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I recently received a form that required I provide some sensitive information and then sign it.I filled the information and signed it, incorrectly assuming that it was all protected.When I received the email confirmation, I noticed that in plain view on the email was an image with the sensitive information visible.The worst part is that clicking on the image displays the full form in Adobe Sign to anybody with the link.I have asked the requesting party to delete the document and I have deleted it myself from my adobe sign account (it is no longer visible under manage).However, the link sent with the confirmation email is still active (clicking on it continues to display the full document).What can I do to make sure this data cannot be accessed going forward?
Hi Community. It is possible to send one registration form to multiple users, without the other users seeing the filled in data?I have to send out a registration for every new customer (about 100 new customers a month) incl. their signature.Therefore, it is always the same blank form, which every new customer has to fill in.I thought about sending 25-30 mails once a week at once.Of course, I don't want other customers to see the sensitive data of each other. Is there a way to do that with Adobe sign?Or another adobe solution? I want to make the process of signing as simple as possible for our customers. Thank you for your help! Yvonne
Currently Adobe Sign requires recipients to enter their name before accepting their signature:Not sure if this is relevant or not, but I'm currently on a trial account. Any help would be much appreciated.
Hi,Does anyone know what the spf entries should be when you're using Adobe Sign from Australia?Cheers,Dan
I would like to send agreement using Salesforce Apex without user intervention. Also we are using Conga to do document merge and as part of the same request I would like to send document. Based on the documentation provided by Conga I am using ESSVBA=1 but still agreement is created and remains in the Draft state rather than being sent. Any help please if anyone have tried to achieve something similar.
Hello,I have created a counter signature widget and it worked great, but the filler can see the counter signees email address and we can't have that visible. Is there anyway I can setup a widget so they can't see the email?
Current Team price plan is 30,99 Euros / per seat / per month. What is the "per seat" stand for? The number of people inside the company from which a signing sequence is initiated or something else?Example: The support contracts signed between clients and company are about 1000/year. Each contract file to be signed has <100 pages and <10MB size.There are 2 users who start the signature procedure and 2 executives who sign on behalf of the company. How many seats do this company need to buy?
I am putting together a Direct Deposit form for a new hire. I have figured out how to require the signer to enter digits and I put a maximum # of digits allowed. How can I require a minimum amount of digits?
I am researching the use of electronic signatures and have some questions regarding transaction limits for the receiving party outside of my organization.At any time, will there be a cost to the receiving party to sign a document? For example, if I am an enterprise customer with a 10 seats and 10 transactions per seat per month and I send 100 transactions to one external party in one month, is there a charge to that party?What if they are also an AbobeSign customer, do these transactions count against their transaction account?Thanks in advance,Mike
After I reset my Adobe cloud ID, I can no longer use Adobe Sign.The reason seems to be the Adobe Sign email is different with my Adobe cloud ID.Anyone knows how to reset the email address in the Adobe Sign?Thanks!
Is the eSign templates and dialogs interface available in Greek language localization?If not can it be done by the user?Thank you
Our users are getting the same error. Can you pls share what the resolution is for this issue ASAP. Thanks.
G'day all, I have a customer who wants to add an additional PDF to their current process, however it is not a form - it's a straight piece of information with no user interaction.From what I have read / experimented with, it will force a signature at the bottom even if i don't put any fields on the page.My gut feeling is that every document must have a signature field, but I'm open to other ideas around thisCheers all
I have the same problem as well, can you help me as soon as possible? Thanks in advace!
I am trying to configure a request to the REST API to send a workflow. The workflow requires a file, which can be one of several depending on the request. When I pass the workflow library document ID of the file I want to include, in the "fileInfos" object, the API returns an error: INVALID_TRANSIENTDOCUMENT_IDThe API documentation says: Note: Only one of the four parameters in every FileInfo object must be specified even though the fileInfos object documentation only has three parameters: "name", "transientDocumentId", and "workflowLibraryDocumentId" and none of them are specified as optional.{ "documentCreationInfo": { "name": "TEST AGREEMENT NAME", "fileInfos": [ { "name": "document1", "workflowLibraryDocumentId": "...ENwh1iObQMUWQEfMo9KHyf7D..." } ],
Hello,We are exploring getting the Adobe Sign Enterprise version that will have the Private Message function. I have a few questions that I hope Adobe can help me with:1. Is there a word limit to the private messages?2. We have an cover letter that we route internally for signatures first before sending it out for external signatures. Is there any way for us to route the cover letter along with the agreement internally and then remove the cover letter before sending it out externally?Thank you,Pablo
I'm trying to create an agreement using a workflow with the API. I've uploaded a document and gotten the transaction ID which I use to specify the document and I specify a single email to receive the agreement but I always receive the Invalid Workflow ID error though I'm fairly certain the workflow ID is correct.This workflow ID was obtained using the GET workflows API call: 3AAABLblqZhDL9iFHskPvlzh0q_r9umjkopeGvc_k8riBgZnnmrPw4LKyFZM2P9BpcEGdMA-28ctWHVjaBnvtFfJ6gZ170tlpThe body of my request looks like this:{"documentCreationInfo":{"fileInfos":[{"name":"pdf-sample.pdf","transientDocumentId":"3AAABLblqZhBivT81PYMWUoKSWyB1Yd9T92TGUyhRV6yLIO_7skJwqsQPQJxmDvykiCIl5rv7QnmFU06VHFxjsYxqM4OfqOUg9zJ2jhBX1WS5-b-WBU9Dl5Oq-gTCzufFMRwYaAcI48vArJeLeSH-VpsdmREs6xBSFqFI_huHp48NOnm79oJ2NZJGydDa8N6RswhW7sA3tFq_fCYkB5d6i233AVAqSKSx9sDLK97YAfJgQq8opXHb7GA70ne-Jw2hJPgrCsLmjREZa2Rj8zXDFvPV8e4x6_E8oGkLkWDefYgdqJFf2U5gGqcg8uwPbba7-81oiqUJ27c*"}],"name":"My Workflow Agreement","recipientsListInfo":[{"name":"u
HiI am getting "You cannot add that email address to your account. Please see this Knowledge Base Article for more information." when trying to add a user.When I display active and inactive users, I don't see the same e-mail address pre-existing. I did previously send a request to sign a document to the new email address so I believe this is now preventing me to add it as a user in the system. I cancelled the document signing request to this email I want to setup as a user. I don't believe this is a domain issue as suggested in the help documentation as the same domain works for other users I am able to add. Any help is much appreciated.Trevor
I cannot access it today. No matter what PC or browser i try it gives an error and says to contact support.My other CC services all look fine, just cannot get into Sign this morning and need to send a document out.
I produce a PDF document as part of a multi-party biz flow. Before storing the document, however, I want to digitally certify the document with a cert from one of the AATL providers.There are no "signers" to speak of in this case. Is there a way for me to upload such transientDocument, get its ID and then produce a digitally certified PDF?
I wanted to see if I can do the following with Adobe Sign product.Define a template with a bunch of form data fields with validations.Send the template to a recipient.Once the recipient fills in the document and submits, the document to be received by sender andThe filled in data by the sender to be forwarded to a REST API URL where another system processes the data and stores the data in a custom database.I see that the first 3 steps can be achieved after going through the Sign product tutorials. However, I wanted to check if the task listed in 4th bullet point is achievable or not.Any help is highly appreciated.Thanks
how can i terminate my subscription with adobe at particular time?
i want to be able to send a pdf to be filled out by one of our trades as a JSA/SWMS as they need to fill it out for each job they do. sometimes they will have another trade come on site and help them out that trade then needs to sign the JSA as well. how to i send the PDF to the 1 trade person who is responsible for the job and have other signature boxes for if another trade happens to come on site and needs to sign off as well without having to send them the form?
Hi all,I have a question, we use Adobe sign to send our new starter form to new workers, the form is created in such a way that the new worker adds their details and attaches X documents as per the required fileds and then moves on to signing the document.Each form is sent with 1 participant and 1 approver (our office)My question: is there a way that once the document is completed and signed by the participant and it comes to our office for approval we are able to request the participant to amend the document, i.e if an item they have attached is not acceptable, or some additional detail needed?We have several instances when documents have come back to us for approval and a required attachment is not correct (they have tricked the system and taken a photo of a blank piece of paper or some equivelant)Please help with this as we are hitting a brick wall thus far, and having to decline the documents making the new workers start all over again and it is some times hard enough to get them t
Hello,We are wondering if it is possible to have the client sign/initial for each individual space? Our issue is not with signing for multiple signers, as we understand how to set that up. Right now they sign once, then “click to paste that signature” in every future signature location. But I am curious if we can set it to force the client to manually sign in every signature location. Thank you!
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