After Effects

Always, when I ram preview in AE (even if everything is already cached), the audio plays just a couple of frames then there is no audio for a second or two and then it plays almost normal (sometimes there are other audio skips, it seems when starts another audio layer).I had this problem in AE CC 2015, then there was un update that solves the problem (CC 2015.3 I guess). But when I upgraded to CC 2017 the problem came back again, and now that I have tried to re install CC 2015.3 I still have the same problem.I'm using AE on windows 10. I've noticed that, if I uncheck "mute audio when preview is not Real-Time" option in Preferences, the problem disapper, but the audio slow pitch is very annoying.Please tell me how to solve it, I'm wasting a lot of time.

Hi everyone,Can I have some advice regarding this issue?I believe all my specs are valid for installment. I've updated my software to the latest one, and checked all my specs if it fits the requirement and it seems like I have it all correct. Yet this still keep showing for every attempts I try to download AE. Would like to receive some help ASAP T-T. 

Hey Everyone, I'm working on a project and in the project I am suppose to  take a solid and make it into a ring using masks. I have no problem making the ring, but the next thing I have to do is make it into a 3D layer. Once i do that, I can see the lines for my mask, but the mask itself is gone. It becomes a solid again. The project has it set that the masks are set to both subtracted, and one is inverted. Can I get some help into what could be causing this and how to fix it please? Thank you. (Solid Shape as the Start)(Use Masks to make the Ring Shape) (Change to a 3D Layer, and I lose the Masks...)

Nothing is showing in my compositions, I've created new comps and added objects (see screenshot) and opened old compositions and nothing is appearing.I've tried:I've uninstalling and reinstallingUpdating my GPUClearing the cacheOpening in safe modeResetting my workspace 

Hello,I've lately been importing Illustrator files into After Effects for animation. I've been running into an issue where I'll upload one file, and then every file I upload afterwards is that same first file. Sometimes saving the file in a different folder, or drastically changing its name helps.I've reinstalled AE/restarted my computer. This has been a problem for a few weeks.Thanks for any help!Deric

I know this is a dumb question, but I am new to AE and can't figure it out. How do I open a project file without it closing the project that is currently open? Basically, I want to open a .aep file and have it show up as a new "tab" next to the composition that is currently open.  Thanks!

At 3 seconds in, this project fails exporting with an error message. I tried restarting AE, computer, png sequence also stops working. I do not know how to fix this. Please let me know. Thank you. 

Hi all,I am currently facing the above problem in After Effects when trying to add a 3D Camera Tracker to my clip. Here's my workflow and details of the footage I am working with. Footage: 3840x2160 resolution; 100 fps. Full duration is 15 seconds. 1. I am editing this footage on a 1920x1080 sequence in Premiere Pro. I am using only 5 seconds of the entire source footage.2. Replaced this footage in After Effects composition.3. The Comp settings shows up 1920x1080, and the MP4 file is in 3840x2160.4. Applied 3D Camera Tracker onto the MP4 layer and got the above error. Method I have tried:- Tried to create a pre-comp on the MP4 layer and applied 3D Camera Tracker to the MP4 layer inside the pre-comp and it's taking ages to analyze. Can any experts here give me some advice on my workflow? Am I doing anything wrong?Or is this just the way it is (that I have to keep waiting)? Just want to resolve this error. Thanks for all the advice in advance!

I wish to know  whether Quick Time video is saved as a MOV extension. If so how to open this video? I tried to convert by using VLC but it didn't work.   

Hello everyone, I'm encountering a persistent issue where I'm unable to use remote debugging for my CEP extension in After Effects 25.2.2 on Windows. The core problem is that After Effects does not seem to open or listen on the specified remote debugging port. I'm hoping someone in the community has encountered this or can offer new insights, as extensive troubleshooting has not yet resolved it. My Environment:Operating System: Windows (User: Pro980)Adobe After Effects Version: 25.2.2CEP Version (inferred from logs): CEP 12 (e.g., CEP12-AEFT.log shows PlugPlug version 12.0.1.2) Problem Description: When my CEP extension panel (or even a minimal test panel) is loaded in After Effects, I cannot connect to the configured remote debugging port (e.g., http://localhost:8089, http://127.0.0.1:8089, or other ports tested). The browser consistently shows a "site can't be reached" error. Critically, using the netstat -ano | findstr ":[PORT_NUMBER]" command in Windows command line

Hello everyone, I have a question about a GIF animation I made. It contains two pieces of text. I set the first text to 0% transparency at the end before the second text appears. However, in the GIF, the first text remains visible even when the second text shows up.When I save the animation as, for example, an MP4 or as JPG files, this issue doesn’t occur.I’ve double-checked that the first text is indeed set to 0% transparency, so that shouldn’t be the problem. Does anyone know how I could fix this?In the attachments I uploaded an image of the text.

I was watching the following tutorial:After Effects Tutorial: Retro TItle Intro in After Effects At 2:20 he increases the Tracking Amount causing the text to stretch both ways. When I do it, it only stretches to the right side:Tracking amount unilateralWhy is that?

I made a snow fall clip in AE and exported it to quicktime with alpha. When I test this clip in premiere and put a color matte under the snow, I see dark edges around the "snowballs". I can remove this dark edge if I use the blending mode "lighten" in premiere, but how can I fix the export in AE so I don't need to change blending mode in premiere? I tried exporting it with straight alpha instead of pre multiplied, it doesn't help. I tried using media encoder instead of direct export, it also doesn't help (and ME doesn't offer the option straight alpha or pre multiplied). What is the solution?

I am editing a short film, and for the opening title I wanted to something akin to the first Alien movie, where the letters each fade in individually, out of order.I managed to get it close enough to how I want it (I wish the timing of the letters' entrance were more spaced out, but that I can accept, as I am on a deadline). The main problem I'm up against is that each letter fades from 0% opacity to 100% opcaity (which is what I want), but at the last second, they snap to full opacity, as if they are skipping the last two or three degrees of transition.Anyone have any idea what I've done wrong? I've included screenshots of the beginning and end of the animation on my timeline, and also included the render itself so you guys can see what's happening visually.

So.... I  wasn't paying attention to a comps settings and did a whole bunch of animation in a comp thats 27.97 fps as opposed to a 24 fps. When I set it back to 24 fps the keys all end up on half key frames and its a bit of a mess. Is there anyway to select the lot and have them all pop to the nearest frame? I had a quick google around and found asu_NudgeKeyFrames_selectedlayersonly.jsxbut I'm guessing it could be old as doenst seem to be working with the latest version of ae. Any help would be greatfully appriciated, thanks 

Hi everyone, I have a rendering problem with After Effects regarding the GPU, does anyone know how to disable the processor's integrated GPU and use the dedicated GPU, I also tried to disable the integrated CPU from the BIOS but nothing continues to use that and I also tried to change settings on AE, if someone can help me, (if anyone can help me I would be very grateful even with using anydesk)