Bug Reports

We have to use our brand's font, Basel Grotesk, so we uploaded it as a custom font for our Adobe Express creations, but we found that the apostrophe character doesn't appear as it should. It looks significantly different from using the same font in other Adobe software. Please fix.

No matter how many adjustments or extra space I leave around my assets from Illustrator,  they always get slightly trimmed so the edge is always cut off. How can I fix this?

For the past few days I have noticed that the Layers tab and the 'Send backward' and 'Send to Back' option are unavailable and grayed out.   When do you think these features will be available again.  This has happen a few time before, just thought I would report it this time. Please let me know if you have any questions. Thanks and have a great day.

I'm working on the latest version of Adobe Expresss. I've been trying to download my content that I created and can't. I keep getting the message "We've encountered a problem, try refreshing or return to home". I have the same problem on the desktop. Working on on IPhone and MacBook Pro.  

I have uploaded a photo into Express web version to create a Christmas card. However, when comparing the photo that uploaded vs. my original file on my computer, the photo in Express looks fuzzy and less quality. I don't see anywhere to check this or fix. I see someone else asked the same thing on the Community Forum which hasn't been answered yet.    Thank you, Katie

Cannot upload photos from the gallery when you are editing the image, it sends me to different files but not to the gallery when you try to upload photos to the image.

Object, shape, and image handles don't work on iPhone 16pro. I suddenly can't make anything bigger or smaller without headed over to my desktop version.

Unable to select a video clip for editing. This is on iphone15 pro max.  iOS version 18.2

Hi,We have an add-on in Adobe Express called "Print Your Own Labels" currently live, and I recently switched the environment from Node.js 19 to Node.js 20. After the upgrade, I noticed that some components are not loading as expected.To troubleshoot, I upgraded the versions of Spectrum CSS and Web Components in my `package.json`. The current dependencies are:"dependencies": {    "@spectrum-css/button": "^11.0.18",    "@spectrum-css/inlinealert": "^7.0.56",    "@spectrum-css/page": "^6.0.10",    "@spectrum-css/picker": "^8.3.0",    "@spectrum-css/typography": "^5.0.50",    "@spectrum-css/ui-icons": "^1.1.0",    "@spectrum-css/vars": "^9.0.8",    "@spectrum-web-components/alert-dialog": "^1.0.1",    "@spectrum-web-components/button": "^0.40.5",    "@spectrum-web-components/field-label": "^0.40.2",    "@spectrum-web-components/grid": "^0.40.2",    "@spectrum-web-componen

While using adobe express, the connection resets by default and asks to refresh or go back to home screen. It happens frequently.

another bug on windows pc.After trying to make a new project. I already made posts today with other bugs. ADOBE FIX YOUR SHT THIS IS NOT WHY AM PAYING YOU

i tried to remove the background and it worked but one of the images were gone

Bugs galore. Latest android, oneplus 16, latest app PLUS on PC website too. Issues: 1, My image suddenly got a red mark on top. I can no longer edit it or download it.  2, 'edit your prompt and try again' after i did that 1000x. 3, 'You used up all your credits please get subsirbtions' - I AM ALREADY ON PREMIUM (This occurs on android) 4, On android app I CANNOT DOWNLOAD ANYTHING. THE APP IS STUCK ON 0% ON ALL AND EVERY PICTURES. FIX THIS SEGGBEBASZOTT SZARSAGOT A KURVA ANYATOKAT MOCSKOS PATKANYOK. 

Adobe Express needs to reconnect. Refresh this page to resume your work. i alwasy seeing this problem i don't know how to resolve the problem pls resolve the issue as soon as possible and please resolve the issue fast this is very serous to your image i am seeing soo many report on same subject .. 

I cannot get Animate from Audio to work. I can open the Quick Action, choose the character and background and it appears to be recording with the 3-2-1 and then I record my voice and click done and then nothing happens.

I've using the web version of Adobe Express for most of 2024. Opened up the program on Monday, December 2, 2024 to find that all of my projects are missing. I have continued searching through the various "my stuff" and "my files" areas and have not been able to locate or access them. Very distressing as these files are for work, and most of them are my own designs and not based on templates.  I've tried using solutions that I found in some other / older threads, but no luck. Has anyone had this issue start this week and found a solution to recover your projects?

Scaling issues after recent update.. images squeezed horizontally

Leider funktioniert die neue Adobe Express Version bei mir am PC nicht mehr flüssig. Alles lud extrem lange und ich kann meine alten Projekte nicht mehr bearbeiten. Wenn ich auf ein Textfeld klicke lädt es die ganze Zeit, aber ich kann nichts bearbeiten

My slides (pages) keep disappearing while I'm working on them. I'm doing presentations and adding to the timelines, but all but one slide keeps disappearing. I'm not hitting the delete button or anything. I've tried to get them back but I can't. It's not the first time either, but the first time I was able to recover the whole presentaiton. Why is this happening?

Install OneDrive AddonLoginLogoutUnistall OneDrive AddonAll plugins are now broken 

It says error, try again when I try to download any audio/vid clips of any kind. Please help.

Help me please i have trouble like this 

Il m'est impossible de me connecter à Instagram. La page ne fonctionne pas du tout en se connectant par Facebook. Il y a t'il d'autre moyen ?

Verliert immer wieder die Verbindung zu Adobe Express. Alles probiert nichts geht kann nicht an Adobe Express arbeiten 😞

Dear community, I'm having a problem while using the color picker in Adobe Express from my Dell XPS 9640 (win 11) on Google Chrome (the same on Edge): the color selected using the color picker does not correspont to the real color, see the example below. Color applied on the "X" shape: #FF1900then i take the color picker and moved on the same shape:when i pick the color form the shape (that should be #FF1900) the color change to #E43B22 and this issue will continue forever, the color picket is always different from the original color every time. This issue is not happening from the Android mobile app or from other win 11 PC, where the colors always correspond or from the other windows PC.  Do you know waht could be the cause of this issue? many thanks for your helpMike