Substance 3D Painter

Hi,I'm a student and we are supposed to have access to Substance 3D Painter via our school. My problem though is that every time I try to request access to the program, I get a pop-up telling me that I will shortly recieve an e-mail with further instructions so that I can get the access I need. This e-mail never arrives. I've waited 3 weeks now for it to arrive, and I've tried multiple times, but it never comes.  Does anyone have any idea whom I could contact regarding this? The chat-bot is useless and doesnt have any options for this. I've e-mailed the only e-mail I could see Adobe has public which is tcssup@adobe.com which I now wait for a reply from. Are there any other e-mails or numbers I could contact? I'm located in Sweden, Europe.

My bake has a weird line on the tire tread part and I don't know why.

Substance Painter is crashing for me when starting or reloading plugins. This seems to be the case due to appending another path to the "path" variable in the substance_painter_plugins module and then reloading the plugins. The variable is also appended to during a startup script, which might cause the start up crash.This seems to be an issue with Version 10.1.0, 10.0.1 is working, both on Windows 10. Sincerely,Benedikt

This has been hurting me for a while, and I've lost a good deal of work over the past couple of years and nothing has been done to fix it. On the odd occasion, I will either ctrl+S and manual go into File Save and save my project, but it will result in a bunch of processes where it tries to save. I don't get how it can pile on saves when the other saves hasn't finished. Also autosave is broken. I usually find this out when I haven't saved for a while, and there is nothing in the folder linked in the autosave options for the script. It's a common problem with the majority of people in the office, and is almost a joke now, but not when you've lost a good chunk of work through depending on it. The onus shouldn't be on the user to remember to save, that's why autosaves exist, especially when the actual save function is bugged. I'm not bothered about your opinion on the onus, can someone please address this, thanks. Search for 'painter infinite save' in google if you say

Hi guys. Is it possible to create a material preset from Python ?That is, after creating a given layer (ex. new_layer = sp.layerstack.insert_fill(...)), do what RMB + Create material preset does in the UI. Thanks.Stefano 

 I recently ran into a frustrating issue while working on a project in Adobe Substance Painter. After spending 10 hours on the project, the application ran into a save error, and I lost 5 hours of progress. While I still have some of the work saved, it was a tough blow.Has anyone else faced this kind of issue with Substance Painter or similar software? What are some of the strategies or solutions you use to avoid losing progress?

I have successfully downloaded the plug, but there's no where to download the integration tools. Can anyone help me out please 

Hi,I noticed my previous messages might have been overlooked. I saw that you helped with an Solved: Unban request for Discord server - Adobe Community - 13784832 and I would appreciate similar support for my issue. I have been a member of the Substance 3D community for a long time and regularly share my 3D work like everyone else. Recently, I was banned, and I would like to understand why. I use the Steam version of Substance. The ban occurred after I posted a link to my article about a 3D asset made with Substance Painter, which I sold on my Sketchfab store. This asset was used by a modder from Nexus Mods in a Cyberpunk mod. My intention was to share a success story, not to spam. This ban has led to the assumption that modders on Substance discord like harrasing people or don’t care and don’t like to read. Here is the link to the LinkedIn article: The Growing Importance of Modding in the Gaming Industry and Digital Fashion.  My Discord handle is Bartholomewkoz

Approximately two months ago, I made a purchase of Substance Painter. However, upon opening the software on a particular day, I discovered that my essential starter materials, including aluminum pure, brass pure, copper pure, gold pure, and skin textures, were missing. Seeking assistance, I contacted Adobe, but unfortunately, they were unable to resolve my issue. This situation is becoming increasingly frustrating for me as I rely on these materials to continue my work. I attempted to address the problem by uninstalling the software and even purchasing Substance Painter using a different account, but the issue persists. 

Hi,I've been masking displacement to specific UV shells, and it seems to break my mesh at the seams in Painter. Would anyone know as to why this might be happening? Tested it on Mat after it happened on my project file. But it doesn't break the mesh at a Non UV seam (second image), only at the UV seams.  

Hello I am trying to bake AO and Curvature again for the second time after I baked my initial maps from a zbrush high poly, I added some normal details and I was trying to bake my ao and curve again using the new normal map (generate from normal map option) but for some reason the details do not get applied at all, I un check the normal while i am trying to bake the ao and curve and also uncheck the seams, I transfered the new normal map to my baked maps sections, I think I am doing everything correctly but it not working anymore, I use to do it alot and always worked, now it does not anymore can some one help please? 

i was workin on this proyect in SP, and my hegiht map Disappeared, do u know how to resove it?

Is there a reason the texture export options have to be so completely, desperately unintuitive? I know this menu set existed before Adobe bought the product, but I have never, ever been able to wrap my head around what should really be one of the simplest parts of this program. It only needs to basically handle a few things: 1) What texture sets do I want to export2) What channels do I want to export3) File format and resolution4) Naming conventions Yet it's completely overloaded with options, none of which function in a remotely intuitive way to the point that even setting up a naming convention is a massive headache. I've tried reusing existing templates, often having to add a version number into the string by hand (since, so far as I can tell there isn't a version token available, WTF?), only to find that even this doesn't work and my version number will get stuck on a particular version even when I update it by hand in the saved/copied template that I've created

Hi i'm learning substance painter 3d. I see some video on youtube, Intrucstor use adobe substance (same version with me) but they have mini review thumbnail in layerstack but i can't have anything like this( i just have icon symbol). I try some way to fix but it's not working. 

Hi .please any help -I work on a simple shape in 3d painter-and i want to export sbsar file but I dont find that option in exportation window-How can in add sbsar option to choices?i attach a screen of choices and substance versionThak you