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When sending via Mega Sign, there is no option to set reminders on a per-agreement basis (as opposed to the standard "Get a Document Signed" workflow). After sending via Mega Sign, it is possible to select agreement instances on a per-email address basis to set reminders, but it is not possible to do this in bulk or to multi-select addresses (let alone set on a conditional basis for all recipients whose agreements are "Out For Signature"). In Account Settings, there is an option to "Set a default reminder for agreements created by users in this account" - does anyone know how this Account Settings reminders default interacts with Mega Send agreements? thanks,LeeNote that this is one of many glaring shortcomings with regards to Mega Sign, and anyone considering using this feature is encouraged to thoroughly think through your needs. Be forewarned that the available documentation does not adequately surface the ways in which the features for one-off agreements are not available for Mega
The court I work in requires signature to be in blue ink. Currently we use a few services that allows this. I love how adobe is real easy but is there anyway I can have it so when I send document for an e-signature to a client is comes back in blue?
Hi everyone,I couldn't find any documents regarding my question.Consider the case where I send a GET request to https://api.na1.echosign.com:443/api/rest/v5/agreements, Does Adobe Sign impose a limit on the number of times I can make that request per second, per day, per month, and per year?Regards,Ricky
I'm locked out of the ability to route important documents for signature with the error message given in the title. Has anybody experienced this issue? How can it be corrected? I'm on a full, paid Adobe Creative Cloud subscription and all the support links seem to all end up here in the forums.Thank you!
Hello,I want to obtain auth token programmatically and not use the browser flow to get authorization code which is used to obtain auth token.I read on the fourms people solved it by using "integration_key". How do i do that ?I intend to use javascript SDK.Thanks,Nirav
I need to send a document in which there is a section showing the signer to choose one option or another, for example, "yes" or "no". Before I send the document, I click on "initials" and drag it to the Yes line and then to the No line, so that the signer can choose which one they want.In the past some signers chose both, in error (even after saying "choose one or the other"). How do I make one selection non-chooseable once the other selection is chosen? Is this possible? If the signer chooses to initial by "yes", what do I need to do in Echosign to make it so they can't initial by "no" ?Also what is the phone number for Adobe Echosign? I would also like to speak to a customer service representative and can't find it on the website. Thank you!
How do i replace just the pdf doc without having to start from scratch and input each data/sign field again for the entire document. There may be minor word corrections on the master pdf doc and i don't want to have to import a whole new doc to overlay all the fields again.
Hi all,I started by creating a html form and using a PHP plugin called FPDF, converted the form data to a .pdf file. Then using the "try it out" functionality on the Adobe Sign page I uploaded the document and created a widget from it which was then sent to the recipient(me) for signing with a bunch of pre-filled fields using the data supplied from the HTML form.As I am only using the trial at the moment I don't know whether I will have time to test the whole process before it runs out. What I want to know is could I get these two working in tandem so the workflow would be a long the lines of:User visits page and fills in HTML formThe data from HTML form is pushed to a pdf fileVia the adobe sign API that file is uploaded to Adobe and from that a widget is createdThen either the document is emailed to the user or the user is directed the hosted URL to sign
We currerntly issue and send PDFs programmatically - all sent automatically from one email account.If we integrate to Sign it seems we have to send them with a user's email address - but we want to continue to send from one standard email address.We need to do this with the Sign API, without any requirement to log in to the Sign GUI.For each 'send' we do know who the user is, so we could push the user name through.Can anyone suggest where we find tips/tutorials/pointers for how to do all this? It's not clear what section to look underThanks
Im getting this message after I sign a document and after Adobe SIgn says processingThis needs fixing urgently as it is end of financial year and I am doing bulk renewal of contracts
When I use the Fill & Sign tool and I select the signature tab the search icon appears and never finds my signature as per below:I have previously used my added signature and initials but for some reason it no longer wants to work.If somebody could help me out it would be much appreciated.Thanks
I have releases that I have signed by both parties and the email I received says they have been filed but I'm still getting asked to submit them. Do I have to pay for Adobe Sign to complete the process?
Can I send a Mega Sign document through Egnyte
I've had issues with the app crashing for awhile now. I've tried everything I can think of including getting a new iPad. It would happen all the time with my old iPad, so we tried resetting it, restarting it, I would constantly delete and re-download the app. All these things fixed the problem temporarily and then it would begin again. Eventually we finally switched to a new iPad figuring that our 5 year old iPad was the problem, This solved the crashing issue for several months and I found the new iPad to be working great. Now its consistently crashing, possibly worse than before. Its very frustrating because I will be signing a document with someone and half way through or even right at the end, the app crashes and I have to start from the beginning filling in information and getting their signatures. I sign with people using this app several times a day almost every day. I don't understand why this keeps happening and I desperately need a solution because this is a very inconvenient
HiI am thinking of buying an Adobe Sign Individual Plan, but I have a few questions:- Can you tell me if I have to commit to a whole year, or can I cancel at any time?- Is there a file size limit to documents that can be sent?- Is there a page count size limit to documents that can be sent?many thanks
Hi SupportOur Echosign stopped working in April, We are tried to reenter the api key, it says api key is invalid.Echosign 2.1.76 running on CRM2011Can you please adviceOr let us know if any other channels we can contact to resolve this issueThanksBony[Personal info removed by Mod: email, ]
Hello,Our company signed a Data Retention Agreement for our Business Adobe Sign account in Aug. 2017, and it is set to purge documents after 30 days. However, none of our documents, signed or unsigned/cancelled, are being deleted automatically. We have a huge back log of documents now that we don't want to have to individually delete, since the data retention protocol should be happening. I am also having trouble accessing support/Contact Us page from our business account, so I have come to forum to request that a member of Adobe Sign customer support to reach out to me so we can make sure our Data Retention Agreement is in effect. Feel free to message me directly and I can give our account details.Thank you,Angie F.Portland DBT Institute
Hi,I have created an Adobe Sign form that must be completed by one person and then sent to two other people for signature.How can I get both signatories to change what has already been completed by the first?I tried to put the first user's fields in "Anyone" mode but it doesn't work.Thank you.
Hi,I have adobe acrobat standard DC for business. I am trying to use the Adobe sign app to send and track documents, and I also wanted to run or create reports but I don't have that option. Do I need a different version to have that feature?Thank you.
Is it possible to create a document using the REST API, then use the Adobe Sign UI to add recipients and send the document?Basically we want to send a document out of our system and redirect the user to Adobe Sign to finish the process.
Is there an App from adobe that will allow you to use your CAC to sign a document. Four instance if you download your CAC certificate using another software can you sign with that certificate on a document.
We recently had a salesperson leave our organization. When deactivating his account, we need to move some of his agreements to other associates. How can I move these agreements? Is there a way to move all of his signed agreements to a "common user" to provide easy access after he is deactivated?
I am trying to understand whether a "validation" process is required i.e., Installation Qualification (IQ), Operational Qualification (OQ) and/or Performance Qualification (PQ) for using Adobe Sign?
Can someone help me to understand how to change name and email in my profile on Adobe sign?
I sent out documents via mega sign. How do I download ALL the documents at once instead of one at a time?
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