Adobe Acrobat Sign

I was asked to create an account and after that I cannot access any file on my iPad. Please help me. I don’t want to loose my files because they are very important. Thank you in advance

I'm on the Team account. Thanks!

I am able to 'fill and sign' a PDF but when I send for signature the page just freezes with a round ball circling.  I have urgent contracts to get signed this week and this is very frustrating.I am using a MAC and have not had any problems prior to this week.  I am uninstalled Adobe and reinstalled.  I have tried to manage the whole process in the cloud and the same thing happens.Can anyone assist?ThanksSally

How do I delete a document after yesterday's new revision?  I don't see an option anywhere to delete a document - draft, in process, or signed & filed...

Hi,I have been using Adobe Esign restfull API integrated in my application for electronic signature facility. I need to be able to send some additional documents along with my singable document with envelope.These documents are going to be the ones a signature must view before being able to sign actual document.I have bee looking for ways to do this however I could not find any solution.Please suggest if it is even possible to be done or not in Adobe sign using restfull APIs.

I send out many copies of the same document to be signed throughout our company. I can no longer tell who they have been sent to if I want to maintain certain documents, or if it needs to be removed, without clicking on each one to see who it has been sent to. And not being able to delete the documents sent for signatures and only cancel them adds to the on going list and makes finding documents even more cumbersome. This update is not user friendly at all. Its like it has been broken down to the most basic information and that is all we get to maintain our documents sent out for signatures.

I need to create sub-groups in my account, but I can't even start because the buttons for users and groups do not appear in my account dashboard. How can I have it so they appear?

I have been sending documents for signature for a long time using Adobe Sign without any issues. This has changed recently and many documents have not been signed as the receiver has stated they have been unable to sign it!To find out the issue, I sent a document to be signed through another email address I use.  When I click on the link to go to the document, it now asks me to sign in.  This email address does not have an adobe account, so I don't understand why I should have to set one up, just to sign a document which someone else sends.This is why I use Adobe to ask others to securely sign documents without the need of everyone having an account with adobe.  It does not seem to work every time any more.Ideas?

For E-Signatures you could click share and enter an email address to share what you sent. I see the share option is gone? Is there another way to share now?

can a signed form be directed to a specific adobe dc folder or Dropbox or does it need to be manually moved once it it s signed and returned ?

Im still getting "server blocked by extension" error in Chrome or no Adobe Cloud Document window at all in Safari after the browser session expires.  Are there any solutions to this other than resetting the cache and restarting the browser each time the session expires?  It happens in Safari, Chrome, and Firefox so its not a browser issue, per se.On the bright side, after clicking OK to reload the page I've noticed that if you wait approx 10 minutes after the Google sad face appears, the Document Cloud application will magically work again.In layman's terms, the application window on the Adobe Document Cloud works UNTIL it times out from inactivity and when you click to reload the page a sad face appears along with "requests to the server are blocked".  The solution is to reset the cache and restart the browser at which point the document web app window will work again until....thats right, unless you leave it open and the session expires..then the sad face.Can you see m

Hi,I've got several combinations of legal documents I need to send for signatures, and they've all been set up as individual Templates in my library, so I can change the combination as required depending on who I send them to. Yet when I Send for signatures and attach any additional documents, the first document always appears fine, but then random form fields in the additional documents change for no reason. So a Name field turns into a date, or a Title turns into Company.Help?

Trying to add stamps to a PDF document using this as a reference   Adobe Sign Text Tag Guide The probleme is that on one adobe sign flow the stamp for signer3 is shown correctly, but for signer4 nothing is shown.  On another test, the stamp is shown for signer4, but not for signer3.Any ideas.

I am not able to find the option to create stamp, i have seen adobe stamps with very details in it as we zoom it, i need to create slimier stamp for my company, please guide me how to create and stamp documents.

Hi,I need to send a contract to a couple with one e-mail address that requires both signatures. I've read the adobe step-by-step guide but keep hitting the same snag:When I try to assign an email to each signature box, it shows the two emails but neither of them have the (1) next to the email address. So when I try to label the second signature field, it changes the first one as well. This creates the issue of my clients trying to sign the contract, but both fields have to have the same signature in order to be signed. Another note: in the step by step guide, after you upload files, it says to click "preview and add signature fields", but I don't have that option. Not sure if they are related or not. How can I fix this issue?

I have recently gotten my manager to setup a workflow in Adobe Sign, for a specific document.We have published the workflow and are able to retrieve the details form the rest API.https://transperfect.na2.echosign.com/public/docs/restapi/v5#!/workflows/getWorkflowInfothe response looks to be ok in order to get the workflow to send the agreement:{    "name": "5771f473b70b2f6151bf662cd64db2b7",    "displayName": "Letter",    "created": "2018-11-27T02:32:12-08:00",    "modified": "2018-11-27T02:32:12-08:00",    "status": "ACTIVE",    "scope": "GROUP",    "scopeId": "",    "description": "Please select a person to approve and a person to issue the document to",    "agreementNameInfo": {        "required": true,        "defaultValue": "To customize",      &nbsp

I have a document that we send to customers to both sign and enter in credit card information. These forms are emailed using "Send for signature" feature in Adobe Acrobat pro-DC. I just need to know how I can encrypt a text field after a customer put's in their Credit card info, and then decrypt it once I get it back.

Nebraska law does not authorize Adobe Sign and I cannot seem to get an answer from Adobe.  Adobe's own website states, "It is rare to have e-signatures challenged in court.  But if it should ever happen to your organization, Adobe is here for you."  According to the Nebraska Secretary of State's Office, the only authority that is approved in Nebraska is DocuSign.  Are any other states having issues?  Thoughts?  I appreciate any guidance.

Hello, I'm on a trial of Adobe Sign. I was trying to configure SAML authentication. Something went wrong in the configuration and now I can't get back in because it keeps on making me sign in through my SAML IdP, which of course fails.Speaking with Adobe Support, they said "SAML can't be modified in Trial and password reset should work for you." I tried the password reset and it says my account can't be reset. Then they said since it's a trial account, they cannot help me further.Any ideas on what to do next?

Hello community,I would like to test the trial version in SharePoint Online, but we got a login issue.it show me an error message "OAuth failed. Please try again.".I followed the instructions to integrate Adobe Sign + SharePoint online per this link:Adobe Sign for SharePoint Online - Installation GuideI can confirm that I'm a member of the 'Owners' and the 'Members' group, with Full Control permissions. Moreover, I'm a Global Admin on my Microsoft Tenant Account.

I need help with my free developer account, when i navigate under Adobe Sign Api and Click API information, it seems i cant see the option where to add some integration key. please help!

Hi,The product was working fine, I had to change email address and username as the person using the product was changing.Ever since I did that I now can't login and get the error message:"We have encountered an issue due to possible Adobe ID change, Please contact your IT administrator or Adobe support"I waited a few days thinking it might have been a change that took time to propagate, but still no luck more than 5 days later.I rang and clarified the account details which are correct, I have verified the new email address, but I can;t get on to your chat portal and this appears to be my onlyoption..The error is the same on multiple PC's, so it's not just my workstation..Please help!Thanks - Luke.

Hi,I have created a template consists of form fields of check boxes and text fields to be used on a daily basis.  I am looking to first pre-fill the form as the author without signing the document and then sending it for signature only to 2 others.  I set the fields to all show pre-fill with the exception of the 2 signatures which I set them for their own step.  I cannot find a way to pre-fill the form prior to setting up the email addresses so I went ahead and added myself as the first signer which allows me to prefill the form but it also requires me to sign even though I have not assigned a spot for me to sign.1. Is there a way for me to pre-fill only without signing prior to sending?2. Is there a way to send seperate PDFs under one email and not have them auto populate the names?  For example I attached the same form twice to complete on 2 seperate employees.  It showed up twice but ended up auto populating the same and titles,etc on both forms rather than

Hi,I created a Adobe Sign developer account and I'm attempting to follow the following directions to obtain an Integration Key (Adobe Experience Manager Help | Configuring Adobe Sign services in AEM Forms)  However, I don't see the option under Personal Preferences as indicated in the instructions.  The instructions also mention the fact that I may have to contact Adobe to enable Integration Key access.  How do I go about doing that?Thanks,M.

Our users are reporting that they can enter the email information and change the document name for sending using a workflow, however, when they click on send, they are receiving a document library error, and the form will not send.  I also received an error that simply said "Something went wrong.  Please try again after sometime."  On my third or fourth attempt, it finally went through.We have been using these documents and workflows for almost a year now.  The only change is yesterday's update.  Is there a workaround?  Do I need to open each template and each workflow and re-save them, or remove and re-add the template to the workflow?  Removing and re-adding the document to the workflow is what fixed it for the one I had to send today.