taken at ISO 100, 1/500, 5.6 and 35mm.
Dear Adobe Contributor Support Team,I hope you are doing well.I have sent 3 to 4 emails regarding my request to review and unblock my account, but I have not received any response yet.I understand that the review process may take some time. However, I would be very grateful if you could please let me know the expected time for a response and provide an update on my account status.This account is very important to me, and I am waiting for your guidance. If any further information or action is required from my side, please let me know. I am fully willing to cooperate and follow all Adobe Contributor policies in the future.Kindly review my request and let me know when I can expect a response.Thank you very much for your time and support.Kind regards,Hajira Rehan[email removed by moderator]
My contributor account has been blocked.Since I don't know the reason.I highly apologize if any undesirable activity made by me.Please sir/madam, give me a chance once again. I promised to follow all the guidelines provided.Also, please explain me the cause of disclosing/blocking my account asap.Thank you.
This asset appears to be AI but is not labeled as such, it appears with “exclude ai”2167794327
Hi Adobe Stock Contributors,I recently submitted two abstract gradient background images to Adobe Stock, and both were rejected with the reason “Missing Generative AI Flag.”However, these two images were created manually in Adobe Photoshop. I did not generate them using an AI image-generation tool.The images are simple abstract gradient backgrounds with vertical striped/blurred effects. I created the artwork myself in Photoshop using standard editing/design tools.The rejection message says:“During our review, we found that it is likely to be generated by AI not labelled as such.”This is confusing to me because I did not use AI image generation to create these files. My questions are:Can Adobe Stock automatically detect an image as AI-generated even when it was created manually in Photoshop? Could certain Photoshop features, filters, effects, or processing techniques trigger the “Missing Generative AI Flag” review? If I did not use any generative AI features, should I still mark the sub
Here is the proper way to appeal a rejection if your submitted asset has been falsely tagged as "Missing Generative AI Flag." Click on the “Contact us” link on the bottom of your contributor dashboard page. On the shown form choose the category “Content”.Choose the “Rejection reasons” as the subcategory.Click on one of the shown links and check the check box.Enter your appeal text. Here is an example text:----------------------------------------------------------------------------------------------------------------------Subject: Appeal Request: Asset wrongly rejected for "Missing Generative AI Flag" Dear Contributor Support Team,I am writing to request a re-review of the following rejected asset submission: Asset ID: [Insert Asset ID] This asset was rejected with the reason "Missing Generative AI Flag." However, this rejection is incorrect, as no Generative AI tools or AI-generated elements were used in the creation of this image.This submission is a real digital photograph—either a d
I have had a few approvals and already my 1st sale! (Of palm trees btw)….. so don’t understand what failed with this one that didn’t get the approval??? Comments appreciated!
Hello everyone,I’m looking for some advice from other Adobe Stock Contributors who may have experienced something similar.I have been an Adobe Stock Contributor since 2018 and currently have approximately 8,000 assets in my portfolio, most of them videos.My account was suddenly deactivated today for “suspicious activity.” I received the email from Adobe at 5:07 AM local time here in Brazil. I was asleep at the time and had not logged into or used my account.I had not uploaded anything for approximately one month. During this period, I was only occasionally logging in to check my earnings. Everything had been completely normal with my account and sales.I had approximately US$83 in my account, and I was expecting a payment soon. Now I have completely lost access to my portfolio, sales history, and earnings information.I have absolutely no idea what the “suspicious activity” refers to. I have never purchased my own content, asked anyone to purchase or download my content, or intentionally
HelloMy account had be blocked since 27th of Jan and till now i have no information about it, i tried emailing them through submitting page and have no answers till now , with no clarifications or any periods about how long it would takes, how could i contact them? what is the period for the deactivation? is there any other options to contact them other than the deactivation page ?
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