Adobe Scan

I lost almost all of my old scanned documents from adobe acrobat. I have been using the same account for a long time. My phone is iphone 14. ios 18.6.2. Please help me retrieve the file

My application is not working . Whenever i create a pdf it generates pdf and then suddenly the application closes itself and im unavle to access the application from last 2-3 days .. 

Hi all, I was going through my Adobe Scan files on my Android phone and deleted some of them. I then realized that I needed to retrieve one and searched for a solution and found that I could log into Adobe online and look for my files here as long as it is within 30 days of the deletion date: https://www.adobe.com/files/deleted However, it does not appear. I then made a test and immediately deleted another file from my Adobe Scan Android. Then went to check the deleted files folder again and it does not appear there. I then used a browser on my laptop and went online to my Adobe Scan subfolder in the cloud and deleted another test file. Now this time, I could find the deleted file inside the Deleted Files folder. So it appears to work from a web browser but not when I deleted it from the Android Adobe Scan app. How do I recover the file I deleted using the Adobe Scan app?? It doesn't appear to behave in sync as per the browser application. Help!

Hello Adobe Community,I regularly use Adobe Scan to scan documents, but some PDFs become quite large, especially when scanning multiple pages or documents with images.Is there a way to reduce the PDF file size directly in Adobe Scan without significantly affecting the text quality or readability?I would appreciate any tips or recommended settings for creating smaller PDFs that are easier to share by email or upload to websites.Thanks in advance for your help!

can’t edit scans anymore after 29.09.2026 iOS updatesee iOS menu attached.signing out / signing in does not help

I work for a county government department in California, and we were exploring the idea of using our MDM solution to push APKs to mobile devices. Is it possible to download the Adobe Scan APK to distribute it thusly?Thanks,--Robert Huss

Hi everyone,I'm new to using Adobe Scan and need help recovering a PDF.About a year ago, I created a 5-page PDF using Adobe Scan on my iPad by scanning photos. Around two weeks ago, I opened the PDF, edited just one page, and saved it. I'm not sure exactly how I saved it.Today, when I opened the PDF again, I found that only the edited page remained. The other four pages had disappeared.I've checked Adobe Acrobat Online and the “Your documents” section, but I can only find the edited page. I haven't been able to locate a Trash or Deleted folder either.Is there any way to recover the original 5-page PDF or restore its missing pages? These pages are important to me, and I'd really appreciate any guidance.

How can you return mmy money?

Just wondering if there is a way to confirm that my cancellation/refund request was recieved and is being processed?  I submitted the online form using the information provided in reply to my original inquiry on this forum but other than the 'form submitted' pop up i have had no other confirmation. I would like confirmation that my cancellation/refund request has been recieved prior to the 14 day cancellation/refund cut off.

Any pdf opened in Adobe scan does not rotates if someone wants to read it wide how is it possible 

Hello Adobe community,I accidentally deleted an important Adobe Scan PDF yesterday.The scan was created on my iPhone at approximately 11:30 AM, and I selected Save PDF. Approximately 30 minutes later, at around 12:00 PM, I accidentally deleted the scan from Adobe Scan.I have checked Adobe Scan, Adobe Cloud → Adobe Scan, Adobe Cloud → Deleted, and the Files app on my iPhone. The PDF is not available anywhere.Because the file was created only about 30 minutes before it was deleted , could you please check whether it may still be recoverable from any Adobe backend retention, backup, or temporary storage?Device: iPhoneApp: Adobe ScanScan time: approximately 11:30AMDeletion time: approximately 12:00 PMThe document is extremely important to me. I would greatly appreciate it if this could be escalated to the appropriate technical team for a recovery check.Thank you.

Last month I logged Adobe in laptop. After that i am not able to see n open old scan in my Android. Help

Well, my name is Jean Claude the reason l'm writing this it's because y'all charging me twice for service in the same Month11/22/25 : $10.5911/24/ 25: $7. 41 I would like to know why?

I signed up for a free trial of Adobe Scan Premium through the Google store on my phone, I went back and cancelled the subscription after a couple of days as it wasn't as useful as I'd hoped.Unfortunately it seems that there was an error or the cancellation didnt go through as I now have a pending charge for  $104.99 on my card. As soon as I noticed the charge I went back to the google store and found that the original cancellation can't have gone through.  Im hoping that since I cancelled the same day it tried to charge my card and have not used the app at all that I can be refunded as the issue was a technical error. Trying to navigate the website for help is useless, hence posting here. The Adobe website tells me to refer queries to Google but they then refer me back to Adobe......some clarity would be great

Is there any way to turn off the automatic upload to cloud feature ? There should be.Give users the freedom to choose if they want to upload the file or not. 

I subscribed for the monthly profile. However, I can't access the paid for services. Such as compression of a file. When I try, it asks me to subscribe. I am already signed in. 

How to change my sign from Adobe scan app

I need a refund pleaaaaaasssssseeeee

I subscribed to the annual plan on October 4th. I need to cancel it before the free trial ends but it is not reflected on my google play account. I have contacted Google Play but they don't have the option to cancel as it doesn't appear at their end.

I didn't signed up for the subscription now I m charged and I don't know how to cancel it. Pls cancel my subscription 

I have already subscribed to adobe scan, yet my service is not active. Why?

I have a paid adobe account but my mobile adobe scan is saying it's the free version not sure how to sync 

The scanned format is attached below 👇?? explain??

Hello Adobe community and moderators,I didn’t knew about this, but I accidentally got charged ₹2,675 for Adobe Scan yearly subscription. I got the mail on 3 October around 10:45 PM. After checking it, I cancelled the subscription from Google Play Store within around 30 minutes.I honestly don’t know how this subscription happened. I would never knowingly subscribe for such a high amount of ₹2,675. I cancelled it as soon as I came to know about the charge.Please if any Adobe moderator or support person can help me with the refund, I would really appreciate it. ₹2,675 is a very big amount for me and I really need the refund.Details:Order number: GPA.3322-8080-0686-04850..0Registered email: My Adobe account emailPlease help me with this and let me know if anything else is required from my side.Thank you.

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