Bug Reports

Everytime I try to use Firefly it says:'Something went wrongThis image produced an error. Please try again.' It's not the written prompt, I used the same one last week and it worked fine. Have restarted my mac and also the software link but it keeps saying the same issue? I'm using a corporate account so we should be okay this side.

I uploaded a short video to translate but instead of translating when I click "generate" it it goes back to the uploading screen?Any ideas?

j'ai demandé à Firefly une selle de cheval sur le dos de divers animaux, il ne m'a proposé qu'une tumeur sur le dos des animaux ou une variante de l'image existante sans nouveauté pendant dix tests puis a finalement généré une selle. Je ne comprends pas ce qui l'a fait changé ni pourquoi j'ai dépensé autant de crédits inutilement.

Cuando se intenta expandir una imagen con la opción de relleno generativo, el contenido se genera en tonos más claros por lo que siempre se puede ver la imagen original diferenciada del nuevo contenido.

"Download All" Feature in Adobe Firefly Text to Image  continues to fail by only downloading one or two images in a set of four. The screen shots included show only two of the four images downloaded.

Bonjour, Je souhaite créer une vidéo. Je mets le thème et les détails puis rien ne se passe. Aucune vidéo n'est créée. Comment puis-je résoudre ce problème.Merci

No se puede cargar la indicacion para generar la imagen 

Non rispetta assolutamente neanche un minimo il promt, viene con qualsiasi immagine.

Bonjour lors de la précédente  connexion j'ai fait générer 10 images a partir de prompts mais ils n'ont pas été téléchargés sur mon téléphone quand j'ai clique tout a été perdu. Comment fait on pour garder ses créations générées par Firefly?Mes salutations. 

Ik kan geen tekst naar afbeelding maken. Ik zie wel de galerij. Als ik op een bestand in de galerij druk, krijg ik een leeg wit scherm. 

I have grown concerned of the images and videos that have been created with firefly. I have uploaded credits 4 times and paying 9.99 each and I believe they are just takig my money for the credits. The images are poor in quality and the prompts that I am entering are not the ones that are being generated. While I know you are improving the app, it would be nice to credit some of my tokens back for the images that I have given a thimgs down to. Thank you in advance

I've added the attached image and my prompt was - "This image was created by me in photoshop and shows a woman sitting practicing yoga by the sea. Please make the waves of the sea move naturally and gently against the rocks. Make it look like the woman doing yoga is breathing gently." I get the message "Can't loadWe can't process this prompt because the reference imagedoesn't meet our User Guidelines. You can upload anotherimage and try again." I can't  really figure out why it doesn't meet the guidance and it seems like the response from the bot could easily explain to the user (me) why it thinks it doesn't meet the guildlines - otherwise I could just spend hours trying to create things and have it say "try again" every time without explaining what needs to be changed.  

lo que pasas es que cada vez que quiero iniciar sesion en fireflay adobe para usar las herramientas de ia me actualiza la pagina pero me pide volver a iniciar sesion y asi se queda en bucle y no puedo hacer uso de las herramientas.

i can't get my vidoes to be generated!

Even though I'm signed in, most of the time It's not recognizing my 600 monthly credits and keeps trying to sell me a monthly membership, but every now and again, it works. Please help

the generative fill doesn't work for me. please check it.

Hi Am using Firefy with SONOMA 14.6.1 I tried to generate Video from Text My prompt : “camera panning 360 degrees in dark room full of dancing shadows” I was immediately debited 100 credits 13 hours later and I still have the page telling me that  video is still generating It is not normal that I should be debited 100 credits for something that has clearly not been generzted If my prtompts is too vague, then the process. should stop immediately, or a message should be sent that it is impossible Thank you for telling me how to recuperate my credits and what is wrong with my prompt Thanks in advance ██████████████████████ PII removed by moderator

I made the prompt:Create an image describing ways to earn as Software Quality Assurance Engineer.It has not generated the image instead it keeps on loading. 

Não consigo baixar minha foto 

Encore une fois rien ne fonctionne !!!!! 

I am attach the price chart here that says the price for image & video generation would be so and so. but we have been charged per image 20 credits and per video 130 credits that is extra according to us. please look into this.

Firefly has completely stopped working. No matter how I edit the prompt, i am still unable to get any results. I even logged out of my account and logged back in, and am still getting zero results. Please see screenshot attached for what I see every time i try to generate a new prompt.

not loading pagehttps://firefly.adobe.com/generate/video 

Hello, I have since several days a bug on Firefly: it displays a large black square instead of the actual website.I tried:- shift + F5- Using Firefox instead of Edge- Deleting the cookies manually- Disconnect/reconnect I see this error in dev tools : https://p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true&clioPreferredLocale=fr_FR net::ERR_NETWORK_ACCESS_DENIED(or rather hundreds of similar errors) I am in France, in case it has any impact. And by the way, I cannot even cancel my subscription, as the management of subscriptions fails too.  Thanks in advance for your help.

Whenever I try to generate an image on Adobe Firefly, I am not able to download the image after generate it