Bug Reports

 The new nano banana is amazing, but there must be a bug? While the option for 2K output exists, I'm stuck on 1K no matter which I select. Anyone else?

The results had zero to do with neither the prompts nor the reference images. I want to delete these useless results, but I can’t.

"something went wrong" message everytime I try to generate an image 

 Image generation is extremely slow. Won't let me select or de-select any options when trying to create an image.

The video generation is not working. Each time it says something went wrong. What's wrong?

Recieved a warning that one of these words violated Adobe guidelines?A sunny day overlooking a desolate alien planet with geometric shaped rock formations

Firefly art boards not importing videos fully or not playing them fully. Only seeing about 4 sec of longer videos. Sometimes on some boards it works and sometimes on some boards it doesn’t. 

Within “start generating” mode, regardless of the model chosen, and regardless of the manner in which I’m attempting to upload a .jpg (2.1MB)  reference images, AF simply will not upload.

I type in a description and upload a reference image. Hit generate and it comes up with a picture of a sad dog and say something went wrong, try again later. Was working fine earlier and then started to do this over and over again.

It does not go anywhere, it hase been develope the image for a long time and does not goes anywhere, almost more thatn 5 minutes and still processing

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On many image creation libraries like Google and Adobe, no matter the prompt it produces the same image over and over again with no changes but it charges credits for it. It’s absolutely terrible.For instance I make an image of a house then I go to change some stuff on it and prompt it but it doesn’t listen to the prompt at all it give me the same same image and I lose credits wasted time and energy and credits. At least there should be a fail switch and returning credits because this is not acceptable by any means.

Gemini 3 crashed, not working on any of my computers or browsers.

I have never been able to any video graphic with firefly. Tired multi internet browers, I always get an error message. something went wrong, cant generate right now ect.I have tried on multiple days over the last few weeks- never have I been able to generate a video using reference images with firefly. I uploaded two jpgs as the first and last frame, I have tried all the settings, adding a description, not have a description doesnt seem to matter.  But If I dont upload a reference images and just to the description it works just fine. What am I doing wrong here?

When generating a video recently, the system continues to show generation screen without confirmation of completion of video. Generation can be displayed for hours. User has to manually stop the generation. No video is produced at times and credits are removed from account. Animated toy continues to display with no completion of task.

Image making on most of the platforms on most days is slow and most of images around 80%% above are so bad that no one can use them. It’s a waste of time and effort. It’s terrible. It charges credits but no images show up. It charges credits but it says it takes longer that usual to make the image I wait 10 minutes and still the image is not there and the credits are gone. 

ResultInput 1 Input 2

I’m trying to generate a mockup image of a monitor on a desk with a mouse/keyboard, but the mouse is turned backwards, ive tried 5 times in a row to correct the issue but it keeps the mouse backwards. I’m using all my credits and it’s just getting it wrong over and over. 

Hi yesterday I was making content in my firefly board and out of the blue there was a error and I can’t use my board anymore or download my content. I use Safari browser, I have all updates so I don’t know how to solve this.It is happening a lot since 2026 :( 

I used Adobe Firefly to generate a video using Ray3 HDR with only one frame, thee video finished took my credits and once it finished loading the video will not play and when i download it, it does not play.

 i refreshed a firefly board and it reverted back to an earlier state with no way of recovering my work

Adobe creative cloud adobe firefly generation does not work as it could be, it works very slowly and does not get what it needs.

Dear Adobe Support Team,I recently purchased additional credits for your service, expecting seamless access to video generation. However, every time I attempt to generate a video, I encounter the following error:"Firefly is unavailable. Firefly is at maximum capacity due to high demand. Please try again later."I understand that high demand can lead to temporary service limitations, but as a paying customer, I find it unacceptable to be unable to access a service I have paid for. I would appreciate clarification on this issue and a resolution that ensures I can utilize the credits I purchased.Looking forward to your response.Best regards,Shalev Hadad. 

I have a 3D rendering of a retail store interior. I prompted product to be added to the shelfves down one wall. It went Half-way. I prompted 15 times for it to continue and nothing worked. Moved to a back wall and prompted for “hanging clothing” a dozen times and nothing cam close. I downloaded a picture I wanted to add in Generative Fill. I painted the area and went to the add button to download that picture into firefly and the button does nothing

the generated video was great, but it is missing the audio