Substance 3D Painter

Hello, I’m encountering an issue with my height map. Every time I bake my high poly map, the topology of my low poly is visible. I’ve tried everything, from exporting to adjusting the bake settings, but I don’t understand why. I’m using 3ds Max to export my low poly, and in Substance, I get an error message that appears. Have you ever faced this issue? And do you have a solution?   [EngineBitmapLoad] Failed to decode bitmap.resource://project0/Ambient Occlusion Map from Mesh visage?version=8162696b9787758ccc9d4ec2ebce79f84e26856b.image

Hi folks and sorry if this was asked already, but I can't seem to find a real answer anywhere online... &#x1f605 I'm thinking of buy the perpetual license of substance 3d painter on Steam and was wondering how "perpetual" that license is? I've heard many conflicting stories online, can someone clarify please?Once the 2026 version is released and I buy it, I will have the license to use this product until the 2027 version is released, making this perpetual license actually more of an "annual license"?Or will the 2026 version live alongside the 2027 version? Or will my 2026 version be converted into the 2027 version?Or something else entirely &#x1f605 I'd love to know! Thank you in advance 👍

Bonjour, j'ai ajouter un high poly pour simuler mes bevel sur mon low poly, mais il ne sont pas visible après le bake. Je n'ai pas utilisé de cage pour infos, j'ai laissé les valeurs de base. Merci de votre aide

When I bake, only the CPU percentage increases, and it seems like the GPU isn't starting up. How do I change the settings in Windows or the app?In the NVIDIA Control Panel, I've added the Substance Painter app, and in the Substance Painter settings, I have both CPU and GPU checked for IRAY HARDWARE.Thank you in advance.

I activated a student license but I only get the options to buy or trial Substance Painter through the creative cloud. I've tried logged in as both account types - student and business - yet the result is the same.

Hi all,am i right that in Substance painter its noch possible to have Backface culling while using Polygon fill option directly in the 3D view?I mean is this option not deadly usefull and nessecary?With best

I've been searching for this for a while now and it seems there's only a backface culling toggle option for the paint brush in SP, but for all other fill options like polygon, uv_chunk, triangle and object, backface culling is still missing after all these years. Seems like a basic funcionality for a 3D paint app like Substance to me. Could we please have this fixed, this drives me nuts, I keep screwing up my textures and masks.  Thanks, R.

I have purchased a Substance Painter 2025 subscription on Steam, but I need to install version 7.4.3. for learning purposes and to export my homework correctly to my teacher.How can I install 7.4.3? Please help.I know that older versions are being removed on Steam, but what should I do if I have already paid for a subscription? Maybe you can give me access to beta version 7.4.3?

Hi, This week I applied for a student license for substance painter. It got approved, and tried to download it. The problem is that I use Ubuntu, and it turns out I have to pay 150 dollars extra as a student, just because I use Linux. Costumer support told me that my plan only allows mac and windows installs, but I can pay for the Steam version to get it for Ubuntu. This means they do have a native Linux build that is perfectly functional, but choose to not make it available because reasons... I guess?? The sad part is that many people choose Linux becuse they can't affford windows or an apple computer, and adobe makes these people pay extra just becuase they can. This is just pure evil. Like can't they just give a steam key for Ubuntu if they have problems putting the linux build on their site or something?? But no, they choose not to.

I have tried disabled GPU Raytracing under Baking Options but still I get these strange lines in the Substance Painter viewports after baking. They seem to be in the Ambient Occlusion map.  Also I set "Self Occlusion" to "Only Same Mesh name".    How can I fix this?

I try to import model from staer but I get an error when I attempt. I have tryed obj and gltf file.How do I fix this? I sent orginal file from painter to stager, then modified and scaled the model so I can send back to painter but the model wont import.

 I have a startup script in Substance 3D Painter that uses psutil, and I get the following error when opening the program:  ImportError: DLL load failed while importing _psutil_windows: The specified module could not be found.   I am using the embedded Python located at:  C:\Program Files\Adobe\Adobe Substance 3D Painter\resources\pythonsdk\python.exe  What I tried:Installed psutil using the embedded Python’s pip.Verified that psutil works fine in my system Python 3.11.Attempted to build _psutil_windows.pyd from source, but encountered linker errors (e.g., LNK2001 unresolved externals) because the embedded Python doesn’t provide all the required symbols.Question:Is it possible to use psutil with Substance 3D Painter’s embedded Python in a startup script?If not, what is the recommended way to check if a process exists (PID) or perform similar system-level tasks using the embedded Python?Additional info:Substance 3D Painter version: 2025.xOS: Windo

Hi, I am new to SP and trying to customize some Unreal Engine Metahumans.According to Epic guides the the needed SRMF texture is relatively Specular,Roughness,Metalic and Fuzz.I created an export template in SP in order to export spec and roughness but not quite getting the result.Metalic and fuzz is not important for me since character is non metallic and fuzz is another thing. Attached you can see samples from Unreal's original textures and the ones I got from Sp with the export template. Could you please help me with the export template which seems I am doing something wrong.

Maybe you can see what I’m trying to do here.I have a texture atlas I’m setting up of little textures for things like posters and such; what I’m trying to do is that as I create more posters in Blender and import those meshes in Substance Painter to work on them, I want the textures I eventually create on them to slot into a texture atlas I’m continually updating.Essentially;-Make poster in Blender, UV unwrap, etc-Import the mesh AND the master texture in Substance Painter, do my thing, the mesh is already UV unwrapped within the bounds of where I want its textures to sit on the atlas-Export the texture with atlas updatedWhat happens instead is that when I export a texture in Substance it just makes a whole new file. What I want instead is the image above to continually update as I add. Is this possible? Is this possible to work around if Substance can’t do it?