Bug Reports

Adobe Media Encoder will automatically rename inputted source files to their embedded tape name if there is one. For example:Source File: Drone Footage Comp 001Tape Name: Drone Glasgow 22-06-24 Adobe Media Encoder will output the file as Drone Glasgow 22-06-24 and totally disregard the original file name. This is also true for transcoding AS-11 MXF files. AS-11 files will have their production ID as a tape name, and AME will output the file as the production ID. This may be helpful in some situations, but it really should be keeping original file names by default - especially when you're transcoding lots of files. 

I'm using Media Encoder to export my sequence, but it always shows that media is missing during encoding. I found out that only MVI files are reported as missing when rendering/encoding in Media Encoder. I've tried converting MVI files to MP4, then exporting them in Media Encoder, and it works/renders with no issues.

Since my last update (24.5), I have had a lot of audio sync issues when exporting, though not every export is like this.  I have Media Encoder set to start the queue automatically after 30 seconds, and I often add 3-5 videos to the queue at a time. Often, the first video to export will be the one out of sync, but I think it specifically happens when I add a video to the queue while another video is "Preparing Audio." I'm on a 2020 M1 Mac Mini running MacOS 14.5. Has anyone else seen this issue? Is there a fix, or do I need to go back a version and wait for an update?

it's all in the headline.

I dont know whats happened but in the last week i dont seem to be able to render from media encoder properly. Every single thing i send is having issues. captions wont render despite all the correct settings being there, im getting black frames starting from halfway through a composition for no reason. my settings or way of rendering havent changed. i've updated the software to the newest version to see if that helps and it just seems to make it worse. I use it every day to export from premier pro and after effects to have more control over the video and its really slowing me down having to render things multiple times to eventually render straight out the programme.

Media encoder started to crash on jobs similar to ones I've run successfully until today.  Seems to happen when the I'm setting Premiere's Basic 3D Tilt setting to various angles (e.g. 50).  Media encoder will rund for several minutes, but then crashes.  The PC screen goes blank and monitor says 'no signal'.  Graphics card's or PCs Fan (not sure which) starts to go high speed.  Cannot recover without forced power down of PC.  Running "less stressful" jobs does not crash the system.  For example, I broke the video into a couple of parts and rendered them separately, followed by merging them together.  Same video effect settings were used.  So, there seems to be a memory leak/stack overflow type issue. Tried regressing to earlier Adobe versions, but still crashed.  Tried updating all drivers.  I'm not sure what changed from yesterday when things works fine, but there were some other Adobe updates (not Premiere or Media enco

Hello, I updated Premiere Pro and Media Encoder from 2023 to 24.4.1 recently.  When I tried to create proxies, Media Encoder froze at the initial window. I quit and restarted, ME icon seemed to start, after a few seconds stopped. I tried a few times, same thing happened. The ME window doesn't even appear. From task manager, it seems there is an ME process on the background.I unistalled ME 2024 and installed it again (I had to quit the ME from task manager).Same thing after new installation, only the ME icon seems activated, then it stops. ME window nowhere to be seen. Some ME process running on the background (task manager). I have kept ME 2022 on my computer, which seems to work fine.I downloaded the 2023 version 23.6.6 which again seems to work fine. Is this a known bug ? Specs:HP OmenProcessor AMD Ryzen 9 5900HX with Radeon Graphics 3.30 GHzInstalled RAM 32.0 GB (31.3 GB usable)System type 64-bit operating system, x64-based processorEdition Windows 11 HomeVe

I'm using the latest version of Media Encoder. Windows 11 Hi there, when I'm exporting my project, it will export around a little bit of the project and then it will either crash or stay stuck on one frame and not move. I've tried this multiple times and it still doesn't work, I'm unsure what the issue is here. It causes my PC and ME to crash.  RTX 4080, i7 14700, 32gb ram (19gb allocated for ME) 

1 picture: 1. you can see that the channel with video is on (FREE GUY SA TR TD) 2. you can see that the channel with graphics is on (TV PREMIER). 3. it is clear on the screen that both are turned on.After that, I press File/Export/Media Encoder in After and Media Encoder opens  2 pictures: 1. in Encoder you can see that there is no video (FREE GUY SA TR TD) while the graphic (TV PREMIERE) is visible, although you can see in the upper left corner that the video (FREE GUY SA TR TD) should be there.  3 pictures: 1. Media Encoder reports that the video is missing (FREE GUY SA TR TD).  4 pictures: 1. Don't dump the video (report Fail)  I also attached the Error log, so there you go.  Just a note, when I export/export video from Premier Pro via Media Encoder, everything works normally. In a short way, between After Effects and Media Encoder, something is wrong."

Hello, I'm still having trouble getting X/Twitter to authorize my login in AME and publishing from the app. Any updates on a fix for this. Tik Tok is working fine.

Many formats have the option to choose between joint stereo channels or separate mono tracks. For broadcast, separate mono tracks are often required. When choosing the XDCAM codec this option is greyed out in AME. The tooltip on mouse hover just says what the option normally *would* do, but not *why it's greyed out*.  To make matters worse: depending on which preset you're coming from it is either shown as checked or unchecked whilst still greyed out either way, making it seem as if it's not active in some cases and not even possible to activate, because it's greyed out. Took me quite a bit to realize with this codec the option is *always active* despite being greyed out and sometimes incorrectly shown as unchecked.  Further adding to the confusion: Premiere is interpreting the files we exported automatically as one stereo track by default. For practical purposes that would be fine– IF it didn't lead us editors to believe we weren't exporting separate mono trac

When I send sequences from Premiere Pro to Media Encoder, I cannot modify any settings to the sequence once they are in Media Encoder. The dropdowns for different codecs appear but when I select the different codec nothing changes. The workaround is to delete the sequence and return to Premiere to make the changes and send it back to Media Encoder. This also happens when I duplicate a job and want to add another output. Media Encoder version 24.4.1Premiere Pro Version 24.4.1MacOS 12.7.4Mac Studio (2022)Apple M1 Ultra64 GB

Working with UHD-Log-Material and HD-Proxies with a LUT.For Export I want to use the Proxies with the look an set up a preset with that option.Adobe Premiere Pro / Media Encoder version number:24.3Operating systemMac OS 14.5 Sonoma on a 2022 Mac StudioVideo format:High-Res: Quicktime ProRes 422 HQ, Proxie: Quicktime H264Steps to reproduce:Create an export-preset with "Use Proxies" onExport a timeline wich have proxie-filesExpected result:AME should use proxie-filesActual result:AME use High-Res-files, export directly in Premiere uses proxie-files

I am trying to export a small portion of an AE composition as a thin video with a dimention of 60x2160 px. Using the crop panel in the export settings it's easy enough to set the dimensions and do the same to the video settings. However, the exported video file has a size of 64x2160px. If I go back into ME and double-check the export settings before starting the queue, the right side under the Video section now shows the video dimentions as 64x2160. The video exports at the correct dimensions using other formats like H.264 or Quicktime, but the dimensions won't stay where I've set them using HEVC. I can't seem to find any sort of minimum size limitations for HEVC, so I'm wondering if this is a bug. 

Updated to the latest After Effects yesterday and now when I try to use AME to render AE comps all my footage is color bars.  The renders work fine from the AE render queue, but I can't work on AE while it's rendering....

Hi,I'd like to report a bug in 24.3 (Build 49) of Media Encoder 2024. I'm running it on a 2023 Mac Mini with an M2 Pro chip on Ventura 13.4.In an attempt to batch-edit the export settings across 45 .mxf files in Media Encoder, I continue to run into an issue where my audio channel settings do not apply to all 45 files even though all of the other settings do apply.I changed the 4K UHD .mxf  files to be 1080p .mov (QuickTime ProRes 422 Proxy) but need to have the audio output channels set to '5 channels' mono so they match the raws. This is so I can successfully attach them as proxies in Premiere.I've troubleshot a few different ways, including restarting the computer, saving & applying presets, and even reinstalling Media Encoder with my preferences deleted. None of these have helped fix this.Any help, workarounds, or patches would be greatly appreciated.Thanks,Jack

Running ME makes system lag. Mouse lags. AE lags. Workflow lags while ME churning out BG renders... PLEASE FIX ASAP!

I have tried multiple options for encoding a video and during the last week, it has been looping the audio to the beginning at the halfway mark. During the last attempt, I chose "Match Source - Adaptive Medium Bitrate" and it still is giving this error. Is there a glitch that has yet to be reported?  This has not happened to me before and I have not found a solution on this forum yet.There is no update shown avaibale in adobe creative cloud and my encoder is version 24.3. Thank you for any help.

Anyone know why, when exporting from Premiere Pro 24.3.0 to AME 24.3, with "import sequences natively" switched off, AME keeps burning in closed captions? If I switch "import sequences natively" back on, everything works fine, or if I export directly from Premiere, things work fine. I was needing to fix another bug with embedded sequences not rendering properly when natively imported to AME, so I changed the settings, only to find that I could not stop AME from burning in closed captions.Any help would be great. I've been doing workarounds for some time now. Thanks Premiere Pro 24.3.0Windows 10intel 13900K64GB RAMRTX4090 551.61

I dont know if this is a bug, or me not knowing how to use this.I used to send a bulk  of videos to Me so I dont have to render one by one. I had a specific mograt that would not render, but ok.I updated to Windows 11, and due to SSD problem had to reinstall all apps.Now, when I bulk render in Me, it will not render the mogarts or whatever graphics, and it will not even render all of the video(it will render whole length, but half of it in black).So, with same custom preset, I have now to render every video one by one, a total of 57 videos. What am I missing??

Hola a todosLlevo dias peleando con encoder, cada vez que quiero renderizar un video desde ese programa todos los renders los exporta con errores.Por ejemplo un video que encoder me da un peso de 150MB en h264, cuando lo exporta queda en 2MB y asi me pasa con after y con premiere.Menos mal renderizo en animacion y luego en handbrake lo puedo convertir a un video mas liviano y que tenga buena calidad. Pero en premiere no puedo y me da errores.Que pasa Adobe?Que podria hacer para poder exportar los h264 de forma correcta, como antes?

Last two updates of Adobe Media Enccoder (23.5 and 23.4) make AME freezing on import of AVI files with MJPEG codec. The latest version of AME what works fine is 23.3.

Hola a todosLes comento brevemente, tengo un video en after effects que al momento de exportarlo\añadir a la cola de media encoder va todo bien me abre la app de media encoder pero al momento de darle la opcion para procesarlo me marca error. Cabe recalcar que tanto After Effects como Media Encoder son de la misma version, ya hice una desinstalación e instalación limpia. Marca codigo de error  -1  Es una Macbook Pro 2021 Chip M1 Max, funcionaba bien, solo se hizo un cambio de usuario y ya presento este error   

It seems silly but a small pop-up that states "Font activation plug-in disabled" disables adding videos to the render queue or use Media Encoder. The annoying thing is that the pop-up "pop-ups" behind the ME window and often behind every open window on the computer. It won't even show up when viewing all ME windows on mac.  After moving all open windows and finding the pop-up I just click "Ok" and everything works fine. I use "connect fonts" as a font management which is the reason for the pop-up.

I had this issue in previous version:When I export from Premiere Pro to Media Encoder to render or if I try to create proxies, AME only renders 1 frame and all i get is a still image for the duration of the original video sequence...I deactivated Dynamic Link which solved my problem... Now after the last update I have the same issue, but not from the beginning:Started to create 15 proxies in a queue... everything fine...Then i startet another 4... fist was fine, 3 others again just 1 frame... all 4 was 1 queue!I tried a proxy that already worked... it didn't work again.... doesn't matter what I want to render, I just get 1 or 2 frames an then just this one image for the duration of the video! I tried to deactivate DynmicLink again ("native import") but for what ever reason it doesn't solve my problem anymore! Can anyone help please? really urgent and I have no idea what to try...If I render with Premiere Pro everything is fine, but AME just gives me a video with the corr