Creative Cloud desktop

Often when I am putting together a video project in Premiere Rush, I’ll get to a point when the playback goes black and I cannot see the video anymore.  I can hear the audio just fine, but the screen is black throughout the entire project.A couple of things about this issue:I’ve noticed that this tends to happen once I begin inserting titles and/or overlays to my videos. If I shut everything down and walk away for a long time (12-24 hours) it may work when I come back.  However, it often happens again shortly after I begin working on the project again. The videos that this happens to range anywhere from 30 seconds to 10 minutes.  Right now I have 4 videos that are under a minute each that has this happening.I’m not a professional video or audio anything.  This is just a fun thing that I do on the side.  That said, I don’t always have a lot of time so when this happens and my editing is essentially shut down for a day it is a real bummer. Any thoughts on how to keep this from happening?

In the Mac OS Finder (Tahoe 26.2), the system icons for external drives are replaced by the Creative Cloud app icon. If I go to System Preferences > Login Items & Extensions and turn off the Core Sync and Creative Cloud extensions, the correct icons for external drives are shown again in Finder.Please see screenshot of Finder window showing incorrect icon for my external drives. 

I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.I have had the same problem for several years even though I

Hi!I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

Hi,I have a 345.64Mb/s download speed fibre connection, and installing apps is becoming very, very hard due to the speed of Adobe Servers.I've been trying to get Photoshop, but it is taking as long as more than two hours to get 50% done.Network is perfectly working...Thanks!  

Hi. I have a MacBook Pro running Sonoma and bout a week ago, I started having an issue with high CPU usage from the Creative Cloud Core Service. It is running at around 100% of my CPU when I check it on activity monitor. Doesn't matter if I'm running an application or not. I've tried restarting, quitting the process, and reinstalling CC. 

Hello,I am experiencing a persistent issue with Adobe Creative Cloud on Windows 11. My subscription is active and valid, but Creative Cloud shows the error:“Couldn’t connect to Adobe’s servers. Retry the operation later (Error code: 510)”Because of this issue I also cannot access Adobe Fonts and other cloud-based services.Additionally, I am currently unable to download Creative Cloud directly from the Adobe website. The download button does not work properly, and the only way I am able to install Creative Cloud is via the Microsoft Store version.I already completed a full troubleshooting process with technical guidance and followed all recommended advanced steps, including: Fully uninstalled Creative Cloud and all Adobe applications Ran the official Adobe Creative Cloud Cleaner Tool as Administrator Updated Windows to the latest version and installed all available system and driver updates After the Windows update, I again cleaned Adobe components and reinstalled Creative Cloud f

I am currently experiencing an issue with downloading Adobe applications through the Creative Cloud. The download progress has been slower than usual, often getting stuck at 1%. The Creative Cloud application also displays a warning message stating, "Progress is slower than usual. We're working on resolving this issue."I have verified that my internet connection is stable and running at normal speeds, so I believe the issue lies with the Creative Cloud downloader itself. Despite multiple attempts to restart the download, the issue persists.Could you please provide any guidance or steps I can take to resolve this? Any assistance in addressing this slow download issue would be greatly appreciated.

I search online and every corner of web is telling me Adobe is not supporting flash player anymore. But why am I seeing Flash Player.app in my computer. I did not install the flash player and it is definitely installed by creative cloud. I cannot find any flash uninstaller in my computer. How can I uninstall it safely. I do have two Flash Player.app on my computer.  

I can't download Neural Filters (Mac mini M4, Tahoe 26.2, PS27.3)... a download icon appears very briefly, but then closes again automatically without any error message.I see that this exact problem has been asked about many times, but I can't find a solution for my case, tried everything. I am the only user of the Mac, so I have all the rights... I have also tried different connections, but it just doesn't work… Has anyone an idea?thank u in advance

I am writing to address Adobe’s recent policy change regarding the Creative Cloud individual subscription, which now limits access to a single device at a time. This change is disruptive, deceptive, and blatantly exploitative.What HappenedFrom Adobe’s chat support:“After the update, the individual subscription can only be used on a single device at a time. Individual subscription is for personal use for the users. To access the subscription on multiple devices at the same time, we have Teams subscriptions.”For years, individual subscriptions allowed users to work on up to two devices simultaneously—a feature many of us relied on for our workflows. This update removes that ability, with no prior warning, and pushes users toward the more expensive Teams subscription.Why This Change is UnacceptableContradicts Adobe’s Past PoliciesAdobe has long marketed individual subscriptions with the ability to install and work on two devices simultaneously. Here’s a quote from previous policy document

Different functions in the neural filters cause a fault and a message that the filter is being disabled. Also the camera raw functions don't work properly and causes my ZZPC to freeze

Hola, Alguien tiene el problema que adjunto en foto, hoy 21 Nov 2025? Estuve hace 2 dias trabajando sin problemas y hoy al volver abirlo me sale este cartel. El problema tambien es que tengo la version mas nueva del soft (25.6.2) por lo que el aviso es algo paradojico, No se si esperar a que Adobe solucione algo que no sé.  Pero no puedo entrar mi proyecto y tampoco con versiones anteriores.    

 I bought my account on a school account; however, my school gives separate licenses for Adobe and doesn't give them for student accounts, so since I bought with my student account, there isn't like an actual admin that controls my account...And I want to get plugins for premier pro and after effects so like how do i remove the restrictions. i tried to change the pimrayr gmail but it didnt really do anything.any way there can be like a change in gmail accounts, even if the price increases like a bit? cuz i cant pay the cnacellation fee i bought the yearly plan

How to resolve it? I have spent more than 2 hours thus far, but nada. Unable to fix it. I'm on a MacBook Pro computer with 16 GB of memory.What gives?Thanks!-Ron 

Adobe error: 206 "Server disconnection" fix   This article explains HOW to fix this and WHY this error occurs. The fix is aimed at Windows (Win10) users, which tried ALL official- and community troubleshootings but none of them worked.   Issue: Adobe is NOT able to connect to its' servers, either in the creative cloud, during log-in or log-out, during startup of an Adobe product.   Result: You are not able to open, un-/install products, sign in/out.   Cause: (according to official Adobe troubleshooting) faulty firewall settings - but this is almost never the case. Real causes m̀ight be: Adobe-IP addresses blocked by network, proxy-settings that block Adobe access, Adobe-IP addresses on a local host blacklist.   You can read the TL;DR directly, or head over to the "Identify the issue" section.     TL;DR   the quick fix: Open the "hosts" file on Windows10 with a text editor (like windows notepad, microsoft word, etc.) under this path:  C:

I went to see if Premiere Pro had updates since my button layout are jumbled on the preview screen. When I go to see if there was an update, there was.... but it was incompatible. It's says I need to update to Windows 11 or higher; I have Windows 11 PRO!  Why does the updates not include Windows 11 PRO??? Rediculous to say the LEAST!  To report a bug, please provide:1. Photoshop v 27.1InDesign v 21.0.1Lightroom v 9.0Lightroom Classic v 15.0.1 2.Windows PRO 11 3.Went to Creative Cloud to download latest app updates and found I couldn't update due to being INCOMPATIBLE! 4.I expect to be able to download updates to a product that I PAY A MONTHLY subscription for when my operating system is beyond what is required. I expect your software developers go back and include WINDOWS 11 PRO to the accepted criteria for downloads and updates.  REDICULOUS TO SAY THE LEAST,  Not a fan of the way things are running.   

This year my Intel Imac (really powerfull) started slowing down (adobe only). Ok, it was time to change.I just bought the Mac MINI M4Pro. And yes, it is fast. But my mac is too hot in my first day. I quit the CC app and now it is normal. I dont have any app opened. I is using a lot of memory. I am also facing bugs running Design (It crashes). And the installed apps does not show in LaunchPad (AI, PS, IN).Tested in m1 Imac, with Tahoe. Now i am using Sequoia. So it is not the OS.Come on Adobe. These apps didn`t change that much in the past 10 years. The core is the same, answer the machines are 10X faster. Same files are running smoothly in Affinite in my 2015 Imac.Something is wrong.

Hi everyone,I’m using a Microsoft Surface Laptop 7 with Snapdragon X Elite (Windows 11 ARM 64-bit) and I’ve been running Adobe Creative Cloud, Photoshop, Illustrator (beta), and Lightroom without any issues until last week.Since a recent Windows update or possibly an Adobe update, none of the apps will launch anymore – not even the Creative Cloud Desktop app itself.When I try to start Creative Cloud (or Photoshop), I immediately get the following error message:“The application was unable to start correctly (0xc000007b). Click OK to close the application.”Here’s what I’ve already tried – unfortunately without success:Completely removed all Adobe components using the Creative Cloud Cleaner Tool (option 1 = “Clean All”)Restarted the systemVerified that the correct Microsoft Visual C++ 2022 Redistributable (ARM64) is installed (and removed all x64/x86 versions)Ran sfc /scannow and dism /online /cleanup-image /restorehealth to check system filesRe-downloaded the Creative Cloud installer and

Soy usuario de la suscripción a la Suite completa de aplicaciones de Adobe y, desde hace unos días (2025.09.18 más o menos), hay un error que me impide utilizar ninguno de estos programas en mi ordenador Windows.ERROR:Cuando abro cualquier programa de Adobe, me pide introducir mis datos de login, los cuales introduzco correctamente, y, entonces, o bien el programa se cierra automáticamente sin decir nada más (como con Acrobat, por ejemplo), o bien me sale un mensaje que pone "No podemos verificar el estado de tu suscripción". Código de error: 10000.SISTEMA OPERATIVO:Edición Windows 10 Enterprise LTSCVersión 21H2Instalado el ‎21/‎07/‎2024Compilación del sistema operativo 19044.6332COMPROBACIONES REALIZADAS:- Mi suscripción de Adobe es válida, está vigente y no se ha devuelto ningún pago.- Mis datos de login son correctos, puesto que pongo los mismos en la web de Adobe y entra correctamente (prueba de ello es que estoy escribiendo este mensaje desde la web, usando esta misma cuenta).- He

OS version: Windows 11 22H2, using Microsoft Edge (v142.x), Creative Cloud (v6.8x)Launching and signing in to the Creative Cloud desktop app works. Signing in to Creative Cloud via the browser also works.However, when I click “Open Creative Cloud app” from the Adobe Fonts menu, an error message appears.I have tried using Adobe Cleaner, reinstalling, and restarting multiple times, but the app still does not launch. I believe I have allowed the endpoints specified by Adobe, but the app still does not start. Please tell me how to resolve this issue. ■error messge「“The Creative Cloud app could not be launched. To manage fonts, open the app and sign in.”」（I am already logged in to both the browser and the Creative Cloud desktop app） ■Adobe fonts menu