Hi Nelson, ok so it sounds like you are using the app within the Safari browser? Are you able to replicate the issue? Start a new project, add a few assets, and close the window after a few minutes, come back and then work is gone?   I tried this on my MacBook Pro 2019 also running Sonoma 14.1.1 and when I re-opened Safari to Adobe Express, my untitled creation was listed under "Your Stuff" and had all the changes I made right up to the time I closed the window.  What are you seeing under "Your stuff"? ... View more

@nelsonhd I have merged several of your posts into this one thread to keep everything together.  If you can, please provide additional information as noted above:    "please be precise about the device you're using (mobile or desktop) and the OS version iOS or Android" (or Windows or Mac - web or web app) ... View more

You're very welcome! If all is well, please mark my correct answer so that others may benefit in the future. ... View more

I've tested this on Safari on my Macbook without any issue. Are you behind a firewall or proxy that may be blocking content?   What happens if you browse directly to: Files | Adobe Creative Cloud Are you able to see your documents there? ... View more

What page are you referring to? Can you provide details? ... View more

Hi @Corey30697456vown , can you provide more details about the files you are trying to combine? Please tell us about your files (quantity, type, size) and how you are combining them (what process exactly?). Also, since you mention the app, what app version are you using, and on what OS platform and version? (Windows, MacOS, iOS, Android?)   It will help if you include a screenshot showing how you are combining them. Have you tried this process from the web app directly at Adobe Express ? ... View more

[MODERATOR]: Moved from "Bugs" to "Discussions" ... View more

You just have to do it in two steps. Step 1: Use Video from the home screen to create the video in Adobe express, including any text you want to add, and download the finished video to your device. Step 2: Use Video > Video Quick Actions > Convert to Gif. You'll be prompted to upload the file you created in step 1.   Could Adobe Express create a gif directly from a video project? Maybe that's a request for a new feature, but for now the conversion action requires a pre-rendered video.   Here's an example I created with some stock video and adding "SOME TEXT" to file video:     ... View more

If you go to the "Your Stuff" page, you should see a section under "Files" that says, "Looking for files created with the prior version of Adobe Express or the mobile app?"   For me at least, that is where I see my older creations.   ... View more

Can you provide more detail, including an example? It would be even better with a screen shot. When I use the Undo button, it performs the undo function one step at a time, as expected. ... View more

Please provide more information about what you are trying to do, and what kind of errors you are seeing. ... View more

What happens if you open your browser and go straight to: Adobe Express   Do you get the same error message? ... View more

Moved from "Bugs" to "Discussions." ... View more

Would it be possible for you to share the AI file you are trying to import? We can test and see if the error can be replicated.   [EDIT]: I've merged your two separate posts, and updated the title of the post to more accurately reflect that this is an issue with Illustrator import.   [EDIT 2]: I've attempted to duplicate this with my own image and I'm not seeing any issue. Please share your AI file so that we can try to see if there's something in your file that could be causeing the issue. Here is my result, it took only a second or two for it to fully load:   ... View more

https://lightroom.app.link/5gYQji5CQFb   Looks a lot better in Lightroom. Sorry fo the poor thumbnail!   ... View more

Lightroom is not impacted by the depracation of Creative Cloud file sync. Your Lightroom sync workflow should not change at all.   Creative Cloud sync is/was a service kind of like DropBox, where you could store any files to be synced. That is what is being retired. The cloud sync functions of all the apps with cloud documents are not changing, so you can continue using Lightroom just as you have been. ... View more

Well, the RX580 is nearly 7 years old, so there's a possibility it may not be up to the task. That said, what drivers (exactly) are you running? According to the Adobe Fresco System Requirements Page, you should have:   raphics processor Intel, Nvidia, or AMD* GPU with Direct X Feature Level 12.1.   * AMD GPU driver Radeon Software Adrenalin 2020 Edition 20.7.1, Driver Version 20.20.01.08 (Windows Driver Store Version 27.20.2001.8002) and newer is required. Visit https://www.amd.com/en/support to download.     So, what exactly are you running? If you have followed the above instructions, and it still isn't working, it may be your older card isn't quite up to the demands of the newer software.   ... View more

@Anubhav M , the tutorial you linked is for rotating guides in Adobe Illustrator. I don't think it is useful in this context. Perhaps you linked the wrong video accidentally? Thanks for reaching out. Would you mind trying the suggestions shared in this tutorial (https://adobe.ly/41DX0Ob) and checking if it helps?   ... View more

Hold down the "R" key and drag the ruler with your mouse or stylus to rotate it. ... View more

@dj_paige i know LRC 11 was compatible but I didn't think there was a way to get it, since the "previous version" option in the CC desktop app doesn't go back that far.  It'll be interesting to see if @@rickshaw is able to get a link for it.  ... View more

Hi rickshaw,   You have Catalina (MacOS 10.15) but the minimum requirement for Lightroom is Monterey (MacOS 12). There is no subscription based version of Lightroom Classic available for Catalina: https://helpx.adobe.com/lightroom-cc/system-requirements.html   You can find Adobe download links to earlier versions of Lightroom here (for example Lightroom 6), but the earlier versions are unsupported, so you are on your own there: https://prodesigntools.com/adobe-direct-download-links.html     ... View more

How did I miss this? Off I go to give it a try 🙂  ... View more

"Delete all synced data" is useful sometimes when sync gets stuck or stops working altogether. It does just as it says and removes all the syncing-related data. Then it re-syncs from scratch, building a new database for the sync management.   In the resyncing process, if you do it right away as Conrad mentions, it should be fast because the files you previously synced are still in Lr Cloud. I'm not sure what would happen if you left it for a long time; probably the files in the cloud would eventually get deleted.   ... View more

At the moment, Lr's Local tab is a file browser, so if you move the files, Lr won't really care. But it won't automatically know where you've moved them. I suppose (re-reading your original question), no, Lr isn't "following" them, so won't be upset that they have been moved.     ... View more

For me, this has been an annoyance for years across many versions.   As of today, with Lr 13.0.1 on W11 Home 22H2, it seems to be working normally (I cannot reproduce this issue any longer).   ... View more

If you move the files with Finder, Lr will have no knowledge of where the files went.  ... View more

The first thing that always comes to mind in cases like this is, are you signed in with the Adobe ID under which you have your subscription active? If you got signed out, or if you signed in under a different ID, you would not see any of your prior work.   If this is not the case, please tell us more about your system (PC, Mac, iOS, Android, what OS and version), and what version of Lightroom you are using, etc.   ... View more

There shouldn't be any need for that, since Lightroom can add the GPS data directly as you shoot. Assuming you've granted location privileges to the app.  ... View more