My mouse cursor keeps dissappearing as I work in premiere cc. It isnt the mouse as I tried several. I have to restart the project every few minutes. It seems to get worse with time. I am doing closed captioning so maybe that is part of it.
I was going nuts with this until I just decided to save, close restart my PC and then reopen premier pro. It works fine and I haven't had any problems since. I use every premier pro every day. Not sure who suggested restarting but I thank them.
Does that apply to Macbooks too? New to the mac world and no idea how to update or find drivers. The mouse freeze up has happened several times to me. Mostly when working with open captions but also when I try to drag the volume level in an audio track.
I just encountered this problem. I have had the PC several years, I've used multiple video editing software packages not to mention 3D design and some graphic heavy games, I've never had the cursor disappear. I've been using Premiere Pro since last November and have the newest version installed. I browsed to a previous project file in the Media Browser, selected a previous project (to import some of the assets in it) and a blue bar appeared for a short while then the cursor vanished and the bins from the project appeared ready to explore/import. But I had no cursor. Nothing short of restarting Premiere resolved the issue.
I upgraded to the newest video drivers, but the problem recurred when trying to do the same thing. On the 3rd try it worked as it should and kept the cursor visible.
Hey. I encountered the same problem. MacBook Pro macOS 10.12.3, Premiere CC 2017.0.2.
I have 5 video layers. On of them is for imported srt-file, but the mouse cursor disappears when I edit title elements opacity by moving a keyframe by mouse. It doesn't happen every time I move the keyframe, but almost every other time. Mouse is only missing in Premiere and comes back on restart. An annoying problem, but luckily this project is almost done.
Same problem here. Just got off the phone with Adobe customer support, and they had me reset my Adobe preferences. They also said that the possible reason for this happening is because I'm using two monitors to edit (as many people do) and the second monitor may not be supported.
Same missing cursor issue here on latest cc 2017 (11.1.2). PC. Happens often. Sometimes even when a project first opens. A restart of PP is what it takes to solve for me.
I'm also working on open captions and not only does my pointer disappear Sometimes it gets stuck on a certain kind of pointer, without the tool tip changing for adjusting edges, etc. I've updated to the latest version and my mac is updated as well.
It's 2018 and I am also having the same problem with my cursor disappearing when using captions in either CC2017 or CC2018. I've got a 10 minute video to caption and it's infuriating that I have to close out the program every 2 minutes because the cursor disappears.
It seems to happen the most if I'm visually adjusting the length or position of the caption on the timeline. Why hasn't this been fixed?
I am also seeing this in my own projects. I have to quit and restart the program to have mouse control once more. Please file bugs, everyone. I will file one, as well.
Update: you can upvote any one of these bugs. Please choose the most appropriate bug to upvote, usually, it's the most active one with the most upvotes.
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