Using the Community

You've had a major problem with the forum software not for hours, not for days, but for more than a week.  Multiple failures with Internet Explorer.Has it occurred to you to revert the forum software back to the version that was working prior to whatever "fix" caused these problems with return keys and inability to post?That wouldn't preclude your continuing to test a fix offline before rolling it out, but it would keep your customers AND expert helpers from having to deal with this abomination.-Noel

Hi all,i'm new here, so I don't know if this is the right tread for these kind of questions.Well lets get to the point then,about a day or 2 back my macbook broke down due to some water that fell on it.I had a CS6 master collection for my education on there.So I saved what I could from my harddrive, and since I didn't have money I had to buy myself a cheap windows laptop.I installed cs 6 mastercollection pack again, but I can't use my serial that i bought?is there anyway to change that, or buy myself a cheap platform changing package from adobe?I still need the cs6 collection that i bought for the rest of the school year, and part of the new schoolyear aswell..I'm sorry if my English isn't very good, i'm Dutch so it's not my native language.Thanks in advance!

IE10/Win7, these are the sidebars I'm getting at his time:

Hi,     I installed my CS4 and I keep getting this error when I tried to start an application.  I get, "This application has failed to start because the application configuration is incorrect.  Reinstalling the application may fix this problem."  I have tried reinstalling it and it still didn't work.     I have a windows xp.  Any suggestions?

I am SOOOOOO sick of this issue.  I have posted asking for help, advice and etc... in many different sites including THIS ONE, and no one seems to know how to fix this. For about the last month or so, I have had a problem with my adobe flash, or shockwave flash or what ever the hell you want to call it. I say this last part because I have been told they are the same, and I have been told they are different. Here is a screen shot of the damn pop up box I keep getting, it also shows how I am also often told that I need to install adobe flash to view something even though I DO have it installed already.The issue: It seems like every couple of mins at times, my browser will freeze, then after a few seconds to mins, I get the above shown pop up box about my unresponsive plugin. Usually when I click the continue button, after a few mins the page continues to work. This usually only lasts a few mins before it freezes again and I get the pop up box AGAIN. Sometimes it stays unfrozen for a

can i use adobe cloud on more than 1 computer?

I've purchased the upgrade to CS6 Production Premium, but if I'm reading the "read me" which I must accept, this is a license for one year only? Is this correct? That's not what's advertised.  Also, do I need the Provisioning Toolkit for the software to function.  I can't decipher what this actually does.  After spending a pointless half hour on Adobe Help chat, and being disconnected on the phone support, well, you get the picture.Thanks anyone for your help!

Test adobe SVG Viewer 3 in windows 7

Hoping someone can point me in the right direction to get this resolved.I tried to log on to the forums using my regular Adobe ID, and was gretted with the helpful message "It appears your account has been disabled. You might contact your administrator if you think this is a mistake." As this offers no means of contacting an administrator (unless I'm missing a link somewhere), it left me a bit stuck. I've registered using a secondary email address, but I'd prefer to have my main one reactivated to avoid keeping tack of which ID I'm logged in with.

I have chrome Version 26.0.1410.64 m and when I try to sign into this forum (forums.adobe.com), the sign in button won't do anything. I have to resort to IE just to post this.

For instance, I have an issue with Illustrator. Googling finds several forums (not here, search here is incredibly painful) referring me to a techdoc:http://www.adobe.com/support/techdocs/326565.htmlThat is redirected to http://kb2.adobe.com/cps/326/326565.htmlBut that is a 404.Have they been dropped in the memory hole? I can't find any "techdocs" at all.-- I found I can use archive.org:http://web.archive.org/web/20060411161813/http://www.adobe.com/support/techdocs/326565.htmlBut really -- Adobe can't be bothered to keep them online?

Am working on a large site for my students to access. I'd like to set up a site map of sorts that allows them to view their progress in the course by hovering over the circles to see where they've been and where they're going. I'd like each of the buttons (circles) to be able to activate a text box with text related to that position in the map. Also I'd like the circles to highlight a specific color related to each chapter.Is this something flash can do for me, or do I need some other scripting tool? Saw nothing related to this in the forums or in other searches. Any information on this is greatly appreciated. Also, each of the fifteen circles in the first column would require a unique color, while the circles in columns 2 and 3 would be the same as the highlighted one in the first column. Tall order... most likely.

i just upgraded to os 10.8.3.  i'm still using cs3.  photoshop works fine but i just tried to print something in indesign for the first time and it crashes every time i do command p to print.  what can i do to make it work?

Hi There,I have CS4 Design Premium and would like to upgrade to CC only inDesign.Do I keep all my CS4 programmes working (including inDesign CS4)? Do I get the discount for owners of previous versions?Thank you very much for any infoRaf

I need to be able to easily create a PDF catalog/brochure direct from my website. Can I use the .xml file that I use for the Google Merchant Centre feed to create a catologue as this would seem to be a quick and easy solution. We have 1200 products so creating a PDF catalog from scratch will take a lot of time and effort.

This is to the person(s) employed by Adobe to scrape all the 'feedback' from this announcement.Keep working on CS7 in the backroom, so that when this subscription only plan doesn't work like you expected it to, you'll be able to say sorry, pop a U turn and get something on the market pronto, because otherwise you're going to get pwned by some 'good enough' alternatives and the days when you used to charge people a 'bargain' $600 to upgrade will be just a memory.Don't wait too long, you've just chummed the water, sharks will come.(Quoted from http://forums.theregister.co.uk/forum/3/2013/05/06/adobe_kills_creative_suite_for_cloud/)

I'm unable to find a font that enables my hyperlink connection. None of the web fonts work (for me). The message pop up on the screen is, "Hyperlinks applied to text inside a rasterized frame cannot be exported." What needs to be done to make it work?

I have never received worse customer support from a company.About a month ago I downloaded the trial for Adobe Media Server 5 as we had been running FCS 1.5 for a long time and decided it was time to update.The trial worked well for my custom application, and I was contacted by an Adobe Sales Rep during the trial period.I chatted with her on the phone and she assured me that the ONLY difference between AMS 5 Standard and AMS 5 Professional (besided an additional $1000 price tag) was that AMS 5 Professional had IP multicasting, which is functionality we did not need (this was misinformation #1). She assured me there would be educational pricing (as I work at a University).I received a link to the regular store, and when I inquired about it I was told there was no education pricing for AMS 5 (misinformation #2).So based on the advice of the representative, we purchased the standard edition - purchasing here takes multiple signatures and a few weeks of time. When we finally got AMS 5 stan

Thanks for pushing me over the edge Adobe. I will be looking to replace all of my Adobe products with a competitors now. If I can not own my software then I am not using it!!! My wife still uses my Copy of Photoshop 7 at home. You think I am going to keep paying you to use your software for years on all of my machines at home! NO! Going back to Quark for page layout, Final cut for video, Articulate for my training, Corel Draw for Vector work, HTML5 for Web, and more. I still have a copy of Photoshop 3. If the creative cloud were around back them. I would have had to pay Adobe constantly from 1994 till now to use Photoshop. Incase you do not know, a lot of creative people who use your software do not have a lot of money. Ever heard of the term Starving Artist.  Bye Adobe. A former loyal customer for 20 years.

How can I pass an Adobe Digital Editions 2 acsm-file in a pdf format so that I can sent it to iPad2 an read it in iBooks?

I dont have internet at home, and I heard the Cloud requires an always on internet connection. Is this true and will there be no more physical copies sold? I only every buy physical disc Adobe, and I only have to connect my computer to the internet once for registration.  I am a student so all I can afford the student version and that is only with financial aid assistance, so internet is not really going to be an option anytime soon, until I get a better job.

I would like to ask as politely as possible that the Cloud-or-nothing policy be reconsidered.For myself, and per increasing evidence in these forums, the forced transition to Creative Cloud pricing will constitute pure, indefensible rent-seeking.I earn my living from graphic design. I have purchased Adobe products for the past 15 years because those purchases have provided value, when they have provided value. It is a testament to the quality of recent versions that I have not needed to purchase every new version; as my purchase has been a business decision, when such has been the case I have not purchased those versions.On other occasions, when I have been convinced that purchasing an upgrade would provide a good return, I have purchased it.The new program of placing a gun to my head and declaring "we have decided that from now on, you will pay for all the versions of all the programs, or else never have any access to any future releases" suggests to me that Adobe has little faith in

Apologies if I've got the wrong forum for this topic - I couldn't find any website feedback links on the main Adobe page or a web forum here.I head to the wish link from time to time to list bug reports and make the odd suggestion.http://www.adobe.com/go/wishAnd every time get the following error: "We're sorry, we encountered an error processing your request."Any idea what's up? I'm on Chrome 26.0.1410.65 and OSX 10.7.2. My entries are all under 50 words (approx 200 - 300 characters max). I've tried about half a dozen times over the period of about 3 months, so it's not down to the deluge of feedback that is probably currently flying Adobe's way.Cheers

I have two identical machines, that are running CCv6 software. On one machine I have Libraries as an option in my save as box and in the other it's using the Adobe pre-set options. I have not edited the registry file. I am not running any aftermarket plug-ins. There must be a dialoge box somwehere, but I can't find it. Help it's making me crazy trying to drill down to my save files.

I might be the only one who is liking the new direction CC is taking, but I guess that is a TBD basis. That said, I just signed up for CC with an existing CS3 serial. I also have a month-to-month subscription to Muse. From what I understand, I will no longer need to have my month-to-month sub to Muse now that I have a CC membership. Do I just cancel my Muse subscripion now?Thanks for the feedback!