Bug Reports

I've downloaded a number of my designs to PDF for print and the files do not appear the same as my Adobe Express design.I've closed out the designs, reopened,  redownloaded and still run into the problem. You can see in the example that the text boxes overlap and the text on each line is different. (Look at the difference in the bullet point beginning "Paid training..." for example)" 

I have made a draft poster about one month ago. This morning I logged in to Adobe Express again to make simple amendments (only the color and location of some text or icons) to my draft. Upon completion, I attempted to download the finished product in png format as usual. But an error message "Download failed"  saying that some assets can no longer be used and asked me to delete assets marked with the failed icon (a red circle icon with a red exclamation mark in a white triangle in it) and re-upload them or try a different asset. And the problem is, I did  not see any "failed icon" on the page and the "layer" part.Please advise what I could do....the image is really really important for my work. Thank you in advance for any kind assistance that you would offer.

it has to be at least six months now that I'm not been able to use the app. I will open it. I'll start a project five or 10 minutes and it'll crash. Don't reopen it. It will keep crashing over and over again. Till I forget about it and then weeks later, I try it again. The same thing happens. It is now unusable. This was my favorite application now I can't use it

Hello, I am unable to log into Adobe Express using my school account after graduation, and my portfolio link is no longer accessible. My school previously purchased Adobe memberships for every student, but now I have lost access to both my account and files. What should I do?

Latest iOs. Last week, the problem was that I couldn't download my finished document. Had to go to my phone to do that instead. Today, I'm trying to create a new document but the area to the left of the document is shaded over and I can't add anything to the page. Adobe Express could be a huge threat to Canva but it's way too buggy and every day I have a new issue with it. And, I'd much prefer to be talking to someone in customer service than having to post to a community when I have one of the regular issues that occur.

Is anyone else getting this arror message??  I was not before.  I can't fix it.."2 of your assets failed to upload. Please delete any assets marked with the failed icon  and re-upload them or try a different asset. (Failed audio assets will have a gray bar.)"Any assistance would be greatly appreciated.  It is too much!

Hola comunidad; he intentado entrar a la plataforma de Adobe Express desde el Link del Creative Cloud pero no he logrado conseguirlo, me da un mensaje de error en el navegador, cual podra ser problema? 

Hi there,  I appear to be having similar issues to other users, but have not seen a fix yet.  When using the Adobe Express Windows desktop application, not via a third-party browser,  and from the home screen, the tabs, "Home," "Your stuff" and, "Brands," when clicked-on do not show anything. They just present a white screen, with no indication anything is loading. The, "Templates," "Schedule," "Learn," and "Add-ons," all work as intended.  So far, I have tried logging out and back in multiple times (this too has issues when using different browsers), uninstalling (twice) and reinstalling, clearing cookies from the app and using with a VPN on and off. None of these attempts have created any different result.   When I use this application from my iPhone, it works flawlessly.  Thank you for any help you can provide. 

It's frustrating to spend time using the incredible features of Adobe Express to then run into countless errors when trying to download and deliver. The bugs destroy the experience and make other options/apps/vendors more desirable. 

   For some days now I'm not able to access my files ( shows "something went wrong") and also begin new projects 

Adobe express is kicking me out of my webpage document with the message that "another collaborator is using it". The webpage does not respond when I try to force take over. The webpage has never been shared with anyone else, so I'm not sure who the other collaborator is. I've already deleted the cashe for my browser (microsoft Edge). Help!

Hi, I'm trying to use the Rubik font on Adobe Express but whenever I add it to my artwork, it is invisible, even when I change the font colour and opacity. The text box is showing but appears empty. I don't have this issue on other fonts. I tried uploading the font manually, but I can't since it's already on Adobe Express directory. Thanks in advance for the help! 

Il est impossible d'utiliser l'option "animer à partir d'un audio" Une fois l'audio importer un chargement se lance pour créer l'animation et le chargement s'arrête, en m'annonçant qu'une erreur s'est produite et me demande de recommencer mais après des dizaines d'essai avec des audios de moins de 2 min, cela ne marche toujours pas. Merci de m'aider.

After I finished updating a menu in Adobe express I do the following and most of the formatting is stays the same but I have one area where extra spaces or text gets push to the next line when I open the PDF.I go to "download"I select all pages select PDF Standardthen select download. I save file with a new namewhen I open the PDF with Adobe Acrobat I find the formatting gets changed but mostly happens in the same section.. Not sure why this happens, especially since I am going from one Adobe product to another. Does anyone have suggestions as to how/why the formatting gets altered but only in the same section.

I can't get any Adobe Fonts to import into Express. It doesn't even load as an option. I opened Creative Cloud and the font does show there. I tried to download the font to my computer, but it downloaded nothing so I can't attempt to force the font to import. I got the font to load into one of my libraries. When I go to the library, click the font, and then hit "place" I get the following error. Trying to use Podium Soft Variable.

Help!I've created templates for my team with elements that are locked.  But when they open it, some team members can unlock locked items by clicking on the padlock icon. I don't want them to be able to unlock—defeats the whole idea of unlocking. We have an Enterprise subscription.

I use the "Remove Background" quick action feature on a regular basis and haven't had problems until now. This feature is not working for me any longer. I've tried launching from different browsers and rebooted my computer, all to no avail. I need this app to complete my work. I have a premium subscription. Please advise as soon as possible. Thx

Merci d'ajouter une fonction d'alignement dans les tableau, en particulier sur la décimale, que ce soit un . ou une , Exemple où ça n'est pas ok : J'ai pris un modèle de facture proposé dans AdobeExpress 

I can download my file as jpeg and png but when I do it as PDF nothing happens

There are plenty of templates for print projects like cards, posters, stickers, etc. But there are no download and export options to support those templates. I created a holiday card using a holiday card template, and when I exported it using the PDF Print option, it was too big to send to a printer through email. When I split up the pages into separate PDFs, the larger page still crashed the printer's program when he tried to open it. There needs to be compression options in Adobe Express, at least to convert text to outlines, flatten images, and choose a resolution for compressed images.

When you select the "Templates" section the country of origin is pre-selected as default. However, there is no other selection and the "Clear" object shows (2) instead of (1). In comparison, the desktop web version shows both the pre-selected country and a "Global" option.  The option under "Price > All" is not counted in either version. When "Clear" is pressed the count disappears. I think the "Global" option is counted but not shown in the iPad version. I've attached a screenshot highlighting the initial states. 

I'm using Express trying to create templates for my organization to use and I realized our font in the brand wasn't working. It says "preview unavailable" when I look at it in the menu and then when I try to apply it to text I just get a little error symbol and it doesn't work. I just get a blank text box. I went into my Brand and figured I'd delete them and then try putting it back in. Well I deleted them, and then when I attempted to add it back in I got a "We're unable to add font. Please try again later" message. I've logged out and logged back in and it's still not working. I wanted to try reuploading the font but when I do that I get told it's a duplicate so it won't take it, but I can't actuall even access the old one now at all. This is our main brand font, so I need to be able to access it.

Found a bug in Presentations - - Open a presentation.  Say the size was 37% - Re-size to 50% for better viewing - Re-size the browser window to be larger - The presentation snaps to a smaller size

Hi I'm having issues using Adobe Express mobile. I've waited months to see if the problem would get resolved by developers but unfortunately it's still around. It's completely unusable on my S22 Ultra. The text is bouncing all over the place when simply trying add text and type. Has anyone experienced this? Is there anything I can do to resolve this problem? Or do I have to revert back? But once I revert back, I'll eventually have no choice but to upgrade once adobe upgrades. I'm concerned I'll still be stuck with the same bug. Attached is a video of me trying to edit text and it bouncing around, adding and removing text randomly where I try to type. Thanks in advance. 

My Firefox browser shows all the UI elements but in the image window there's just blackness and nothing more. In Chrome all is good.