
thatsmauri
Community Expert
thatsmauri
Community Expert
Activity
Community Expert
in Account, Payment, & Plan Discussions
Aug 01, 2024
01:52 PM
2 Upvotes
Aug 01, 2024
01:52 PM
2 Upvotes
If you hover your mouse over the "Start survey!" link, you will see an URL starting with "t-info.mail.adobe.com" - which is a valid Adobe address.
... View more
Aug 01, 2024
01:38 PM
This is a known bug:
https://community.adobe.com/t5/lightroom-classic-bugs/p-hour-file-renaming-token-doesn-t-work-in-polish-or-russian/idi-p/14668873
... View more
Aug 01, 2024
11:57 AM
Oh wow... Now THAT looks heaps better 🙂
... View more
Aug 01, 2024
06:31 AM
Try this page:
https://account.adobe.com/activated-devices
Do you see your device listed there?
... View more
Aug 01, 2024
06:20 AM
1 Upvote
It says "device is out of space", so your iPad's storage is meant and not your Cloud storage.
How much free space is available on your device?
... View more
Jun 20, 2024
02:32 AM
Hi 우정38151271maay, to find out how to cancel your current subscription, please check the following help entry:
https://helpx.adobe.com/kr/manage-account/using/cancel-subscription.html
Best regards, Maurice
... View more
Jun 20, 2024
02:18 AM
The option "Middle Eastern & South Asian Single-Line Composer" is in the Paragraph panel menu.
You need to click on the ☰ icon (which I have circled in red) to find it:
... View more
Jun 14, 2024
03:15 PM
Hi!
Ah, under macOS you should see the "Preferences" option when you click on "Illustrator" (on the left of "File")!
My bad, I was assuming you were using Windows as well... 😅
Have you found it now? 🙂
... View more
Jun 14, 2024
02:50 AM
Have you enabled "Show Indic Options" under Edit > Preferences > Type and chosen "Middle Eastern & South Asian Single-Line Composer" under Windows > Paragraph > panel menu?
https://helpx.adobe.com/illustrator/using/arabic-hebrew.html
... View more
Jun 14, 2024
12:18 AM
You will need an "Extended License" for commerce products.
Check out the following pages for full details:
https://stock.adobe.com/de/license-terms#licenseComparison
https://helpx.adobe.com/stock/help/usage-licensing.html
... View more
Jun 13, 2024
03:19 PM
I'm afraid you just have to wait a little bit longer. Like that blue bar says, moderation may currently take up to 8 weeks (two months).
https://helpx.adobe.com/stock/contributor/help/the-review-process.html
... View more
Jun 13, 2024
01:05 AM
It's not possible to turn it off.
To use Pantone colors in your documents, you will need to download and install the Pantone Connect plug-in:
https://www.pantone.com/eu/de/products/digital/pantone-connect-for-adobe-creative-cloud
You will also need a Pantone Connect subscription. Please refer to Pantone's Pantone Connect X Adobe FAQ for additional information.
... View more
Jun 12, 2024
10:57 AM
Hi Tshegofatso38005645n28o, please be aware that this is mainly a user-to-user forum, with only a limited amount of Adobe Employees present. We are not able to help you directly with any billing, account or subscription issues or refund inquiries. You will need to contact Adobe Customer Care for assistance:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
The link above will open a chat window. Type "Agent" into the chat box to bypass the chatbot and get connected to a real person. (Note: Your browser needs to allow popups and cookies or the icon won't show.)
You can also contact @AdobeCare on X.
Best regards, Maurice
... View more
Jun 11, 2024
07:17 PM
2 Upvotes
Adobe only provides installers for their current apps and the previous major version of each. For Illustrator, that would be 27.0 and up.
Illustrator 2020 (24.x) was the last version that supported High Sierra:
https://helpx.adobe.com/illustrator/system-requirements/2020.html
... View more
Jun 11, 2024
07:01 PM
2 Upvotes
Text-to-image AIs are (still) somewhat bad at writing plain text. This is a current deficiency for most Generative AI models - including Firefly. The best solution for now is to use e.g. Photoshop to add your desired text in.
... View more
Jun 11, 2024
04:24 PM
2 Upvotes
In certain regions (such as Turkey), Stock assets may need an additional vetting/evaluation process before they can be shown to others in your country due to country restrictions. Your content can still be seen outside of Turkey just fine - e.g. https://stock.adobe.com/ca/contributor/212036621/tasarmdolabm (Canada).
https://community.adobe.com/t5/stock-contributors-discussions/my-adobe-stock-portfolio-is-not-visible-on-turkey/td-p/14274188
... View more
Jun 11, 2024
03:57 PM
Hi jackies29691243,
please elaborate - what problem are you facing exactly? Do you e.g. receive an error message while saving?
Best regards,
Maurice
... View more
Jun 11, 2024
03:33 PM
This error can happen for a multitude of reasons, unfortunately.
What are your device's specifications (OS, CPU, etc...)?
Does your device meet Photoshop's system requirements?
Is everything - from your OS up to your drivers - up-to-date?
One thing to try is to install the latest Microsoft Visual C++ Redistributables:
https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
... View more
Jun 11, 2024
01:54 PM
1 Upvote
Hi Nahuel37984165z44w, does your device meet Photoshop's system requirements?
https://helpx.adobe.com/photoshop/system-requirements.html
Best, Maurice
... View more
Community Expert
in Lightroom ecosystem (Cloud-based) Ideas
Jun 10, 2024
03:56 PM
1 Upvote
Jun 10, 2024
03:56 PM
1 Upvote
You're right. Lightroom Classic supports plugins, while Lightroom (Cloud) does not.
... View more
Jun 10, 2024
03:44 PM
Well, we don't know your system's specs... 😅
However, you can find Premiere Pro's minimum and recommended system requirements here:
https://helpx.adobe.com/premiere-pro/system-requirements.html
Compare them with your system.
... View more
Jun 10, 2024
03:23 PM
1 Upvote
According to https://helpx.adobe.com/stock/contributor/help/royalty-details.html, ...
If you have 200–6,199 downloaded qualifying assets, you can choose your complimentary one-year plan from these options: Creative Cloud Photography (20GB), Illustrator, InDesign, Premiere Pro, or After Effects.
Downloads must occur between January 1, 2023, and December 31, 2023, and your Contributor account must be active. (active = at least twenty (20) submitted and approved qualifying assets in 2023)
Bonuses will be determined in February 2024, and issued in February 2024.
Have you had between 200 and 6,199 downloaded qualifying assets in 2023 and were you active?
If so, I would suggest to contact the Contributor support team:
https://contributor.stock.adobe.com/en/contact
... View more
Jun 10, 2024
11:13 AM
What if you try this?
https://support.microsoft.com/en-us/windows/revert-to-a-previous-version-of-an-ime-input-method-editor-adcc9caa-17cb-44d8-b46e-f5b473b4dd77
Does it fix the crashing or will Photoshop still crash?
... View more
Jun 09, 2024
12:38 PM
Try a manual reset of your Photoshop preferences - here's how to do that:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
(Be sure to make a backup of your settings first!)
If that fails, try a clean install next by using the 'Creative Cloud Cleaner tool' to fully remove your current installation and possible leftovers from earlier ones:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Afterwards, head into the 'Creative Cloud desktop client' and install Photoshop like you normally would.
... View more
Jun 09, 2024
11:35 AM
Hi আব্দুল্লাহ372695683ta5, we need more information than this. For instance, what is your version of Illustrator and which Operating System do you use? In which version of Illustrator was the file created? Where is the file saved (Network Drive / System Hard Drive / Shared Folder on System / External Hard Drive)?
Consider sending the file to Adobe:
https://helpx.adobe.com/illustrator/kb/troubleshoot-file-issues.html#need_help
Best regards, Maurice
... View more
Jun 04, 2024
03:23 PM
Heya! You have "Only Web Colors" toggled on. That is the reason for this blocky appearance.
Additional information:
https://en.wikipedia.org/wiki/Web_colors#Web-safe_colors
... View more
Apr 29, 2024
02:39 PM
I think you might wanna check your attached video. All I see is a screen cap of "Better Call Saul" there... 😄
... View more
Apr 29, 2024
12:39 PM
Hi YoungSook, please check the following help entry and see if any of it helps:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Also, as this is a public forum, please consider removing/blurring out your email address from the first image (Capture44.JPG).
Best regards,
Maurice
... View more
Community Expert
in Creative Cloud Services Discussions
Apr 29, 2024
12:17 PM
2 Upvotes
Apr 29, 2024
12:17 PM
2 Upvotes
Hi Hanna,
in the 'Contact Form' module settings (click the pencil icon and hit Customize), there is an entry called "Form Options". You will need to enter your email address in order to receive messages sent from it. Once done, hit 'Done' and 'Update Live Site'.
https://help.myportfolio.com/hc/en-us/articles/360036484493-Contact-Form-module
Please note: For Portfolio related inquiries, it's best to contact the Portfolio team here:
https://help.myportfolio.com/hc/en-us
Best regards,
Maurice
... View more
Apr 29, 2024
07:41 AM
Hi shinch7,
without knowing your script, it's hard to say what goes wrong exactly. If you can, please post it.
Best regards,
Maurice
... View more