Account, Payment, & Plan

현재 계정으로 구독한 모든 플랜 해지하고 싶은데, 어떻게 하는지 모르겠습니다.

무료로 인디자인 플랜을 이용하였고 기간이 만료되어 플랜을 해지하려했습니다. 하지만 해지 메뉴가 보이지 않고 변경메뉴만 보여서 일단 포토그래피 플랜으로 부득이하게 변경 후 취소를 하려고 했는데 제 계정으로 포토그래피 플랜 두개가 등록이 되었습니다. (이미 포토그래피플랜을 사용중인데 중복으로 등록 될거라고는 예상하지 못했습니다.) 다행히 며칠 후 플랜 관리에 들어가니 새롭게 추가된 포토그래피 플랜취소가 가능하여 취소를 했는데 인디자인플랜이 무사히 해지되었다, 혹은 포토그래피플랜이 해지되었다는 어떠한 연락도 받지 못했습니다.  현재 저의 계정 플랜을 보면 지금 사용중인 포토그래피플랜 외 인디자인플랜과 추가된 포토그래피플랜은 아예 보이지 않습니다.  정상적으로 해지 되었는지 확인 부탁드리며, 해지가 되지 않았다면 해지 및 빠른 환불 부탁드립니다. ​

Abobe support contact disconnected and found the time to email me asking me to get back. I did not get the support I needed. They make it very difficult to concel service. I am currently log into my account. But they constanly asking me to log back in, rediculous!!!  a window pop up indicating my account is now locked. Adobe, please refund my account. I do not used your service, never downloaded or attached any devices on here. My bank information is hijacked and I cannot fix this if I am locked out. This is sabotage. 

need help

Dear Community,  I wonder whether anyone has been in the same situation. I have three different Adobe accounts. I logged in and checked each of them, there are no subscriptions in any of them (and have not been any for several months). However, Adobe keeps on charging my credit card with €24 each months. I tried to contact Adobe, but the AI behind the chat option does not understand my issue. This is obviously a mistake on Adobe's side, but I am unable to contact them.Has anyone been in the same situation? Have you managed to contact them? Did you get a refund? 

Dear Support TeamPlease i need your support to cancel the Visa card from the website, as i am already installed the free version and now i removed my subscription. Thanks, 

취소 수수료 안생기도록 다시 구독으로 전환바랍니다

Hello there, does anybody know how much time I have to put in a new bought code for my Creative Cloud Suite subscription after purchase? Can I put in more than one in a sequence? Thanks for helping!

Hello everyone,I am completely new to the Adobe community.I have always been intrigued by the magnificent results people can obtain with these tools and I have finally decided to take the step and learn about all of this myself.I am subscribed to an online (recognized) teaching platform - I was wondering if I am entitled to have a discount on the Creative Cloud package and if so, how can I obtain it?I apologize again if ever I posted this in the wrong section.Thanks for your help God bless you all.Have a nice day,Mel.

about 3 months ago i used photoshop for a 7 day trial and cancelled it, I delted the app and have now noticed that I have been charged for 3 months for 30 dollars, and if i cancel i need to pay a fee of 135 dollars, what can i do to solve this. 

The cancellation page with the steps to cancel plan does not work for me because it will not let me manage my account like I can't edit my billing or payment information either. I just need to cancel because I can't have Adobe bill me another bill if I don't have the programs anymore on the new laptop. Plus there no option to speak a to real live customer service agent either? 

I entered the free trial for the Adobe Illustrator subscription and I tried to cancel it, but it said I needed to pay a $20 charge for the monthly fee to be able to access the Manage Billing feature. I paid the charge, and it did not give me access to the Manage Account Billing feature. Now, Adobe has charged me another $20. I tried to cancel it but the cancellation fee was $100, which I cannot afford because I am only a student who needed Adobe for a school project. I switched to the Photography plan which charged me $10 to see if I can cancel my subscription from there. And now I still cannot access the Manage Account Billing feature. I need Adobe to cancel my subscription and refund me the $50 I have been charged. 

Eu estava para pedir reembolso e me deram 60 dias free, mas eles cobraram assim mesmo o valor hoje da assinatura de 24 euros, mesmo tendo ganhoesses 60 dias free, eles vao me reembolsar o que eles combraram hoje?

Bonjour,J'aimerais passer de ma formule actuelle à la formule étudiant. Comment puis je faire?Merci.

Все мы знаем о санкциях и прочем. есть аккаунт зарегистрированный в России. работаю с остальным миров. Есть возможность оплатить в Португалии новую подписку. Вопрос будет ли заблокированна оплата российского аккаунта с португальской оплатой 

Can anyone help me? how to get rid of this pop up? I signed out and signed in several times. The result is still the same.  

Hello,could you explain these abbreviations from the invoice:APCC,ALL,MLP,DRI01,MUE,001,N/A,1YRThanks!

Bonjour, J'étais abonné étudiant et mon abonnement à soudainement augmenté sans recevoir aucune notification.Si je veux annuler on m'annonce des frais de résiliatioon exhorbitant et de plus je ne trouve aucun moyen de mettre une fin à l'abonnement annuel sans devoir payer ses frais.Il semble que je ne sois pas le seul dans ce cas, comment faire pour revenir au prix initial et comment programmer la fin de l'abonnement sans devoir payer ses frais exhorbitant?Merci

Hi. I've been subscribing to Adobe Illustrator since September 4, 23. I've been using this app well in college class for the pass two months. But starting this month, my college bought me a plan to use all the apps in Adobe with a new account. I want to cancel my subscription because I can study with a new plan, but the fee is too burden to cancel as a student. I'm sorry to bother you, but is there any way to cancel my subscription without paying a fee???

I want to cancel adobe creative cloud.

I've recently closed my business but I would like to keep using Adobe. When getting my Adobe plan I filled out my companies tax number and I have since removed it from my payment details. Is there anything else I should do?The invoice said "btw verlegd" so should that be undone?

return money to me please, I paid for the month, but did not subscribe.

hi fellas, my company have purchased Creative Cloud All Apps 100GB.   may I know how many users can use it? not sure where can i find the info. hope anyone can answer my question   [Moderator moved the thread to the correct forum]

Bonjour, Depuis un moment maintenant j'ai toujours cette erreur 205, j'ai réalisé toutes les manipulations existante sur internet mais rien de change pourtant quand je me déconnecte et que je lance uniquement l'application que je veux en me reconnectant directement dessus je peux utiliser l'application. cependant si j'ouvre une autre application j'ai cette erreur et je doit refaire la manipulation que j'ai expliqué, Le problème c'est qu'utilisabt premiere pro et after effect je ne peux pas utiliser les deux simultanément "remplacer par une composition After Effect" et cela me gêne particulièrement dans mon travail avez-vous une methode afin que je puisse regler ce problème? 

Hallo zusammen, ich habe seit Mai 2019 das Foto-Abo (20 GB) mit monatlicher Zahlung via PayPal. Nun habe ich gehört, dass es bei Amazon eine Prepaid Jahreslizenz zum Preis von 92,67 statt 141,90 gibt.<Removed by Moderator> Meine Frage wäre nun: kann ich dieses Angebot in Anspruch nehmen? Wenn ja, wie? Und wie geht es dann nach dem Jahr weiter? Danke vorab für eure Infos!