Bug Reports

I'm trying to export my video from Premiere Pro 23.6.7 to Media Encoder 23.6.6. The sequence is sent to ME and appears fine in the projects list. However when I click the start button nothing happens. I thought it might be an issue with cache or a broken update so, I did a complete system reset. Completely wiped my HD and reinstalled everything. I was successfully able to render a video but, the problem is perssisting. Nothing happens when I hit start for the render. What is going on?? I am working on a Mac OS Monterey 12.7.5 

Media Encoder Versions 23.0.1 (Build 1) and 23.1 (Build 59) BETAPremiere Pro Version 23macOS Monterey 12.6.1Mac Studio 32GB Media Encoder and Premiere Pro are unable to import a video file that QuickTime and Final Cut Pro are able to import. Media Encoder returns this error:Problem.mov could not be imported. Could not open source file. Please check that file exists with correct permissions. Premiere Pro returns this error:We were unable to open the file on disk. For the file in question, Finder reports the Codecs as AAC, dish, Timed Metadata, HEVC. Note the unusual appearance of “dish”. That is the only thing unusual about the video.

Hello, Adobe After Effects and Photoshop work great, but Media Encouder and Premiere Pro just won't open, they load and then close automatically. I tried uninstalling and reinstalling and it didn't work. If you have any ideas i would appreciate it. 

Hi everyone.My usual workflow is to send the completed Premiere Pro file to Media Encoder, where I have some user-genenerated presets that optimize the video at various framerates, crops, and with/without captions.Since installing a couple of Waves VST3 plugins into Premiere Pro, Media Encoder output doesn't work as expected.Sending a Premiere Pro sequence to Media Encoder and selecting an output preset that ignores captions doesn't work. In other words, Media Encoder is rendering the Premiere Pro captions regards of whatever is set in the Media Encoder preset. The only workaround here is to manually turn off the Premiere Pro caption track in the sequence timeline. Note that sending a Premiere Pro sequence (no Waves plugins) with captions, to Media Encoder set to output captions, works great.I've tried using a different machine and OS, but I get the same result. I've approached Waves for help. They say boths issues are Adobe issues because they can repeat the problem using ot

Al intentar exportar o crear Proxys desde Premiere, Media encoder se abre y empieza el proceso, pero unos 15 segundos después se cierra sin decir ningun tipo de error. Solo me da un informe en archivo DMP.

Hello friends, when I transfer the project from After Effects to Media Encoder for rendering, unfortunately it is displayed like this, although I used Particular in the project.Thanks in advance for the tips 

Hello everyone,I have an export issue with Media Encoder (and Premiere has the same problem). When I select the "Match Source - Adaptive Low Bitrate" export preset, artifacts appear in the movements of the subject being filmed. The problem does not occur if I set VBR 2-pass or CBR. I have also tried disabling the Mercury GPU Acceleration, but the only result was a longer export time. I have a Mac Studio M2 with 64 GB of RAM. I tried the "Match Source - Adaptive Low Bitrate" preset on a Mac Mini M1 and a 2018 MacBook Pro i5, and this problem did not occur. How can I fix it? All Adobe apps are updated to the latest version. Using VBR 2-pass or CBR is not an option as it doubles the export times, and since I have many videos, I cannot afford this in terms of machine usage.

Missing a font...that's not actually missing. Incredibly annoying. I can't keep spending time trying to track down why it thinks a font is missing..that isn't missing. Premiere Pro can use it with no problem.

I recently updated Media Encoder to to version 24.4.1 and it will no longer import AVI files I've rendered with After Effects.  The import progress bar is full, but frozen.  I reverted back version by version and had the same problem until I got to ME version 23.5I've tried several different files and the only difference to my workflow is the ME update. Is there a different codec for AVI files in the newer versions that I need to download or has anyone else had a similar issue?  I'm fine using the old version for now but I would prefer having updated version functioning.Thanks

A common problem it seems -  I have been through all the previous posts about this issue and tried absolutely everything but nothing works. This happened to me a while back, I left it, waited for a new update and it worked. I work with .MXFs everyday with no problem, and then somehow these specific ones are a problem. 1. Using Media Encoder 24.5 (problem present on previous version)2. Windows 10 22H23. I download .mxf file, put it in AME, set to conver to h.264 and I get this failed result error:4. Should get an .Mp4 file but get this in the error log:- Source File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1.mxf- Output File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1_1.mp4- Preset Used: MXF Downsize- Video: 1920x1080 (1.0), 25 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 01:16:34:21- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: VBR, 1 pass, Target 4.00 Mbps- Encoding Time: 00:01:5407/23/2024 10:08:23 AM : Encoding Fa

Hello,I'm also copying my post here from the Premiere Pro forum here -> https://community.adobe.com/t5/premiere-pro-bugs/media-encoder-takes-much-longer-to-open-if-project-is-sent-from-premiere/idi-p/14620007 I remember posting this a couple of versions back but I can't remember the post's name 🙂 and I cannot remember If I posted it here or in the Encoder forums since I'm not sure this is a Media Encoder problem or a Premiere one.So, Media Encoder takes about 5 seconds to load all its plug ins when opened standalone. I have some Red Giant and Boris FX plugins installed, the number shown in the startup screen is about 400. BUT if I send the project for export from Premiere, either by pressing the keyboard shortcut or from the "send to media encoder" button in the Export panel AND if Encoder is not started it takes ages. It loads the default plug-ins first, this is also slow and then if goes to the 3rd party ones. I know this because it is so slow

I'm trying to render proxies but keep getting this error. I'm trying to proxy gopro video files that were recorded back to back. The other files in the project were able to be rendered but for some reason this one keep getting an error. What am I doing wrong?

I have problem with newest version of Adobe Media Encoder. When i want to open AME, the start creen appears, but after a while, it disappears and nothing happens. In a nuttshell, it crash. Media Encoder just doesn't launch. Everything worked fine with the 2023 version, but after updating to the latest version, this problem appeared. I have Premiere Pro on the latest version and it works perfectly. The issue only occurs with Media Encoder. I have tried literally everything, running it as an administrator, using the "create proxy" option in Premiere Pro. Nothing works. I hope this problem can be resolved because without proxies, I am stuck.

I'm trying to render proxies again for the same video files from the same computer in the same project file but it keep failing. The render had no issues with the first video but the others all falied. What am I doing wrong? I've even shortened the file name to "122624 - HERO - 04".

¿Porque todo los videos que exporto desde Adobe Media Encoder se pixelean? Ya desinstale e instale el programa pero sigue presentando el mismo problema.

I can't seem to connect After Effects to Media Encoder.Running:MacBook Pro 16-inch, 2021 M1 Max 32GB, MacOS Sonoma 14.5.AE Version 24.5.0 (Build 52)ME Version 24.5 (Build 50) - When I click "Add to Media Encoder Queue..." it opens up Media Encoder but nothing happens.- When I drag a Comp from AE to ME, ME directly goes "Not Responding" and has to Force Quit it.- Tried uninstalling and installing both AE and ME.- Worked when queueing Sequence from Premiere

Hello all, has anyone else encounted a recent 'go slow' on media encoder?This has only happened in the last couple of weeks - I use it all the time and suddenly it is taking hours to encode 6 min clips.  Where as, exporting directly is taking 12 minutes.  very frustrating. Any advice would be amazing. Richard 

IssueCaptions are burned into video despite Export Options > Create Sidecar File being turned on Adobe Media Encoder version number24.3 Operating systemWindows 10 Steps to reproduce Export video from Premiere Pro, using Export Options > Create Sidecar FileStart export from Media Encoder Expected result There should be no captions burned into the video, and there should be an SRT file created. Actual result There are captions burned into the video, and there is also a SRT file created. NotesWhen I'm scrubbing the video in Premiere export window, there are no captions visible in the video. However, if I open the settings in Media Encoder and scrub the video, captions are on the video. 

Hi! I'm using Media Encoder Version 24.5 (Build 50).  In recent days, I have been trying to export a project that I have edited in Premiere, and in the shots where I have used Warp Stabilizer, it shows the 'media offline' indication in the final video. When I export directly from Premiere, this indication does not exist, and the export is done correctly.Any ideas what is going wrong?

I've read some older posts about this same problem but here we are, it's still a problem. Apparently some update back in  the day fixed it but seem to me they've unfixed it. Has anybody actually figured out how to prevent this? I'd hate to have my monitor glowing all night just to keep the render going... I've tried to look for something in ME settings as well as system settings but nothing stood out. MacOS 13.5.2Latest Creative Cloud apps

After editing a 12h01m long project and trying to render it, after 5 hours of processing Media Encoder reports an error and fails to encode the mp4 file.This is the error that I get in the logs: ------------------------------------------------------------ - Encoding Time: 04:57:40 06/09/2024 02:23:39 AM : Encoding Failed ------------------------------------------------------------ A low-level exception occurred in: H.264 (Exporter:9) Export Error Error compiling movie. Export Error A low-level exception occurred. Writing with exporter: H.264 Writing to file: D:\main.mp4 Around timecode: 00:00:00:00 Component: H.264 of type Exporter Selector: 9 Error code: 3 ------------------------------------------------------------ I noticed that the timecode is 00:00:00:00, so I ran a test and rendered only the first 30 seconds of the project instead of rendering all 12 hours. Media Encoder rendered everything, and the exported video was fine. So there's nothing wrong with the projec

EL render no avanza, he modificado un par de ajustes en los efectos y haavanzado más e ido mejor, pero se siempre se queda pillado en algún punto y no termina, tampoco se queda congelado el programa, todo los demás va correctamente. 

Running latest ME causes system to lag... mouse, AE UI, etc... anyone else experience this?

I cannot find this function in the latest version.It has been very obvious in previous versions. Anyone know where it is?23.6.7

This is my first time posting one of these types of questions. I know how detailed people need to be in order to get informed responses so please bear with me in the comments as I get back to you the computer specs that are requested. For now, here is the issue: Only recently have my h.264 exports had this weird black and white glitch that FLASHES at random. It doesn't seem to show up in Premiere Pro (though I have seen it once) so it's not an issue on the timeline. This is the before...https://drive.google.com/file/d/1motgUhyqbtjynKSE7Btt5R0FYTu-Ifyo/view?usp=sharingThese are the after...https://drive.google.com/file/d/1ArbcHcNh6bQ8hErbZMhE2ATQFzoLvR3H/view?usp=sharinghttps://drive.google.com/file/d/1yPH5L2gUpsEYT-or5DHcWPCJdsjas83x/view?usp=sharingHere are the preset specs I HAVE been using (yielding the glitch)...https://drive.google.com/file/d/1MIEGWwW-h8aQHskNfZAMgajbQ-vxdkYX/view?usp=sharingAnd these are the preset specs I TESTED that seemed to be glitch free...https://drive.goog