Adobe Acrobat Sign

I'm sending documents out for multiple signatures, and they get distributed to one signer at a time. It's passed on once each person signs. How do I make it go to everyone at the same time? If I have 6 people on the distribution I don't want #6 to have to wait on everyone else to sign before they see the document. I thought I saw an option for this, but now I can't seem to find it.

Hi AllJust wondering if someone can help me out. I have just signed up for the free trail and really like adobe sign. However when I sent some documents to another of my emails and opened them on 2 different mobile devices (Android and Iphone) it keeps coming out blurry or out of focus. When I open it on the desktop version it seems to be fine. Just wanted to know is there a particular font or size the text should be to view on mobile devices properly.Really want to sign up to use adobe sign but will have to use another platform (Docsign) if I cannot resolve this issue. For some reason on Doc sign I don't have this issue at all.

Hi all,I am looking for a way to extract a Report / have a view of what signers/form fillers still Need to complete a document.Something similar to the Audit history, but like an Excel with all documents at the same time.We start a considerable number of documents each month and Need to chase the not completed ones, but checking each document history one-by-one is a nightmare!Can anybody help?Many thanksRobi

Hello Adobe,My ability to process forms for signature from my local computer no longer works. After the forms go through the "processing" stage, the form that appears is blank. I've had this problem in the past sporadically, but using the F5 key (refresh) from my PC would bring up the form content. That doesn't work anymore. The only way I can process a form is to manually upload it to the Adobe Sign website. Is this a bug or a "feature?" If it is a feature (I just installed new updates this morning), please bring back the old functionality. It was way more convenient to use the previous process. If it is a bug, please investigate and fix. It would be really helpful if you folks could take the time to send out software update release notes prior to pushing out your updates. Then I would know if the latest update actually affects the program I am using (I have the entire suite of products).

Hey. I have a document, when it is signed the name of the signer is displayed directly on the signature.This issue occurs only on certain documents.How can I prevent this?

Why does adobe sign disappear from my Reader?  This happened the same time last year.  Does it have anything to do with me getting emails saying my CC payment is due when I just paid the annual subscription in April?  How can I get Sign back into my Reader app?  Thanks

Hi,So I have upgraded the backend of an app away from a soap based legacy integration for EchoSign - to the latest Rest V6 api.However, as the app does not have any Adobe Sign user interaction, it is communicating with the api using a "Legacy Api key".Will these still function ok after the 2019 change here: Classic Adobe Sign Technical Notification The username/password is not sent via the api call, I just want to check as its not incorporating user interaction via Oauth authentication/redirection.Thanks very much!

When I prepare my form, I set up one box to calculate the number of hours worked in a week. It all works fine in the preview mode, everything gets calculated correctly. When I share it for the fill and sign, the numbers entered no longer get added up. My sum stays at zero. Why all of a sudden is it not working when it was just working on the preview mode? Thanks!

Hi,Do you think it would be possible to share the instructions for removing my old email address from Adobe Sign as well since I am having the same problem?ThanksJim

HelloWhen opening an attachment from email, I receive the following error message:“Could not import document”How can I fix this issue?

Problems started around 10:30 ET.  Can't complete the signing process.This is across numerous servers.  We haven't changed anything and our services use Adobe Sign hundreds of times a day.I have a case logged and am waiting to hear back.Any one else having issues?

Hi Adobe Sign (users),Is it also possible to create a workflow where the recipient (cc) is specified per document and only for that document? I'm looking for the ability to sign a set of documents (say 5 PDFs) in one flow where, after having received the signatures, the documents are send out to five different departments. The problem is that these departments are not allowed to see the other documents; as would currently happen if I enter all of their email addresses in the cc field. Any ideas on how I can achieve this using Adobe Sign?Background: I'm trying to assess whether we can use Adobe Sign to automate our current business process in which we are still signing documentation with a 'wet' signature. In this process we sign 5 to 15 different documents at once, and send these out to various other departments within the business or external. The easy solution in Adobe Sign is to create a separate flow per document, but that would be too much of an e-mail burden on the users.Thanks f

I frequently send documents for signature to colleagues, and it works smoothly for all of my colleagues except for one. Most times when I send her a document through Adobe Sign (signing set to 'sign in any order') and she sends it back to me, the signature field will look as though no signature was added (the prompt to digitally sign is still there). We have been trying to figure out the issue for a while, and today found that if she manually validates each of the previous digital signatures, that she then has the ability to digitally sign and submit through the system.Any ideas why this might be? Maybe there's an account setting I can help her change to circumvent this additional validation step? Help and advice are appreciated, thanks!

When creating an agreement (using the POST /agreements endpoint), we can choose to use Phone Authentication. Below is a screenshot of the request payload for PhoneInfo.So my questions are as below:1. What are the possible values to populate for countryCode and countryIsoCode?2. What are the list of supported countries?3. If I choose Phone authentication are both countryCode and countryIsoCode required? Or can I just populate either one?PhoneInfo {phone (string😞 The phone number required for the recipient to view and sign the document if authentication type is PHONE,countryCode (string, optional😞 The numeric country calling code (ISD code) required for the recipient to view and sign the document if authentication type is PHONE,countryIsoCode (string, optional😞 The country ISO Alpha-2 code required for the recipient to view and sign the document if authentication type is PHONE}Adobe Sign​

Hello,I am creating a number of PDF's that need to be filled out by one person and then signed by another person as soon as the form is completed.  One person is using an intake form and the other person is answering the questions.  When the form is complete the person answering the questions needs to be able to sign the form.  The forms are completed on Surface Pro's that have a pen and finger signature capabilities.  Is this possible with Adobe Fill & Sign?  If not, how else can this be completed.  I don't want the person filling out the form have to email it to the recipient for signature, the person that signs the form may or may not have access to a computer and ma not even have an email address.  I am creating the forms in Adobe Pro DC, using the Adobe products is there any way to accomplish this?Kind regards,Joh

Hi guys,I'm a brazilian Lawyer. I use to sign lots of documents every single day.A suggest to include a topic that allow to see if it's signed just by hover the cursor over the doc.it would be very usefull.any doubts, I'm availablexoxoplease, gime a feed back if its a good idea, Id be very happy. .

Our company does not currently use Adobe Sign.We are wondering if Adobe Sign has the option to create a table to add to a document - and then also add the desired text boxes and drop downs associated with the table for the signer to fill out.If that option exists in Adobe Sign it might have an option to select a desired number of rows and columns to put in the table to add to the document, which is a feature we are looking for. Only some of our documents would need this additional table as an option to put in. Does an option of a table exist in Adobe Sign?

Hello Everyone,Is there any apex sample code that I can use that uses REST API to send agreement to adobe sign server and get the id ?The thing I need is I don't need to mail it to the recipient just only a click in button it will show the agreement in the secure.na2.echosign.com website. does this really need a REST?Please HelpThank you

Hi, My name is Teresa NanakornpanomI have problems sending documents to be sign, in the middle of the process goes on downloading, and it does not stop do not let me send the documents.  What am I doing wrong? please help I really need someone to call me or tell me what is wrong.

This workflow did not solve my problem.  I am using Adobe Pro Acrobat DC.  I do not see anywhere to add a digital signature.  Please help.

Hello!I desperately need to create Reusable Form Field Layer templates however when I go to create a new template, the "Template Type" option does not appear anywhere. I cannot edit or change the template type anywhere that I can find. Any assistance would be greatly appreciated.Thank you!

I am having this exact same issue, and my name cannot be changed in my profile. I have a business account, so I don't know why Adobe Sign would send the invoices with my personal name anyway? Can you please email me and let me know how to make the change this information, or can you please do it for me?

Using Adobe Acrobat Reader DC 20.19.010.20099.  Have two licenses for Adobe Sign (formerly Echosign).  Constantly, as in several times a week, sometimes multiple times a day, the software will not work with Adobe Sign.  Normally, we load the document (done), click on the Adobe Sign link on the right (done), it confirms the file we are sending and click Continue (done), and then it should prompt for the addressee.  Unfortunately, even though we are signed in, it prompts "Adobe Sign, Send documents for signature in a few simple steps" and a button that says "Upgrade."  Well, we're already paying customers!  It was working ten minutes ago.  If you click on "Upgrade" it opens a browser and prompts for payment.  Well, that's not what we we want.  We close by clicking "close" in the upper right, but it starts the process over again.  Obviously, it does not know we are paid users.  So, we click on the profile icon in the far upper right,

Hi, Does anyone know how I can resolve this problem:I need to send an agreement to a client and want to include fields in the form that I will need to fill in once the client is happy - and then a completed PDF will be sent to both of us. Adobe Sign works fine when I just put in fields for the client, but if I include fields for myself in there, I get: Error message: Incomplete reply from server.Thanks.

Creating a template that i am going to send for signature.  Added fields and then saved.  I lose the template and all the fields and then I get a Session error.  I have also tried to add fields (via Preview and Add Fields) before I send for signature and also get a session error.  First time this has happened and it happens in both Chrome and Safari.Has anyone experienced this issue and have a potential idea of how to resolve?Andy