Adobe Acrobat Sign

I don't have the "send" option in my tabs and I got a message saying, "You are not authorized to send documents for signature. Please contact your account administrator." I'm the only user for this account. What's the problem?

Hi, please cancel my Adobe Sign account.  I signed on using the trial membership but have been unable to figure out how to cancel.  The forum responses say I need to sign in with my Adobe ID, but I didn't have an Adobe ID when I created the trial membership, it just asked for an e-mail address.  So now I created an Adobe ID with the same e-mail used in the Adobe Sign account but I'm unable to view the Adobe Sign account in "Plans" area of the Adobe ID account.Please just cancel my Adobe Sign account!!

I am trying to create a new user and I am getting an error " this user is already associated with a different account"......I am just now creating this user....how can I fix this problem!

I want to have my agreements signed by me, before I send it to the recepeints. I have tested the function where I ad myself before sending, but it will not allow me to sign?

Hi,We are generating pdf application forms using html and then the pdf is sent to users for their signature using Adobe Echosign API .we tried adding in html following html code to adjust the signature field length to fit inside given Div. It didnt help out.<table cellpadding="0" cellspacing="0" width="250" height="50" ><tr><td><em style="font-size:21pt; width:250px; display:block;">{{Sig_es_:signer1:signature}}</em></td></tr></table>How do we set the custom width for the signature field?Thanks in Advance for any help or solution

Adobe support has already told me that previewing documents in Adobe Sign before sending is impossible, so let's skip that entirely.Are there organizations that have found a way around this? Mega Sign works fine for us, but members of our unit prefer to proof our contracts before they go out. We traditionally mail-merge our contracts in Microsoft Word, which offers a preview, and we can then print hard copies or output those contracts as PDFs. However, the only way we've found to send those out in Adobe Sign is one at a time. We send out hundreds of contracts in one sitting at times, so this really isn't feasible.So, does anyone have a process in place to get around issues like this? I know the easy solution would be to trust the process and send everything through Mega Sign, but I'm not given that option. Thanks in advance.Dyrinda

Hi,I had gone through the document in Get the Access Token Where i had placed my client id but i was been redirected to a page where its showing "Unable to authorize access because the client configuration is invalid: invalid_request"  message. I had gone through Account > Adobe Sign API > API Applications > Create API Application and configured for oAuth. I had used the credentials from there, yet it's showing the message. I am new to echosign, any help will be appreciated.Thanks

I have created a multi-page dynamic pdf, fields on different pages populate other pages. There are math equations within it that allow the vendor/user to specify quantities they desire or not. Then there are mandatory fields for the final user to sign off on the contract. There are only supposed to be a few fields final user can access, check box, print name, date, sign.I have tried every combination of every possible thing I can think of. I went to support and did there suggestion, which took me 8 hours of reapplying a command to every field. And yes I saved the file every time I tried something.After all of that, some 30 hours of stress... every single time I send the file for signature the $ and decimal value disappear from the form!  I have literally tried everything I can possibly access. I must be missing some step. Please help gang!!This is before ^^^ and after sending below.

Hi,I am from the Summit Area YMCA, and I have a 15 day trial right now with Adobe Sign.  We are looking for the best way to set Adobe Sign up to allow us to:Create reusable fill-able forms (Membership Waiver, Termination, On Hold Request, Change of Status, and so on) that a member can easily get to via a KIOSK/Website to sign after they complete their membership details in our member database.Save the signed forms under their name or ID (Unit ID automatically generated by our system).Download the saved forms to upload to our 3rd party repository called Content Verse.I just tried a test widget with a test waiver form, and it had me verify my email address, which we don't want.How do we setup the reusable fill-able forms, so that no verification is needed to sign?I know we can setup the widget URL on an iPad/KIOSK/Website, but is there any other ways to do this?We basically just need the member to be able to sign the forms while present, after they complete their membership in our d

Hi,There doesn't seem to be a feature that allows you to edit declined documents without having to save the document as a template before it has been sent.The only other option is to rewrite the document which can be frustrating when the change is small.Kind regards,Craig

I sent three separate documents in EchoSign, which have been returned signed. How do I save each document separately? I can save the document three times and save as Form 1, Form 2, Form 3.  But, when I open the documents, I can't delete the irrelevant pages. ???

I sent a document to 3 different people, 2 signed from a desktop with no problems but the 3rd is having trouble signing from his phone. He is able to access the document, click on the required box and sign but the 'Apply' button does not pop up. The only option he has is 'Cancel'. What could be going on to cause this issue and how can we fix it? He is using the signature draw feature on an iPhone 6s.Thank you in advance.

Hi All,Wondering if you can provide some information. I'm having trouble trying to DELETE /agreements/{id} from an independent REST request and from the developer API portal (try it out). From the REST request: I'm getting a 403 - "code":"PERMISSION_DENIED","message":"The API caller do not have the permission to execute this operation".I'm getting that whether or not I'm requesting the agreement_retention:account scope. From the developer portal: I generated a token using the interface, which pushes the retention scope visibility and I get the following error, "code": "DYNAMIC_DOCUMENT_EXPIRATION_NOT_ENABLED", "message": "The operation requires some account settings to be enabled. Please contact the Adobe Sign team to enable the settings."Is there something that I'm missing? Thanks,Tyler

I am using a 14 day trial Adobe Esign developer license to determine whether Adobe SIgn Enterprise will be a viable solution for our business, but am having trouble getting started. I did find a WP Plugin for Echosign, but it requires an API Key, which I cannot locate in my developer portal.I need to enable our customers to fill and sign forms without leaving our website, which is a wordpress site https://olivetreemortuary.com. I have spent the past two days reading the documentation and am utterly confused. Can someone give me direction? Ulicces Gonzalez, the rep that set up my trial, promised 24 hour phone support, but I cannot even access that. Please help - my email is(Emaill Address and Phone # removed by moderator)

We have several old templates that are now showing up under "My Documents" when trying to send from the library on the dashboard page. However, these documents do not appear in our templates on the "Manage" page. These templates are older than 30-45 days so I probably just can't see them but can't figure out how to remove them so they are not cluttering the template library on the dashboard. How can I find and delete these templates? !

Hi - thanks in advance for any help.  I'm trying to accomplish the following 2 tasks, none of which is "built in" to Adobe Sign.  1. I need an inputted value to appear as follows:  Signer inputs “400000” and it displays as “$400,000”.  If I choose “entered value” for a text box, this is not possible.  If I choose “calculated value”, then it is possible, except when I try to insert the input as a calculated value (i.e., in Field 1 I input the calculation (abs[Field1]), I get an error message saying there’s a circular reference.  2.  I need to have people input an ID number. The format is XX-XXXXXXX.  There’s an option to validate a SSN, but obviously this is a different format.  Given the capability to do it for SSN, I am assuming there is some script that can be inputted to verify my ID number instead.

Hi there,first of all I would like to apologise if this question is already present in the forum, but I was unable to find anything similar.I also need to say that I am a novice with this software and trying to learn using all tutorials available.Task:I was able to create a fillable form. The form is divided in three sections.On a daily basis the form needs to be filled and signed from Dept1(which is also the one sending the file out), passed to Dept2 to fill and sign, then again to Dept3 which will also fills and signs it.I managed to create the form, specifying the order of signatures. We tried and it works fine.Challenges:My problem is that the same form, with the same requirements and hierarchy, must be sent to the same people on a daily basis.Could you please suggest the best way to do this and in the less complicated way for the sender (Dept1)?Is there any way to automate this process so that it is initiated every day at the same time?can the form contain a link to the a folder i

Hi,I have created a PDF form which I have uploaded as a template to Adobe Sign but text formatting such as bold has been removed from the text boxes created for the user to fill in.Is there anyway to prevent this from happening?Regards,Craig

Recommend feature to suppress supporting documents in Account > Global Settings > Send an extra copy of every signed agreement to these email addresses and related feature in API POST/ agreement call for individual recipients and CCs.Customers interested: Mason & Vaughan Holdings Ltd.

Good morning!Can I use Adobe for a digital signature?

Lately we have noticed error messages appearing in the middle of our documents after we upload them.  The .doc source material will go into Adobe without an error, and then once the document is "sent" out for signing an error message will appear in the middle of the paragraphs.  The error message reads "Error!  Bookmark not defined. Error!"This seems to be something that is being inserted into the document by the Adobe Sign program, and we aren't sure why or how to stop it.  Would love any help with this.Thanks.

I would like to be able to send a client our contract and allow them to read and sign.  They will then fax document back to me. I will sign and date.  I could then fax the document back to them or if they do not have access to a fax then I could scan document and send back to them as an attachment to an e-mail, right?  But I am wondering about authenticating my date and signature.  What if I do not send the document back right away for whatever reason.  Then I realize I need to get the document back to client maybe the next day or even one or two weeks later (If I really goofed).  I need something in place to say or authenticate that I indeed did sign the document and to also 'guarantee' that I did so on the date that I said I did.  I think I'm making this too difficult.  Does anyone understand what I'm asking?  Yes I know I sound technologically challenged.  At least I am trying.  Right now e signatures and/or digital signatures a

Is it possible to "bulk" delegate hundreds of agreements instead of individually delegating each agreement?

If a user receives hundreds of agreements per month to electronically sign, is it possible for that user to bulk sign these agreements instead of signing each one independently?

I have a web application in the USA, which authorizes the client. The customer enters the data within my service(first name, surname). I want to use  KBA service from LexisNexis through AdobeSign. I redirect the client to AdobeSign with API and he/she enters the data in the AdobeSign.How can I determine  that data (first name, surname) on my service and Adobe Sign are identical?Is it possible to do with my application?