Bug Reports

Hello, Trying to do a test on a Public Domain film we have in our library to translate to Spanish and dub it. Tgis is just a test but it fails on it evertime, I also uploaded an original file we created and it fails as wel. In the past it worked great? 

upgraded my plan but it won't let me generate anything

The brush is not good it's to small and can do and give me a good device in my phone 

Sempre que tento gerar um vetor gera esta mensagem de erro. Tenho subscrição ativa e login feito. Limpei cookies e nada.

intente usar relleno generativo y me sale este error.  

When selecting two simple images (landscapes) I get a message "One or more words violate our User Guidelines, so your generations were omitted. Please change your prompt or parameters and try again." I am using no prompt at all.

la pagina de adobe para generar iamgenes hace dias que no funciona

Je rencontre un problème avec votre générateur d’animation. Malgré de nombreux essais, il ne parvient pas à interpréter correctement mon prompt : je souhaite simplement de légers effluves de chaleur incolore s’élevant du burger pour qu’il paraisse chaud, mais l’outil génère systématiquement une fumée bleutée ou colorée, que le prompt soit rédigé en français ou en anglais. J’ai reformulé, simplifié et testé plusieurs variantes en suivant vos recommandations, sans succès. Pour un service payant, j’attendais un rendu fidèle aux instructions. Pourriez-vous me préciser : S’il existe une syntaxe particulière pour obtenir de la vapeur/heat waves sans couleur ? S’agit-il d’une limitation connue du modèle ? Quelles étapes de dépannage me conseillez-vous (ou, le cas échéant, les conditions de remboursement) ? Exemple de prompt problématique : « Ultra-realistic digital photograph of a gourmet burger … generate subtle, transparent heat waves — no coloured smoke … » Merci d’avance pour votre aide.

bonjour,depuis plusieurs jours j'ai un message d'erreur et aucune image est généré. je tiens à souligner que ce sont des prompts normaux que j'ai l'habitude de faire. ils ne sont ni courts ni trop compliqué. cela fait plusieurs jours que je ne peux pas utilisé les credits (je n'ai d'ailleurs pu rien utiliser)merci

imposoble de lancer firefly

Hi there , as you can see I've uploeded a screenshot of the error message that I've got when trying to generate a simple video , I've tired with 2 account and different prompt and same error, could you please help as I have an urgent project.

1 - when using google account it needs restart application to be signed in.2 - same with subscription as it asks for to be used.3 - how can one upload a image to be manipulated or as an example for prompt? I did not find any possibility.4 - video is generated without sounds even you ask for it.Even after about 30-60 minutes it does not generate an image i ask for.Well. Find it unusable. Result were never as i ask for.Got better result from another ai's which has no graphical support as your may be.Pity of money. 

Ich hatte mehrfach versucht ein neutrales Bild als ersten Frame zu verwenden, habe anpassungen vorgenommen und kann nun keine Generierungen mehr machen, ohne das mir ein Grund genannt wird.Beim ersten Frame hieß es immer, es wäre gegen den Bestimmungen, dabei handelt es sich um ein Foto von mir selbst und ich halte ein Stück Papier hoch wo steht "noch nicht im Betrieb".Ich habe leider nicht ein Video zum testen erhalten, werden bei den fehlversuchen auch "Credits" verbraucht, obwohl man nichts erhält?

 Account just renewed, but out of generative credit. How can this be

en el apartado de traslate cuando cargo el video, y le doy que traduzca se trabajo y ya no lo hace.

I’m the one who created the image using Adobe Firefly. I have a premium subscription. Even then, the image doesn’t generate. The image is under the guidelines too.

I go to generate an image and it won't generate nor will it say why. As im trying to make correections to what I don't know to be wrong, my free images are being deducted with each "can't generate" response. Then when images ARE generated and the body faces one way with legs going another or a body is generated with 3 arms and I hit the button to regenerate, I get the exact same images and, again, one of my free monthly selections is deducted. How and why would anyone pay for this?

No matter how many time or way I state in the image creation prompt that I DO NOT want ANY face masks, every single image created has people wearing face masks!!! I want a refund for every credit wasted by Firefly because it cannot seem to follow the most basic instructions.

die Schwezer Nationalflagge ist rot mit einem weissen Kreuz. Auf vielen Bildern wird sie fälschlicherweise blau mit weissem Kreuz angezeigt!

I already using you whole plan and this ac is the admin ac, I can generate image on firefly but I can’t generate video. Why that would happend to me? plz help ASAP

Prompt and output doesnt matchMama Jay – The Teacher Mom“A 30-year-old African American woman with a slender build, warm brown skin, and long, curly black hair. She wears a light blue blouse, dark jeans, and white sneakers. She has nurturing eyes, a friendly smile, and an expressive, animated Pixar-style face.”Zoe – The Creative 9-Year-Old Daughter“A 9-year-old African American girl with warm brown skin, a long single ponytail tied with a pink ribbon, wearing a bright pink t-shirt, denim shorts, and purple sneakers. She’s curious and artistic, with wide Pixar-style expressive eyes and a joyful smile.”Malik – The Smart 7-Year-Old Son“A 7-year-old African American boy with curly hair in a loose afro, medium brown skin, round glasses, and a green hoodie with jeans and black sneakers. He has a calm, thoughtful Pixar-style face and always looks like he’s solving a puzzle in his mind.”Trey – The Confident 8-Year-Old Friend“An 8-year-old African American boy with a red baseball cap worn backw

It turned my real life video into a cartoon character mid-way through

HI here, I hope that this message finds you wel. Just tried for couple times and the same message i poping up. Can't loadWe can't display the generated image.You can edit and try again.I hope that you n help me with this issue. P.S. Just one more question. I have creative cloud account for years and it said that I have 1000 credits but sometimes doesnt let me using them and keep repeating that I have to subscribe to one of the plans. I have used some and now have 984. Please help 🙂Kind Regards Zeljko Glamocanin

I saw a notification in my profile section inside Adobe Firefly that said my Monthly generative credits would reset June 8th, but that never happened. Then I saw a notification that it would happen June 15th, and that never happened. Now I see my Monthly generative credits are supposed to reset June 28th. How can I get my Monthly reset of my generative credits?