Bug Reports

currently AE is showing the time scrubber out of sync with audio when played using just the audio playback option. This is a deal breaker bug.

AfterEffects is saying I am low on RAM even though it is only using about 4 gigs or 64 gigs. I have purged, sudo purged and sometimes that helps, but these should not be acceptable options just to get a playback  It's crazy I am still having these issues on both computers. 

I stumbled across this bug when opening up an old project in AE 22 where my stacked Grid effects were no longer functioning correctly.  Version number: 22.6.0OS: Windows 10 ProAlso, changing GPU acceleration on/off doesn't change the result. Steps to reproduce1. Create a 1920x1080 25fps composition2. Create a solid that matches comp size3. Apply Grid effect, set the Size From to Width Slider, set Width to 100, and set Border to 84. Change the Grid Blending Mode to None5. Duplicate the Grid effect and change the Width to 50, and set Border to 46. Change the Grid 2 effect Blending Mode to Normal Expected Behaviour: Both Grid effects should be visible.Actual Result: 2nd Grid effect completely erases the 1st. See attached project & screenshots.

When I send projects from After Effects into Media Encoder they usually render quite quickly, in a few hours at most.For some reason, videos over 20 minutes are taking over 40 hours to render. This didn't used to happen.Why is this happening?

I'm using AE latest beta, alongside with the latest official realease. In both I'm getting warning signs that says my machine is out of ram, when it actually has plenty (in sometimes it seems AE doens't free that RAM).I'm running AE 23.1.0.27 for the beta version and AE 22.6. It seems this bug is present in the latest release, because I never had this kind of issue before (actually I'm not able to make ram preview without getter the warning sign).My machine is a Macbook pro 16 M1 MAX with 32gb of ram, running Monterey 12.6.I'm attaching a screenshot where you can see, that even AE only consuming 7gb of ram, is still printing the RAM message. I need help please 

Strange AE issue that I'm experiencing, in that during any final render (Render Queue), if I minimize the AE application window or give focus to another non-AE window (i.e., if i bring the focus to a web browser), the render queue performance drops dramatically. (in task manager [or activity monitor on a mac] I can see the GPU usage dropping from ~15% to ~2% and a similar 5x-7x drop in the CPU usage - moments after i minimize the application) I originally noticed this on my PC (v22.5.0) and after an OS update have noticed on my macbook as well (am using 17.1.1 on the mac). Been using AE for well over a decade and never experienced this behavior.  Wondering if anyone has seen the same thing or had any ideas.  Current workaround is to simply not use the mac or PC at all when Render Queue is active & ensure the AE application is both active and has the machine's focus.  

Hi, AE will not let me select all of my text with my cursor no matter how hard I try.I downloaded the latest beta and this issue still persists. This basically inhibits me from doing any work efficiently being that I work with a lot of text on a daily basis. Please fix this very BASIC and core issue. The stability and updates for AE and Premiere have been extremely disappointing lately.It feels like you people just stopped caring about your user base.

When using my cursor to highlight text, the last character will always be omitted from the selection.

With Ae 2023 (does not seem to happen on either 2022 or the latest beta) seems like scripts that run on startup and use:app.beginUndoGroup(), app.endUndoGroup()Result in After-Effects throwing an erorr: It's pretty simple to reproduce:1. Create a jsx file with the following contents:app.beginUndoGroup("Undo Group Test"); app.endUndoGroup(); 2. Save it and place it in the "Startup" folder of After-Effects3. Relaunch After-Effects 2023 This is also relevant to ScriptUI panels that are docked to the interface.Let me know if you need any further information. It happens to my on my M1 MacBook Pro 14" but users reported the same on Windows 11.

I'd like to report an issue we are facing since After Effects 22.4 and 22.5 (it doesn't affect AE 22.3) on two different workstations running macOS 12.4 Monterey.This, by the way, doesn't happen on a windows 10 workstation.The problem is easily reproducible. In a project, create 3 compositions with different aspect ratio, 1920x1080, 1080x1080, 1080x1920 .When you queue the composition in this order 16:9, 1:1, 9:16, the last rendered (9:16) seems to be squashed in a 1:1 ratio, with a green rectangle at the bottom.When rendering in 16:9,9:16, 1:1, the last rendered (1:1) outputs to a corrupted file. I'm rendering to prores quicktime files.I uploaded a frame from the wrong the 9:16 output.

Anyone else having issues entering type into the expression editor within Beta After Effects (most up to date version)? It's painfully diffuclt, the keys on my keyboard (M1 Macbook 2022) just are not registering. It takes three or four times to get a character to actually type. 

Windows PCWhen I try and import a Cinema 4D Scene into AE 2022, I get this error message:Running C4D R26, latest AE 2022.How can I get this working, pretty vital to have C4D scene compatibity.Thanks so much

After Effects 22.4 and 22.5 are popping up multiple dialog boxes related to memory leaks in Particle Playground (when used in a composition) if the application is exited without first closing the project.

Hi!I am trying to replace a screen with Mocca AE. It works great but when I want to export the final video (using media encoder) the screen if way off...? Why is that?  Thanks.  Ps: my export settings match my AE comp. 

Hi all, I posted this in discussion but was told its best to report as a bug, so sorry for the duplicate post!   I built a model in c4d and originally keyframed a camera to orbit the object within c4d, but I was struggling with it. So I imported the c4d file to AE, and extracted the projects components (through the Cineware plugin) so that I could control the camera within AE. It worked for the most part at the beginning, but now its crashing frequently, with triggers being when I drag the playhead to create a keyframe, preview (play) or move the camera. The 'last error log' comes up different with every crash but the most recent one read: <111646> <TimeNeedle> <3> CTLOutlinePano TimeNeedle_ScrubRebuildOffscreen drawing, frame=532,0,595,149 AE works in other projects without c4d models, and no other issues. What I'm trying to achieve is a basic camera orbit around the object, but can't move the camera without it crashing. Any advice welco

This bug only seems to be in After Effects 22.6.0, I can't replicate it in previous versions of After Effects (2021, 2020, 2019). It seems to happen when Fast Box Blur is placed after some effects, but can't quite pin it down to certain effects. CC Toner, Curves, Fill, Fractal Noise. The layer is not off center or otherwise transformed. Opening projects in previous versions does not show this bug.

Reproducible crash. Tested on two different workstations. AFX CC 2022.1.> Create a camera layer in a comp.2.> COPY the "Camera Options" folder of a camera layer.3.> PASTE on either the same camera a layer, or a new camera layer, and AFX will crash instantly. No option for crash report.Happens every time.

I found a reproducible crash in AFX CC 2022 - (no crash with CC 2021 and older.)This happens with JavaScript expression engine - no crash with legacy ExtendScript engine.I have a null layer with a shape layer parented to it.The null layer has an expression in the Position property.The expression looks at the position of the layer that is "index - 2" above it. (There are two null layers above, so the expression works.)When I duplicate the null and shape layer together, then drag then to the bottom of the stack, all is normal.If I repeat the process of duplicating the two layers and dragging them to the bottom of the stack, AFX will eventually crash after 60-100 layers are duplicated.Tested on two different workstations with CC 2022, and crashes every time (the exact amount of layer duplicates before the crash can vary, but crashes usually before 100 layers.)Does not crash when using Legacy ExtendScript expression engine, or with either engine in CC 2021 and older.Link with a simple exam

I'm having trouble with recoloring text in AE. I highlight one line and it colors 2 lines, or I color a few words and it will color the line below what I had highlighted. I tried bringing the project into a new project in case the original project was corrupt and tried a new text box and typing it in manually, but it keeps ending up the same. Screencapture below: https://www.loom.com/share/1b8eaae9ea264d4c95aebe8cf10a3e73

Hey all Since After Effects version 22.6.0 (on Mac M1, at least), programmatically opening a ModalDialog extension from a "sibling" extension (both under the same ExtensionBundle CSXS/Manifest) now breaks the scope. assuming my jsx file has this line:var hello = "world"; then on After Effects up until version 22.6 I could do in Javascript:var test1 = await evalScript("hello"); console.log("test1:" + test1); await openModalPanel(); var test2 = await evalScript("hello"); console.log("test2:" + test2);I would get:test1: worldtest2: worldwhere of course evalScript and openModalPanel are my custom async functions (code not shown) that evaluate JSX (using CSInterface.evalScript) and open a bundled ModalDialog extension and wait for it to open before resolving (by the use of CSInterface.requestOpenExtension and messaging to determin that it had opened). Same exact code as above on After Effects version 22.6.0 gives:test1: worldtest2: Eval

I'm trying to open a project created on Windows 10 on my Windows 11 Laptop, the project opens half way then crashes with this error, doesn't give much detail.

ScriptUI.newFont() is not working in AE 22.5.0 (Build 53)I am trying to change the font size of  static text in a dialog box using Extendscript Toolkit but nothing changes. It seems this is a problem going back to 2017.... for reference: https://community.adobe.com/t5/after-effects-discussions/how-to-change-size-and-color-of-quot-statictext-quot/m-p/7748361

Hello! I noticed years ago that the Bend It effect looks incorrect in most cases when the value is set to zero. I usually fix it by setting the value to 0.1 or something like that. Please be aware of it, maybe it's very fast to fix.Attaching an example of the glitch. Thanks!