Account, Payment, & Plan

Al ingresarlo junto con mi forma de pago me dice "ID de IVA con errores". La verdad es que llevo años pagando y nunca me han podído facturar. El código o RFC como le llamamos en México es muy estandarizado y tendria que poder ingresarse, ademas de que para facturar correctamente necesitan mas datos. Pasan los años y y no no eh podido deducir ya decenas de pagos a Adobe. Trate de ponerme en contacto con ellos pero me dice un mensaje "estamos cerrados" pregunta en las comunidades. 

Please help me connect to a live Adobe operator, because the virtual assistant does not understand my problem and ignores my requests to connect to an operator. I would be very grateful for your help.

작년에 체험판을 사용해볼까 깔았다가 체험판도 사용하지 않고 삭제한적이 있은데요그때부터 지금까지 계속 결제가 되고있었습니다. 단 한번도 사용한적이 없고 재결제를 동의한적도 없고 결제되고 있는것 조차 몰랐습니다.지금까지 부당결제된 건에 대해 다 환불 부탁드립니다. 

I need help I am signing up PayPal business account to use for adobe apprenticeship through Behance what should I put as PayPal 

5월26일날 4만원짜리 포토샵 결제를 했는데 한달만 결제 되는줄알고 있다가6월26일 오늘 자동결제가 되서 문의넣었습니다저는 이달부터 포토샵 사용할일이 없어서 환불요청합니다포토샵 이용을 안하는데 4만원 헛돈이 나간것같아 말씀드려요정중하게 환불 부탁드립니다 

I've been using adobe forerever, now they are tryin to rip me off with my plan and I am unable to speak to a freaking agent.... how can I talk to someone about my plan ????

I live in Turkey at the moment, but the only debit card I can use to buy Adobe subscription is Thai. Is the correct way to purchase anything from Adobe would be to change my location to Thailand then, so that my billing info would match it? Could there be any technical problems installing it since I’m geographically in a different country?

Hi J'arrive pas a supprimer mon compte pourquoi ?    [Le modérateur a déplacé le fil de discussion vers le bon forum.]

I'm trying not to rage write on here how the hell do you find a phone number? Adobe? Keep taking a payment out of the wrong credit card. I've swapped it over and I cannot physically remove my old credit card and it continues to take the payment which is off a business account and currently illegal and I'm going to lose it if anyone could help that would be great

같은 일러스트 플랜 2개를 구독하고 있는 것을 발견하여하나는 플랜 변경 후, 플랜 취소를 했습니다나머지 하나의 플랜을 취소하려니 결제방법을 등록해야한다고 합니다왜 자꾸 돈이 빠져나가나요결제 내역 첨부합니다환불부탁드려요 날짜를 확인해주세요  제발 왜 자꾸 돈이 빠져나가는건가요 

I am using an Enterprise Creative Cloud plan which I received from my college, even though I graduated a few years ago. About a month ago, I tried upgrading to a different plan in order to get more storage, which I thought went through at first. But when I go to my profile, nothing has changed and it doesn't give me the option to change my plan. However, I'm still getting charged $64 a month for my upgrade, even though nothing has changed. Is there a way I can either get more storage through this plan, or cancel it so I stop getting charged?

i paid every month and now canceled subscription.they charged over 80 euros.i cant get money back and cant use app.isnt it fair that i can still use app because i paid?

Been trying everything to fix this, but I keep getting this error when completing my purchase. My country is set to India, and I tried buying different plans but the issue persists. Hoping for some help!

I signed up for a Creative Cloud subscription where I was given 7 days of free use. In the end, I didn't have enough money on my card to pay the fee. But I did not cancel the subscription. Now I can't cancel it because it says "you must resolve a problem with your payment information before you can make any changes to your plan. If you do not take action, your plan will be suspended." How can I cancel this plan?

Buen día, espero que estén bien, directo al grano, había solicitado una prueba gratuita aproximadamente el 3 de mayo de este año llenando mis datos básicos y con la tarjeta de crédito, como no me ha dado cuenta que mi prueba ya estaba por terminarse, de inmediato se activo la facturación para suscripción de pago haciendo que la tarjeta de crédito que tuve el dinero ahí dentro, se ha descontado y me quede impactada cuando fui a retirar dinero de mi banco (de la tarjeta de crédito), después el 6 de junio del día de ayer que ese mismo día iba retirar ese dinero, lo cancele esta suscripción a tiempo dentro del plazo de los 14 días y según la página de Adobe, menciona que recibiré un reembolso sin falta después de que haya cancelado dicha suscripción, ahora estoy escribiendo aquí porque estoy preocupada y necesito rápido ese dinero que se gasto automáticamente por temas familiares, si fuera en unas horas sería mejor puesto que ando pendiente revisando la app de mi banco de crédito que se ut

Mi plan mensual dejó de facturarse debido a que cambié mi tarjeta de crédito y estoy pasando por un infierno. La maquina virtual de Adobe NO QUIERE contactarme con un ser humano, ya que dice que no se encuentra una suscripcion en 60 días recientes, cuando hace dos días yo usaba la suite con mi suscripción. Intento renovar el método de pago pero no deja de rechazar todas y cada una de mis tarjetas, probé con distintos bancos y nada. Había leído de Argentinos con el mismo problema, que lograron solucionarlo al usar una tarjeta de Mercado Pago, pero eso no funcionó para mi. Necesito recuperar mi plan y parece imposible.

Hi,Recently I moved to a new country.Unfortunately,  Contact Customer Care nor Change the country associated with your Adobe ID helped me.The country information is locked and I can't change it. Thus, can't pay for a new subscription. Is there a way to contact the support?The Contact Support page, but it have many links and no actual contact information for help center or something like that.(maybe my new country have no support at all...?) Best Regards

춰소를 했는데 혹시 사용한 일수 만큼만 차감하고 나머지 금액을 환불할 수 있을까요? 프로젝트에 사용하는 거라 프로젝트 이후로는 금액청구가 되면 안된다고 해서요..

Hello, I am not succeeding to cancel my plan, I keep receiving error messages for 5 days. I've sent an email to adobe support (tcssup@adobe.com) - and haven't receive any responce.It seems a very strange situation, I didn't expect this from such a big company.Does someone know what to do in this case?Do they have another email?Thanx in advance!

I was signed up to adobe with a work email, I no longer work there and cannot access that email anymore. I think I am still being charged but I can't sign in to cancel it 

If I navigate to the Accounts section (https://account.adobe.com/ or https://account.adobe.com/plans) of my Adobe login, the plans boxes fail to load.This means I am unable to cancel my trial. Any ideas?

Please help

I've been broke for two months because the clients don't like paying on time, my subscription got cut off, and Adobe credited my account for 30 days. I love them so much      Thanks Team Adobe YALL SAVED MY LIFE     [Mod: Moved to the Account, Payment & Plan forum]  

Utilizo o Behance Pro há um ano para publicar meu portfólio, mas agora que estou tentando renovar não consigo de jeito nenhum. Todas vez que vou finalizar o pagamento fico travado nessa tela.Quando tento ajuda pelo chat os atentendentes primeiro falam que não é mais possível assinar esse plano depois passam o link onde claramente estão anunciados os planos disponíveis e eventualmente falam que não podem fazer nada.Enquanto isso o link para o meu portifólio que uso em vários lugares segue fora do ar.

실수로 구독했으니 환불 부탁드려요구독취소는 했습니다.빠른 처리 부탁드려요