Substance 3D Stager

Why Substance Stager may not utilize 100% of system resources during rendering?I haveAMD Ryzen 7 7700 8 - core processorMemory - G skill 16 GB DDR 5 6000 MhzGPU - Nvidia geforse rtx 4070 super.How can I enable 100% resourse useage during rendering?

The application closed suddenly... everything was saved and when I tried to reopen it, the dialog box attached to this message appeared... they asked me to attach the .logI hope you can help me recover my workThank you very much

 Hi everyone,I just got my new MacBook Pro M4Pro today, and I was really looking forward to finally using Adobe Substance Stager smoothly. I installed the entire Adobe suite on my MacBook today, but it seems like a disaster so far.Substance Stager has crashed or completely frozen at least 15 times today, and there were moments where I had to force restart my entire computer because the program wouldn’t even close. It’s incredibly frustrating, especially since I invested a lot of money in this fully-equipped MacBook.Has anyone else experienced similar issues? Are there any settings I might have missed or anything I should check?I’d really appreciate any help or advice on how to fix this.Thanks in advance!Eco

Hello,I’m trying to create an animation video using Stager on my Apple Silicon device. The render process starts smoothly, and frames are successfully recorded. However, after a certain point (this happens at different frames in my tests), the render process stops progressing. For instance, in one of my attempts, it got stuck on frame 28 and didn’t proceed for hours.I have tested this on different devices and with various scene settings, but I encountered the same issue. I’m sharing my log files, hoping they will help identify the root cause of the problem.Thank you in advance!

Hi everyone,I’ve encountered an issue in Adobe Substance Stager while trying to apply a photo as a texture to a surface. Instead of projecting the photo onto the surface as a single image, it’s being repeated multiple times in a mosaic pattern of small tiles (see attached images).The black surface represents the original material, and the lighter one shows the unintended mosaic result.Does anyone know how to resolve this and ensure the image is projected correctly, covering the surface as a single texture?I’d really appreciate any advice!Thanks in advance.Attachments:Original black surface (correct material setup).Lighter surface with mosaic pattern (incorrect result).The Original Picture Id like to project on the dark surface

Hello,I’d like to share some significant issues I’ve been experiencing while using Stager on Apple Silicon-based devices (M2 and M3). Currently, I am working with two Apple devices, both equipped with 8GB of RAM (I understand this might be a limited amount of RAM). However, the issues seem to go far beyond just hardware limitations:1. File Opening Performance:•A 500MB total SSG file takes an extremely long time to open, creating a major bottleneck even in the early stages of the project.2. Rendering Problems:•When attempting an 8K render with ray tracing enabled, the process never completes.•Even when I set a time limit for rendering, the output is not saved automatically.•Selecting “Cancel All” does not terminate the process, and the application becomes unresponsive. These issues make my user experience quite challenging. While Stager is supposed to be optimized for Apple Silicon, encountering so many problems has brought me to the point of considering discontinuing its use. Alth

I'm unable to open Substance Stage, this message appears right after clicking on the program. Any clue about what could be happening?  

Hello, I can render in Stager, and I don't have any issues when rendering for an extended period to create a video. However, after a certain amount of time, my Stager turns into a white screen, and nothing is visible, so I can only exit the application. I'm sharing the relevant log file. I would appreciate any information you can provide about the problem.

Hi,  I have been a lot of performance issues lately followed by a crash on a fairly powerful machine when I turn on Ray Tracing (medium quality). It does essentially render the scene but very slowly and if I move my camera slightly with Ray Tracing on, then the program gives the "Unable to start rendering engine" error and then crashes. Granted I have more assets than usual (about 10 assets mostly from the free library inside 3D Stager) and my file size is about 87 MB, but it shouldn't be struggling this much and/or crash. I have done the fixes here: https://helpx.adobe.com/substance-3d-stager/common-issues/gpu-rendering-is-disabled.html and I switched my Nvidia drivers to the studio version to try. I have also set 3D Stager under high performance mode in the Nvidia control panel as well, but nothing has worked. I tried rolling back to older versions, but I cannot use my save with those versions which is frustrating. My specs are: 3D stager

Hi Community, I received a GPU rendering error while working in Stager. I've attached the log file and a screen grab of the message.  Any thoughts?  Is this a big dealio? Thanks!

I suddenly cant open this ssg document I am working on, here is the log. Please help

please send some tutorial videos link on how to effectively use generative background with substance stager in order to place an object in the scene

I'm growing increasingly frustrated with the recent Substance Stager updates. Once again, files that previously worked without issue are now incompatible. This isn't the first time this has happened, and it's becoming a major roadblock in my workflow.As a paying customer, I expect a level of stability and reliability from Adobe. It's disheartening to see such consistent regression with each update.I urge the development team to prioritize backward compatibility and thorough testing before releasing new versions. This constant disruption is unacceptable.I hope Adobe will take this issue seriously and work towards a more stable and reliable product.

Hello, i imported a mirrorball in stager and wanted to have the light spots reflected on the wall and environment. As many settings as i tried this seems impossble and i dont undesrtand why. Can someone please confirm it is a limitation or give any tip how to achieve it?Here i atach how it looks in stager vs what i want

Get the following log (see attached file) when I tried to open the file:What could be the issue?

I've encountered this issues multiple times on different files. And the process always seems to be the same. As I'm working on the Stager file, it slowly becomes slower and slower. And then eventually it's completely unresponsive. And the thing is that my system isn't doing anything. Neither the GPU (RTX 2080 Max Q) or  the CPU are working at all. But when I start another application, then they both kick in. I've tried restarting, shutting down, reinstalling Stager and clearing any cache files from other Adobe apps. Also, after I quit out of Stager and relaunch it, I get an error that it shut down unexpectedly. This happens everytime. I've been using Stager for about 3 months. And it seems to have a number of issues despite the updated roll outs. As a long-time Keyshot user as well, I've never come across performance issues like this before. Any advice is appreciated!

I launch stager and it instantly crashes. Sometimes it works and I get a lot done on a file and then i save and close. But then later I start up the app and open the same file, then app crahes instantly. It started out crashing after 2 min then 1 and now inatantly. I have the latest version and I've even uninstalled an reinstalled, and even tried a version back. I might have to go to a whole version older and see if it keeps happening. But I doubt it's going to help. Any ideas anyone?

Hi! I'm not good at 3d at all or stager at all. I previously (a year or two ago) used dimensions to make photo light boxes, backlit photos that glow. I don't really remember how, but I think I used to make a square with the glowing material and then sandwich a thin square (box) with the glass material in front of the glowing material, and the add a photo as a decal on the glass surface. I've just spent 6hours trying to figure out how to do it again in stager but I can't get the photo to emitt light. The decal is just dead and opaque no matter what I do, do any one here have any tips or suggestions? Think making a backlit sign with a photo on it, how would you do it? I don't have the time to learn blender at the moment.

Hi I have a Mac Mini 2018 - 3.2 GHz 6-Core Intel Core i7 - the standard Intel UHD Graphics 630 1536 MB - 64 Gig RAM. Recently Stager seems to have become completely unusably slow. Not just rendering, but navigating around any scene with only simple objects and materials. There was always lag with Dimension and Stager - but it has become so poor now it is unusable. I have an established workflow and client work that needs finishing and I can't seem to open/edit any existing projects and be able to move around and edit at all. It was always a struggle, but it just seems completely impossible now. Please advise any troubleshooting steps that I might take to check its nothing I have set up incorrectly. Thanks

When are you going to add the isometric view to the cameras? 

Hi, I notice that in the last few versions of 3D Stager the Import options dialog box doesn't show itself while importing CAD files. I usually import IGES files and all worked fine in the past, while importing you could determin the accuracy level of the import like Very High (for the tesselation) etc. In the last few versions although you can choose "show model import options" in settings, it doesn't really work and the model is imported directly with medium/low tesselation level. Does anyone know anything regarding this issue? Alon.

Hello! I have the latest version of Substance 3D Stager installed. When I select a light, the tabs under the properties panel (transform, object, and animation) are all completely empty. I can't see any of the options, despite them being there before. I reset my preferences, tried making a new light, and tried making a new file, but nothing brings the options back. How can I fix this?Thanks!

Both Stager and Dimension (latest version, the previous worked well) have a problem on illustrator artboards.When you apply the same file with different artboards on a 3D object, one as decal and 1 as fill, Stager and Dimension change both of them.In previous version you could keep different artboards on the same 3D object.Please not reply to split all the artboard in different files or upload different Illustrator files!This workaround is a waist of time. The software should work correctly as previous version.See Video to better understand.Thanks for fix the problem.

 Hello, I'm having trouble with a model in Stager which has a material and an image applied to it. I want to be able to duuplicate the model and change the image on the duplicate. I understand that by default Stager links materials, so I've been through all the instances of the materials on both models and clicked the unlink button in the properties panels. The link button then disappears for all instances. Unfortunately the materials images still seem to be linked and changing one still alters the other. Restarting stager gives the same result. Has anyone experienced this? Many Thanks Ed