Bug Reports

Dari pagi hingga sore ini, saya tidak bisa mengexport audio saya menjadi kartun, loading nya lama hingga muncul tulisan Seperti dibawah, Saya sudah menyegarkan halaman, mengganti akun, membersihkan sampah pada browser, namun hasilnya sama saja tetap error

Hi everyone,I’m a big fan of Adobe and have always appreciated the power and quality of their tools. However, using Adobe Express via browser has become incredibly frustrating, especially for those of us who rely on it professionally.As a premium member, I expect reliability—but the app just isn’t delivering. External images often fail to load, showing the red triangle with an exclamation mark. Even after refreshing the page, the issue persists. I try opening a new tab, and sometimes even my past projects won’t load at all.It’s not just annoying—it’s a real loss of time and money. I genuinely wanted to avoid switching to Canva, but at this point I’m seriously considering it. When we pay for a professional tool, it should work—plain and simple.Is anyone else experiencing these issues? Have you found any reliable solutions?Thanks,A very disappointed user.Giorgio 

Bonjour,  Quand je réalise certain prochain et que je sors de adobe express je perds la moitié de mon projet. En effet le montage et la répartition est correct mais adobes n'arrive pas à charger les vidéos pour continuer le projet. Voir photo.   

I'm working with a video editor in Adobe Express on a project. I write up comments in the window and hit submit, and absoultely nothing happens. The comments disappear and the editor never gets the note.

cropping images feature = goneemphasis on SHARE & PRINT and DELIVER has overwhelmed the new GUIresizing images doesnt allow for skewing pushing these changes on a weekend = really?Boo

Hey team! We've encountered a bug that seems to remove any established crops and resizes the image. This only occurs with assets in our brand kit or a CC library. For instance, if we have a circle crop on a designated image and click on it, it removes the cutout and resizes the image.    We've cleared the cache and have fast internet. 

Edite una de las plantillas de adobe express y al momento de exportar me ha aparece un mensaje que no han podido conceder la licencia. Estoy pagando por esto y me parece un robo este tipo de errores.  

A QR code I generated in Adobe Express last week (4/30) no longer goes to the URL I assigned to it — it redirects to adobe.com/express/fetuer/image/qr-code-generator Is this some glitch or a result of a new update? Any way to fix it without generating a whole new QR code? I had materials printed with the QR and now it doesn't work!

Hi there, somehow a whole Branding Folder including Logos, Colors, Fonts and Templates disappeared, for me and my clients. This is really frustrating, since I spent a long time creating everything just find out everything has disappeared. I can find some of the Templates in my library, although i never saved them there. I'm using the same E-Mail to log in, I tried deleting cache, all the steps that were have recommendend in other threads, but it won't come back. Please help, as I really don't want to do it all over again?!

adobe express connection interrupted on PC

I thought it was strange yesterday that my entire brand library was deleted from Express. I reuploaded my assets, fonts, and color themes only to find today that they were again wiped clean. Please help.

Leider lässt sich Adobe Express nicht unter Google öffnen, es erscheint eine weiße Seite und das war es dann. Mit dem Microsoft Edge lässt sich Adobe Express öffnen. Da ich sehr viel mit Google arbeite, ist es ärgerlich für mich. Woran kann dies liegen? 

When downloading a printable PDF the final document is not showing the fonts, and size, it was created with or correct formating of paragraphs. When downloading as a PNG, font and formatting is correct, attached examples.

Hi there - I am getting the dreaded 'You're offline' error message. Tried different browsers, different computers, app / web / mobile. All the same error. This is not an issue with my connection, it is an issue with 

Twice now I have edited my resume (originally pulled through from Acrobat) and it's just disappeared from my account? It's getting really frustrating, because obviously I'm editing it so I can apply for jobs - but once I have edited it seems to simply vanish and I cannot find it again...

When I import a doc with a multi-layered list to stylize it, the downloaded document loses the fidelity in the numbering... 1.2.1 will simply turn to 1

So when i publish a webpage using Express, the link works fine for a little while and it can be viewed by others but as a few minutes pass the link just goes to a 404 and the same page can't be found anymore? What's going on?

the ability to upload images has dissapeared. I've tried both Chrome and Edge. 

Urgent help is required! Every time I try to access my files in Adobe Express it comes up with the following error. You’re offline Please check your network connection. We’ll reconnect you once you’re back online. I am not offline! How do I fix this? I have cleared my cache, logged out & logged back in but no success. 

Hey everyone I'm pretty new to Adobe Express and not the most heavy user of the program as well, but I use it a lot for editing of my videos. I usually upload videos from my iPhone to the video editor, but since I'm switching phones I uploaded everything to OneDrive instead. The problem is: when I upload my videos and photos to OneDrive and want to import them from my desktop to Adobe Express, they all appear washed out and I cannot seem to fix that. I have looked up solutions on the internet but cannot seem to find one. Is this an Adobe Express bug? Or is it a problem with the iPhone to OneDrive upload?  Getting kind of nerveous since those videos and pics are a big part of my hobby. Thank you to all to those have the magic answer!

Hi, I've a full plan with all Adobe softwares.I'm not yet able to use Indesign, because... Unbelievable!!, - they need a special "license" to use it, in terms of knowledge... It's awful... Not at all intuitive - old as concept ... not usable on Ipad Pro !!!I needed to prepare a book for printing...I had to use Adobe Express, but some features needed the use of Acrobat (f.i to put pages numbers)...In Acrobat Express- there's no possibility of copying pages- the option to continuative text is present but doesn't work if the text has to continue in the next page...!!!- Having to use also Acrobat for pages numbers, when I try to export the Acrobat numbered version in Adobe Express, where it may be necessary to correct or add something to the text or layout, the conversion of file results in a nightmare!!!In Adobe Express there's a font I've used for my book - Kaushan script regular... In Adobe Acrobat there i not!!!And who knows how many others lack I could point out here and I don't simpl

Whenever I try to go to Share > View-only Link, I receive this error message in red (below). I've tried refreshing my browser, clearing my cache, logging out/back in, restarting my computer, ect. Nothing works and I'm unable to generate a share link. I work with a large organization so the review link process is crucial to my workflow. Any tips? 

It's my first time using Adobe Express, and I'm having the same issue many are having regarding updating assets. I have no idea what this means. Can you help me, please?I bought the premium version too and so I don't think it's a storage issue. My project is a 10 minute video with audio.

I'm getting an error message when I try to schedule images/carousels for the Instagram feed. It recommends changing the post to 1080 x 1080 instead of 1350, but that seems strange?  

I attempted to download a file in PDF format. The download reached 90% and then stops