Adobe Acrobat Sign

Why have I received maintenance indications for two days and am therefore unable to use the Adobe Sign app to send a letter for signature to my client.  I am really frustrated and there does not appear to be any way to speak with a Support team member from Adobe to address my problem.  I get a maintenance message.  I get a message that appending my document is not allowed.  I get logged off automatically.  Really frustrating, Adobe!

Am I able to send documents from adobe Sign to mass amounts of emails. I am not figuring out how but maybe its just me? Please help.

We typically send documents to clients, trustees, etc for signing via their unique email addresses .. no problems there.    However, some documents also demand the signature of a witness. How do we go about fulfilling this requirement through Adobe Document Cloud eSign services?   Do our clients need to nominate a witness first (i.e. give us the intended witness' email address) so we can include the witness' email address when we prepare a document for signing? Therefore as soon as the client signs, the document is then emailed to the nominated witness to sign and verify?   I was looking at another product called Secured Signing which allows a signatory to invite a witness of their choosing to verify the document:   http://player.vimeo.com/video/114937340 http://player.vimeo.com/video/114937341   Is there a way to do anything similar through Adobe Document Cloud eSign services?   Thanks in advance

Hello, on Adobe Sign I can't find the "change language" setting. When I send a document to sign our customers receive it in English and not in Italian.   How could I fix this?   Thanks.  

Good day I have a user that uses a Mac and is having issues opening Adobe Sign from Safari.Does anyone perhaps have a solution for this.Safari is up to date.  

devo inserire la firma su tutte le pagine di un documento GIA' IN PDF, MOLTO LUNGO. ESISTE UNA FUNZIONE PER RIPETERE IL TIMBRO O LA FIRMA?

A reminder is still being sent out to individuals who have already signed a document.  I set the reminder for "daily" with no due date.  Please help!

Hi Adobe Support Community,I have created a SharePoint site in my compnay domain, in the SharePoint site content, I added Adobe Sign app, recently we found out the SharePoint site document 'send for signature' takes forever loading it to AdobeSign, so we thought of removing the app and adding the app again. We soon saw the error "sorry, we can't remove the app". The Adobe Sign app is now gray out, unable to use it anymore. After some research, we also think it might be the retention policy that we have enabled on this sharepoint site affected the app deletion, so we deleted the Microsoft Compliance retention policy for this Sharepoint Site. It has been more than 3 days now since I cleared all existing retention labels on the site and deleted the policy. Whenever I tried to delete the Adobe Sign app, the error persists. How can I re-add/enable the Adobe Sign feature on SharePoint again?Any comment or suggestion is much appreciated!Thank you,Xiao

I use adobe acrobat pro dc to edit pdf contracts for my real estate transactions. I do use the "send for signature tab" within that program, but to be frank, it sucks. Never sends to anyone and I cant get multiple signatures. Adobe sign looks simple, however I JUST purchased adobe acrobat pro DC and I'm going to be let down if adobe sign Is extra.. thanks for the help in advance.

Hi, I'm trying to sign in to input the redeem code to activate the student account but every time I try to sign in it always appears an error like this. Did I do something wrong or was it just a technical issue?

The Adobe Sign Outlook Add-in isn't working for the Outlook Desktop. We're running Office 365 version 2104. We can click on "Send for Signature" and "Fill & Sign" with no problem. We attach the file and when we click "Continue" to add the signature areas, the screen never loads. (See attached image). This always happens with any document we attach. What could be causing the issue? It's worked before, so why did it stop out of nowhere?

Hello – I am hoping to get help on how to accomplish something for my company. We have a form that is routed to 8 people for signatures. They sign in designated signature fields in a specific order. The data on the form changes but it always is routed to the same 8 people in the same order and with the same designated signature fields. I need a recommendation on the most efficient way to save the work flow for this form, so that we do not need to designate who must sign it and where their signatures must go each time we route it. Our current procedure is to use the Request E-signatures tool: We enter the 8 people who must sign it and then assign them to signature fields on our form. However, because those people will stay the same every time we route this form, we want to avoid this step. Is there a way to save a work flow, so that we can update the contents of a document but when we route it, it will always issue to the same group for signatures in the same order a

We have a business use case where the signer will use the device with the manager to draw signatures. So there is only one recipient and there can be more than 25 signers. We also need to auto-populate the signature fields on the document sent to the recipient without manually dragging and dropping the fields on the template. 

Hi! Over the past few weeks, my team has been trying to send contracts for signatures via the Adobe Sign app on their iPad. Unfortunately, they have been getting an error as follows: Unable to Send Document - Operation Failed! I have had them restart their iPads, update the Adobe Sign app, uninstall and reinstall the Adobe Sign app, and send different types of files with no success. Does anyone know how to fix this issue? Thanks in advance!

I am receing the above error message. I tried the following: 1. Loged out and back into Adobe Account. 2. Uninstalled/Reinstalled Adobe Acrobat Sign on Ipad 3. Restarted IPad 4. Tried different documents, and different sources (i.e. Box and Adobe Cloud) 5. Tried "send for signature" and "get signature in person" (I want to use in person option). 6. Confirmed that the files will open on the locations (i.e. went into Acrobat moble and IOS Files and opened the document)   None of the above worked. I continue to have either the above mentioned error message or "Unable to send document. Unable to complete request. Invalid or no file info is provided."

Hello,I've created a simple Adobe Sign form with 11 checkboxes.  PROBLEM:  I need to limit the number of checkboxes a user can select to 4 of the 11.  Can anyone help me with this please?  

Description of the Issue:When using Adobe Acrobat Sign on a mobile device, specifically involving two signers, the document requires signatures from both parties. The first signer successfully signs the document, and their signature appears as expected. However, wehn the second signer do the same the system still shows the message "One required field left" and does not allow the second signer to complete their signature. Eventhough all required fields are filled. Expected Outcome:This issue appears to be specific to mobile devices, signing works as expected on desktop platforms.Both signers should be able to sign the document successfully, and the message "One required field left" should disappear after the second signature is added.

Let's say I have a document to be signed by five people.  Four people have signed it, but one has disappeared. Is there a way to get Adobe Sign to consider this partially signed document to be complete with just the signatures that it has, or will the document be stuck in the cloud until all signatures are completed?

E Signature is a wonderful tool for real estate contracts, but the problem I am having is I get an offer signed, then present that to the owner and likely there is a counteroffer. But Adobe locks the signed offer and I cannot change it anymore. I need this system to keep the document open until a price and conditions are agreed upon. I am in New Zealand and this is the way contracts are negotiated, it must only be done by signed offers etc. Is there a way to use e-signature and keep the document "open" for changes?  Regards Franklin. 

Warning - The administrator of this account has prohibited delegation directly from email. In order to delegate to another signer please open theagreement and delegate from the Options menu on the upper left of the sign page.

Is there any way to change the setting for [Page Extraction] from Not Allowed to Allowed for the [security] level of documents sent via Adobesign?   

SSO is enabled. Now for few users and executives, they will have many different documents to esign every day. Document have different content. Now from user experience perspective, when they esign using SSO, they need to sign-in for each document. This is too much sign-in for them. Is there a way 1. Sign-in once using SSO and esign for couple or many document at once?OR2. They can check the list of documents and e-sign once?OR 3. Any other alternative using admin console or using enterprise or business account?

Adobe Sign: Want to set default radio button selected /checked using mergeInfo agreement api. For example:  Using api : https://api.na1.echosign.com/api/rest/v6/agreements/{agreementId}/formFields/mergeInfo{      "defaultValue": "1",      "fieldName": "partnership"} In above example i am trying to do the same but not shoiwng radio as a selected on adobe signurl. Can some on ehelp me on the same?

Have a simple PDF template and have entered text in all the appropriate boxes. This saves without issue. However when I try to send the document for e-signature, at the point I enter the recipients e-mail details, the template boxes empty of all the saved text.   

How can I skip a signer who is not able to sign and get the rest of the "que" to get their turn?