Bug Reports

¿Porque todo los videos que exporto desde Adobe Media Encoder se pixelean? Ya desinstale e instale el programa pero sigue presentando el mismo problema.

I can't seem to connect After Effects to Media Encoder.Running:MacBook Pro 16-inch, 2021 M1 Max 32GB, MacOS Sonoma 14.5.AE Version 24.5.0 (Build 52)ME Version 24.5 (Build 50) - When I click "Add to Media Encoder Queue..." it opens up Media Encoder but nothing happens.- When I drag a Comp from AE to ME, ME directly goes "Not Responding" and has to Force Quit it.- Tried uninstalling and installing both AE and ME.- Worked when queueing Sequence from Premiere

Hello all, has anyone else encounted a recent 'go slow' on media encoder?This has only happened in the last couple of weeks - I use it all the time and suddenly it is taking hours to encode 6 min clips.  Where as, exporting directly is taking 12 minutes.  very frustrating. Any advice would be amazing. Richard 

IssueCaptions are burned into video despite Export Options > Create Sidecar File being turned on Adobe Media Encoder version number24.3 Operating systemWindows 10 Steps to reproduce Export video from Premiere Pro, using Export Options > Create Sidecar FileStart export from Media Encoder Expected result There should be no captions burned into the video, and there should be an SRT file created. Actual result There are captions burned into the video, and there is also a SRT file created. NotesWhen I'm scrubbing the video in Premiere export window, there are no captions visible in the video. However, if I open the settings in Media Encoder and scrub the video, captions are on the video. 

Hi! I'm using Media Encoder Version 24.5 (Build 50).  In recent days, I have been trying to export a project that I have edited in Premiere, and in the shots where I have used Warp Stabilizer, it shows the 'media offline' indication in the final video. When I export directly from Premiere, this indication does not exist, and the export is done correctly.Any ideas what is going wrong?

I've read some older posts about this same problem but here we are, it's still a problem. Apparently some update back in  the day fixed it but seem to me they've unfixed it. Has anybody actually figured out how to prevent this? I'd hate to have my monitor glowing all night just to keep the render going... I've tried to look for something in ME settings as well as system settings but nothing stood out. MacOS 13.5.2Latest Creative Cloud apps

After editing a 12h01m long project and trying to render it, after 5 hours of processing Media Encoder reports an error and fails to encode the mp4 file.This is the error that I get in the logs: ------------------------------------------------------------ - Encoding Time: 04:57:40 06/09/2024 02:23:39 AM : Encoding Failed ------------------------------------------------------------ A low-level exception occurred in: H.264 (Exporter:9) Export Error Error compiling movie. Export Error A low-level exception occurred. Writing with exporter: H.264 Writing to file: D:\main.mp4 Around timecode: 00:00:00:00 Component: H.264 of type Exporter Selector: 9 Error code: 3 ------------------------------------------------------------ I noticed that the timecode is 00:00:00:00, so I ran a test and rendered only the first 30 seconds of the project instead of rendering all 12 hours. Media Encoder rendered everything, and the exported video was fine. So there's nothing wrong with the projec

EL render no avanza, he modificado un par de ajustes en los efectos y haavanzado más e ido mejor, pero se siempre se queda pillado en algún punto y no termina, tampoco se queda congelado el programa, todo los demás va correctamente. 

Running latest ME causes system to lag... mouse, AE UI, etc... anyone else experience this?

I cannot find this function in the latest version.It has been very obvious in previous versions. Anyone know where it is?23.6.7

This is my first time posting one of these types of questions. I know how detailed people need to be in order to get informed responses so please bear with me in the comments as I get back to you the computer specs that are requested. For now, here is the issue: Only recently have my h.264 exports had this weird black and white glitch that FLASHES at random. It doesn't seem to show up in Premiere Pro (though I have seen it once) so it's not an issue on the timeline. This is the before...https://drive.google.com/file/d/1motgUhyqbtjynKSE7Btt5R0FYTu-Ifyo/view?usp=sharingThese are the after...https://drive.google.com/file/d/1ArbcHcNh6bQ8hErbZMhE2ATQFzoLvR3H/view?usp=sharinghttps://drive.google.com/file/d/1yPH5L2gUpsEYT-or5DHcWPCJdsjas83x/view?usp=sharingHere are the preset specs I HAVE been using (yielding the glitch)...https://drive.google.com/file/d/1MIEGWwW-h8aQHskNfZAMgajbQ-vxdkYX/view?usp=sharingAnd these are the preset specs I TESTED that seemed to be glitch free...https://drive.goog

Adobe Media Encoder will automatically rename inputted source files to their embedded tape name if there is one. For example:Source File: Drone Footage Comp 001Tape Name: Drone Glasgow 22-06-24 Adobe Media Encoder will output the file as Drone Glasgow 22-06-24 and totally disregard the original file name. This is also true for transcoding AS-11 MXF files. AS-11 files will have their production ID as a tape name, and AME will output the file as the production ID. This may be helpful in some situations, but it really should be keeping original file names by default - especially when you're transcoding lots of files. 

I'm using Media Encoder to export my sequence, but it always shows that media is missing during encoding. I found out that only MVI files are reported as missing when rendering/encoding in Media Encoder. I've tried converting MVI files to MP4, then exporting them in Media Encoder, and it works/renders with no issues.

Since my last update (24.5), I have had a lot of audio sync issues when exporting, though not every export is like this.  I have Media Encoder set to start the queue automatically after 30 seconds, and I often add 3-5 videos to the queue at a time. Often, the first video to export will be the one out of sync, but I think it specifically happens when I add a video to the queue while another video is "Preparing Audio." I'm on a 2020 M1 Mac Mini running MacOS 14.5. Has anyone else seen this issue? Is there a fix, or do I need to go back a version and wait for an update?

it's all in the headline.

I dont know whats happened but in the last week i dont seem to be able to render from media encoder properly. Every single thing i send is having issues. captions wont render despite all the correct settings being there, im getting black frames starting from halfway through a composition for no reason. my settings or way of rendering havent changed. i've updated the software to the newest version to see if that helps and it just seems to make it worse. I use it every day to export from premier pro and after effects to have more control over the video and its really slowing me down having to render things multiple times to eventually render straight out the programme.

Media encoder started to crash on jobs similar to ones I've run successfully until today.  Seems to happen when the I'm setting Premiere's Basic 3D Tilt setting to various angles (e.g. 50).  Media encoder will rund for several minutes, but then crashes.  The PC screen goes blank and monitor says 'no signal'.  Graphics card's or PCs Fan (not sure which) starts to go high speed.  Cannot recover without forced power down of PC.  Running "less stressful" jobs does not crash the system.  For example, I broke the video into a couple of parts and rendered them separately, followed by merging them together.  Same video effect settings were used.  So, there seems to be a memory leak/stack overflow type issue. Tried regressing to earlier Adobe versions, but still crashed.  Tried updating all drivers.  I'm not sure what changed from yesterday when things works fine, but there were some other Adobe updates (not Premiere or Media enco

Hello, I updated Premiere Pro and Media Encoder from 2023 to 24.4.1 recently.  When I tried to create proxies, Media Encoder froze at the initial window. I quit and restarted, ME icon seemed to start, after a few seconds stopped. I tried a few times, same thing happened. The ME window doesn't even appear. From task manager, it seems there is an ME process on the background.I unistalled ME 2024 and installed it again (I had to quit the ME from task manager).Same thing after new installation, only the ME icon seems activated, then it stops. ME window nowhere to be seen. Some ME process running on the background (task manager). I have kept ME 2022 on my computer, which seems to work fine.I downloaded the 2023 version 23.6.6 which again seems to work fine. Is this a known bug ? Specs:HP OmenProcessor AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHzInstalled RAM 32.0 GB (31.3 GB usable)System type 64-bit operating system, x64-based processorEdition Windows 11 HomeVe

I'm using the latest version of Media Encoder. Windows 11 Hi there, when I'm exporting my project, it will export around a little bit of the project and then it will either crash or stay stuck on one frame and not move. I've tried this multiple times and it still doesn't work, I'm unsure what the issue is here. It causes my PC and ME to crash.  RTX 4080, i7 14700, 32gb ram (19gb allocated for ME) 

1 picture: 1. you can see that the channel with video is on (FREE GUY SA TR TD) 2. you can see that the channel with graphics is on (TV PREMIER). 3. it is clear on the screen that both are turned on.After that, I press File/Export/Media Encoder in After and Media Encoder opens  2 pictures: 1. in Encoder you can see that there is no video (FREE GUY SA TR TD) while the graphic (TV PREMIERE) is visible, although you can see in the upper left corner that the video (FREE GUY SA TR TD) should be there.  3 pictures: 1. Media Encoder reports that the video is missing (FREE GUY SA TR TD).  4 pictures: 1. Don't dump the video (report Fail)  I also attached the Error log, so there you go.  Just a note, when I export/export video from Premier Pro via Media Encoder, everything works normally. In a short way, between After Effects and Media Encoder, something is wrong."

Hello, I'm still having trouble getting X/Twitter to authorize my login in AME and publishing from the app. Any updates on a fix for this. Tik Tok is working fine.

Many formats have the option to choose between joint stereo channels or separate mono tracks. For broadcast, separate mono tracks are often required. When choosing the XDCAM codec this option is greyed out in AME. The tooltip on mouse hover just says what the option normally *would* do, but not *why it's greyed out*.  To make matters worse: depending on which preset you're coming from it is either shown as checked or unchecked whilst still greyed out either way, making it seem as if it's not active in some cases and not even possible to activate, because it's greyed out. Took me quite a bit to realize with this codec the option is *always active* despite being greyed out and sometimes incorrectly shown as unchecked.  Further adding to the confusion: Premiere is interpreting the files we exported automatically as one stereo track by default. For practical purposes that would be fine– IF it didn't lead us editors to believe we weren't exporting separate mono trac

When I send sequences from Premiere Pro to Media Encoder, I cannot modify any settings to the sequence once they are in Media Encoder. The dropdowns for different codecs appear but when I select the different codec nothing changes. The workaround is to delete the sequence and return to Premiere to make the changes and send it back to Media Encoder. This also happens when I duplicate a job and want to add another output. Media Encoder version 24.4.1Premiere Pro Version 24.4.1MacOS 12.7.4Mac Studio (2022)Apple M1 Ultra64 GB

Working with UHD-Log-Material and HD-Proxies with a LUT.For Export I want to use the Proxies with the look an set up a preset with that option.Adobe Premiere Pro / Media Encoder version number:24.3Operating systemMac OS 14.5 Sonoma on a 2022 Mac StudioVideo format:High-Res: Quicktime ProRes 422 HQ, Proxie: Quicktime H264Steps to reproduce:Create an export-preset with "Use Proxies" onExport a timeline wich have proxie-filesExpected result:AME should use proxie-filesActual result:AME use High-Res-files, export directly in Premiere uses proxie-files

I am trying to export a small portion of an AE composition as a thin video with a dimention of 60x2160 px. Using the crop panel in the export settings it's easy enough to set the dimensions and do the same to the video settings. However, the exported video file has a size of 64x2160px. If I go back into ME and double-check the export settings before starting the queue, the right side under the Video section now shows the video dimentions as 64x2160. The video exports at the correct dimensions using other formats like H.264 or Quicktime, but the dimensions won't stay where I've set them using HEVC. I can't seem to find any sort of minimum size limitations for HEVC, so I'm wondering if this is a bug.