Bug Reports

I decided to leap out of Beta and back into the regular versions of PP and ME.In my very first operation I asked PP to send stuff to ME to create proxies.All seemed weel. I set up a very small set of interviews which, based on past history, should have taken about 1 hour to create proxies.I went to bed and returned this morning (almost 7 hours later) to find it still working on them. I encountered this issue before where ME just gets slower and slower and slower the more it keeps encoding.I posted about it and eventually it was fixed. Well, it seems to be back.  MacPro 2019 Intel 96gigs of RAMBrand new project

AME 24.4 Beta Build 32: I'm trying to render an SD sequence (720x480), and it's telling me hardware rendering is not supported. I have nVidia RTX 2080Ti, which has worked flawlessly with previous builds. Is this a beta bug for today? 

I've been having an issue everytime rendering with media encoder.  Video preview in AME looks fine, no errors, but the final clip looks like the images attached. When I render directly from Premiere or After effects it renders fine. I tried updating the card's driver, and reversed the driver back to previous versions. I also tried unistalling software and re installing. I also did it to the whole adobe suite and the issue continues. 

Hi, When I select h.264 format, I am used to select some presets, and by default, the first preset of the list remains selected what ever I do. Is the new preset selected really selected even if the check in the list is not updated, or is the new preset selected really not selected.... ? So it's a mess. And when I close Adobe Premiere AND Adobe Media Encoder, I can have fatal error... It seems that the default presets "Correspondance à la source - Débit élevé" and "Correspondance à la source - Débit moyen" are bugged...

In Adobe Animate when I export to video I can select 'Start Adobe Media Encoder Render Queue immediately' so that Adobe Media Encoder will start immediately exporting the video. Ever since I've updated Adobe Media Encoder to version 24.3 (build 49) however this doesn't make Media Encoder start the encoding process. It just waits for me to click the 'start queue' button. Used to work  fine in the previous Media Encoder version (where I also used the latest Adobe Animate version).

When I export any video to H.264, medium or high vibrate, the result is a damaged video. The audio is complete, but image got like attached picture. It happens with Premiere pro and Encoder. Quicktime or AVI output doesn't have any export issue. It is not a custom preset or any damaged footage, It happens with any project. Please help. 😞 

Hello So im getting a random "failed" error in media encoder when rendering my files I can add the file to the queue again change no settings and its does it fine here are the settings: Preset Used: Youtube- Video: 2560x1440 (1.0), 60 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 00:14:25:11- Audio: AAC, 320 kbps, 48 kHz, Stereo- Bitrate: CBR, Target 80.00 Mbps As i say when it fails i can click duplicate in media encoder and it will try again and completes it fine Any ideas why this happens

Hey, i do not know if anyone had this problem already.I render a list of ae comps and at the beginning it looks all fine.Aftter a while - always different - the process stops during rendering a video when the video has reachend 100%. So when I check media encoder again for example after 3 Hours I see the last frame of the film in the preview and it has stopped. Then I have to restart media encoder and it works again. Does anyone know this problem and can help me? I have Windows and the newest version of Media Encoder. I tried to remove the cache, does not help. I use cuda rendering .. but I already tested several options. Thanks for your helpAndi

I am exporting from Premiere Pro to AME. Timeline video is in 4K with MOGRTs and PNGs. Playback is fine in Pr. Even the preview is fine when rendering in AME. Codec is H.264 with a LUT. After the render is complete I try to play it in multiple players including VLC and the video is greyed out. I even tried removing all LUTs, PNGs, and MOGRTs from the render and still the same problem. However, when I render in H.265 the output is exactly what is expected.  Does anyone know why this might be happening? Thanks.  OS: Windows 11. AME/Premiere: 24.2.1 (Build 2)All Video shot with GoPro 9 and DJI Mini 3 Pro. (Used with no issues multiple times before.)

Hello ive been having this problem with encoder 2023, Iwas doing an after effects composition an the when i send it to encoder and clicked in dinamic link the file looks like this (In the picture above) it doesnt look that way in after effects and there is not a layer underneath it. I tried with other videos exporting them from after effects and the same happens,. How can i solve this 

Media Encoder 24.2.1. Attempting to encode a Quicktime ProRes 4444 W Alpha video from a 2000 frame image sequence.  If "Interpret Footage" is used with "Assume Framerate" (24fps in this case), the frames only encode properly partway into the finished video. At some point, the motion gets stuck on a single frame, and that single frame is encoded into the remainder of the video, frozen in place until the end. Previous versions of Media Encoder tested and do not have this issue (Currently switched back to 23.5 which works fine)

I have had several crashes trying to encode a 4K video I edited in Premiere and am exporting with Media Encoder that is 11.5 hours and takes 45 hours to encode with the export settings I'm using. I have had 8 crashes so far, and most of them anywhere from 50 to 75% of the way through the encode, so you can understand my frustration here.  First off, my specs:CPU: 5950xGPU: 3080TiRAM: 64GB DDR4Source Footage is on two 8TB SATA SSDs striped together, roughly 1 GB/s read speeds as a resultSaving to a 12 TB SATA HDD I am encoding using Voukoder, an export plugin that allows me to export using x265, which I prefer over the built in encoders, for certain specific reasons that I need for my exports. I know Adobe's first response may be to try to blame Voukoder, but I've had that plugin crash in the past. It produces its own log, and its crashes also don't look like what has been happening here, so I don't suspect it's Voukoder at fault here.  I actually successfully e

Will only render part of the clip when slowing down footage shot at 60fps to 23.976fps with 'Interpret as...' in AME. Both 'Source' and 'Output'  are set to 'Entire Clip'. This has been an issue before, but was fixed. Now it's broken again. Reverting to AME 2023 for now, where this works. MacOS 12.7.4 MacBook Pro M1Max 64GB RAM; AME 24.2.1

I created two similar H264 output presets - the only difference is one has captions burnt in and the other is clean. If I apply them individually (ie duplicate the source with only one output) then everything works as expected howeve if I apply them as two outputs to the same clip the captions do not get burnt in on the preset with burnt-in captions. The workaround is .... to apply them individually. I have other similar H264 presets which do work.... go figure. I tried to attach the presets but the forum won't accept them. AME 24.2.1  

when i edit a footage like 50fps then i changed into interpet footage to 25 fps then make to proxy its not make complet proxy,  with original 50fps footage work well in proxy ... why???????

Hi, I would like to encode a project from After Effects with Media Encoder, but it says: Adobe Media Encoder has encountered an unexpected error and cannot continue. Cache-SSD is empty. What can I do? Media Encoder is also not starting as Standalone. Renderqeue in After Effects is working.I am working on Windows 10 Pro, Version 22H2, Betriebssystembuild 19045.4046, AE and ME, nvidia-driver are newest versions dated today. I am stuck.Cheers, Albert

Simple 3 PNG files sent from After Effects to export via Adobe Media Encoder.Connecting to Dynamic Link server... and no progress. AME 24.4 (Build 7) BetaAE 24.3.0 (Build 42) Beta

Hi, i have a question. i was trying to render an image sequence as simple as it is, but when i go to the encoder and do the render the render turns out horrible. other this i saw is that the media encoder gives me an estimated size for the file and the file turns out to be lighter (whitch is because its rendering wrong), but in the media encoder and after effects looks ok so i dont know what the problem could be. 

I was trying to render a after effects file on Media Encorder, But it doesn't render, it just stopping near end. I have attached a screenshot for whats happening. The application is not stucked, it is only the render. Please help me to fix this. Thank you. 

what is the added value of a media encoder when it's working in direct in AE?  losing time

Pela segunda vez estou tendo que usar outro programa para renderizar meus projetos pois o Media Encoder está corrompendo os arquivos ao converter de AVI ou MOV para H.264 MP4. Não faço ideia do porque, não consigo corrigir o problema. Utilizo um notebook com um R7 4800H + 1650Ti, 32GB de Ram e 2TB de SSD dos quais mais de 1TB está de espaço livre. Adobe por favor, faça atualizações melhores, tanto Photoshop, After e Media encoder estão pessimos desde as 2 ultimas atualizações, nesse caso o video Aparece só um rodapé na parte de cima e o restante todo preto. Até uma versão crackeada deve funcionar melhor que pagar pra não conseguir finalizar meus trabalhos. Simplesmente um descaso com os clientes. 

Hi,Just a quick remark on the Adobe Media Encoder settings pannel :  When choosing the format, the scroll doesn't work as well as it did on non the Beta version. the list pops out of the screen. A bit annoying. Here's a screenshot :  

Ive been he whole day trying to export a video and its ending alqways like this...im using the version 23.6.2 exporting in H.264 bitrate +20, in 1080*1920.its using hardware aceleration with and nvidia Cuda of 4gFirst i was trying to export it in premiere, qhen it didnt work i tried to sen to Media encoder and it ended up the same way, then I tried to send it to after effects with the adobe dynamic link or just importing the timeline and it didnt work.when I thought it was a problem with the Project I tried using and older project and it ended up the SAME WAY.i uninstall and reinstall the three programs several times, using diferent versions below and none of this have helped.(i think this is a diferent issue, but now when try to open the after effects project it literally instacrashes)Anyone with the same problem? or that knows whats going on? 

Any idea how to fix this? You can still see the video behind it. 

I'm using both the current (24.1.1 build 2) MEdia Encoder as well as the Beta release. I have the same problem in both versions.Mac Studio M1 OS 14.2.1 64gigs of Ram I have 9X16 content that was exported as a 16X9 video with black bars on either side.I want to crop out the black bars of the 16x9 video and have the 9x16 video as a 9x16 video.I was under the assumption that Media Encoder's "Crop Tool" was where I could get this done.When I set the source crop to 9x16, the source window looked as I would expect: 9x16 with no black bars.When I look at the output, the video is still 16X9 with the black bars.The aspect ratio in the "Basic Video Settings" panel still shows 1920x1080 even after I applied the crop.I tried "match source" on and off, I unlinked the width/height, but the 1920x1080 aspect ratio never changed.The ONLY WAY I can get the crop to work is to manually enter the new 9x16 aspect ratio. 608x1080 This can't be how the tool was designed to work. Am I missing somethi