Bug Reports

I'm bringing to discussion an issue that was probably already discussed somewhere, and its about how Firefly is lagging hard behind other Text to Image Generators. In this case, ChatGPT.Firefly and Adobe are my preferred work tools. I am paying to use them and I'm always hopeful that the tech evolves in the right direction. That the way the AI engine eats and chews the prompts is effective enough that I don't have to spend an awful amount of time refining prompts to get satisfactory results.Firefly is armed with a vast array of style options and settings, and along with the prompt refining, it should do the trick in getting great results with little effort, but I keep getting bad results.At the same time, I go into ChatGPT, and with a single prompt, no extra settings and presets, I get what I want at first try. I'm not paying for ChatGPT so I have a very limited daily amount of images I can generate.Case in point, I'll give you the following example, from a series of personal things I'

I am unable to generate any videos using Seedance 2.0. Every generation attempt fails and displays the message "Something went wrong. Please try again later." The error occurs consistently regardless of the prompt or the reference images used.I have tried refreshing the page, starting a new project, changing prompts, changing reference images, and generating multiple times, but the issue persists. I have sufficient credits available, and the problem appears to be specific to Seedance 2.0 rather than my inputs.Steps to reproduce:Open Firefly → Generate Video. Select Seedance 2.0. Upload reference images (or start without references). Enter any prompt. Click Generate.Expected result: The video generation should start and complete successfully.Actual result: The generation fails immediately with "Something went wrong. Please try again later." No additional error code or explanation is provided.This issue is blocking my workflow, as I am currently unable to generate any videos with Seedanc

Hello Adobe Firefly Team, The “Something went wrong. Please try again later” error keeps appearing repeatedly in the Adobe Firefly Android app. The image generation feature works for a short time, but the same error returns again and again. I am unable to generate or edit images consistently. Please investigate this recurring issue and provide a permanent solution. I have been experiencing this problem since last week, and I would appreciate your help in resolving it as soon as possible. Thank you.

Adobe Firefly si apre correttamente riconosce il mio account ma nel momento in cui voglio generare un'immagine mi rimanda a una pagina che non mi permette di generare e quindi di dare avvio al mio prompt perché esplicita la necessità di aggiornare il programma ma non capisco di quale aggiornamento si tratti.

When expanding a photo, copied, and went to paste it in another app.  It would not paste and my work was lost.  

place a text box, click within to start typing and the program automatically deletes the last word typed to insert the new text, tried double clicking as well but doesnt work, the program auto backspaces into the word behind and starts typing

Bei dem Versuch ein Video aus einem Bild zu generieren kommt diese Fehlermeldung 

Segnalo uno o più bag che mi stanno costando tempo e soprattutto crediti, per farla breve da ieri sto riscontrando dei problemi con la funzione da testo ad Avatar, Inserisco, la lingua (italiano), l'avatar Femminile e lo sfondo personalizzato, il testo e premo genera per vedere quanti crediti dovrò scalare. Procedo vado avanti e inizia ad elaborare, arrivati al 99% mi spunta un popun di sotto che dice "Si è verificato un errore e di contattare l'assistenza". ho fatto più test con altri avatar femminili ma il problema è generale e non circoscritto. Questa mattina ho provato con l'avatar maschile e ho riscontrato un'altro problema, dopo aver completato la prima parte ed inserito il testo, questa volta clicco su anteprima per vedere come si sente, e l'audio generato, a metà ha un tono molto differente da quello originale che chiaramente si nota molto.  Faccio una ricerca sul web e dai canali di Adobe, fanno intendere che in fase di generazione il tono si stabilizza ed è omogeneo. Ma invec

open files folder, click on a file to open, nothing opens 

I put in my text I’m trying to generate a handout and it keeps telling me something went wrong, please try again

i hit generate and nothing happens. i have enough credits but it still does not generate any video

in the Mobile app it keeps saying for no reason as I hadn’t used any generations for days ‘Slow Down for security reasons we limit too many generations in a short amount of time try again laterThis only happens in the Mobile App.

Uising any of the models other than firefly is causing this problem. I want to use GPT models but its not working for 3 days and causing my work to stop. Please fix this issue. I have tried relogin adobe, restart PC, remove cache, etc everything

I am trying to upscale a video using Firefly, every time I try the system times out and freezes up. Each time this has taken credits from my account but not generated the content 

I am in the generate video - uploaded a 5second video that I need to restore quality. once I uploaded it does not let me click on the Upscale option

Entrei no site do FireFly para fazer Upscale em um video (30s) e o firefly entregou uma mensagem de erro sem entregar o video e descontou os créditos. 

I am unable to generate images, even though I still have unused daily generative credits available.My daily limit has not been reached, but the image generation feature is not working as expected.Could you please investigate this issue and help me restore access to image generation? I would also appreciate it if you could confirm whether there is a technical issue or any restriction affecting my account.Thank you.

it would be faster to tell you what ISNT wrong with your software. but incidentally it's telling me a 15 second clip is longer than 20 seconds and rejecting it.firefly is garbage and i will switch to something different as soon as I can

I’m trying to create or upload a high-resolution image, but the system keeps displaying an error message stating that the image is too small and must be at least 512 pixels. However, the image I’m using has dimensions significantly larger than 512 pixels and should meet the minimum size requirements.Despite this, the system continues to identify the image as too small, and I’m unable to proceed. Repeated attempts produce the same error message, even though the image resolution appears to be well above the required minimum.It seems that the system may not be correctly detecting the image’s actual dimensions, or it may be evaluating a different measurement, such as the image’s width, height, aspect ratio, or the dimensions of an automatically generated preview or thumbnail rather than the original file.

ich wollte in video von mit hochskalieren auf 4K , wöhrend der bearbeitung und der beinah fertigstellung wurde es abgebrochen mit fehlemeldung, dass es aktuell nicht möglich sind. Es sind aber die 400 Credis weg. Das passiert sehr oft, es kommt keine ergebniss aber die credit sind weg.

After pressing the generate button, an error occurs.

Firefly for speech generation won't load. 

Après avoir généré des images, je clique sur ‘Historique”. je vois les images générées. Je fais un clic-droit sur le 3 points en hauts à droite de l’image et je choisis ‘Supprimer’. Il ne se passe rien. l’image n’est pas supprimée et la page se fige!

Using Firefly Video, animating photos I create on Midjourney and ChatGPT.  Has worked very well until a couple days ago.  Increasing saturation and contrast.  Attachment shows an example. 

when i am upload any image for upscale, did not get upscale in topaz gigapixel, upscale only working in firefly, not in topaz gigapixel, please fix it this issueI had trying for upscaling in topaz gigapixel from last 3 days, but same issue occuring, please fix it or guide me what to do