Adobe Scan

I cancelled my free adobe scan 7 day subscription on day 5 but they still charged me full month fee from auto pay. i am not happy with this i need refund.I cancelled it on 13th may transaction id- 103294428350help me with my refund @Adobe

AI is okay but how about showing some real intelligence and sorting out this ‘waitung to upload’ mess in your app? Very frustrating.

Guten Tag ,wenn ich in Apple Store meine Abo gekündigt habe,bekomme ich das Geld automatisch erstattet? Oder wie funktioniert es ?

Sehr geehrtes Adobe-Team,ich möchte Sie dringend um eine Rückerstattung bitten.Ich hatte lediglich ein kostenloses Probeabo abgeschlossen. Die Mitgliedschaft wurde danach automatisch in ein kostenpflichtiges Jahresabo umgewandelt, ohne dass mir rechtzeitig eine deutliche Erinnerung oder Benachrichtigung geschickt wurde, damit ich das Abonnement kündigen konnte.Heute wurden plötzlich 59,99€ von meinem Konto abgebucht. Ich wollte dieses kostenpflichtige Abonnement niemals abschließen und benötige den Service überhaupt nicht. Ich habe die Mitgliedschaft nach der Testphase nicht bewusst genutzt.Für mich als Studentin ist dieser Betrag sehr hoch, und ich kann mir solche unerwarteten Kosten kaum leisten. Ich empfinde diese automatische Verlängerung ohne klare Erinnerung als unfair und bitte Sie daher um Verständnis und Kulanz.Ich bitte Sie höflich:das Abonnement sofort zu kündigen, und mir die 59,99€ vollständig zurückzuerstatten.Ich hoffe sehr auf Ihre Unterstützung und eine schnelle Lösung

7th April, 2026.I have read similar requests and tried the steps offered but still cant find my documents. I used the app for more than 3 years but All scans disappeared from my phone app, and desktop as well. I need assistance asap! 

I have an active Scan Premium subscription but the functions which come with premium (fast Scan) are Not working/ still locked. I already tried the following several times:  1. Sign Out and Restart:- Log out of the Adobe Scan app.- Reboot your device.- Sign back in using the same Adobe ID that you are using on this community. 2. Restore Purchases:- Open the Adobe Scan app.- Tap on the Profile Icon (usually found at the top right corner).- Go to Subscriptions > Restore Purchases and follow the prompts.- Restart your device and check if the issue is resolved ==> Not working! What i amsupposed to do to make it work? 

Dear Amal Jaiswal,I have a problem when I use a trial period for Adobe, I cant cancel the plan when I just start use only 2 days.  Do you have any suggestion about this? 

I want my refund of rupees 890.

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I was wondering if there is a light mode on the app Adobe Scan where the background can be white instead of grey when editing a scan. My phone IS in light mode, so that is not the issue. When I am scanning documents, I need to be careful to crop out the background behind the document. Because of the dark background, I cannot see when I have left a little bit of the background behind the document until I check on my files on Adobe on the computer, then I have to go back and re-edit the scan on my phone. I do not wish to crop the files on the website version because the crop feature is very cumbersome online and is much more user friendly on the app, where I am already cropping the files. Why should I have to crop in 2 different places?Please see attached photos for descriptions of the problem.

I accidentally subscribed to Adobe Scan Premium yearly plan. I did not intend to purchase this subscription. Please refund the amount ₹6200

My subscription of monthly through Google play not yet reflected in apps

All my scans done today have disappeared. I rename the scan, then save it and moments later it disappear. Also not appearing on Adobe online. I logged out and log back in, but it still nothing. The only way now was to email the scan immediately to my email and right thereafter it still disappeared. At least I get the email and then can save it to my PC. This never happened before. What is causing this?

I was charged Rs 6200 after the 7 day trial period. I cancelled the subscription but got no refund. I want to cancel the subscription and refund the money 

Was anybody here that have the same experienced like me accidentally subscribed and purchased their premium by mistake. I'm wondering If I can still get a refund from the main app since google play can no long help me with this as they were saying it's not in line about their refund policy?

Im writing to request a refund for my Adobe scan app subscription, clicked by mistake. it is not suitable for my personal use. Cancellation and refund form has been sent. Reference no.: GPA.3358-8935-9642-61099..0

Subscription canceled Need credit 

I am experiencing issue with the server on Adobe Scan Android App even after having a connection. Have tried Cellular data and WiFi both but it's not working, even tried another device but no luck!

What is this focus type symbol in Adobe scan market up. It is Circle shape with check mark in while color as it shooting with gun. It done not add any effect. 

Hi please help me with my refund process. I am attaching the account invoice made for my payment thru adobe scan. Thank you. 

I have subscription of adobe. When i open adobe scan and try to scan documents it show black screen and say looking for document but nothing happens. This issue come from last 2 day. Please resolve this bug

Hello, I am trying to cancel my free trial but I am unable to find the option. It's so difficult to find the option on the app. Can you please provide any assistance?

Hello, I canceled my subscription. I would like to request a full refund. I have not used the service. Please process my refund.