Acrobat Reader

Acrobat reading a PDF file.   I pull up search, type something.  It shows “No results found” before I press return!   Then I press Return, and it shows me the search results. This is just plain wrong.  If you haven’t searched, don’t tell me there are no results.  AND if I don’t know about this behavior, I might actually believe that it searches as I type, and there really are no results.  And I might not go ahead and press Return.

We deploy Acrobat with many registry keys from the Preference Reference page to disable features we do not want. Unfortunately, there doesn’t seem to be a way to disable these two features which advertise mobile apps to our users - which isn’t something we can have in our environment.  This is on the latest version, 25.001.21184.  The first option has a registry key, but it doesn’t seem to work. This is the “app center” at the top of the screen (https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_11794). Setting the registry key here doesn't make a difference.   The other ad is for the Acrobat mobile apps. We can disable this with an HKCU setting but there’s nothing lockable within HKLM which makes this difficult to package for our environment.  Are there any methods to remove these from the interface? We can't deploy Acrobat without having these sorted. 

I’ve searched everywhere online and in help - no answer yet. I created a form in Adobe InDesign on Mac. I created all the fillable fields within InDesign. Exported the file as an Interactive PDF. Tested it on my Mac in both Reader and Acrobat Pro. Everything worked great.  Then I sent it to the client and everyone in their office has tried to open it in “Acrobat Pro” on their Windows computer, and none of the fields show up or can be clicked on to type data into. It essentially has NO FIELDS when opened on Acrobat Pro on their Windows computers in their office. I’ve tried adjusting their Acrobat prefrences to show the fields, but it already has “show fields”. If we click on Prepare form in their Windows Acrobat, it shows a few of my fields, but not all of them. Any ideas guys. This is driving me crazy as I have several clients on Windows that I’ve done PDF forms for, and all of theirs work just fine. Help!

I have the same issue as in the post.  I have tried all the registry edit, default app and file type commands, etc.  Apparently, I need support to help me 🙂My reply: I have the same problem running a Surface Pro 10 for Business, Core Ultra 7, running Windows 11 Pro 24H2.  My device is managed, and I am the IT administrator with full access to make any changes.  I've followed the procedures above and have completed steps 1 and 2, but the reg entries for step 3 don't match up.  I've also performed several clean installs and no luck.  Please help!https://community.adobe.com/t5/acrobat-discussions/acrobat-asks-to-be-default-but-it-is-already-default-in-windows-11/td-p/15409897

Hi Community. Having a problem with Acrobat Reader. Just downloaded Acrobat Reader recently. The "Highlight selected text" tool does not work. Is it just me or has anyone else noticed this problem? Thanks.Tried 2 different PDF files.  Doesn’t work for me.  Thanks Community. [Title and OP edited by Community Manager]

Hello, we tried to generate a digital signature with PKCS#11:Adobe Acrobat Reader DC version 2021.001.20145Default signing format: PKCS#7 - DetachedPKCS#11 key stored on smart card (QSCD):CKA_KEY_TYPE: CKK_ECCKA_EC_PARAMS: { 1 2 840 10045 3 1 7 }ECDSA elliptic curve P256 with digest algorithm SHA256Windows 10, macOS CatalinaWe successfully loaded the PKCS#11 module. We started the signature process, added the PIN and after we tried to save the document we received the following error message:"Error encountered while signing: unsupported algorithm."The last function is called by Acrobat is the C_GetAttributeValue with CKA_KEY_TYPE: CKK_EC. There is further communication between Acrobat and PKCS#11 module.According to the Acrobat DC Digital Signatures guide, the above-mentioned algorithm is supported:https://www.adobe.com/devnet-docs/acrobatetk/tools/DigSigDC/standards.htmlOn the other hand, with Minidriver, we can generate a digital signature with the same key/certificate.Is there

There's a user getting PDF files from a certain company and they open as blank, white pages. There's no message or anything and other PDF files open fine. I also tried opening the files in Edge, Chrome, and SumatraPDF with the same result. Our company is using version 18.011.20058 or the Reader. I tried installing a newer version of the Reader but it didn't help.The user has talked to the company that's sending these PDF files already. They told her the problem isn't with them and that other people had the same problem but their IT departments were able to fix it. I'm starting to wonder if the problem really is on their end because I haven't been able to find a fix.

When opening a pdf file in acrobat reader, it takes seconds till scrollbar is shown. It is very unconfortable to wait for it. It may be related to the new AI features. I use latest version, installed earlier this week.

for the past weeks i am having problems with reading and opening pdf files in my outlook. the system sysys: OLD or DEFECT file - cannot be read.I deinstalled acrobat reader and installed new, i repaired outlook - nothing will work.who can help me??Windows 11 and microsoft 365!

Hello, I know this has been asked before on the forum, and the answers provided by AI aren't clear. Is it possible to get an official response from Adobe indicating whether, after the End of Life (EOL) of Adobe Reader Classic 2020, there will be a new version under the same category (Classic) with the same update cycle, and that doesn't depend on Adobe web services for which there isn't an active contract or for which an account isn't desired? 

Hi,I need to mark multiple comments in a pdf as complete. To do this, I need to click on the 3 dots (menu) next to the comment> Set status> Completed. With over a 100 comments, this is tedious. What are the shortcut keys to do this. thanks

Документ PDF стал отображаться в виде иконки вместо миниатюры! Что делать?

After installing PDF-XChange, I no longer get a preview in Explorer and Outlook.Reader DC Pro has already been reinstalled.

I have uninstalled Reader, downloaded a fresh installer, and installed.Version shows as: 25.1.21288.0Help > Check for updates - says an update is available.Sits on Downloading Updates, with the bar not oving from the beginning.AdobeARM.log shows BITS errors. See:[2026-04-02 00:17:14:0929] Adobe ARM 1.824.460.1149 logging started.[2026-04-02 00:17:14:0929] Command Line: /PRODUCT:Acrobat /VERSION:25.0 /MODE:1[2026-04-02 00:17:14:0976] ProductCode: {AC76BA86-1033-1033-7760-BC15014EA700}[2026-04-02 00:17:14:0976] ProductName: Adobe Acrobat (64-bit)[2026-04-02 00:17:14:0976] ProductVersion: 25.001.21288[2026-04-02 00:17:14:0976] ProductUACPatching: enabled[2026-04-02 00:17:15:0182] Using registered preference AUTO_ALL[2026-04-02 00:17:15:0300] ARMDownloader::BITS_Error::GetErrorDescription() error: -2147009791[2026-04-02 00:17:15:0300] ARMDownloader::BITS_Error::GetErrorContextDescription() error: -2147009791[2026-04-02 00:17:45:0958] ARMDownloader::BITS_Error::GetErrorDescription() erro

I want to make a resume, place it on a page and then save it to make copies for future use?

Hi,I have two accounts, one personal and one company account. Company account subscribe on Adobe Acrobat Reader Pro. With my personal account I started to subscribe on Lightroom yesterday.No problem til this morning. Now when I open Reader Pro I am logged in with my personal account which does’nt have a subscription on Reader Pro. Which leads to a popup window pops up right away with three options. Either you can choose to close the program, buy it, or start a trial period. I don’t want either of these, I just want to change account which is not possible before you act on some of the options in the popup window.How do I solve this problem? I want to be logged in on my personal account in Lightroom and my company account in Reader Pro on the same computer. Best regards,Therese

Guten TagIch habe jetzt mehrmals den Acrobat Reader heruntergeldanen und den dann entpackt. Dort sehe ich auch den MSI downloader. Dieser funkitioniert auch aber das problem ist das dieser noch über die ältere Version läuft. Dann habe ich einen anderen downloader probier. Der war von der neuen Version, da ist aber das problem, das er mir automatisch den PRO annimmt. Wenn ich das programm öffne heisst es dass ich mich anmelden muss und wenn ich das Fenster weg drücke schliest es mir alles. Woran könnte das liegen? Ich möchte ein Opsi Packet erstellen.Ich bitte um Lösungsvorschläge.

I am able to download a PDF document, and fill in the form. However, when I save the document, close it, and open it again, I cannot edit anything anymore. I also cannot digitally sign any of the signature fields. When I open the document after saving and closing, I get a message that reads,"This document enabled extended features in Adobe Acrobat Reader DC. The document has been changed since it was created and use of extended features is no longer available."I have another fillable PDF document that works just fine after saving and closing and does not produce the error message, and can be edited after opening again. Can anyone help me out?

I've noticed that every time one of my users gets an update for Microsoft Edge, it breaks the PDF Preview functionality through Adobe Reader. It happens for multiple users including myself. Has anyone else experienced this at all? Trying to figure out why this is happening, and if it's isolated to our environment. I've figured out that I can fix it by unregistering and re-registering the PDF Preview Handler DLL by running the following 2 commands, but I have to fix it every time Edge updates (which is pretty often). regsvr32 /s /u "C:\Program Files\Adobe\Acrobat DC\Acrobat\PDFPrevHndlr.dll"regsvr32 /s "C:\Program Files\Adobe\Acrobat DC\Acrobat\PDFPrevHndlr.dll"

OK, this is getting no response at all from Adobe, so I am going to ask this question again as, while one of the 2 other posts on this subject says “answered” it is NOT answered. So, I am going to open a 3rd post on this subject to see if someone at Adobe will care to comment. ALL of the links in Reader open in Edge and not the default browser (Chrome in my case). When I say all, I mean even the help links like the link I opened to get to this forum (yes, I’m in edge now just trying to get the real answer) and the one in the image below:And yes, I have tried EVERYTHING referenced in all the attempts to fix this when you Google the issue. NOTHING fixes this “bug”, but surely someone out there knows how to fix this so we can all get on with life. Thanks - John

Beim Öffnen mancher PDFs, meist extern, kommen die Fehlermeldungen Grafikfehler bzw. ArialMT Schriftart fehlt. Wie kann ich das als Admin bei meinen Usern beheben? 

As of today 10/02/2025, after doing a "quick print" from my Outlook email, the adobe app stays open and on my screen after printing. I do quick print many times a day from my email and this is so annoying and a hassle. I've checked for an update and there are none right now, must be a bug. Please fix this! Thank you

Samsung store üzerinden yıllık acrobat reader mobil satın aldım fakat ürünü ücretsizdwn premiuma yükselttim fakat geçmedi  ürünü tekrar al diyince zaten üyesinin diyor. Ama ben ürünün premium özelliklerini kullanamıyorum. Ürün ücretsiz sürümden çıkmıyor. Bu konuda yardımcı olur musunuz?

Always suddenly shut down Adobe Acrobat Reader when I try to paste things as comments. I can't do anything.   I can’t make comments / edit documents. so annoying

All my PDF default icons have changed to a folder with a 9 square grid in the upper right corner instead of the red Adobe icon in Windows 11 and Adobe is already my default program to open PDF files.  How can I restore the original icon?  I have already tried switching to another default PDF reader and switched back to Adobe but no luck.Please adviseRJBThis is the new unwanted default adobe PDF icon I have