Bug Reports

Option to duplicate post in adobe express has gone

I've browsed these forums and tried every single suggestion, internet, cookies, cache, etc etc...I urgently need to download my print quality flyer design PDFs and it's constantly getting stuck on 90% - have tried over the span of a few days and different times too.They aren't massive designs either, just A5. Can anyone help?!

Hi, I have multiple files in Adobe Express that I can't download. I'm working from Android app, I've tried multiple fixes, eg. downloading single pages as jpg, but it keeps getting hung up. Who at Adobe can I share a link to to check the files and get downloaded? Thanks

Version of the App:Adobe Express Mobile: Version 0.0.1Adobe Express Desktop: Web version on Chrome (latest as of May 2025)Platform and OS Version:Mobile: iPhone with iOS 18.3.2Desktop: PC running Windows 11 ProSummary of the Issue:Draft posts created in the iOS version of Adobe Express do not appear at all on the desktop/web version. Additionally, there is no visible “Unscheduled Posts” section in the iOS app, meaning any unscheduled posts created on desktop can’t be accessed or edited from mobile. This severely limits the ability to work fluidly across devices.Steps to Reproduce the Problem:On the Adobe Express iOS app, upload a video into the Content Scheduler and save it as a draft post.Open Adobe Express on desktop and check for that draft. It will not appear.On mobile, remove the scheduled date from the draft post, prompting the app to confirm that the post will be moved to Unscheduled.Check the desktop version again. The unscheduled post still does not appear.On desktop, create a

Adobe Express keeps telling me there is an error and I need to go home or refresh, I have done this for several hours now,  I cannot access my stuff and work on my project..How do I solve this? 

Mas últimas semanas ao tentar acessar a opção cortar e formas o aplicativo encerra e fecha 

I'm working on a laptop and when I select a template for a presentation with multiple pages it keeps launching once I click on it rather than showing me a preview. Could you please get your developers to investigate?

Hi all, According to this website Manage Instagram and Schedule with Ease – No Facebook Required! you don't need a facebook business page to connect to instagram accounts. Please update your backend so that I don't need to create a facebook account. Also, according to facebook business page you can only connect one instagram account at a time.  So what is the timeplan here and does somebody have a work around?

I'm trying to download my file as a PDF in Adobe Express and I keep getting errors.  Please assist!

Su plataforma digital Express presenta multiples fallas en documentos digitales en donde se eliminan y resetean cuadros de texto retrasando las actividades del consumidor. 

La plataforma presenta error al cargar todas las imagenes pueden pasar horas sin que se cargen completamente ya probe con diferentes navegadores  en Prievado pero la falla sigue presente asi ya no se puede trabajar hay alguan solucion o mejor ya busco otra herramienta ?

Adobe Express is no longer publishing my posts to Pinterest.  The following is all the attempts I've made. used the Retry button in the postdisconnected and reconnectedemptied my cachetried publishing from different browsers duplicated my posts and tried to post them immediately All attempts result in receiving the error message from Adobe it failed.   

The Regular Nunito font (not Sans) is not correct. The letter L (lowercase) does not have the serif but it should have. Correct: Incorrect:Any one else is having the same issue? 

I created a video in Adobe Express (the web version on my Mac laptop, using Chrome) and then today I realized my downloaded file was missing the first third of the video. I went into AE to check and found that the video was missing that chunk there as well. I was able to go into version history, retrieve an earlier un-chopped version and then save the full thing again, but it was very unnerving and I see it's happened to other people too. 

Dari pagi hingga sore ini, saya tidak bisa mengexport audio saya menjadi kartun, loading nya lama hingga muncul tulisan Seperti dibawah, Saya sudah menyegarkan halaman, mengganti akun, membersihkan sampah pada browser, namun hasilnya sama saja tetap error

Hi everyone,I’m a big fan of Adobe and have always appreciated the power and quality of their tools. However, using Adobe Express via browser has become incredibly frustrating, especially for those of us who rely on it professionally.As a premium member, I expect reliability—but the app just isn’t delivering. External images often fail to load, showing the red triangle with an exclamation mark. Even after refreshing the page, the issue persists. I try opening a new tab, and sometimes even my past projects won’t load at all.It’s not just annoying—it’s a real loss of time and money. I genuinely wanted to avoid switching to Canva, but at this point I’m seriously considering it. When we pay for a professional tool, it should work—plain and simple.Is anyone else experiencing these issues? Have you found any reliable solutions?Thanks,A very disappointed user.Giorgio 

Bonjour,  Quand je réalise certain prochain et que je sors de adobe express je perds la moitié de mon projet. En effet le montage et la répartition est correct mais adobes n'arrive pas à charger les vidéos pour continuer le projet. Voir photo.   

I'm working with a video editor in Adobe Express on a project. I write up comments in the window and hit submit, and absoultely nothing happens. The comments disappear and the editor never gets the note.

cropping images feature = goneemphasis on SHARE & PRINT and DELIVER has overwhelmed the new GUIresizing images doesnt allow for skewing pushing these changes on a weekend = really?Boo

Hey team! We've encountered a bug that seems to remove any established crops and resizes the image. This only occurs with assets in our brand kit or a CC library. For instance, if we have a circle crop on a designated image and click on it, it removes the cutout and resizes the image.    We've cleared the cache and have fast internet. 

Edite una de las plantillas de adobe express y al momento de exportar me ha aparece un mensaje que no han podido conceder la licencia. Estoy pagando por esto y me parece un robo este tipo de errores.  

A QR code I generated in Adobe Express last week (4/30) no longer goes to the URL I assigned to it — it redirects to adobe.com/express/fetuer/image/qr-code-generator Is this some glitch or a result of a new update? Any way to fix it without generating a whole new QR code? I had materials printed with the QR and now it doesn't work!

Hi there, somehow a whole Branding Folder including Logos, Colors, Fonts and Templates disappeared, for me and my clients. This is really frustrating, since I spent a long time creating everything just find out everything has disappeared. I can find some of the Templates in my library, although i never saved them there. I'm using the same E-Mail to log in, I tried deleting cache, all the steps that were have recommendend in other threads, but it won't come back. Please help, as I really don't want to do it all over again?!

adobe express connection interrupted on PC

I thought it was strange yesterday that my entire brand library was deleted from Express. I reuploaded my assets, fonts, and color themes only to find today that they were again wiped clean. Please help.