Save As Popup Window Closes When I Press Any Arrow Key in macOS Ventura

[dsiddave]

With the Save As popup window open, if I press any of the arrow keys, the popup window closes and nothing is saved.  I haven't tested every Adobe app but it happens for me in After Effects (2022 & 2023), Media Encoder, and Premiere Pro.  I also tested it in Photoshop 2023 and it does not appear to be an issue there.  I have reported it to Apple but it seeems like it might be more of an Adobe bug as no other apps I use seem to do this.  It was not an issue with Big Sur or Monterey.  Only appears to be an issue with Ventura betas.  I am currently running the Ventura RC and the recent Adobe 2023 app updates.

[jesperfrydenlund]

In After Effects 2023 pressing an arrow-key in the Save As dialog will simply close the dialog.
This makes it impossible to alter files names that are longer than what the textbox allows viewing.

This happens in AE23 on Mac OS on all my machines.

[arit16040209]

I go to save as in AE and the save screen prompt appears on screen as normal. I can use my mouse to place the cursor. I can rename the file by typing, but when I use the arrow keys to move the cursor left of right the save prompt screen immediately disappears. 

This is happening with both the 2022 and 2023 version of AE. 

I have a M1 13" MacBook Pro Version 23 Build 59

macOS Ventura 13.0 

Thank you for your help 

[Mylenium]

Moderation notice: Merged multiple posts into one thread.

Mylenium

[melfcash]

This is also happening for me in Illustrator. 

[pederv13227570]

Please fix this it's driving me insane! 😄

[Jonah Lee Walker]

Yea at first I thought I was doing something wrong, or it was a Ventura issue with Mac, but I only see it in Adobe Apps, and I do it so often to change the name of files, that it gets me every time.

[TTentertainment23]

Experiencing the same issues with "save as", "output to" and render windows closing upon using the arrow keys in After Effects, Premiere Pro and Media Encoder. All on v 23.0, issues are resolved when downgrading to v 22.6. 

Using macOS 13.0.1 (22A400).

[Abstract Blind]

What I do is to copy/paste the file name, this will unhighlight the file name and take the cursor right to the end, then use the delete key to delete the name and re-name it the way I need to.

[Valentin5C40]

Hi, in Adobe Audition, too have this problem. THX

[BRDy]

MacBook Air, M1, 2021. After Effects 2023 save, render, and export dialogue window closes when you press any of the arrow keys when trying to edit a file name or moving in between finder folders.

[Mylenium]

This is a known issue that's being worked on and since there's a whole thread already I'm locking this one.

Mylenium 

[halogen88]

Hi, any updates on this, a timeframe possibly?

For needing to save out a ton of files each day, the workaround "just use your mouse" and other copy-paste hacks are temporarily functional but don't solve for all the lost time that adds up.

[coolguy2020]

Have the same issue using while Ventura 13.0 and AE 23.0. However, in AE Beta 23.2 the issue is gone.

[OlaTan]

@JohnColombo where can one access these beta builds?

[coolguy2020]

Using the creative cloud app, here is a more detailed guide: link 

[SeaLight]

Same issue. I thought I was going crazy...

[FCHQ]

Getting annoyed with the save dialogue box. If you so much as type "delete" or an arrow key while editing the file name, the box disappears.

[Mylenium]

This is a known issue and under investigation. File dialogs on Mac just disappear when using certain keys.

Mylenium 

[notworkingadobe]

I was going nuts as well. Work around for now is to you your mouse to select what you want to change and change it without the arrow keys. Sucks I know but it works for now.

[halogen88]

This is an accessibility nightmare and affects our work daily, can you please let us know how a fix is progressing or when we can expect this to be resolved? Workaround hacks don't solve it, and production environments can't afford the risk of using beta software.

[brians19802677]

Please fix this asap!! It is really slowing down my workflow...

[Alexander Rott]

Any updates on this issue being resolved? Updated to Ventura on a 2020 Intel i7 iMac a few weeks ago and am running AE 2022 and this bug has been quite annoying and adding quite a bit of time to my workflow.

[JohnColombo]

Hi all,

Thank you for reporting these. A fix is available in the latest After Effects (Beta) builds and will be included in the next public release of After Effects as well. If you have a chance, please install the public Beta build and let us know if the fix is working for you.

Thanks again,

- John, After Effects Engineering Team 

[halogen88]

Hi John, could you please clarify when this next public release will be available, as we had also heard when the problem was first reported that a fix would be available in the next build. It would be really helpful if we can have an indication of when that would be. This is a pretty major workflow issue (hotfix-worthy?) and installing the public beta isn't always a viable option for file & plugin compatibility reasons. Thanks

[JohnColombo]

Hi all,

This issue has been fixed in the 23.1 version of After Effects, now available in the Creative Cloud app. Please update to that version and let us know right away if you continue to see this issue.

Thank you again for these reports, they helped us to get this issue prioritized for the 23.1 release.

Cheers,

- John, After Effects Engineering Team