Acrobat Reader

Hello Adobe Community,I run a print shop and have recently started experiencing an issue with Adobe Acrobat. For the past two weeks, whenever I open blueprint files from customers—most likely created in AutoCAD with comments added—Acrobat displays the comments as large black boxes all over the document.This problem only started recently. I have the latest version of Acrobat installed. I've tried disabling the “Show Comments” option in Preferences, but after restarting the computer, the setting resets and the option is enabled again.This issue is affecting my work, and I would really appreciate any help or guidance you can provide.Thank you in advance!

Just installed a new HP Envy 6152e printer on my MacBook Air Sequioa 15.5 computer.  Black&White and Text scanning in Acrobat is fine. Color scanning always returns "The selected Color format is not supported."  Only the ICA format can be used!Suggestions very welcome - Thanks - Jef

Hi, I wanted to make changes to a PDF file. When I clicked the edit button, I was prompted to download another version of Acrobat Reader. So I accepted the terms and conditions. Then it started to download. When I click on the "modify PDF" button again, I get a message like this (I translate from French): "Other tool components are being installed. We will notify you when you can use the tool." This is absolutely ridiculous. It's 10:07 pm. The download must have started around 10:00 am. Why is the download taking so long? If anyone has any information on this, it would be appreciated! Thank you very much, Guillaume

Im tagging a document, and when i run the checker, it says I have untagged content. However, the highlighted elements are page spaces. What do I do?

I upgraded to Adobe Acrobat Pro and I'm trying to install the upgrade but its taking forever. How long these usually take? I've already been waiting for 40 minutes and there is no sign of progress. There hasn't been any issues with other software installations.I have stable internet connection and a good pc. 

When I try to print a document in pdf it will not print it will only save to file or save. I have set the print to pdf but nothing happens. this type of document is a Probate questionaire from a lawyer. I have tried everything I can think of, I tried to get help from Adobe but they say they only help paying customers not customers with free accounts.Im not real savvy when it comes to these type of things on a computer.

This has been bugging me for ages and I haven't ever found a fix.Why is it that when I open an existing PDF, edit that PDF, and then click save, it ALWAYS asks me where to save it? I just want to override the previous file. 99.999999% of all products I use where I open an existing document, then click save, it automatically saves it to the same location I previously had the document saved to, and it doesn't require me to go in and select where I want to save it.It makes no sense to me and drives me insane that when I make one small adjustment, I can't just click save and be done with it.

I have the Acrobat Reader in all the stations. Days ago, the users report me that is requesting sing in in account, they only close the window and can work but... They report me again the window requesting the access but now is close in automatically, checking to care I see that was update the Adobe but with update was installed Adobe Acrobat.  Yesterday, I uninstalled the Adobe Acrobat and install the Adobe Reader and work correctly but today I have the Adobe Acrobat again. The user can’t to work can you help with this? This started from 16th of this month as you can see on the pictures.

I have Adobe Acrobat Pro 2020 as well as Adobe Acrobat Reader (continuous release) installed on my comp. In both apps, the pdf form appears to get immediately corrupted and gives the error indicated. I am opening a downloaded file within Acrobat. I am being told by the pdf form creator that I could use Adobe Acrobat Reader 2020 release. But when I try to look for a download for this, I just reach the standard Acrobat Reader download page and it says I already have the app installed. Apparently Adobe Acrobat Standard, Adobe Acrobat Reader (Continuous Release), Adobe Acrobat pro, Adobe Acrobat pro dc are not Adobe products that would help me but I need to have the latest versions of Adobe Acrobat Reader.  Where do I find this??

I am unable to upgrade my Adobe Acrobat Reader DC. Tried different sources like Adobe website ad FTP but always get this error message:"The upgrade Patch cannot be installed by the windows installer service because the program upgraded may be missing or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct patch". Currently I have version installed: Adobe Acrobat Reader DC 19.012 Already tried versions 20.009.20063 and 20.009.20067 Can you help me? 

Adobe acobat reader measuring tool not able to performed proper measurement due to line "snap" function not working.   The line "snap" function use to be working fine until I make some change on 2D measuring option.  I click on " Use Orthographic Lines" option and the "snap" function just go haywire.  De-select the option the problem still exist, try "Repaired Installation" from the "Help" also not working. It seem like there is a "bug" in the software.    Below example 2 same point but the reading is different.  If the line snap function is working, it will snap on the first line and follow by the next line.   [Title edited by Adobe employee and moderator]

How do you Disable access to Preferences Menu (Spelling) in Adobe Acrobat Reader. I know how to make the "Check spelling while typing" check box to OFFBut I want to force said user to not be able to access Preferences menu and then Spelling and tick the option back on. A GPO maybe for Windows. Any ideas?

Quite simply, my Adobe Acrobat reader doesn’t work!When I open a PDF, Abode flashes up on the screen for less than half a second and then closes.  I cant access any PDFs.  I cant view any Adobe Acrobat files.I tried to delete Adobe from my PC, it wouldn’t let me!!I tried to re-boot, nothing changed.I tried to re-install Adobe Acrobat Reader, and it says its already installed (after it installed a whole bunch of other rubbish that I dont want or need like Chrome!)Somebody...Please help me!!!!!??

I want to use guided actions to batch optimize lots of pdfs for publishing to the web.  I have created a custom action, and then created a cutsom command of save to local folder, designated the folder I want it saved to and then added that custom command to the custom action, and I STILL have to click where i want every single pdf to save, click ok, then click save.  Is it possible to just automate the whole thing and just process and walk away, knowing that the 100 pdfs are happily optimizing and saving to my "Optimized" folder? 

iPad iOS 18.Installed Acrobat Reader from the App Store. Acrobat Reader does not show the Certificates option in Tools.  Is there a way to sign PDF documents with a certificate on an iPad? It works on a Windows PC. I searched but couldn't find anything. The procedure I found refers to this path Tools/Certificates, but I don't have it there. Please advise, thank you.

J'ai téléchargé plusieurs fois la nouvelle version d'acrobat reader et pourtant, impossible d'y accéder depuis mon mac, adobe me demande systématiquement de prendre un abonnement payant avec 7 jours d'essai gratuit.Merci beaucoup pour votre aide!En PJ la capture de la fenêtre qui s'ouvre et qui m'empêche d'accéder à mes documents PDF

Hello On several workstations I have noticed that with ONLY the adobe reader version 25.6.1.0. it forces you to subscribe, unlocking the prenium functions for 7 days, but the most problematic thing is that if you don't subscribe, the software closes automatically... I've noticed this problem with many people, is this a change in Adobe policy? Is it a change in Adobe's policy? A bug that will be fixed in the next update? hotfixe ? see the picture. Thank   

Hello,I am facing the issue with signing PDF document with Adobre Acrobat Reader DC version: 21.005.20060This is the error I am getting: Error during signature verification.Error encountered while BER decoding:When I click to save signed document Adobe freezes (Not responding status) and after it crashes, the file is saved, but the certificate is invalid and shows the error from above.Can you please help me to solve the issue. I have already used this option inside Acrobat Reader DC before, for the same certificate without any issues. CA certificate is valid (until 2023.)

Hello,After last update of Adobe Reader DC (15.017.20050) we have big problems with open PDF files. Some language characters are not displayed (like ż or ł) and we have error: "Cannot extract the embedded font MPDFAA++DejaVuSansCondensed some characters may not display or print correctly". On older version everything was fine. ADOBE DEVELOPERS - please quick fix this problem... ;-(

Hey guys,  I am trying to figure out if there is a setting where I can force Acrobat Reader to ALWAYS open PDFs in landscape orientation? They always open in portrait mode because that's the layout of the scanner bed, but our content is almost always in landscape orientation. Obviously I can simply rotate each PDF upon opening, but I open far too many every day to waste time changing the orientation of every single one, every single time it's opened. Work smarter not harder! Any ideas?TIA!

Have an acrobat form (work document) that i have saved on my MAC desktop. Have used it for ages with no issue. PDF. Have free version of adobe reader. Now it no longer lets me duplicate something from one box to another like it did, there's pages where you can do N/A on them but that doesn't appear correctly anymore or let me write on that page where I have the option of applicable or n/a. My colleague also works remotely from our usual workplace and at the same time had the same issue. Have tried uninstalling and re installing but with no change. Any advice is welcome thx. 

I would like to have the hand tool as default when a document is open.Currently the selection tool is that one as default.

I uninstalled Adobe and it went back to normal. However, when I log into my account the application closes and keeps looping when I try to open it.

I have used Adobe Acrobat Reader Standard for years and this evening it started crashing the moment I open it. I have updated my iOS to 18.5, reinstalled Acrobat and anything else I could think of and it won't help.

I have used acrobat reader for years on my iPhone, and this morning the app started crashing every time I open it. I've turned off my phone, deleted and reinstalled the app, confirmed I have plenty of memory and nothing seems to be helping. Any ideas on how to troubleshoot or fix?