Adobe Acrobat Sign

Hello there, I am having trouble sending an agreement to my recipient. Whenever I tried to send my agreement, I would get an email from Adobe Sign stating, "We had a problem processing your document,"can you let me know if I am doing something wrong or/and need to fix something on my end.

Hello, I have an enterprise user that's getting the status message of "bounced and could not be delivered" when sending our documents from Adobe Sign. Hoping to get assistance with tracing the failure from the Adobe side. Our IT department has checked our mail server and there is no inbound email attempt from Adobe Sign to deliver the message to the target user. This implies that the email transmission was terminated well before any delivery attempt. Also note that no changes have been made to the email configuration on our end. AdobeSign's domains are on our allow list. The recipient(s) email address is correct and the target mailbox is active. Please advise. Thank you.

I have tried to login to the Adobe Sign app (which I have used with no problems for the past 2 years) on my iPad and after logging in, it takes me to the main Adobe screen.  Then when I try to click on "Get e-signatures" it won't do anything because I can't get the app because I'm already in it!  This is extremely frustrating!!  I have tried restarting my iPad, deleting the app and reinstalling but nothing is working.  As you can see from the screenshots, I am logging into Adobe Sign but that is not where I am taken!

The Classic Cersion of Adobe acrobat as of 2025 alloowed you to right click on a Initial field and select "Repeat Field on all Pages" and it would be copied to the same location on each page, allowing you to add an initial field to many pages at once saving much time. The new version of Adobe Acrobat as of 2025 does not have this option. The only efficient work around is to select "Switch to classic experience" allowing you to use the old version of Adobe Acrobat for that particular document, without having to Disable new acrobat. I suggest anyone looking for this feature go to Acrobats User Voice Forum and Vote this feature as "Critical".https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/48245093-repeat-field-on-all-pages[Tags: Copying initial field to all pages, copy initial, repeat inital field]

You used to be able to right click a field and repeat on each page. After the update I cannot find this option anywhere. I have reverted to the old acrobat for now.  Please let me know where this option is now.

Hello ,I am having a big problem .My customers with a iMac, iPad or iPhone, cannot sign my documents because it won't send. Signing does not work on iOs.It looks like (when I call them) there is no send button, after they sign the document.I'm still having no good answers or sollution.Windows/Chrome works fine.Peter

Hi,I'm trying to get in contact with a adobe representative that can help me create an account for the company I work for. We are needing an adobe e-signature account with integration to salesforce. Thanks,Kylee

Adobe  전자 서명을 진행하는 방법 중에 아래와 같이  [image]를 등록하여 서명하는 경우  서명완료된 이후 서명란에서 서명자와 서명일자에 대한 정보가 표기되지 않습니다.   서명자와 서명일자에 대한 정보를 추가하는 방법이 무엇인가요?  

I sent out an agreement but forgot to click "Delegate to signer " for one of the approver groups.  Do I have to  cancel the agreement to fix that?

Hi all,Hope anyone could help me to resolve my Acrobat request e-sign Authentication failed issue.  I do have the Enterprise licenses for Acrobat Pro with other service included Acrobat Sign.  After I selected the document, request e-sign, enter the email address and click on button "Specify where to sign" it shows Authentication failed.   Already tried below from Adobe admin account- Unassign and assign back the Acrobat Pro license to user account- Delete user account from admin and recreate the account I also checked Acrobat software is running the latest version and ran repair but it still doen't help...Would anyone can help?  Thanks.

디지털 ID를 생성한 후에 sign 솔루션으로 전자 서명을 요청할떄 [디지털 서명]으로 요청하면디지털 ID를 통해 서명이 되는것이 아닌가요???아래 사진과 같이 디지털 ID를 생성하고 아래 사진과 같이 디지털 서명으로 승인을 요청해도 전자 서명을 할때에는 아래 그림과 같은 화면만 나와서 디지털 ID를 통한 서명이 불가합니다.. 해결 방법을 알려주세요

Hello community,we have a process with one of our customer where we have to use Adobe Sign with a signature card from D-Trust or TeleSec. We use the card reader Reiner SCT and the corresponding driver is cyberJack.To be able to sign in this combination our customer told us to buy the middleware "Nexus Personal", but this is no freeware.I have seen Nexus Personal has a lot of functions that we will not need. Our single goal is to connect Adobe Acrobat Reader to our Card Reader and to sign.Is there another possibility to connect Adobe Acrobar Reader to the card reader Reiner SCT?Thanks for your help.Best regardsHeiko

어도비 사인 솔루션으로 서명을 완료하게 되면(계약이 완료되면) 원본 문서는 자동으로 첨부된 사진 처럼 스토리지 클라우드에 저장이 되는걸로 알고있습니다. 서명이 완료된(계약이완료된) 문서를 스토리지 클라우드에서 영구삭제를 하는 방법이 없나요?  

Hello. I need to ensure that the signatory of a document does not receive the final signed copy via email. Could someone from your team please contact me to assist with this request? As per the solution: Account tab->Account settings->Global settings and uncheck "Attach signed pdf copy" and save. I confirm I DO NOT have this option under my account.Thank you for your time. 

Hello Team,I am looking for a way to edit the default mail content (Marked within a rectangular box in the attached screenshot) of adobe sign mails will be sent for signing agreements. Please let me know the steps to do this if it is feasible. Thank you in advance!!

Image is pretty self explanatory. Some fields loading flawlessly, others wildly incorrect. Form was working perfect less than four weeks ago. Support are unable to fix - rending the software useless.  Any help from community greatly appreciated. (legacy & new forms same issue)  Thank you in advance

I don’t see the option “Add Recipient Group” on Send tab and I dont have an option of "Send Settings" in Acccount Settng to enable recipient group. Please advise.    

Hi,I have placed a text tag in the pdf document that is sent for signature: {{Dte1_es_:signer1:date:font(name=Verdana,size=15)}} for the date field. When I open the agreement from the email, the font name and size appear exactly as specified. Once I download the document after the signing it is coming with a different font. Please find below. Why the font is different ?Please let me know a solution to fix this. Thanks,Sreejesh

Halo Can Someone Help me with error , E-signing I 've checked it via Online Web  and application , But none of them can work well , pliz PM me or DM me.    

I am using the Salesforce Adobe Sign Integration.  From what I have tested, text fields in  adobe sign word template will only display a max of 4,000 characters.  so in the instance i need for example 15,000 characters, I need to create several fields.  My requirement is for example to display fields only if populated and not to have a bunch of space or extra blank pages on a document if for example, one of the fields is not populated.  I have not found a way using field tags on the word doc so, if a field is not populated it does not take up space in the doc.  For instance, if there is very little or no text in the fields, the text output should all show on the same page vs if all fields are fully populated, they appear on different pages and the text output from different fields does not overwrite each other.  

User is getting an error when they try to send a document - they have a license, and they were able to send other documents, but 1 in particular is giving an error message: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at input location [18,2] Any ideas? This is within Salesforce.

I am struggling with trying to use and re-use forms. We used to use a different program, and not have no choice but to use Adobe Pro, or adobe Sign.  Our situation: we used a template of a proprietary  form, we were able to fill it in, and re-use over and over for different clients. With Adobe, it tries to OCR the form, and we lose the integrity.I literally need to type on it. Nothing more.Is there a way to make templates to do this in Adobe? Please any help would be amazing.

Adobe sign 으로 전자 서명을 모두 완료한 문서는  자동으로 Adobe storage cloud에 저장이 되는것으로 알고있는데요  혹시 Adobe storage cloud에 저장되는 문서들을 마이크로소프트의 원드라이브와 연동시킬 수 있는 방법이 있나요? 전자 서명이 완료된 문서가 자동으로 원드라이브에 업로드되도록 할 수 있는 설정이 있는지 궁금합니다.   

Trying to figure out why the "Adobe Sign" feature in Microsoft Teams Approval app doesn't progress past completing signing in with my Adobe account.Authentication completes, but I'm left with a floating windows for Adobe Acrobat and nothing in the Teams Approval app is enabled to work with setting up documents for signing. Does this only work an explicity Adobe Sign subcription or can it work with Adobe Acrobat Pro or Creative Cloud licensed accounts? 

This is HORRIBLE.  Why don't you leave the classic? The  NEW is so complicated.  Updates should make things easier not more difficult!   HATE IT!